Dynatrace Reviews

We use Dynatrace OneAgent as a solution to monitor applications, as well as infrastructure. This idea was appealing to us for time management and efficiency purposes.

Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems. This has given time back to our Ops teams to fix problems rather than spend time looking for the root cause. This had been problematic for us in the past.

So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up.

So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved.

We were previously using Dynatrace AppMon, which had limitations to monitoring applications. We were then demoed OneAgent, and it better suited our needs.

This is primarily used for Dynatrace Customer Managed Configurations in a closed customer environment. The operating systems include Microsoft Windows Server and various Linux distributions.

The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions. It is also used for identifying, alerting, and reporting on real-time problems.

The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole.

For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user.

This solution is very stable.

This is a very scalable solution.

We did not use another solution prior to this one.

We did not evaluate other options before adopting this solution.

We are using this software to monitor an online banking system in a production environment.

Dynatrace has improved our organization because we can see big problems in the most important systems before these issues will be seen by clients.

The most valuable feature is the PurePath analysis. We can see each session, end-to-end, and discover issues.

The user interface needs to be improved.

APM monitoring and troubleshooting for any kind of technology.

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

The user experience monitor is a real added value.

It would be nice to have a simplified monitoring feature for non-Java applications.

We run our application on a Windows 2008 to 2016 environment. We needed a tool to give us insight into how our applications were running. Dynatrace was the answer.

Dynatrace gives excellent insight into the performance of our applications. This helps the IT department to respond quickly to problems because the root cause is reported by Dynatrace.

We find almost all of the features valuable, including Integration, Smartscape, and Problems.

The extending of Dynatrace with plugins can be better. 

We are a partner and are selling this solution. We also use it internally.

This solution has helped us to reduce the time to detect the root cause incident and also to avoid missing incidents.

The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure.

Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button).

We use this solution for continuous monitoring in our customers' environments, auditing, and troubleshooting.

This is an easy to use solution and our customers like it.

The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management). It is also easy to install.

I would like to see more default dashboards included, and maybe more possibilities in terms of customization.

The ROI for this solution is fast.

As a system integration company, we provide it as an APM solution to our customers.

Dynatrace solved various kinds of Ops / DevOps issues for our customers including bad code, bad configurations, operational issues, etc.

The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable.

I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from.

Very good.

Exceptional.

Exceptional. Very quick replies (sometimes in the order of minutes), very professional.

Not really.

Very straightforward.

In-house.

Case by case.

N/A

AppD, New Relic

Have Dynatrace or one of its partner do a PoC. You will not regret it.