Dynatrace Reviews

This solution is used for:

• Integrating the diagnostics for all of my team members with the same point of view through Dynatrace link.
• System integration for automatic remediation; to launch Ansible Tower jobs in response to problems or events.
• User experience tracking based on session behavior.

We have a DevOps team distributed between several offices and we need to keep track of every microservice evolution. Dynatrace helps us to do that, keeping the same dashboards and same links for problems in our production environment, or profiling at staging. 

I think one of the most valuable features is the Dynatrace API, for both metrics and configuration. With that API, we were able to launch automatic tasks or jobs in response to a specific condition. We also have the option to open a JIRA ticket to keep track of a particular issue. 

I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports. The navigation can be improved because when you press the back key, sometimes you lose the time frame. Also, when you are in a problem description and want to leave, it is hard to do.

We use this solution for end-user experience, infrastructure monitoring, analysis of bounce rates, service calls to the database, root cause analysis, and problem management. For end-user analysis, I can monitor where the connections come from, the time, the number of navigated pages, bounce rates, and finally, if the usage was satisfactory or not.

This solution has improved our organization in several ways, including the speed of detecting problems, predictive maintenance, root cause analysis, and alert generation. We are also better able to understand trends with respect to user behavior like time zone connections, and the times when there is less usage of the system by users.

Our organization is too IT oriented. I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language.

The most valuable features for me are end-user analysis and problem detection. I am responsible for adoption, availability, and performance. In the case of adoption, the number of new users coming to the system is a good metric for management. For problem management, problem detection is a good feature to save time.

I have reported a bug where a CI was not reflected in the dashboard, yet it was detected in the problem management.

On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users.

Also, I would like to see an option to export the dashboard to create better reports and avoid copy/paste.

In terms of stability, it is ok and we have had no issues reported so far.

We cannot properly address scalability yet.

Prior to this solution, we used Gomez. It was part of the original solution that was installed. We had many problems with synthetic monitoring because it was down most of the time.

The tools were installed before I joined the company.

There are long term benefits in using the monitoring tool. There is also strategic value added, as is the case of transforming the internal language of the technical teams.

This solution is used to monitor an IoT customer portal. It is hosted on Amazon Web Services. It is using Drupal, Microsoft SQL server, and eWON. By using Dynatrace Managed, we have given recommendations to developers and application owners on coding practices, but have also raised alerts on performance and availability.

By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable. Communication between different teams has also been made easier and more fluid.

Dynatrace Managed has given us an in-depth, comprehensive view of every single layer of the entire application stack in a single, easy-to-use point of access. We have had several wins and increased our credibility among all actors involved with the application.

If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus. Also, having more flexibility to have different user profiles could be beneficial. No real frustration though.

I am a Dynatrace partner and the company where I work is a system integrator. We propose the Dynatrace solution to our customers for monitoring the performance of applications and integrate the solution with the other tools that they have.

Our customers are now able to control their infrastructure with a single tool and can easily check the connections with all components. With the Smartscape and AI, they can see everything and have reduced the number of events.

The ability to monitor a hybrid environment is very valuable. The AI is able to discover useful information in term of connections. We like the easy method of creating a dashboard, and the ability to see the real user experience with the new functionality of the replay.

In the next release, I would like to see some new reports and more tiles on the dashboard. I would also like to see the Synthetic Mobile application improved.

Our primary uses for this solution are Production monitoring and RUM (Real User Monitoring).

Since implementing this solution we have gained stability, with 100% uptime.

The most valuable feature is the RUM. Finally, we have 100% visibility on website performance, including third-party sources.

This solution would be improved with the addition of annotations for automated custom metrics creation.

Our overall stability has improved with this solution.

The primary use for this solution is for monitoring and performance challenges.

Using this solution has increased log traceability.

The dashboard is very useful, as you can monitor different parameters on the same screen.

The thread traceability is something that needs improvement.

This solution is primarily used for performance analysis and problem-solving.

Dynatrace helps us to improve overall performance and allows us to detect the root cause of an outbreak on our systems.

The most valuable feature is the indication of root cause at the moment there is a failure in our system.

The configuration of this solution is quite complex.

Our primary use case is to helps solve Java bugs.

This solution has helped us to improve application performance and reduce issue-impact with faster resolutions.

The most valuable features are Root cause analysis and User session replay.

Two things that can be improved are the licensing and the Business dashboard.