Box Room for Improvement

JL
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees

What I get from some of the feedback is they're not sure about the versioning and the downloading, how you download it, and make sure the changes are reflected back in Box. That's more of a training issue rather than a product issue. You have to deal with a bit of a learning curve.

They could integrate better with other platforms. 

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MW
CEO / PM / Systems Engineer at a tech services company with 1-10 employees

I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.

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Ahmed Rashad - PeerSpot reviewer
Product Manager at Tech-hub

I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated,  represented, or displayed in Microsoft Office. If there was a plugin that added some sort of toolbar in Office, that would be great.

Most of our digital content is now shareable. We can share a post on our Box account from Facebook. We can share a tweet from Twitter on our Box account. For this reason, it needs to be more viewable. Every website has a photo or some sort of location displayed on its website. You can find a logo for YouTube and Facebook and Insta and Twitter. You should be able to do the same with Box.

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Buyer's Guide
Box
November 2022
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
653,757 professionals have used our research since 2012.
Shrikant Pillay - PeerSpot reviewer
Service Management Consultant at Tata Consultancy

I would like there to be integration with Office 365. With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.

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AA
Territory Manager at a tech services company with 1,001-5,000 employees

The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.

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DC
IT Manager at Batchelor Construction

I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.

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KR
Implementation Engineer at a tech vendor with 201-500 employees

If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.

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Grant Boyd - PeerSpot reviewer
Senior IT Project Manager at Nature Conservancy

The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem. In a future release, we'd like to have better permissions for folder level permissions at low levels. 

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Buyer's Guide
Box
November 2022
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
653,757 professionals have used our research since 2012.