Box Room for Improvement
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
What I get from some of the feedback is they're not sure about the versioning and the downloading, how you download it, and make sure the changes are reflected back in Box. That's more of a training issue rather than a product issue. You have to deal with a bit of a learning curve.
They could integrate better with other platforms.View full review »
CEO / PM / Systems Engineer at a tech services company with 1-10 employees
I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.View full review »
I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated, represented, or displayed in Microsoft Office. If there was a plugin that added some sort of toolbar in Office, that would be great.
Most of our digital content is now shareable. We can share a post on our Box account from Facebook. We can share a tweet from Twitter on our Box account. For this reason, it needs to be more viewable. Every website has a photo or some sort of location displayed on its website. You can find a logo for YouTube and Facebook and Insta and Twitter. You should be able to do the same with Box.View full review »
I would like there to be integration with Office 365. With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.View full review »
Territory Manager at a tech services company with 1,001-5,000 employees
The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.View full review »
IT Manager at Batchelor Construction
I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.View full review »
Implementation Engineer at a tech vendor with 201-500 employees
If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.View full review »
The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem. In a future release, we'd like to have better permissions for folder level permissions at low levels.View full review »