We use the solution for cloud service and analytics.
Senior SOC Developer at XVE Security
Cost-effective compared to GCP and has AWS Security Hub and AWS GuardDuty
Pros and Cons
- "The tool's most valuable features are AWS Security Hub and AWS GuardDuty."
- "There are plenty of areas for improvement. For example, the ease of tagging could be improved. The tool could integrate AI tools to identify better and manage costs. Calculating the cost of some services could be more straightforward."
What is our primary use case?
What is most valuable?
The tool's most valuable features are AWS Security Hub and AWS GuardDuty.
What needs improvement?
There are plenty of areas for improvement. For example, the ease of tagging could be improved. The tool could integrate AI tools to identify better and manage costs. Calculating the cost of some services could be more straightforward.
For how long have I used the solution?
I have been working with the product for six to seven years.
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What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate Amazon AWS' scalability a ten out of ten. My company has 200-300 users.
How are customer service and support?
The quality of technical support depends on how much you pay.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used GCP before and switched to Amazon AWS because it was cost-effective.
How was the initial setup?
I rate Amazon AWS' deployment ease as five out of ten. It can take a few weeks to complete.
What about the implementation team?
The deployment process was completed in-house.
What was our ROI?
The solution's ROI is good.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a six to seven out of ten.
What other advice do I have?
I recommend the solution to others because of our smooth experience. I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

BI Expert at a financial services firm with 1,001-5,000 employees
Good for Redshift databases, but priced high
Pros and Cons
- "Amazon AWS has a good Redshift database."
- "Amazon AWS is a very poor product for students. Microsoft Azure is a better solution."
What is our primary use case?
I used Amazon AWS for a financial company.
What is most valuable?
Amazon AWS has a good Redshift database.
What needs improvement?
Amazon AWS is a very poor product for students and difficult find out solutions. Microsoft Azure is a better solution.
For how long have I used the solution?
I have used Amazon AWS within the past 12 months.
Which solution did I use previously and why did I switch?
I have used Microsoft Azure.
What about the implementation team?
I have implemented Amazon with the Redshift database for the ETL components.
What's my experience with pricing, setup cost, and licensing?
I find Amazon AWS very expensive compare to Microsoft Azure.
Which other solutions did I evaluate?
I have evaluated Google cloud.
What other advice do I have?
I rate Amazon AWS a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon AWS
September 2025

Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,445 professionals have used our research since 2012.
SAP Architect at Deloitte
A stable tool with auto-scaling functionality, but lacking in system configuration documentation
Pros and Cons
- "We like the that, within the public subnet of this solution, a new instance of the tool is launched when it detects an issue, in order to prevent interruptions in performance."
- "We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity."
What is most valuable?
We like the that, within the public subnet of this solution, a new instance of the tool is launched when it detects an issue, in order to prevent interruptions in performance.
What needs improvement?
We would like the system documentation for configuring this solution to be improved, in order to provide better process clarity.
Similarly, we would like more templates to be available to download for performance-oriented architecture, so that we can re-purpose them for our environment.
For how long have I used the solution?
We have been working with this solution for the last five years.
What do I think about the stability of the solution?
We have found this to be a stable solution.
What do I think about the scalability of the solution?
This solution allows for easy auto-scaling.
How was the initial setup?
The initial setup for this solution is straightforward.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees
Good performance, robust, and scales well
Pros and Cons
- "The technical support is good."
- "It is difficult to hand over legacy applications when migrating them to the cloud."
What is our primary use case?
We use Amazon AWS to store and run cloud-based applications in the cloud, such as databases, virtual machines, and dockers.
What needs improvement?
The price could be reduced.
It is difficult to hand over legacy applications when migrating them to the cloud. It's a challenge.
For how long have I used the solution?
I have been working with Amazon AWS for approximately eight years. It's been a long time.
We are working with the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of Amazon AWS.
What do I think about the scalability of the solution?
Amazon AWS is a scalable solution.
We are providing applications at a global level. This solution is used by 1,000 users.
How are customer service and support?
The technical support is good.
How was the initial setup?
The installation can be challenging when migrating legacy applications to the cloud.
What about the implementation team?
Most of the time, I require the assistance of some technicians.
What's my experience with pricing, setup cost, and licensing?
It is very expensive, you have to be very cautious.
Licensing fees are paid on a monthly basis.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Information Systems Engineer / CIO at Azienda ULSS 2 Marca Trevigiana
Provides a good value for money, and is highly scalable and stable
Pros and Cons
- "Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability."
- "The dashboard can be improved a little bit to provide more information."
What is our primary use case?
We are using AWS for storage for the database server and data.
What is most valuable?
Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability.
What needs improvement?
The dashboard can be improved a little bit to provide more information.
For how long have I used the solution?
I have been using this solution for more than one year.
What do I think about the stability of the solution?
We open the services at midnight, and we have many people taking our services, and it has been very stable.
What do I think about the scalability of the solution?
Its scalability is wonderful. It is suitable for enterprises.
How are customer service and support?
I don't directly take support from Amazon. We have a company for technical support, and their suggestion was great. The technical sample that they gave was very easy. It helped to resolve the problem quickly.
How was the initial setup?
It was very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest one, but there is a good ratio between the quality of service and the pricing. Its price is good for me.
What other advice do I have?
I would recommend this solution. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Founder and Managing Director at Analytic Brains Technologies Private Limited
Great option for cloud-based storage where usage can be increased as the demand increases
Pros and Cons
- "This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, it is not required to accommodate a full workload. You can start with a basic version and scale up as needed."
- "This solution could offer more security."
What is our primary use case?
This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, you can start with a basic version and scale up as needed.
It is possible to scale up the server capacity on demand. That is a big advantage as far as a cloud system is concerned. Backup of the systems can be done easily and can be automated. There are automation tools within this solution that help us manage deployment.
What needs improvement?
This solution could offer more security.
For how long have I used the solution?
We have used this solution for five years.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
We would recommend Amazon Web Services to someone who is looking for a global rollout or deployment.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Engineer at a tech services company with 201-500 employees
Provides valuable features like Cloud Management, but the hybrid cloud could have better support
Pros and Cons
- "Cloud Management has been a valuable feature."
- "In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection."
What is our primary use case?
I am an integrator.
We get some courses and communications from the technology, so we update our knowledge about how to use that kind of technology for the cloud.
What is most valuable?
Cloud Management has been a valuable feature. It depends on how we meet our business challenge head-on with the cloud computing services because sometimes you find that the computing is working fine with Google, and sometimes it's Azure, and sometimes it's Amazon.
One customer is going to work with Azure, and the next year they'll change everything and work with AWS because in our environment the most sensitive data is kept in the on-premise environment the majority of the time. It's more frequent that you can find an environment that has hybrid implementation.
What needs improvement?
I think in some situations the key difference between Azure and AWS is how they support the hybrid cloud. In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection. Azure provides security by offering information on the whole account where AWS security provides an easy find row. It depends on what the customer wants to have in the environment or how they want to work with that or what is the customer's budget.
Most of the issues are that because it's a hybrid environment, the configuration is restricted with the firewalls. The most common issue that they have found is generated by the person who administers these kinds of solutions.
It would be great if you could find a way to make an architect design and just click one button and put that in the cloud.
For how long have I used the solution?
I have been using this solution for more than six years.
How was the initial setup?
It's simple because the customer will get familiar with the technology. The customer has to know his company. He has to know it's a new technology and everything gets complicated if the person doesn't adapt to changes. It depends on how they approach all the adoption from this kind of multi-cloud solution.
What other advice do I have?
I would rate this solution 7 out of 10.
My advice is to read about the solution. All of the learning is logical, and you can follow it and put it in practice. I believe it's a great product and great technology.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Product Manager at a tech services company with 501-1,000 employees
You can scale it up and down as you need, which is much easier than adding and provisioning new servers
Pros and Cons
- "The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc"
- "You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management."
How has it helped my organization?
The most valuable feature of AWS is that you can scale it up and down as you need. The environment is a rich playground, and if you tried to do the same things on-premises that you do on AWS, it would be a lot more challenging to execute. You can open up a virtual machine on AWS, run some experiments, and be done with it. It's much easier than buying new servers, provisioning them, etc.
For how long have I used the solution?
Most of the companies that I've worked for deal with AWS.
What do I think about the stability of the solution?
I don't know how many servers they say they have, but AWS is a highly reliable platform. I'm sure they've had outages because it's all over the news when they do, but it's stable overall.
What do I think about the scalability of the solution?
Cloud solutions like AWS are supposed to have near-infinite scalable. That's the point. You can just keep going and make them as big or small as you need.
What's my experience with pricing, setup cost, and licensing?
AWS is like all the other cloud providers. They're all like vacuum salesmen, where they come in, and they say, "Do you want to buy this hose or this vacuum?" And you're like, "Yeah, it's not that expensive. It's a hose." And then they say, "How about these extra bags?" And you're like, "Okay. I'll buy the bags. It's not that much." Then, at the end of the day, you've bought an entire vacuum store's worth of stuff. You don't know upfront what it will cost, but they have cost calculators and other things like that.
You'll probably experience some sticker shock with AWS. You attempt to understand the cost, but you don't realize what you're paying until you get your first bill. I don't know if Amazon does that on purpose, but costs can get out of control quickly if you don't have someone who specializes in AWS cost management.
I don't even know how many microservices they have now. It seems like hundreds, so what do you do. What would you tell them to do with Aurora compared to their other stuff? There's just so much there that it's tough to get a comprehensive understanding of what you're getting into with AWS. And that's just the nature of AWS. It's a giant ecosystem. Azure is the same. I'm not familiar with GCP, but I'm sure it's the same. They do their best to make it as clean as possible from a sales perspective, but the AWS sticker shock is real.
I'm not sure about the exact costs. When I used to do stuff with Commvault and stuff, I knew the ingress and egress fees and the data cost for storage on AWS, but that was a long time ago.
What other advice do I have?
I guess I would rate Amazon AWS eight out of 10. AWS works as advertised, but they're expensive if you don't know what you're doing. I'm not sure if I can knock them for not being transparent about pricing. Cloud costs are challenging. There's an entire industry popping up for managing cloud costs with consultants who can tell you how to get the most out of your AWS allocation.
I don't have a lot of advice. If you're planning to implement a cloud solution, just pick one. I mean, if you're a Microsoft shop, it probably makes more sense to go Azure. If you're not, then I would recommend AWS. It depends on what you're looking to get out of it.
There are references, architectures, case studies, and a million other things that would off better advice on whether to go with AWS or not. But if you're looking to go to the cloud, AWS is as good as everybody else. AWS is probably better than Azure and GCP, but that's a tricky thing to pin down. It depends on what your goals and requirements are. My best advice is to evaluate your goals before making a decision.
I hope that people take what I say about AWS with a massive grain of salt because it's like asking an ant about an elephant. What's an ant going to know about an elephant? It's just too big for any one person to know.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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