We are using AWS for storage for the database server and data.
Director of Information Systems Engineer / CIO at Azienda ULSS 2 Marca Trevigiana
Provides a good value for money, and is highly scalable and stable
Pros and Cons
- "Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability."
- "The dashboard can be improved a little bit to provide more information."
What is our primary use case?
What is most valuable?
Its scalability is powerful. We are providing services for people to schedule an appointment for the vaccine and for COVID testing to see whether they are positive or negative. In one night, we can have 240,000 people in one minute to schedule an appointment. I am very happy with the scalability.
What needs improvement?
The dashboard can be improved a little bit to provide more information.
For how long have I used the solution?
I have been using this solution for more than one year.
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What do I think about the stability of the solution?
We open the services at midnight, and we have many people taking our services, and it has been very stable.
What do I think about the scalability of the solution?
Its scalability is wonderful. It is suitable for enterprises.
How are customer service and support?
I don't directly take support from Amazon. We have a company for technical support, and their suggestion was great. The technical sample that they gave was very easy. It helped to resolve the problem quickly.
How was the initial setup?
It was very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest one, but there is a good ratio between the quality of service and the pricing. Its price is good for me.
What other advice do I have?
I would recommend this solution. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Founder and Managing Director at Analytic Brains Technologies Private Limited
Great option for cloud-based storage where usage can be increased as the demand increases
Pros and Cons
- "This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, it is not required to accommodate a full workload. You can start with a basic version and scale up as needed."
- "This solution could offer more security."
What is our primary use case?
This solution is a good option if you are looking for cloud-based storage. Using a cloud-based solution, you can start with a basic version and scale up as needed.
It is possible to scale up the server capacity on demand. That is a big advantage as far as a cloud system is concerned. Backup of the systems can be done easily and can be automated. There are automation tools within this solution that help us manage deployment.
What needs improvement?
This solution could offer more security.
For how long have I used the solution?
We have used this solution for five years.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
We would recommend Amazon Web Services to someone who is looking for a global rollout or deployment.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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March 2026
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Service Engineer at a tech services company with 201-500 employees
Provides valuable features like Cloud Management, but the hybrid cloud could have better support
Pros and Cons
- "Cloud Management has been a valuable feature."
- "In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection."
What is our primary use case?
I am an integrator.
We get some courses and communications from the technology, so we update our knowledge about how to use that kind of technology for the cloud.
What is most valuable?
Cloud Management has been a valuable feature. It depends on how we meet our business challenge head-on with the cloud computing services because sometimes you find that the computing is working fine with Google, and sometimes it's Azure, and sometimes it's Amazon.
One customer is going to work with Azure, and the next year they'll change everything and work with AWS because in our environment the most sensitive data is kept in the on-premise environment the majority of the time. It's more frequent that you can find an environment that has hybrid implementation.
What needs improvement?
I think in some situations the key difference between Azure and AWS is how they support the hybrid cloud. In some scenarios, Azure will support hybrid cloud better while AWS offers direct connection. Azure provides security by offering information on the whole account where AWS security provides an easy find row. It depends on what the customer wants to have in the environment or how they want to work with that or what is the customer's budget.
Most of the issues are that because it's a hybrid environment, the configuration is restricted with the firewalls. The most common issue that they have found is generated by the person who administers these kinds of solutions.
It would be great if you could find a way to make an architect design and just click one button and put that in the cloud.
For how long have I used the solution?
I have been using this solution for more than six years.
How was the initial setup?
It's simple because the customer will get familiar with the technology. The customer has to know his company. He has to know it's a new technology and everything gets complicated if the person doesn't adapt to changes. It depends on how they approach all the adoption from this kind of multi-cloud solution.
What other advice do I have?
I would rate this solution 7 out of 10.
My advice is to read about the solution. All of the learning is logical, and you can follow it and put it in practice. I believe it's a great product and great technology.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior QA Manager Performance Testing & Engineering at a tech services company with 10,001+ employees
Enterprise-level technical support is easily accessible, and it includes a vast number of useful features
Pros and Cons
- "It has a lot of new features that make our lives easier in terms of what we want it to do in the house."
- "There are numerous use cases, and the setup varies from complicated to very simple in some cases."
What is our primary use case?
We build our own service virtualization tools. We use Amazon AWS for cloud hosting. AWS has a lot of services that we use.
What is most valuable?
Everything in AWS is valuable? AWS itself is valuable in multiple ways. Whatever I use is valuable, which is the reason we use it.
It has a lot of new features that make our lives easier in terms of what we want it to do in the house.
For how long have I used the solution?
I have been using Amazon AWS for four years.
What do I think about the stability of the solution?
Amazon AWS is quite stable, which is why it is used by many people.
What do I think about the scalability of the solution?
Amazon AWS is highly scalable.
How are customer service and support?
There's no tech support. AWS operates under a different model. There is no simple tech support available, as there is in other traditional methods. We have an enterprise account, so it's not like individual tickets; we have an enterprise client relationship, so it's very different.
It is easy to access them.
Which solution did I use previously and why did I switch?
I've worked with a variety of service virtualization tools.we have not used anything from IBM. We don't use Azure, we use Amazon AWS. AWS as an IaaS or PaaS cloud solution.
How was the initial setup?
The initial setup is straightforward. However, you can't give a broad overview of your setup as it depends on your use case.
There are numerous use cases, and the setup varies from complicated to very simple in some cases. As a result, I don't want to give a generic answer.
What other advice do I have?
It's quite good, I would rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & Managing Director Digital Solutions at a tech services company with 51-200 employees
Good support, impressive technology, and beneficial service portfolio
Pros and Cons
- "Amazon AWS has a better portfolio. They have an impressive technology and service portfolio."
- "The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."
What is most valuable?
Amazon AWS has a better portfolio. They have an impressive technology and service portfolio.
What needs improvement?
The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage.
For how long have I used the solution?
I have used Amazon AWS within the last 12 months.
How are customer service and support?
The technical support of Amazon AWS is good.
Which solution did I use previously and why did I switch?
I have used Oracle previously, and I don't see any difference between Amazon AWS and Oracle from the stability and availability point of view.
What's my experience with pricing, setup cost, and licensing?
Amazon AWS is a bit more expensive than Oracle.
What other advice do I have?
I rate Amazon AWS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a consultancy with 11-50 employees
Consistent and reliable cloud computing that could use an improved interface
Pros and Cons
- "Amazon has a much better understanding of the workflow of data scientists and machine learning processes. This is seen by their SageMaker which offers different versions of the models to be used."
- "I think that the interface could be improved."
What is our primary use case?
Propension ML model implementation, so the tech stack involves ETL, storage and computation capabilities for model design, implemented solution also involves pipelines and events handler for automated runs
How has it helped my organization?
Development of the product has been consistent which is beneficial for data engineers unlike Azure which has changed a lot, causing them much confusion.
What is most valuable?
Amazon has a much better understanding of the workflow of data scientists and machine learning processes. This is seen by their SageMaker which offers different versions of the models to be used.
What needs improvement?
I think that the interface could be improved.
Additionally, they lack good connectors with services within other clouds. For example, it does not integrate well with Power BI which is a Microsoft service.
Sometimes, some of their services can be too complex/technical. It's almost like they tried taking a microservice approach meanwhile the users want a little more integration
In other words the multi-cloud approach is not robustly promoted as there is a noticeable difference in ease of use.
For how long have I used the solution?
I have been using this solution for eight months.
What do I think about the stability of the solution?
just one event where the whole service was down, although im not sure if it was anticipated by the service due to not being the actual service administrator
What do I think about the scalability of the solution?
very good, the tier we used is one of the most basic and still performed with no problems
How are customer service and support?
never had experience with customer service or support
How would you rate customer service and support?
Neutral
How was the initial setup?
pretty straight forward, although this project was 2nd one to be implemented on this cloud, so the customer company had already been up the adoption curve of the service
What about the implementation team?
we provide the implementation as a consulting company soy neither in house or 3rd party as we are the 3rd party
What other advice do I have?
If you are looking to implement Amazon AWS within your company, I would suggest finding someone that already knows some AWS as it has a harder adoption curve.
I would rate it a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Global Creations Pakistan
User-friendly, stable platform with servers that are more reliable than others
Pros and Cons
- "Stable platform with a straightforward setup. It's user-friendly, with more reliable servers compared to the competition."
- "The technical support package for free trial users should be built on and improved."
What is our primary use case?
I used Amazon AWS to create a server for our local application and integrated it for clients.
What is most valuable?
What I liked most about Amazon AWS are its services and infrastructure. They're good. It's a very user-friendly platform. Its servers are also more reliable than others.
What needs improvement?
An area for improvement would be their technical support packages. They should improve the technical support packages for users on free trial. There is a gap between the user and their technical support team. My suggestion is for them to build on their support for their free trial users.
For how long have I used the solution?
I used Amazon AWS within the last 12 months, but not right now as I used it for my old project, when I was creating an EC2 server at that time. That was my virtual project, so I created an account and used the AWS services, and also created the server, but that project was closed, so the need was unmet.
What do I think about the stability of the solution?
Amazon AWS is so stable.
What do I think about the scalability of the solution?
Amazon AWS is scalable, and I'm rating it a nine out of ten for scalability.
How was the initial setup?
Installation for this solution is not complicated. It's easy to install. It's straightforward. If I were to rate my experience with the initial setup of Amazon AWS, with five being the best and one being the worst, I'm giving it a five out of five.
What about the implementation team?
Amazon AWS was deployed in-house. I didn't use any integrator, reseller, or consultant.
Which other solutions did I evaluate?
I was working with Alibaba Cloud before I worked with Amazon AWS. Alibaba Cloud is comparatively more difficult than Amazon AWS.
I also evaluated Google Cloud and the main differences between Amazon AWS and these other products include how Amazon AWS was easy to use, user-friendly, and its infrastructure.
What other advice do I have?
I've also used the server I built via Amazon AWS for our Android applications, and found the reliability and the stability of that server to really good. I can use it again next time when I'm into development. The server's always good.
I had four customers on Amazon AWS. Those customers were architects working in technology and IT companies.
I also created a server for our taxi application client as one of my projects. I have a local user.
I had three to four people for deployment and maintenance. Some were nontechnical, while some were technical, with an IT background.
Because I was on the free trial version of Amazon AWS, I didn't get to use their technical support.
I used the free trial of Amazon AWS for my clients. I used it during the testing period. I developed applications for clients, then recommended AWS servers to them for the applications.
I highly recommend this platform to others who are considering using it, because its stability is good.
We have different requirements vs other users, so I'm not in a position to recommend features, especially because I have not used all the features of Amazon AWS. I can't say that this feature is good, or that feature is bad. I can't say which features to add to the next release.
I'm rating Amazon AWS a nine out of ten and this is both from an integrator and customer perspective.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente TI at Tecdex
The interface is easy to understand and use
Pros and Cons
- "I think the AWS interface is good. It's easy to understand and use."
- "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."
What is our primary use case?
We use Amazon AWS to implement services for our customers, like backup systems, webpages, and customer services.
What is most valuable?
I think the AWS interface is good. It's easy to understand and use.
What needs improvement?
It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud.
For how long have I used the solution?
I've been working with Amazon AWS for six years, almost seven.
What do I think about the stability of the solution?
AWS is incredibly stable.
What do I think about the scalability of the solution?
I think that almost 1,000 people.
How are customer service and support?
Amazon support is very good.
How was the initial setup?
Setting up AWS isn't complex, takes less than a week, and only requires one person.
What other advice do I have?
I rate AWS 10 out of 10. AWS is a solid product. I feel confident I can provide a good level of service to my customers using AWS. To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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