Name: Amazon AWS
Brand: Amazon Web Services (AWS)
Rating: 4.2 (259 reviews)

reviewer1177074

CloudOps Leader at a tech services company with 501-1,000 employees

Feb 2, 2022

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Ever-improving, stable solution but could use APM monitoring

Pros and Cons

"Since AWS came a bit later to the market, they are always improving and upgrading their platform."

"They do not yet have a complete solution for APM monitoring. But this, along with real user monitoring, is something that they are actively working on improving."

What is our primary use case?

I am the leader of a team that runs cloud operations for our clients. We work with AWS on a daily basis using it for synthetic and real use monitoring. Our company is partnered with AWS.

What is most valuable?

Since AWS came a bit later to the market, they are always improving and upgrading their platform.

What needs improvement?

They do not yet have a complete solution for APM monitoring. But this, along with real user monitoring, is something that they are actively working on improving.

For how long have I used the solution?

I have been using AWS for about a year.

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Amazon AWS

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What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is easily scalable.

How are customer service and support?

My team and I have not needed to contact support.

How was the initial setup?

In general, the initial setup was quite easy.

What other advice do I have?

I would rate this product a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

it_user1028424

General Manager with 51-200 employees

Jan 12, 2022

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Beneficial pay-as-you-go subscription, priced well, and reliable

Pros and Cons

"The interface of the solution is good."
"Our primary use case for Amazon AWS is for disaster recovery."

What is our primary use case?

Our primary use case for Amazon AWS is for disaster recovery.

What is most valuable?

The interface of the solution is good.

For how long have I used the solution?

I have been using Amazon AWS for approximately one year.

What do I think about the stability of the solution?

Amazon AWS is a stable solution.

What do I think about the scalability of the solution?

We have three customers using this solution.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is on a subscription-based model, and it is pay-as-you-go. The price could be cheaper.

What other advice do I have?

Amazon AWS is a good solution.

I rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Amazon AWS

June 2026

Free Report: Amazon AWS Reviews and More

Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

DOWNLOAD NOW

899,917 professionals have used our research since 2012.

reviewer1707912

System Analyst and Team Lead at a tech services company with 11-50 employees

Nov 11, 2021

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Stable and provides smooth service for our customers

Pros and Cons

"AWS is stable."
"We switched to the AWS cloud service because our local office server was not performing well and we wanted to provide smooth service from our application to our end-users."

"AWS could be more scalable."

What is our primary use case?

We had previously been working on a local office server. Our local server wasn't performing well, so we switched to the AWS cloud service. We want to provide smooth service from our application to our end-users.