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Gerente TI at Tecdex
Real User
The interface is easy to understand and use
Pros and Cons
  • "I think the AWS interface is good. It's easy to understand and use."
  • "It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud."

What is our primary use case?

We use Amazon AWS to implement services for our customers, like backup systems, webpages, and customer services.

What is most valuable?

I think the AWS interface is good. It's easy to understand and use. 

What needs improvement?

It's sometimes a challenge to manage billing on this platform. It takes a lot of labor to generate billing for our customers from the service on the cloud.

For how long have I used the solution?

I've been working with Amazon AWS for six years, almost seven.

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What do I think about the stability of the solution?

AWS is incredibly stable.

What do I think about the scalability of the solution?

I think that almost 1,000 people.

How are customer service and support?

Amazon support is very good. 

How was the initial setup?

Setting up AWS isn't complex, takes less than a week, and only requires one person. 

What other advice do I have?

I rate AWS 10 out of 10. AWS is a solid product. I feel confident I can provide a good level of service to my customers using AWS. To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1028424 - PeerSpot reviewer
General Manager with 51-200 employees
Real User
Beneficial pay-as-you-go subscription, priced well, and reliable
Pros and Cons
  • "The interface of the solution is good."

    What is our primary use case?

    Our primary use case for Amazon AWS is for disaster recovery.

    What is most valuable?

    The interface of the solution is good.

    For how long have I used the solution?

    I have been using Amazon AWS for approximately one year.

    What do I think about the stability of the solution?

    Amazon AWS is a stable solution.

    What do I think about the scalability of the solution?

    We have three customers using this solution.

    How was the initial setup?

    The setup was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The solution is on a subscription-based model, and it is pay-as-you-go. The price could be cheaper.

    What other advice do I have?

    Amazon AWS is a good solution.

    I rate Amazon AWS a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Amazon AWS
    April 2025
    Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
    856,873 professionals have used our research since 2012.
    reviewer1707912 - PeerSpot reviewer
    System Analyst and Team Lead at a tech services company with 11-50 employees
    Real User
    Stable and provides smooth service for our customers
    Pros and Cons
    • "AWS is stable."
    • "AWS could be more scalable."

    What is our primary use case?

    We had previously been working on a local office server. Our local server wasn't performing well, so we switched to the AWS cloud service. We want to provide smooth service from our application to our end-users.

    For how long have I used the solution?

    We first deployed Amazon ASW five or six months ago.

    What do I think about the stability of the solution?

    AWS is stable. 

    What do I think about the scalability of the solution?

    AWS could be more scalable. We have two versions of our product: desktop and cloud. And there are approximately 100 to 200 users there. 

    How are customer service and support?

    We get our first-line support from our in-house support, and they deal with Amazon support.

    What other advice do I have?

    I rate Amazon AWS eight out of 10

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1410678 - PeerSpot reviewer
    Data Analyst at a tech company with 51-200 employees
    Real User
    Very well managed, efficient, and accessible from anywhere
    Pros and Cons
    • "Works very quickly and is well managed."
    • "Configuration could be simplified."

    What is our primary use case?

    We use this solution for our web application and we have around 20 users in the company.

    What is most valuable?

    The solution works very quickly compared to the SQL Server on Tran, and we can access it from anywhere. It's very well managed. 

    What needs improvement?

    I think the product could be improved by simplifying the configuration. I would also like to see a reporting feature included, like you find in SQL Server.

    For how long have I used the solution?

    I've been using this solution for several months. 

    What other advice do I have?

    I rate this solution a nine out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1559283 - PeerSpot reviewer
    Technical and Solutions Executive at a tech services company with 1-10 employees
    Reseller
    User-friendly, scale as you require, easy to setup, and the support is good
    Pros and Cons
    • "It's very user-friendly."
    • "The interface could be improved."

    What is our primary use case?

    I use this solution to build IoT products.

    I am a customer and I have a reselling agreement.

    How has it helped my organization?

    We use this product to build our products and services, which is what we sell.

    What is most valuable?

    I like that all of the features are complimentary. I use all of the features together.

    It's very user-friendly.

    There is nothing that needs changing.

    What needs improvement?

    The interface could be improved.

    For how long have I used the solution?

    I have been using Amazon AWS for two years.

    What do I think about the stability of the solution?

    It is a very stable product.

    What do I think about the scalability of the solution?

    Amazon is based on scalability. You can scale as you require. We have no issues with scalability.

    How are customer service and technical support?

    The technical support is very good.

    How was the initial setup?

    The initial setup is easy.

    What about the implementation team?

    I completed the installation myself.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is good.  It's average.

    Which other solutions did I evaluate?

    I also evaluated Microsoft Azure.

    What other advice do I have?

    I would advise others to use the platform.

    I would rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    reviewer1381527 - PeerSpot reviewer
    Data Science Manager at a tech services company with 11-50 employees
    Real User
    Simple to learn, easy to use, and useful services
    Pros and Cons
    • "There are many valuable features, I find the EMR in the platform easy to use and to learn."
    • "Some services that are not used often have poor quality and need to be improved."

    What is our primary use case?

    I used the solution to build clusters. We use clusters to scale resources. We can process terabytes of data daily in batch jobs and stream processing. I have approximately five terabytes of data daily being processed in batch jobs on the EMR process. We have a script that upscales the services, resources, and runs the whole computation process, and then shuts down the resources when finished. We will also use a flow as a pipeline to build the scripts in sequence. 

    Additionally, my company has a lot of fraud detection solutions. We have solutions such as churn prevention, those models are now a product in AWS, and we use them. The resources and services that AWS provides are online 24 hours a day.

    What is most valuable?

    There are many valuable features, I find the EMR in the platform easy to use and to learn. The main services that are offered and used most often are easy to use.

    What needs improvement?

    Some services that are not used often have poor quality and need to be improved.

    What do I think about the stability of the solution?

    The stability is decent with the solution.

    What do I think about the scalability of the solution?

    The solution is easy to scale the resources.

    What other advice do I have?

    I rate Amazon AWS an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Security Architect at XVE Security
    Real User
    Top 5Leaderboard
    Cost-effective compared to GCP and has AWS Security Hub and AWS GuardDuty
    Pros and Cons
    • "The tool's most valuable features are AWS Security Hub and AWS GuardDuty."
    • "There are plenty of areas for improvement. For example, the ease of tagging could be improved. The tool could integrate AI tools to identify better and manage costs. Calculating the cost of some services could be more straightforward."

    What is our primary use case?

    We use the solution for cloud service and analytics. 

    What is most valuable?

    The tool's most valuable features are AWS Security Hub and AWS GuardDuty.

    What needs improvement?

    There are plenty of areas for improvement. For example, the ease of tagging could be improved. The tool could integrate AI tools to identify better and manage costs. Calculating the cost of some services could be more straightforward.

    For how long have I used the solution?

    I have been working with the product for six to seven years. 

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I rate Amazon AWS' scalability a ten out of ten. My company has 200-300 users.                   

    How are customer service and support?

    The quality of technical support depends on how much you pay. 

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We used GCP before and switched to Amazon AWS because it was cost-effective. 

    How was the initial setup?

    I rate Amazon AWS' deployment ease as five out of ten. It can take a few weeks to complete. 

    What about the implementation team?

    The deployment process was completed in-house.

    What was our ROI?

    The solution's ROI is good. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the tool's pricing a six to seven out of ten. 

    What other advice do I have?

    I recommend the solution to others because of our smooth experience. I rate it an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1597890 - PeerSpot reviewer
    Chief Security Officer at a tech services company with 11-50 employees
    Real User
    Top 20
    The whole solution is well designed and has decent documentation
    Pros and Cons
    • "The whole solution is well designed and AWS has decent documentation, which is not to be taken for granted. I've also found that AWS is easy to use."
    • "Some of the storage services could be cheaper."

    What is our primary use case?

    AWS has a wide selection of technologies for various use cases. 

    What is most valuable?

    The whole solution is well designed and AWS has decent documentation, which is not to be taken for granted. I've also found that AWS is easy to use.

    For how long have I used the solution?

    I have been using AWS for about a year.

    What do I think about the stability of the solution?

    We have no problems with the stability. The issue we've had is that the deployment of services took a bit long in some cases. 

    What do I think about the scalability of the solution?

    We haven't deployed anything where scalability was an issue so far.

    How was the initial setup?

    Deploying AWS solutions is reasonably straightforward. Of course, with all these technologies, you have to understand their vocabulary and like the topology of the thing that they are offering. Implementing AWS IAM was a bit complex. Other than that, AWS stands out for usability.

    What's my experience with pricing, setup cost, and licensing?

    AWS is a cloud service, so it's pay-as-you-go.  Some of the storage services could be cheaper.

    What other advice do I have?

    I rate AWS eight out of 10. It's well designed and well documented. Overall, AWS is a good public cloud platform.  Before signing up for AWS, it's probably a good idea to think about pricing because some of their services can be obtained elsewhere for a better price.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2025
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.