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reviewer1561038 - PeerSpot reviewer
Chief Technology Officer at a financial services firm with 11-50 employees
Real User
Sep 2, 2021
A stable cloud computing solution with a valuable load balancing feature
Pros and Cons
  • "I like S3, load balancers, and Route 53."
  • "There are so many references that I can refer to, and their technical support is great."
  • "The price, in general, could be better."

What is our primary use case?

We use Amazon AWS for storage, networking, and remote computing.

What is most valuable?

I like S3, load balancers, and Route 53.

What needs improvement?

The price could be better.

For how long have I used the solution?

I have been using Amazon AWS for six years.

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What do I think about the stability of the solution?

Amazon AWS is quite stable.

How are customer service and support?

There are so many references that I can refer to, and their technical support is great.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The price, in general, could be better.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Amazon AWS an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1648419 - PeerSpot reviewer
Director at a tech services company with 51-200 employees
Real User
Aug 24, 2021
An on-demand cloud computing platform with a useful storage feature, but the price could be better
Pros and Cons
  • "I like the storage, all the codes like Lambda and Amazon EMR."
  • "Amazon AWS is a stable solution."
  • "The price could be better."
  • "It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information."

What is most valuable?

I like the storage, all the codes like Lambda and Amazon EMR.

What needs improvement?

The price could be better. 

For how long have I used the solution?

I have been working with Amazon AWS for seven to eight years.

What do I think about the stability of the solution?

Amazon AWS is a stable solution.

What do I think about the scalability of the solution?

Amazon AWS is scalable. Scalability has been good for us.

How was the initial setup?

I didn't take part in the initial setup on a very hands-on level. However, I hear from my architects and the development team that it's straightforward.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper, and Amazon could also be more transparent with its pricing. I would first expect any product vendor to give me the utmost transparency on pricing information. There shouldn't be any hidden costs.

Their service offerings have a bit of segmentation, and they focus more on SMBs. They brought them onto the cloud and encouraged them to use solutions on the cloud. But strategically, they should probably improve that and offer some credits.

What other advice do I have?

I would advise potential users to use Azure if they want more stability, but I always warn about the costs. That's why I don't bring infrastructure to the business, and I find the customers with their own environment. There are multiple portions, and it's not straightforward for anybody to do. That's the bad side of it, but anybody can prepare.

On a scale from one to ten, I would give Amazon AWS a seven.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon AWS
September 2026
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,565 professionals have used our research since 2012.
Shehzad Ali - PeerSpot reviewer
Information Security and Compliance Officer at Carnation
Real User
Top 5
Aug 22, 2021
Scalable, stable and easy to install with good tech support
Pros and Cons
  • "I like the technical support."
  • "When it comes to cloud management, I have no complaints at present."
  • "The price of the solution is comparatively quite high in comparison with that of Azure."

What is our primary use case?

We use the solution for managed hosting of the connection servers of some of our clients. 

What is most valuable?

The solution has a vast array of features and services. It offers many upgrades. 

What needs improvement?

The price of the solution is comparatively quite high in comparison with that of Azure. 

For how long have I used the solution?

We have been using Amazon AWS for around two or three years.

What do I think about the stability of the solution?

The solution has good stability.

What do I think about the scalability of the solution?

The solution has good scalability. 

How are customer service and technical support?

I like the technical support.

How was the initial setup?

The initial setup was quite easy. 

What's my experience with pricing, setup cost, and licensing?

The solution could be more cost-effective. 

What other advice do I have?

When it comes to cloud management, I have no complaints at present. 

I am a customer of Amazon. 

As we are, basically, only hosting cloud services, this is geared towards the end user. We manage two or three people.  

I would recommend the solution to others.

Owing to the pricing, I rate Amazon AWS as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead solution architect at a recreational facilities/services company with 10,001+ employees
Real User
Aug 18, 2021
Feature-rich, integrates well, stable, scalable, and has good support that responds immediately
Pros and Cons
  • "It integrates well."
  • "AWS has very good technical support."
  • "I would like to see CloudFormation made more in the programming way of thinking."
  • "If you are familiar with other cloud infrastructures, you can see that it is in need of some enhancements."

What is our primary use case?

We use several features of this solution for many purposes. For example, we use CloudFormation for infrastructure as a service, Kinesis for the message queue, Lambda for integration services, and ATC for hosting. 

We also use S3 for storing the data, clustering, Multizone security, AVS to attach hard disk, and assistant.

What is most valuable?

It is easy to use.

It has many features that we use.

It integrates well.

They upgrade a lot of applications.

What needs improvement?

If you are familiar with other cloud infrastructures, you can see that it is in need of some enhancements.

It is easy to enhance it to make the clustering easier.

At times, when you use CloudFormation to create five machines with a sequence name, it is difficult but can be done with Terraform easily. 

I would like to see CloudFormation made more in the programming way of thinking. You have some variables, LOB, IF statements, and inheritance, where it's not just the functionality that we have, but gives you the output. They could make it close to the programming language, even if it's a scripting language. They need more control over it such as an If-Then-Else statement and a sub-loop if possible. It will make it easier to create the infrastructure.

For how long have I used the solution?

I have been working with Amazon AWS for more than seven or eight years.

We are using the latest version.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Amazon AWS is a scalable solution.

I work as a consultant and have a couple of customers. Each customer is of a different size company but they are all over 1,000.

How are customer service and technical support?

AWS has very good technical support. They react immediately when you need help.

How was the initial setup?

When you speak of installation, you refer to applications already built or software in ATC to be installed. AWS doesn't sell applications, they give you an infrastructure as a service, application as a service, and a platform as a service but they don't give you applications to be installed.

There is no installation required in AWS.

The maintenance required depends on the size of the company. Some larger companies require a larger IT department while others don't require it at all.

What's my experience with pricing, setup cost, and licensing?

A license is required. Some customers will provide their own license and others will purchase it directly from AWS.

What other advice do I have?

I would recommend this solution to others who are interested in it.

I would rate Amazon AWS a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
President at Embedded Sense, Inc.
Real User
Aug 4, 2021
Helpful documentation, great technical support, and good scalability
Pros and Cons
  • "The initial setup is simple and straightforward."
  • "We are very satisfied with the product so far."
  • "There is a bit of a learning curve. That said, it's likely no different than learning any other cloud."
  • "There is a bit of a learning curve."

What is our primary use case?

We primarily use the solution to host our control panel for our IoT devices.

What is most valuable?

The solution has very good documentation.

The initial setup is simple and straightforward.

The solution is scalable.

The stability has been good.

We have found the technical support to be helpful and responsive. 

What needs improvement?

I cannot recall feeling there were any features missing.

There is a bit of a learning curve. That said, it's likely no different than learning any other cloud.

The pricing could be a bit lower, even though its costs are in the middle of the road.

For how long have I used the solution?

I've used the solution for about half a year. It hasn't been 12 months yet.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable. 

What do I think about the scalability of the solution?

I would imagine the scaling is very good. It's advertised as quite scalable and everything points to that being the case. However, I have not personally attempted to scale. We're still building the application, and therefore we aren't at the point of scaling.

We have three people using the solution currently.

How are customer service and technical support?

Technical support is very helpful and responsive. They have been good so far. We have no complaints and are quite satisfied with the support we receive.

Which solution did I use previously and why did I switch?

We did not use a different solution. We chose Amazon due to its good documentation and middle-of-the-road costs.

How was the initial setup?

While I wasn't a part of the initial implementation, it's my understanding that the process is very simple and straightforward. It's not an overly complex process. 

What's my experience with pricing, setup cost, and licensing?

The cost is moderate. It's not overly expensive.

What other advice do I have?

We are just customers and end-users. We don't have a business relationship with Amazon.

I'm not sure which version of the solution we're using. 

I'd recommend the solution. It's a good choice and one we stand behind.

I'd rate the solution at an eight out of ten. We are very satisfied with the product so far. Likely, if the price was lower, we would rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at SYSDE
Real User
Jul 31, 2021
A mature product that is extremely scalable and easy to expand
Pros and Cons
  • "In general, the cost management in Amazon is complicated. It's not too straightforward."
  • "We have found scalability to be the most useful aspect of the product so far, as it is very easy to expand to whatever size you need."
  • "The solution is pretty mature."

What is most valuable?

The scalability of the product is excellent. 

The solution is pretty mature.

What needs improvement?

In general, the cost management in Amazon is complicated. It's not too straightforward. That's a little bit of a problem that they have. 

Sometimes, their interface is kind of old. We see that they're trying to move forward and modernize, however, they've gotten a little bit behind compared to, for example, Azure, which obviously started later, and yet, has a better interface. Not better. I would like it if it was easier to reach certain items.

For how long have I used the solution?

We have quite a bit of experience with AWS.

What do I think about the scalability of the solution?

We have found scalability to be the most useful aspect of the product so far. it's very easy to expand to whatever size you need. 

Which solution did I use previously and why did I switch?

We also use Azure and Oracle. 

While AWS is more mature, Azure has updated its user interface and seems more modern in comparison.

What about the implementation team?

We implement the solutions for our clients if they need us to. We deal with AWS, Azure, and Oracle for the most part.

What other advice do I have?

We are an implementor.

I'd rate the solution at an eight out of ten. We've mostly been pleased with the solution's capabilities. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Itthiphol.e - PeerSpot reviewer
Lecturer and Researcher at a university with 1,001-5,000 employees
Real User
Jul 28, 2021
Very scalable, easy to use, and reliable
Pros and Cons
  • "The installation process is very simple."
  • "We are very happy with its capabilities."
  • "The product would be better if it was more secure."

What is our primary use case?

We primarily use the solution as a cloud computing platform. We use it for database storage. 

How has it helped my organization?

Application development and migration form On-Premise to Cloud

What is most valuable?

The solution is very stable. Its reliability is great.

We've found the product to be very easy to use. 

The solution is scalable. 

The installation process is very simple.

Technical support is very good. 

What needs improvement?

The product would be better if it was more secure. 

The stability could always be improved upon.

For how long have I used the solution?

I've been using the solution for a few years at this point. It's been a while. I've had a good amount of time to work with it. 

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. there are no bugs or glitches. It's reliable and the performance is good.

What do I think about the scalability of the solution?

The product is scalable. If a company needs to expand, it can do so with ease. 

We have about 50 people using the solution within our organization.

How are customer service and technical support?

The technical support on offer from Amazon is very helpful and responsive. I'm happy with the level of service they provide. They are very good. 

Which solution did I use previously and why did I switch?

We did not previously use a different product. We've always used AWS.

How was the initial setup?

The solution is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issue with the process. The deployment is quick.

What about the implementation team?

Middle level

What was our ROI?

Calculate form  Physical Server , CAPEX,OPEX

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license. We pay a monthly fee in order to use the product.

Which other solutions did I evaluate?

Yes,I study form this ,https://comparecloud.in/

What other advice do I have?

We are using the latest version of the solution. I'm not sure of the version number off-hand. 

I'd rate the solution at a nine out of ten. We're very happy with its capabilities. 

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392516 - PeerSpot reviewer
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Jul 28, 2021
Feature-rich, mature, and scalable
Pros and Cons
  • "Technical support is quite helpful."
  • "The maturity that the solution offers is its most valuable aspect, as it was one of the first solutions to market and has a long track record, making it very mature in terms of product delivery, very stable, highly scalable, very feature-rich with a strong third-party ecosystem, and enriched with great security features and capabilities."
  • "We would appreciate it if the product was cheaper."

What is our primary use case?

We use mainly use the product for the infrastructure, the service components, and the storage. 

What is most valuable?

The maturity that the solution offers is its most valuable aspect. It was one of the first solutions to market and has a long track record. It's very mature in terms of product delivery. 

It is very stable.

The scalability is great.

In terms of features, it's very feature-rich and it's got a good ecosystem from third-party vendors as well in terms of those that partner up with them for offering their services on Amazon. 

The security is good. Due to the fact that it's on the cloud, you can build your own security to meet your needs. It's enriched with great security features and capabilities. You just need to know how to run them. 

Technical support is quite helpful. 

What needs improvement?

We would appreciate it if the product was cheaper. 

For how long have I used the solution?

We've been using the solution since 2014. 

What do I think about the stability of the solution?

The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

Due to the fact that it is a cloud, users really do not have an issue with scalability. It can expand to meet anyone's needs. 

We have at least 200 users at this time. 

How are customer service and technical support?

Technical support has been very good overall. they are helpful and responsive. We are satisfied with the level of support.

Which solution did I use previously and why did I switch?

Before Amazon, we did not use other products, however, we now also use Azure and Google. 

How was the initial setup?

As a cloud service, there really isn't an installation process that's required. 

What's my experience with pricing, setup cost, and licensing?

We use their subscription model.

The solution could always be cheaper. 

We have a monthly recurring cost based on usage.

What other advice do I have?

As a cloud service, we are always on the latest version of the product.

I'd rate the solution at a nine out of ten based on the feedback I've gotten from my team.

I'd recommend this service for particular use cases. However, it is important that users understand how it works. For example, it's not like you buy a server and running in a data center.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md Saiful Hyder - PeerSpot reviewer
AGM, Enterprise Solutions at Omgea Exim Ltd
MSP
Jul 24, 2021
Scalable, robust, and offers many unique services
Pros and Cons
  • "They provide cutting-edge features compared to other cloud vendors."
  • "Amazon, in terms of cloud infrastructure, is really robust."
  • "Some extensions are better than others."
  • "The solution could always have better performance."

What is our primary use case?

The solution is useful in many ways. If you want to invest in on-prem infrastructure, it is going to be a huge cost. If you could add auto-scaling features and load balancing features on AWS Cloud, the e-commerce site can use the autoscale feature to handle any traffic threshold or additional workloads. I have two, three customers who are using this feature and they are getting benefits out of it.

What is most valuable?

Amazon, in terms of cloud infrastructure, is really robust.

The product is scalable.

They provide cutting-edge features compared to other cloud vendors. 

They offer many services that are unique to AWS

The availability is a good feature. They have certain criteria. For global virtualization, if you want to scale and operate across the world, AWS can provide the infrastructure without limiting the performance. They have those provisions such as availability. 

In terms of latency and other things, AWS is great.

The online knowledge base is very helpful and has a vast amount of information for users.

What needs improvement?

The solution could always have better performance. 

Some extensions are better than others. 

We'd like it if the solution was more secure. 

For how long have I used the solution?

I've been dealing with the solution for over three years. It's been a while. 

What do I think about the stability of the solution?

The solution is robust and stable. The solution is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution is highly scalable, especially for the storage part. They have storage called S3 Object Store, which is virtually unlimited. You can scale it to an unlimited amount. It's great.

How are customer service and technical support?

For AWS, if I compare it to Huawei, Huawei support, Huawei is better compared to AWS, however, AWS is better compared to Google and Oracle or SAP and all of those other clouds. Due to the fact that AWS has a very good knowledge base, you can easily find answers to any issue you might have. 

Which solution did I use previously and why did I switch?

I've also used similar solutions such as Oracle and Azure. I've also dealt with Huawei.

How was the initial setup?

As a cloud-based solution, there isn't really an installation process. 

What's my experience with pricing, setup cost, and licensing?

While some clients will take a monthly subscription, we tend to do an SLA reseller with them for a one-year or three-year contract.

What other advice do I have?

I'm a reseller.

As a cloud-based solution, we're always on the latest version. We don't have to manually update it. 

I'd rate the solution at a ten out of ten. Even compared to other solutions, such as Oracle and Azure, it is much better.

I've been a specialist for AWS for installation, however, I recommend solutions based on the company's requirements. However, it will help them in many ways. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Architect at Orbis Data
Real User
Jul 19, 2021
A scalable and stable solution
Pros and Cons
  • "I am very impressed by the solution's stability."
  • "The response time of technical support could be better. It is not so good."

What is our primary use case?

In my role as an IT architect, I design solutions for many clients. We use the solution in mobile applications with a back-end solution

What needs improvement?

The response time of technical support could be better. It is not so good. While this can likely be attributed to our lack of a premium support contract, they should still show more consideration in their response time towards first time clients. 

Moreover, as things grow, the solution will need the scalability of Amazon services for it to be very secure. More scalability will be essential. It will be important for us to incorporate certain architecture-based ideas or configurations of the signature that would need to be included in our solutions or designs. 

As an example, we developed a mobile application that will reach 10,000 users of Amazon services within its first year. The following year, it is projected to reach around 100,000 users. 

For how long have I used the solution?

I have been using Amazon AWS during the last 12 months.

What do I think about the stability of the solution?

I am very impressed by the solution's stability. 

What do I think about the scalability of the solution?

The scalability is very good, although having good security will require that its growth be in line with that of Amazon service. 

How are customer service and technical support?

Technical support is not so good. 

How was the initial setup?

Use of the four quarters service posed a problem for us during the initial setup. The setup of the initial quarters of service should be more transparent and clear to the user. Certain limits should be set up to match the varying needs of the users. 

What's my experience with pricing, setup cost, and licensing?

There are no additional costs beyond the standard licensing fees. 

What other advice do I have?

I feel the solution has been working very well. 

We have worked with around eight companies over the past year involving a variety of solutions. For some of these we implemented solutions that will be utilized by a large clientele. 

My role is that of an integrator. Editors and designers are other roles. As of now, we do not have a partner relationship with Amazon. 

I rate Amazon AWS as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.