We are using the solution for network virtualization.
High quality features, flexible, and excellent virtualization capabilities
Pros and Cons
- "The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution."
- "If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos."
What is our primary use case?
What is most valuable?
The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution.
What needs improvement?
If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos.
For how long have I used the solution?
I have been using the solution for approximately five years.
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What do I think about the stability of the solution?
I have found the stability very good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The technical support has been fine in my experience.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
What other advice do I have?
Amazon AWS is the most powerful tool and is at the top for cloud and for virtualization. It has many features and products. It is wonderful and I keep learning from them.
I would highly recommend this solution to others.
I rate Amazon AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Head of Data Projects at Cognitivo
An on-demand cloud computing platform that has a lot of specific solutions for different use cases
Pros and Cons
- "I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS."
- "It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
What is our primary use case?
We usually use Amazon AWS to implement data lake solutions. We extract data from an AWS project that we implement, or we extract data from databases and centralize them with AWS components in AWS services. So, we create an infrastructure for our clients to consume their data. I like the components we use, like Amazon DMS or Database Migration Services, F3, and Amazon Athena. I think that these are the main components or the main services that we use.
What is most valuable?
I like that the products are specific and objective. We can resolve a problem using a simple configuration. It's so easy to implement a solution and solve a problem using AWS solutions. AWS has a lot of specific solutions for different use cases. I think that this is the most important thing that made us consider using AWS.
What needs improvement?
It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month.
It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services.
For how long have I used the solution?
I have been using Amazon AWS for about three years.
What other advice do I have?
On a scale from one to ten, I would give Amazon AWS a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Broadcast Technology Director at tv8
A very professional UI, easy to access, provides great security
Pros and Cons
- "Easy to access and secure, two important features."
- "The networking is overly complex."
What is our primary use case?
We are customers of Amazon AWS.
What is most valuable?
This solution is very easy to use and it has a professional interface. It's easy to access and is secure, two important features.
What needs improvement?
The cost of the solution could be improved, it's quite expensive. I find the networking to be overly complex.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
Amazon AWS is a stable product.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup was complex because of the networking setup we needed to create. This could have been a problem with the networking site.
Which other solutions did I evaluate?
We currently use Azure as well. AWS offers a very good platform mask and is easy to use. Azure is good for creating virtual machines and creating VLANs is very easy with the Azure site.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. System Architect at a healthcare company with 10,001+ employees
Easy to install and has good storage, gateway, and documentation
Pros and Cons
- "The storage is most valuable. The gateway and documentation are also quite good."
- "Its price should be lower. The price for in-house usage should be different from production usage."
What is our primary use case?
We have just started to use this solution. We are using it for Amazon S3 Bucket.
What is most valuable?
The storage is most valuable. The gateway and documentation are also quite good.
What needs improvement?
Its price should be lower. The price for in-house usage should be different from production usage.
For how long have I used the solution?
I have been using Amazon AWS for around a month.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It was easy to install.
What's my experience with pricing, setup cost, and licensing?
Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage.
What other advice do I have?
It is a good solution. I would rate Amazon AWS an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Officer at GlobalSign
Do not need to maintain hardware on-premises and can have full control over the infrastructure
Pros and Cons
- "The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements."
- "Monitoring still needs to be improved."
What is our primary use case?
We are a product cocktail service company, and we deliver identity-based solutions that customers can subscribe to. The back-end infrastructure is hosted in AWS.
How has it helped my organization?
It helps us by saving money. Having a physical server on our premises is, of course, quite expensive as compared to building an EC2 instance in the cloud.
What is most valuable?
We use AWS in-built services like EC2, ECS, Lambda services, CloudTrail, CloudWatch, etc. AWS is a very big platform that provides a lot of services.
The main reason why we use EC2 is because we are not dependent on maintaining the hardware inside our premises. Also, we have full control over the infrastructure, and we can modify it as per our own requirements.
It is stable and scalable as well.
Installation is quite easy.
What needs improvement?
Monitoring still needs to be improved.
Better support for Windows Operating Systems would be appreciated. It is good for Linux but needs to improve for Windows.
For how long have I used the solution?
I've been dealing with Amazon AWS for more than four years now.
What do I think about the stability of the solution?
We are experiencing 99.9% uptime already, so we have had no issues with stability.
What do I think about the scalability of the solution?
It is scalable. We have configured our Auto Scaling options there, which enables us to install as the requirements increase. It auto scales the server.
How are customer service and technical support?
Technical support is okay. I will not rate it too high, but I think it might be because it is part of a basic plan. We do not have the enterprise support plan.
How was the initial setup?
You don't require much technical expertise to have an instance, so the initial setup is quite easy.
What other advice do I have?
On a scale from one to ten, I would rate Amazon AWS at nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager IT at OakNorth Bank
Easy to set up, good support, and feature-rich
Pros and Cons
- "The installation and initial setup are easy."
- "We have had several issues with the products and services but as of now, there are no good alternatives."
What is our primary use case?
We use the AWS Cloud service for storing company-related information.
What is most valuable?
The cloud-based infrastructure has several good products that people normally use.
What needs improvement?
We have had several issues with the products and services but as of now, there are no good alternatives.
For how long have I used the solution?
I have been using Amazon AWS for the past seven years.
What do I think about the stability of the solution?
I use AWS several times each day, and we plan to continue using it.
What do I think about the scalability of the solution?
We have 7,000 users on AWS.
How are customer service and technical support?
The technical support and customer service are good.
Which solution did I use previously and why did I switch?
I have also worked with Microsoft Azure and I find the initial setup of AWS to be easier.
How was the initial setup?
The installation and initial setup are easy.
What's my experience with pricing, setup cost, and licensing?
This is a subscription-based product.
This is not an expensive product but it would be an improvement if the price were cheaper. Google Cloud, for example, is cheaper.
What other advice do I have?
This is definitely a product that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a pharma/biotech company with 10,001+ employees
Scalable and easy to use with its own ecosystem
Pros and Cons
- "Technical support is quite helpful."
- "The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer."
What is our primary use case?
We have, for example, a big analytical platform running on top of AWS. We have many Lighthouse projects in the digital space running on AWS. We have so many things running on AWS. We use it for storage services. We use it for computing services. Its use cases are really very broad.
What is most valuable?
The product is very easy to use. It's flexible.
It's the leading cloud platform in the world, and it has a very wide variety of services.
The product has a very good ecosystem of its own.
The product has proven itself to be very stable.
The scalability of the product is great.
Technical support is quite helpful.
What needs improvement?
The solution could always be further improved on the commercial side of things. Amazon Web Services are not cheap. It would be ideal if it was less expensive for the customer.
For how long have I used the solution?
We've been using the solution for a couple of years at this point. We're a good AWS customer.
What do I think about the stability of the solution?
The stability is very good. the performance is excellent. It doesn't crash or freeze. There are no bugs or glitches. Overall, it's excellent.
What do I think about the scalability of the solution?
The solution can scale very, very well. If a company needs to expand it, it can do so without too much trouble.
Currently, I would say, the number of end-users who use applications on top of AWS is only at about 1,000.
We do have plans to continue to use the product and to expand it in the future. We will be scaling it ourselves.
How are customer service and technical support?
We've used technical support in the past. We've been very happy with them overall. I have no complaints. they are helpful, knowledgeable, and responsive.
How was the initial setup?
There is no installation or implementation per see. It's a cloud service. You simply have to sign up.
What's my experience with pricing, setup cost, and licensing?
The solution can get rather pricey. It should be more reasonable. It's our main complaint about the product - the total cost of ownership is just too high.
We aren't buying licenses, we are buying cloud services.
What other advice do I have?
We are an enterprise with thousands of applications. We have really a broad mix of infrastructure. We have a technology standard list of several thousand products. We use a lot of AWS services. We're a customer and an end-user.
As a cloud-based solution, we're always using the latest version.
I'd rate the solution at a nine out of ten. We've been very happy with it overall.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Tools Engineering & Security, Data Platform
Reliable, easy to scale, easy to set up, and the support is responsive
Pros and Cons
- "It scales extremely well."
- "Price can always be cheaper."
What is our primary use case?
Our use cases are essentially infrastructure provisioning for backend services. We also use it for environment automation.
We use it for CIPD. So, this is like AWS Beanstalk. We use it for infrastructure provisioning, auto-scaling some of the container services as well, block storage, such as S3.
What is most valuable?
It's a suite of services. There is no one thing that you can pinpoint and say that this is the most valuable.
AWS definitely works for us.
What needs improvement?
There are some subjective pain points, but we are pretty satisfied.
For how long have I used the solution?
I have been using this solution for six or seven years.
We are not exactly using the latest version. We are using what Amazon rolls out.
It's software or infrastructure as a service, so we use what Amazon has.
We don' use the beta products and try to stay away from them. We only use what is generally available.
What do I think about the stability of the solution?
It's a stable solution. It's definitely reliable, we have run enough critical business services on it.
What do I think about the scalability of the solution?
It scales extremely well. Most things are inbuilt. It is easy to scale vertically and horizontally.
How are customer service and technical support?
It also functions on a tiering level, and that is based on what kind of customer you are.
Internally, there is some tiering on which they respond to tickets.
Overall the customer service support is pretty comfortable.
They usually respond and resolve tickets fairly quickly.
How was the initial setup?
The initial setup is fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
They have different pricing models for each suite of services. For example, if you are with EC2; E2 has spot instances and EC2 has on instances. You can pay upfront or you can reserve an instance.
You can pay upfront or you can on an annual basis for certain machines, and you can keep them up which you get quite a competitive discount.
You can take spot instances, as in certain predefined instances, that you can spin up when you need it, but those ten to be expensive because it's ad-hoc.
You can also just go with the normal EC2 instances that are charged at the usual pricing rate.
For us, it's use-case specific and we move between all three pricing options.
Price can always be cheaper.
What other advice do I have?
As a customer, I would wholeheartedly recommend this solution to others.
From our use cases and standards, most of the things are pretty much covered, so we're happy.
I've been pretty happy with my experience with AWS. I would rate Amazon AWS a solid nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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