Webex Valuable Features
NagendraNekkala
Senior Manager ICT & Innovations at Bangalore International Airport Limited
Webex is a good tool for collaboration. It has mail exchange features. We can have team meetings and video conferences. The interactive sections are good. We can have online sessions. We can use the solution to conduct discussions and presentations. The video quality is good.
View full review »
Ehsan Emad
Head of IT at Synnapex
The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices.
View full review »
Darshan Makhecha
Sr Sales Engineer at a manufacturing company with 10,001+ employees
I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex.
I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it.
View full review »Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,319 professionals have used our research since 2012.
Rajkumar-Santhanam
Support Engineer at Salesforce
The most valuable feature of the solution is the appointment scheduler that sends messages and communicates the meeting time to the parties involved in the meeting. Webex's share control feature is also good.
AlexandruCioruta
Senior manager at Ernst & Young
The most valuable features of the solution are communication, screen sharing, and collaboration. Webex makes it easier to handle third-party online meetings and to interact with people and your partners.
View full review »VK
Vaiyapurisankar K
Deputy Manager - IT at Nidec Corporation
The solution's most valuable feature stems from its ability to help us connect to meetings, specifically team meetings, where we can discuss issues related to our company.
AB
Abhisek B
Senior Manager at RP Sanjiv Goenka Group
The stability, as well as the performance of the solution, are very good.
What we have seen from, for example, Google Meet, is that there is some kind of disruption or some issues which we have been facing. However, with WebEx, we have not faced any kind of issue.
The product is quite secure. Other products, such as Zoom, have had security issues raised in the media. With WebEx, we are assured our internal meetings are protected.
ANSHUL NIGAM
IPT L3 | Technical Management Professional | Implementation and Operations at BT - British Telecom
Webex is a good solution. It is a handy tool. Sharing is easy. Contacting multiple users at a time is easy. It is quite useful. It is a strong product. The video conferencing quality is better than that of other solutions. Webex has the upper hand on everything because it runs on Cisco.
View full review »
Ahmed Helmy
Sr. Director, Business Development & Sales Operations at Connect professional services
The product's most valuable feature is its ability to integrate with multiple products.
View full review »CD
reviewer1247169
Deputy Director: IS/ICT Technical Development at a legal firm with 10,001+ employees
One of the best things about Webex which I liked was that it was simple and to the point. It separated its video conferencing capabilities from other extra capabilities, so you had two different products for the virtual meetings and for collaboration. This separation, these different products, made it easy to do what you wanted to do, and to get to the point of what you wanted to do.
View full review »AV
Arjen Voort
Global Account Manager at a insurance company with 10,001+ employees
The transcripts from Webex calls get delivered to the inbox five minutes after the call. However, out of 20 people on a call, maybe only one person bothers to read through the entire transcript, which can be lengthy for an hour-long call.
View full review »AS
reviewer2194749
Technical Project Manager at a tech vendor with 5,001-10,000 employees
The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues.
View full review »DO
Denny Oommen
Senior Manager-Collaboration (Presales) at syndrometech
Webex's main feature is you get 1,000 participants per meeting by default and can join from 75 meeting units. You don't have to buy additional licenses.
View full review »KF
Kari Flor
Manager, Telecommunications at Gyrus ACMI - Olympus
The call me feature is one of the features our employees seem to love, they hate having to locate a phone number to call in to it. They say it is cumbersome.
View full review »
Taha Khaleel
Chief Operations Officer at PRO-VISION
We can access and conduct meetings remotely from anywhere using Webex. It saves a lot of challenges dealing with documents while preparing for meetings or interview sessions.
View full review »GP
reviewer1738227
MBFA at a comms service provider with 10,001+ employees
The solution is very valuable for conference calls because I see a lot of businesses are switching from work-from-home. When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with. The file-sharing is helpful too, so you aren't emailing all the time. The solution takes care of most of your communication needs.
View full review »NM
Nuno Maia
Backup administrator at a government with 1,001-5,000 employees
The chat and meeting scheduling features in Webex are most valuable for our team's productivity. The video quality during remote meetings is quite good, enhancing our communication and collaboration.
YK
Yogesh Kandasami
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees
Webex is a thin client and we like the interface. It is easy to use.
View full review »SP
reviewer1098198
CEO at a consultancy with 1-10 employees
Screen share is the most valuable feature.
View full review »PC
reviewer1712268
Program Administrator at a manufacturing company with 10,001+ employees
One of the most valuable features of Webex was that it was easy to use and there were no hassles.
View full review »RM
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
I really liked the seamless integration with Microsoft Outlook, so that I could schedule meetings. The Microsoft login was pretty convenient. The recording feature was very convenient and I had the mobile app as well which was an added convenience for me.
LL
Lynne Liu
Business Analyst at a recruiting/HR firm with 10,001+ employees
They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature.
View full review »
S Ramachandran
System Engineer at a tech vendor with 10,001+ employees
The solution is useful for communication. It provides the basic features available in other products.
Clara Chen
First Vice President/ Private Banking Manager at Eastwest Bank
I am satisfied with the performance of Webex.
The user interface is fine for me. It is user-friendly.
I don't have an issue with the security.
View full review »RR
reviewer1775001
IT architect at a university with 10,001+ employees
I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting
View full review »SR
SYED RAHMAN
Founder and President at AAnnex
All the features the solution offers are great. The sharing control menu is very easy to use, especially when you compare it to a technology like Zoom. It also looks and feels very professional. The user interface is great. The layout is quite nice and it's not offensive in any way which lends itself to a certain level of professionalism during calls.
It's easy to dial the numbers and the process of connecting a call is very intuitive.
View full review »
Ratshibvumo Matodzi
Founder and Chief Executive Officer at Naledzi Technologies
The product's most valuable flexibility of features is particularly in terms of the user experience, from joining meetings to the controls available during the meetings. We can easily manage the audio-visual aspects as well.
View full review »
DharmeshPatel
Founder & CEO at 7Array Solutions private limited
The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.
View full review »RS
reviewer1174665
IT manager at a hospitality company with 1,001-5,000 employees
WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx.
View full review »ON
reviewer1404888
Presales Manager at a tech services company with 1,001-5,000 employees
Webex has frequent updates and it is very good.
View full review »DG
reviewer935628
Sr.Manager at a energy/utilities company with 10,001+ employees
The GUI is nice and easy to operate.
View full review »DP
reviewer1643070
Senior Manager at a computer software company with 10,001+ employees
Webex is user-friendly.
View full review »AB
reviewer973497
Manager at a comms service provider with 1,001-5,000 employees
It's a nice tool for virtual meetings and I'm satisfied with its performance.
View full review »CM
SrNetworkEng4011
Senior Network Engineer at a tech services company with 10,001+ employees
WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button. It is easy to use. This product enables scheduling of the audio bridge with random conference codes.
View full review »AB
reviewer951783
System Administrator at a consultancy with 1-10 employees
I like Webex because it is easy to work with.
View full review »
AdelAmer
Integration developer at Central bank of Egypt
It is very powerful and stable.
View full review »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
Integrates well with other Cisco solutions.
View full review »TY
reviewer1760583
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees
It's very easy to access.
It's straightforward to use and navigate around.
We can do the global meeting with this solution.
Once you have an account, you can always set up meetings with people via Outlook. It's very simple. If you need to, you can just simply share the link with the people.
Users can connect from anywhere. If they have internet access or they have a phone, they can join a meeting.
TN
Tom Nguyen
Director at a financial services firm with 201-500 employees
Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.
View full review »MA
Meshal Aljohani
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
The most valuable feature is the remote control. I can share my screen, or control other PCs, which are very good features. I can do all of this from home without having to travel.
Webex is easy to use, even for people who are just learning it. They can join meetings or share content with the click of a link.
View full review »
AdemolaOlamide
Business Development Manager at Computer Learning centre
You can use the solution for free.
It's a great solution if you need to connect for a virtual meeting.
The product is very easy to use. It's user-friendly. The overall simplicity of the solution is great.
Its audio is pretty good.
The solution scales well.
In terms of stability, the solution is reliable.
The initial setup is very straightforward and the deployment is fast.
View full review »DB
reviewer1777467
Manager at a tech services company with 1,001-5,000 employees
Its features are easy to navigate, easy to share, and easy to conduct meetings.
We are comfortable using it.
Webex is easy to use.
View full review »KV
reviewer1104264
Director of Services at a training & coaching company with 51-200 employees
Webex offers a wide range of useful features.
It is comparable; they are all the same.
Webex is pretty robust.
View full review »JG
reviewer1037607
Account Manager at a tech services company with 11-50 employees
When the solution is used comprehensively, the hardware and camera features combine to make it better than all others I have encountered. This is because the camera moves in tandem with the person who is using it to communicate with the other participants.
This is one of the solution's best features. I have not encountered such features with Zoom, which are essentially involve one-on-one meetings. Webex has the hardware to allow for this.
SV
reviewer1135716
CISO & COO at a tech services company with 1-10 employees
The noise cancellation feature is great. When you have a call, the noise cancellation during it is really good. It's the best one if you're looking for that specific feature. We haven't tried Zoom, however, compared to Microsoft Teams, WebEx is a lot better.
The initial setup is really easy.
The solution has been very stable.
The scalability is quite good.
If you decide to use the paid version, you can have the scheduler and the meeting portal all on the same platform.
View full review »
Fatih Gedikli
DBA Team Lead | Principal Apps DBA at Experteam
The most valuable feature is Webex's user-friendly video conferencing.
View full review »CV
Carel Viljoen
IT Programmer at Access World
The stability of the solution is the most important thing. I've used Teams previously and we had a lot of issues with stability.
View full review »
Marcelo Andretta
Senior Solution Architect at a wholesaler/distributor with 10,001+ employees
I enjoy being able to make video calls.
View full review »DL
Donald Lesotlho
IT Support Officer at a non-profit with 501-1,000 employees
What we like about Webex is that it's easy to use, and it's easy to set meetings and connect to meetings on this solution.
View full review »NR
reviewer1768674
Network Specialist at a computer software company with 1,001-5,000 employees
I find Webex to be a good solution. You can share your screen, you can grant control to other meeting participants, you can record, etc. It's okay to use because it does not cause lag, and the video runs smoothly. I'm happy using Webex.
View full review »
it_user358452
Customer and Market Insights Manager at a tech company with 201-500 employees
I really value WebEx’s sharing of applications.
View full review »DC
reviewer1736505
Head of Security Services at a tech services company with 11-50 employees
One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform.
View full review »DharmeshPatel
Founder & CEO at 7Array Solutions private limited
What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability.
We can host a meeting online from anywhere at any time and from any location.
Webex can be used for more than just meetings. You can also have a remote session or an organized event like a webinar. You can perform live technical support if you want.
View full review »AA
reviewer1404384
Solution Architect at a computer software company with 10,001+ employees
The most valuable feature of Webex is ease to use.
View full review »AS
Affan Shaikh
Consultant - Risk and compliance at a tech services company with 51-200 employees
The chat functionality and the audio capabilities are the solution's most valuable features. For us, video isn't important as long as audio is good.
The presentation of the solution is very efficient.
The solution makes it easy for us as a team to collaborate remotely.
All of the basic features are fantastic. I couldn't rank them in terms of "favorite", and they are all pretty standard within any other similar product, like Zoom or Microsoft Teams.
Webex offers very good bandwidth managed tools. Even with low or poor bandwidth, the solution works pretty well.
it_user666093
Network Build Leader at a manufacturing company with 10,001+ employees
Using it anywhere on any devices.
View full review »EE
Elsedeeck Elrayes
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees
As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable.
The feature that I constantly use is the sharing of the screen, which is helpful when different teams are working on the same product. I also use the Slido plugin.
View full review »NG
reviewer1222722
Inbound Salesperson at a tech services company with 5,001-10,000 employees
I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice.
View full review »SM
reviewer1246575
Telco specialist pre-Sales Engineer at a computer software company with 10,001+ employees
The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom.
View full review »AK
reviewer977976
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees
A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied.
View full review »PD
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
The solution is user-friendly.
View full review »AN
Ahmed Naji
Pre Sales Engineer at a tech services company with 51-200 employees
What I value most about Webex is its stability compared to other solutions. Webex comes from Cisco, which is a good brand. The name itself is a selling point.
View full review »AK
Alex Kapetanos
Owner at Apply Solutions
The best features of this product are the quality of sound, quality of pics and video. I think it's a very good software.
View full review »it_user666240
Network & Unified Collaboration Leader at a energy/utilities company with 10,001+ employees
Improved collaboration.
View full review »QG
reviewer1382046
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees
The most valuable feature is that you can host presentations with a lot of attendees.
View full review »it_user1322994
CEO at a recruiting/HR firm with 11-50 employees
The solution is consistent. The performance especially is quite consistent in comparison to other applications.
Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent.
View full review »it_user683937
Virtualization and Data Center Business Development Manager at a tech services company with 201-500 employees
You can easily collaborate with your work colleagues even with your mobile phone.
View full review »HL
reviewer1734894
Cyber Security Consultant at a consultancy with 11-50 employees
A valuable feature of Webex is that it's useful for virtual meetings and similar webinars.
View full review »it_user735240
Unified Communications Engineer at a comms service provider with 10,001+ employees
The possibility to have conferences with several people. The best feature is that you know to whom you are talking. It's not like a phone conference where someone is talking, but if you don't recognize the voice, you don't know who is talking.
Also, I like the ability to integrate video conference into the meeting.
View full review »it_user479847
Marketing Campaign Manager at a tech vendor with 10,001+ employees
PatrickCiPaaS
Senior Technical Product Marketing Manager at SnapLogic
One-click meetings have been the most useful feature once you get used to hosting meetings. You can preconfigure all the settings and litterally click once to start a WebEx.
View full review »
HA
reviewer981777
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees
The solution has many features. For example, it has more features than Zoom, which we also use.
You can configure whatever you want in great detail. It's very flexible.
The solution scales well.
View full review »AA
reviewer1125813
IT Support Team Leader at a tech services company with 201-500 employees
Overall the quality of the solution is very good.
View full review »CM
Chidananda M
Chief Executive Officer at a tech services company with 1,001-5,000 employees
Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful.
View full review »YS
reviewer938022
Lead Presales at a tech services company with 1-10 employees
Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions.
Cisco Webex is definitely a good solution.
The product is stable.
We find the solution to be scalable.
The initial setup is pretty simple.
The technical support on offer is excellent.
View full review »it_user396999
Solution Manager - Pre Sales - West Europe at a tech services company with 501-1,000 employees
- Virtual meeting rooms
- Video/Voice capabilities
- Desktop sharing and whiteboards
AR
reviewer1286760
Senior Information Security Consultant at a tech vendor with 51-200 employees
I don't have deep experience with Webex, but it has a good interface and excellent video quality. I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom.
View full review »MW
reviewer1355733
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees
The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings. These features work well.
View full review »MZ
Mohd Zulkarnain
GROUP IT Executive at ENRA GROUP BERHAD
The most valuable aspect of this solution is that it is the easiest for participants to get connected to.
View full review »KL
reviewer1766682
CEO at a comms service provider with 1,001-5,000 employees
The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't.
View full review »GJ
reviewer1324719
PAM Architect at a tech services company with 11-50 employees
I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice.
View full review »KR
reviewer1712571
Implementation Engineer at a tech vendor with 201-500 employees
It is a valuable solution for virtual meetings.
View full review »MS
reviewer1020717
Head of Technology at a real estate/law firm with 11-50 employees
The most valuable feature is the ease of use.
You can meet with users and you can control the contributions.
The interface is nice.
View full review »reviewer1205559
Customer Success Manager with 51-200 employees
The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected. The latter helps solve problems much faster, rather than guiding the customer.
In the latest version, they have greatly improved access to virtual meeting rooms and it is quite intuitive.
View full review »it_user667461
CIO at a tech services company
Simple, yet powerful!
Excellent mobile interface (Android user here). Everything from
registration to team creation and collaboration feels smooth and
seamless!
it_user1011
Manager of Data Center at a insurance company with 51-200 employees
1. With WebEx, the presenter can show the audience what is on his screen. Files are shared in real time.
2. Audience interactive participation is encouraged and controlled.
3. It identifies who is speaking.
4. It is secure - supports SSL encryption.
View full review »
it_user531933
Group Learning and Development Programme Manager at a tech services company with 10,001+ employees
I enjoy conducting virtual training in the WebEx training room. I’m in Learning & Development and delivering training virtually with a tool that easily integrates with Outlook is great.
View full review »it_user1206
Marketing at a marketing services firm with 51-200 employees
The actual software product works fairly well. As a general web conferencing product, this does the trick.
The screen sharing, whiteboard, and polls are the features that I use most regularly, and I don't think that I could live without them during presentations.
The quality of the presentations is very high and the presentations themselves can be archived for future viewing.
View full review »
it_user224919
Financial Consultant
Webinar.
JV
reviewer1320969
Information Technology Support Team Lead at a outsourcing company with 51-200 employees
The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard.
View full review »DK
reviewer1410516
Pre-Sales Engineer at a tech services company with 201-500 employees
I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.
View full review »SK
reviewer1311303
Technical Architect at a computer software company with 51-200 employees
The most valuable option is screen sharing.
Webex offers dial-in numbers for participants to join the conference, which makes it easier when we deal with international participants.
This solution is easy to deploy and integrates well.
The recording of sessions works well.
View full review »it_user793278
Microsoft SQL Server DBA at a tech services company with 11-50 employees
- Audio and video conferencing
- Screen demonstration and control
- Document sharing
Buyer's Guide
Webex
March 2024
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,319 professionals have used our research since 2012.
Buyer's Guide
Download our free Webex Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2024
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