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Webex Valuable Features

JG
Account Manager at a tech services company with 11-50 employees

When the solution is used comprehensively, the hardware and camera features combine to make it better than all others I have encountered. This is because the camera moves in tandem with the person who is using it to communicate with the other participants. 

This is one of the solution's best features. I have not encountered such features with Zoom, which are essentially involve one-on-one meetings. Webex has the hardware to allow for this. 

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Pre Sales Engineer at a tech services company with 51-200 employees

What I value most about Webex is its stability compared to other solutions. Webex comes from Cisco, which is a good brand. The name itself is a selling point.

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AS
Consultant - Risk and compliance at a tech services company with 51-200 employees

The chat functionality and the audio capabilities are the solution's most valuable features. For us, video isn't important as long as audio is good.

The presentation of the solution is very efficient.

The solution makes it easy for us as a team to collaborate remotely.

All of the basic features are fantastic. I couldn't rank them in terms of "favorite", and they are all pretty standard within any other similar product, like Zoom or Microsoft Teams. 

Webex offers very good bandwidth managed tools. Even with low or poor bandwidth, the solution works pretty well.

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Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.
PC
Program Administrator at a manufacturing company with 10,001+ employees

One of the most valuable features of Webex was that it was easy to use and there were no hassles. 

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SV
CISO & COO at a tech services company with 1-10 employees

The noise cancellation feature is great. When you have a call, the noise cancellation during it is really good. It's the best one if you're looking for that specific feature. We haven't tried Zoom, however, compared to Microsoft Teams, WebEx is a lot better.

The initial setup is really easy.

The solution has been very stable. 

The scalability is quite good.

If you decide to use the paid version, you can have the scheduler and the meeting portal all on the same platform. 

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DP
Founder & CEO at a tech services company with 11-50 employees

What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability.

We can host a meeting online from anywhere at any time and from any location.

Webex can be used for more than just meetings. You can also have a remote session or an organized event like a webinar. You can perform live technical support if you want.

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Transformation Program Manager at NTT Data India Enterprise Application Services Pri

I really liked the seamless integration with Microsoft Outlook, so that I could schedule meetings. The Microsoft login was pretty convenient. The recording feature was very convenient and I had the mobile app as well which was an added convenience for me. 

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TJ
CEO at a recruiting/HR firm with 11-50 employees

The solution is consistent. The performance especially is quite consistent in comparison to other applications.

Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent.

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SP
CEO at a consultancy with 1-10 employees

Screen share is the most valuable feature.

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YS
Lead Presales at a tech services company with 1-10 employees

Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions. 

Cisco Webex is definitely a good solution. 

The product is stable.

We find the solution to be scalable.

The initial setup is pretty simple.

The technical support on offer is excellent.

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GP
MBFA at a comms service provider with 10,001+ employees

The solution is very valuable for conference calls because I see a lot of businesses are switching from work-from-home. When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with. The file-sharing is helpful too, so you aren't emailing all the time. The solution takes care of most of your communication needs.

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HA
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

The solution has many features. For example, it has more features than Zoom, which we also use.

You can configure whatever you want in great detail. It's very flexible.

The solution scales well.

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Senior Manager-Collaboration (Presales) at syndrometech

Webex's main feature is you get 1,000 participants per meeting by default and can join from 75 meeting units. You don't have to buy additional licenses.

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MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees

The most valuable feature is the remote control. I can share my screen, or control other PCs, which are very good features. I can do all of this from home without having to travel.

Webex is easy to use, even for people who are just learning it. They can join meetings or share content with the click of a link.

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AB
Senior Manager at RP Sanjiv Goenka Group

The stability, as well as the performance of the solution, are very good.

What we have seen from, for example, Google Meet, is that there is some kind of disruption or some issues which we have been facing. However, with WebEx, we have not faced any kind of issue. 

The product is quite secure. Other products, such as Zoom, have had security issues raised in the media. With WebEx, we are assured our internal meetings are protected. 

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Business Analyst at a recruiting/HR firm with 10,001+ employees

They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature.

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DC
Head of Security Services at a tech services company with 11-50 employees

One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform. 

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TY
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees

It's very easy to access. 

It's straightforward to use and navigate around. 

We can do the global meeting with this solution.

Once you have an account, you can always set up meetings with people via Outlook. It's very simple. If you need to, you can just simply share the link with the people.

Users can connect from anywhere. If they have internet access or they have a phone, they can join a meeting.

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Founder and President at AAnnex

All the features the solution offers are great. The sharing control menu is very easy to use, especially when you compare it to a technology like Zoom. It also looks and feels very professional. The user interface is great. The layout is quite nice and it's not offensive in any way which lends itself to a certain level of professionalism during calls. 

It's easy to dial the numbers and the process of connecting a call is very intuitive.

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YK
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees

Webex is a thin client and we like the interface. It is easy to use.

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HL
Cyber Security Consultant at a consultancy with 11-50 employees

A valuable feature of Webex is that it's useful for virtual meetings and similar webinars. 

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GJ
PAM Architect at a tech services company with 11-50 employees

I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice. 

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SK
Technical Architect at a computer software company with 51-200 employees

The most valuable option is screen sharing.

Webex offers dial-in numbers for participants to join the conference, which makes it easier when we deal with international participants.

This solution is easy to deploy and integrates well.

The recording of sessions works well.

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Director at a financial services firm with 201-500 employees

Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.

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AA
IT Support Team Leader at a tech services company with 201-500 employees

Overall the quality of the solution is very good.

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MW
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees

The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings. These features work well.

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JV
Information Technology Support Team Lead at a outsourcing company with 51-200 employees

The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard.

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KV
Director of Services at a training & coaching company with 51-200 employees

Webex offers a wide range of useful features.

It is comparable; they are all the same.

Webex is pretty robust.

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NG
Inbound Salesperson at a tech services company with 5,001-10,000 employees

I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice.

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AR
Senior Information Security Consultant at a tech vendor with 51-200 employees

I don't have deep experience with Webex, but it has a good interface and excellent video quality. I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom. 

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GROUP IT Executive at ENRA GROUP BERHAD

The most valuable aspect of this solution is that it is the easiest for participants to get connected to. 

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DK
Pre-Sales Engineer at a tech services company with 201-500 employees

I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.

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MS
Head of Technology at a real estate/law firm with 11-50 employees

The most valuable feature is the ease of use.

You can meet with users and you can control the contributions.

The interface is nice.

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AB
Manager at a comms service provider with 1,001-5,000 employees

It's a nice tool for virtual meetings and I'm satisfied with its performance. 

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AK
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees

A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied. 

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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees

Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful.

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DG
Sr.Manager at a energy/utilities company with 10,001+ employees

The GUI is nice and easy to operate.

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QG
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees

The most valuable feature is that you can host presentations with a lot of attendees.

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Assistant Engineer at Harel Mallac Technologies Ltd

The solution is user-friendly.

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KR
Implementation Engineer at a tech vendor with 201-500 employees

It is a valuable solution for virtual meetings.

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AK
Owner at Apply Solutions

The best features of this product are the quality of sound, quality of pics and video. I think it's a very good software.

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Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.