Veritas NetBackup Reviews

We are using this solution for data protection.

The features are good.

It is not very user-friendly.

There are delays in Veritas that can be done in automation.

In the next release, I would like to see automation and better support.

I have been using Veritas NetBackup for more than seven years.

We are using the latest version.

Veritas NetBackup is stable.

It's a scalable solution that is enterprise-level software and is used for the organization. It's not user-based, it's infrastructure-based.

Technical support is not good.

They are not quick, it could be faster. You don't get any support quickly. You have to wait for 30 minutes or one hour. You will get better support if you get business-critical services, which will be provided at an additional cost.

The initial setup is simple, it doesn't take a lot of time. It's less than 30 minutes to set up if you have the cloud.

In terms of cost, it's not very good. I would rate it a five or six out of ten. They want everything to be sales and money.

I would not recommend this solution to others because of the cost, but as an option, I would say yes. Rather than NetBackup, I would go with Veeam or Commvault.

I would rate Veritas NetBackup a six out of ten.

Our primary use case of this solution is to back up everything including VMs, email, our databases, Oracle, SQL. I'm a network security specialist and we are customers of Veritas. 

The solution has many great features, particularly the feature they provide for deduplication. They have also recently included a new feature on the interface, where you can connect remotely and get any report, rather than having to check the solution through the server. They have different solutions for different things, so if you need to back up, for example, they have a solution for backing up on cloud or on-premise. 

The cost of the license could be improved, it's quite expensive. 

I've been using this solution for 10 years. 

The scalability of the product is very good. We have three to four admins dealing with the solution directly, but we do the backup for the whole organization.

We receive very good support through our partner. We've been with them for over 10 years. 

The initial setup was very straightforward and quick. We used a consultant for the initial implementation and for minor upgrades or minor changes, our internal team is responsible. If it's something major, our partner deals with it.  

The new updates in this solution have really made a difference and added to the value. 

I would rate this solution an eight out of 10. 

We are a partner and a user of Veritas NetBackup. As a company, we are using Veritas for our internal data backup and recovery.

Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more.

Technical support from the vendor's perspective has been very proactive. They are very active in responding to customer support requests. Their response times have been good and the people are great to deal with when it comes to troubleshooting and solving problems. Veritas knows what they are doing and they have excellent experience in their own product line.

We were previously using Veritas.

We implemented through a vendor. The vendor was very proactive. The response was great. They were knowledgable and experienced; the team got the job done.

Veritas Netbackup offers affordable licensing.

We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective.

My advice is that it is a perfect product. I would rate it an 8 out of 10 overall. I wouldn't give it a ten because it doesn't have the necessary full backup capabilities and because it is missing functionalities like the archiving feature which is not there.

I’ve seen organisations using NetBackup efficiently improving on data protection and recovery while reducing potentially huge costs due to the features I’ve mentioned above.

• Backup compatibility with most of the existing, legacy, and emerging softwares, filesystems, databases, and technologies.
• User-friendliness.
• Ease of installing, configuring, upgrading, and troubleshooting.
• Support services.
• Features like deduplication, FlashBackup, GRT, BMR, snapshot backups for virtual machines, cloud backup integration, duplication, and AIR (Auto Image Replication) feature.

Veritas is already consistently and proactively developing the backup software to make it more compatible and efficient with the latest and emerging technologies. I feel they should stick to this development and increase the pace of this development a bit more to cope up with the current need of data protection market.

There have been issues with performance and some features. However, the support is proactive and they resolve them in a timely fashion to the best of our knowledge.

Nothing so far.

10 out of 10.

We used TSM earlier. We switched to NetBackup primarily for its valuable features (as mentioned above).

Easy in terms of setting up the three tier NetBackup domain. Challenges were encountered though while setting up other aspects like network, resiliency, firewalls, etc.

I can’t comment much as there’s not much visibility on this aspect. However, I’d advise mostly to go for a capacity based license for mid to large scale organisations.

Go for it! It’s the best available backup software in the market.

Six months ago, I recovered several dozen TBs of production data after our storage failed. I recovered Enterprise Vault, Exchange, Oracle, and SQL DBs and VMs. We did not lose any production data and immediately after recovery, the business ran smoothly.

You can construct a comprehensive robust backup solution based on NetBackup. Management of such a solution will not be an ultimate challenge. I can rely on this product if I need a restore.

The last releases introduced a simplified backup of MS SQL and Oracle. I'd like to have a more user-friendly interface for recovering MS SQL. It would be nice to have native support for MySQL and PostgreSQL. Veritas should increase the number of supported storage options.

To be more specific, NetBackup has the user interface and if you need to restore DB instead of failed one - it's OK. But if you need to restore DB to different location or another server you need: find required backup copy via the user interface, create *.bch file with restore parameters, edit this file to adopt it for the new DB destination, open this file in the user interface. For beginners, these steps are not something obvious.

Netbackup can backup MySQL via Oracle policy, to be honest, this is not completely native support and this method has a few limitations. In fact, you can buy from Veritas (or Zmanda) clients for MySQL or PostgerSQL from Zmanda to backup MySQL or PostgreSQL on Linux. But sometimes this is not convenient.

Currently, as far as I know, for Replication Director has support snapshots and replication only for Netapp storage (ONTAP) and support of snapshots for EMC VNX and EMC Celerra. Despite the fact that for my environment this functionality was enough, I think that Veritas should develop Replication Director and add more storage devices. I believe that now, as data grows really fast, backup software should not only copy data in a classic way, but should be able to manage snapshots and replication between storage devices. In fact, this applies to any enterprise backup software.

Any large products have their issues. I cannot say that the stability issues were unacceptable in comparison with TSM, Commvault, or Veeam, for example.

I would give technical support a rating of 8/10. They are good.

In the organization where I was previously, NetBackup replaced Backup Exec because Backup Exec did not have enough flexibility/scalability for the current environment.

I've implemented several NetBackup installations and all of them run smoothly. However, if you are going to implement it for the first time, I really recommend you run some tests before doing so.

If you have a complex environment with dozens of different servers and apps, I recommend you look for TB licensing. We decided to convert our per server licenses to simplify the license management.

We did not evaluate other options.

My recommendation is the same for any product. Decide what options you really need, and then test the required options. If the required options work fine, then implement the solution.

We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

I've been working with Veritas NetBackup for two years now.

The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

We implemented this solution in-house, and I did it myself.

The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

My rating for Veritas NetBackup is eight out of ten.

We primarily use the solution for various workloads, including the SQL workload. 

The solution is very easy to use and easy to navigate.

There's a very nice central console for the administration of all of the instances.

The solution is stable. 

We find the product scales well. 

Customer support is very quick to respond.

The initial setup is pretty straightforward.

The pricing is a bit of a concern. If could be lower.

We find the solution needs better integration capabilities when it comes to mid-range and enterprise-level environments. 

I've been using the solution for seven to eight years at this point. It's been a while. 

The stability is very good. there are no bugs or glitches and it doesn't crash or freeze. It's reliable and the performance is great.

The scalability is good. If a company needs to expand its usage, it can do so.

We have 3,000 people on the product currently. 

Technical support is great. they are fast and very helpful. We are satisfied with their level of service. 

The initial setup is pretty straightforward.

The deployment is fats. It took us about three to four hours to do a basic installation with our client.

We have 25 to 30 admins that can handle maintenance and deployment within our organization. 

We help out clients install the product.

I personally can handle the implementation myself and don't need a consultant or integrator. 

The pricing is high. They need to work to make it lower or more competitive. 

Our customers directly purchase the license. 

Per the customer requirement, we are providing consultancy services and providing the licenses, as well as implementation services to clients.

We're currently using the latest version of the solution. 

I'd rate the solution at a nine out of ten. We're quite satisfied with its capabilities. 

I'd recommend the product to other users and companies. 

We use this solution mainly for back up and to restore.

It's a good product, it does what we want it to do. It has a 99.8% backup success rate, and it runs 24,000 jobs per day.

We like all of the features.

The ransomware protection needs improvement.

The reporting tool that you get out of the box is not sufficient, so you have to purchase other tools or modules.

When it's out of the box, the visibility is a problem and it's not very clear. Overall, the visibility into the environment is lacking.

When you come across an issue to present to technical support, you have to enable the verbose logging, and when that happens you are generating huge amounts of log files. I have to wait for this problem to present itself again. I cannot leave it running on verbose logging, as it takes up the capacity from the logs. However, if I don't enable it then I won't be able to locate the issue.

In the next release, I would like to have a better way to protect against ransomware attacks and a better way of logging issues where you don't have to enable the verbose logging to capture the problems.

I have been working with Veritas NetBackup for eight years.

Veritas NetBackup is stable. We have not experienced any issues.

It's a scalable solution.

We have a very strong team and haven't had to log many calls with technical support.

We are happy with the pricing that we have, but it's expensive.

Overall, I think that Veritas is a very good product and I recommend it.

It's an expensive tool but it does its job very well. It has a 99.8 % success rate.

I would rate Veritas NetBackup a seven out of ten.