Veritas NetBackup Reviews

Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB.

Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies.

Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers.

The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers.

Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved.

They should add network acceleration by effectively using the network pathway.

They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software.

Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software.

I have been working with Veritas NetBackup since 1998.

Veritas NetBackup is a generally stable solution.

Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers.

Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable.

The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution.

Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy.

The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup.

At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS.

Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses.

Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup.

Overall, I rate Veritas NetBackup a nine out of ten.

We primarily use the solution for backup purposes.

The backup and restore functions are very valuable aspects of the product. We use those features the most.

The solution is very stable.

The scalability is very good.

I'm not fully satisfied with the product. 

It's a little bit complex to manage. 

The user interface is not user-friendly. It's a bit complex, and it's dated in appearance. It needs a much simpler, cleaner update.

The reporting is too complex. There needs to be a way to customize it in a simple and straightforward manner.

The solution has extra features, however, you need to pay for them.

Occasionally, technical support cannot find the root cause of issues.

We've been using the solution for about four years at this point. It's been a while.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

The scalability of the product is very good. A company can scale it with relative ease if it needs to.

While technical support is responsive, we have found that sometimes they just seem can't find the actual root cause of the issues we present. Sometimes they can't fix our issues. That's why we aren't 100% satisfied with the level of support they provide. They need to be more knowledgeable and dig deeper to resolve issues.

I can't speak too much about the installation process. 

My understanding is that the installation is simple as it has an appliance that's installed. The usage is a bit complex and there needs to be extra licensing to customize the reporting - however, that's a different issue.  

It is not an all-in-one solution. Some features come at an extra cost and need extra hardware or software.

I can't speak to the actual pricing of the product, however.

We are casually looking into alternative solutions. We are looking at Commvault, Rubrik, Cohesity, and Dell. Mostly, we are interested in enterprise-level products.

We are not using the latest version of the product. The NetBackup version we are using is 8.0. We use a NetBackup Appliance. The NetBackup version is a bit older as it's integrated with the backup appliance. That's why we cannot upgrade to the latest version. The latest version is 9.0.

I would warn other potential users that, in my experience, it's a bit complex and may be difficult to achieve some requirements compared to other products. Rubrik or Cohesity may be a bit easier, for example. It's a little bit traditional in terms of architecture. However, the features compared to others are really quite amazing.

In general, I would rate the product at a seven out of ten.

Our primary use case for this solution is for storage and backups of VMs on-premises to tape.

The Dedup and file storage is great and very valuable.

The licensing costs could be more affordable.

We have been using this solution for approximately ten years.

The solution is stable.

The solution is scalable. About 20,000 users use the solution in our organization.

I rate customer service and support an eight out of ten.

Positive

Implementation was in-house.

We have seen a return on investment.

I rate this solution a ten out of ten. The solution is good but can be improved by making the licensing costs more affordable.

We use Veritas NetBackup for protecting our environment, e.g. the whole production environment is protected by this solution. We also use it for replication, so that it also serves as a backup solution for our production environment.

What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. There are certain things we can only figure out in Veritas NetBackup through the help of their support team, so we are dependent on support. If you are not an expert, you won't be able to manage this product.

In the next release of Veritas NetBackup, I'd like to see better scalability in terms of the hardware appliance.

I've been working with Veritas NetBackup for two years now.

The stability of Veritas NetBackup is great. I would rate its stability nine out of ten.

You can scale Veritas NetBackup, but scaling it has limitations. In terms of scalability, I'm scoring it seven out of ten.

Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap. Support for this product can still be improved, so I'm rating product support seven out of ten.

The initial setup for Veritas NetBackup wasn't straightforward, but because I had some experience setting it up, it was fine. Because I knew what to do in terms of the initial setup of this product, that helped me a lot.

We implemented this solution in-house, and I did it myself.

The solution I most recently used was Veritas NetBackup, and I'm still using it, particularly version 9.0. Currently, I use it for myself, e.g. for company purposes, but I did previously work as a service provider, so I used to support this solution.

I don't remember exactly how long the deployment of Veritas NetBackup took, e.g. it could have been 1 week, because it was set up in a big environment. I had to set it up step by step, and it was not that simple. I had to do it one step at a time.

We have 1,500 to 2,000 staff, and all their data is protected by Veritas NetBackup. Though they're not directly involved with this solution, e.g. they're not handling or managing it, they have some protection through it.

My advice to other people who are thinking of implementing this solution is that if they'll use it in a large-scale environment, it's very simple and it will serve its purpose, e.g. improving the man hours and improving finances.

My rating for Veritas NetBackup is eight out of ten.

We are using Veritas NetBackup to backup our SAP servers.

The most valuable feature from Veritas NetBackup is the data is very easy to backup. It is similar to VMware. They recently introduced a cloud feature that is useful.

I have been using Veritas NetBackup for approximately seven years.

The solution is stable.

Veritas NetBackup is a scalable solution.

Our IT department is only using Veritas NetBackup.

The support we have received from Veritas NetBackup has been very good.

I have used Veeam previously and is the best backup solution.

The implementation of Veritas NetBackup is very difficult because we have two types of data storage, one is a regular disk and the other is a tape drive. We are using both. Installing each and every service on the servers, licensing for each in the servers, certifications, and connecting takes a long time.

It took us almost two months to fully implement Veritas NetBackup.

We had help from a partner do the implementation of Veritas NetBackup.

The price of Veritas NetBackup is high, it should be reduced.

I have evaluated other solutions, such as VMware and it is less expensive then Veritas NetBackup. The cost of the solution depends upon how much space you are going to take it. For one TB, it costs almost 190 SR. For maintenance and for a new additional deployment it cost approximately 150 to 170 SR.

Veritas NetBackup I would not recommend, because it's too expensive as for the current implementation.  

I rate Veritas NetBackup a nine out of ten.

We are extensively using this as a single backup solution.

We rely on the certainty of the data recovery. Also, if you want to replicate something, it gives us a very good option to replicate the application or server into different enrollments. So it saves a lot of time for us.

It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.

They need to work on the GUI. It has been the same for the last 10 years.

I have been using Veritas Software for about ten years. 

It's a very stable solution compared to other solutions. We faced some issues in the past, but this one runs very smoothly. 

It's quite scalable. We can extend it to more capacity if needed, and licensing also is available, so we are happy with it.

Support is excellent. We found that they were giving proper support. They really work to help you in resolving your issue.

Before switching to Veritas, we were using IBM Spectrum Protect, but it was quite difficult to manage it because it was mostly command based and it did not have the GUI features. 

The initial setup was straightforward. You will not find much difficulty in setting up clients.

The pricing is good. You need to pay an additional cost if you want to fully utilize it. Like we are having virtual enrollment, so we go with the enterprise one. It has more features compared to standard license.

We evaluated other solutions but nothing else fulfilled our need for hybrid enrollment. We were not confident that other solutions would support other architecture. So we went ahead with this solution.

I rate this solution a nine out of ten because there is always room for improvement.

The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.

The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.

One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention. 

The biggest additional features needed are more cloud capabilities and security from ransomware.

I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.

Veritas NetBackup is very stable.

The solution actually scales out very well.

I'd give the technical support team a B to a B+. They've always been good.

Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.

Veritas is a pretty straightforward initial setup. It's not difficult to install.

The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.

Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.

Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.

My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.

I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.

We are currently working on planning the backup infrastructure within the data center. This is both on cloud and on-premise. We use Azure and AWS cloud platforms.

Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.

The product is good, but there are extra costs for additional features.

I have worked with Veritas for 15 years.

Veritas is very stable.

The scalability of Veritas NetBackup is not a challenge. We can deploy additional media servers or save data whenever we require.

Technical support is great. 

The initial setup of Veritas NetBackup is straightforward and not complex. We have been using it for a long time and are very comfortable on the platform. A small setup can be done in 30 minutes. Then it is just a matter of deployment and mastering the solution.

We have our own team to implement the Veritas deployment. Deployment and maintenance of the solution requires one person. It depends on how much infrastructure you are running and what policy you have.

The return on investment regarding restoration, which is the purpose of backup, it is always available, quickly.

The licensing for this solution is annual. There are multiple features available for an additional cost.

Everything is available through Veritas. They have a very good team who take care of all kinds of operating systems, as well as working on machine platforms. Veritas takes care of the monthly updates, so whatever is happening on the cloud side, master side, or the technology side, they take care of so you don't need to push to introduce the new features.

Veritas is the market leader in enterprise backup software. It has all the required features that are available in the market, always staying one step ahead. Deployment is easy as they have all the documentation required. Their database knowledge system is good. Lastly, technical support has all the proper processes in place including escalation metrics.

I would rate this solution a 10 out of 10.