Giap Seng  Tay - PeerSpot reviewer
Senior IT Manager at Westports Malaysia Sdn Bhd
Real User
Top 20
Robust with excellent features and good scalability
Pros and Cons
  • "They are among the top in the world for backup and recovery."
  • "The solution costs too much."

What is our primary use case?

We primarily use the solution for backup and recovery.

What is most valuable?

Overall the solution is very good. It's a lovely appliance.

They are among the top in the world for backup and recovery. 

The solution is very robust. It covers most of the features that I need and it's able to back up legacy items efficiently.

Technically, it's quite good.

We've found the scalability to be very good.

The stability and performance are excellent.

What needs improvement?

The solution costs too much. They should work to make it less.

The licensing needs to be improved.

For how long have I used the solution?

I've been using the solution for ten or 12 years or so. It's been about a decade. We've used it for a long time.

Buyer's Guide
Veritas NetBackup
March 2024
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What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been excellent.

What do I think about the scalability of the solution?

The scalability is okay. It covers a lot of areas that other backup solutions are not covering - such as Unix.

We're using the appliance. It's based on size and not on users.

How are customer service and support?

Support wise, we have local support and it is quite strong. We've very satisfied with them overall. They are helpful and responsive.

How was the initial setup?

The initial setup is pretty straightforward. It's not overly complex. We have a PC. We are familiar with everything as we have 10 years of experience using it. It's not an issue. A company shouldn't have too much trouble with the process either.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. It's like buying a normal car for the price of a Rolls Royce.

What other advice do I have?

I'm a customer and an end-user. I don't have a business relationship with Veritas.

If you have money to spend, I would recommend the solution. If you have a unique environment, it's the best option.

I'd rate the solution at a nine out of ten. Aside from the high cost, it's an excellent solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Vice President - Operations at a insurance company with 10,001+ employees
Real User
Reasonably priced, with various licensing models, and is reliable
Pros and Cons
  • "It was especially useful with the appliances we use on a daily basis."
  • "I would like to have support enabled for cloud backups."

What is our primary use case?

We use Veritas NetBackup for our backups.

What is most valuable?

Most of our requirements have been met. It was especially useful with the appliances we use on a daily basis.

What needs improvement?

They are discontinuing the support for IBM AIX operating system in the latest version. I would like to see them continue with this service.

I would like to have support enabled for cloud backups. 

There are several services that are not available that would make it more compatible with cloud technologies.

The majority of the features you require are deduplication, compression, and there is a dependency on the geo-clusters from a DRN standpoint. They should concentrate more on removing the dependency because preparing your DRN architecture for backup is very complex.

For how long have I used the solution?

I have been working with Veritas NetBackup for the last 13 years.

We are using version 9.

It can be deployed both on-premises and on our cloud.

What do I think about the stability of the solution?

So far Veritas NetBackup has been stable.

What do I think about the scalability of the solution?

Scalability is a challenge because it is only available in a fixed capacity of, at least 48 terabytes, which makes it difficult to manage.

Which solution did I use previously and why did I switch?

Previously, we used IBM Tivoli.

How was the initial setup?

While I was not a part of the initial setup, I understand that it is fairly simple. 

I was involved in the product version upgrade. We were able to finish it and begin using the built-in appliance.

We completed the implementation in three weeks and have been using the appliances on a daily basis since then.

It is currently managed by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

We purchased a perpetual license and perform SMS renewals.

What other advice do I have?

Before you decide, I would advise going for the right model because there are different types of licensing available. It is available on a Platform-based which is a capacity-based model, by the number of clients who are using it, and a Tradition model. 

Managing the server becomes very complex, and you should do the software compliance. 

Also, once the backup for the databases is configured, enable data compression at the source to reduce the amount of data that travels across the network.

I would rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup
March 2024
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Sr Solutions Architect at a computer software company with 1,001-5,000 employees
MSP
Solid basic backup and recovery; somewhat antiquated
Pros and Cons
  • "Veritas NetBackup is very stable and scales out very well."
  • "The biggest additional features needed are more cloud capabilities and security from ransomware."

What is our primary use case?

The use cases for customers are across the board, but they're all for data backup. Veritas is a legacy system. To be perfectly honest, a lot of people are moving away from the legacy systems and moving more towards the cloud-oriented backup solutions. A lot of my customers look at Veritas NetBackup as an antiquated solution.

What is most valuable?

The most valuable features of the solution are basic backup and recovery. It's a very solid product. Standard backup recovery, that's pretty much it. Other than that, they do some good database stuff, but otherwise, it's somewhat antiquated.

What needs improvement?

One area for improvement with the product would be better messaging and better solutions around cloud, both on-prem and off. And along with that, which is actually mission critical to every company today, would be ransomware prevention. 

The biggest additional features needed are more cloud capabilities and security from ransomware.

For how long have I used the solution?

I've worked with the solution for the last fifteen years. I'm a solutions architect. I work with customers to help them design their solutions or improve their current situation.

What do I think about the stability of the solution?

Veritas NetBackup is very stable.

What do I think about the scalability of the solution?

The solution actually scales out very well.

How are customer service and support?

I'd give the technical support team a B to a B+. They've always been good.

Which solution did I use previously and why did I switch?

Most companies that have moved to NetBackup were probably on a even older architecture, something that might have been from IBM, NetView. NetView was even an older architecture, it was very difficult to use, and a lot of people moved away from IBM NetView over to Veritas.

How was the initial setup?

Veritas is a pretty straightforward initial setup. It's not difficult to install.

The deployment times vary depending upon how widely it's going to be used, how many backup instances are going to be, how many policies you have to create for recovery time objectives, recovery point objectives. It's all relative to how many policies the customers have, for retention cycles, for backup recovery, as well as archive and disaster recovery. Some can be deployed in a day, others take weeks.

What's my experience with pricing, setup cost, and licensing?

Most people have felt this solution was somewhat expensive. It's licensed for 12 months, 24 months, 36 months, all the way up to 72 months. As long as you're current on maintenance, everything is included and there are no additional costs.

Which other solutions did I evaluate?

Sometimes we would look at other options before going with Veritas NetBackup. For example, Backup Exec, which is like a sister product of NBU, and they were really for smaller size companies. Commvault was another one that we were looking at.

What other advice do I have?

My advice to others looking at this solution would be make sure it meets all of your requirements. Do you have an on-prem, off-prem, cloud requirement? Do your homework to make sure that whatever product you're looking at meets all the requirements that you need.

I would rate the solution a seven out of ten. It's a very rock solid product, but I wouldn't give it a 10, because it doesn't have some of the newer features of the newer products. But it is a solid product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head IT at a computer software company with 1,001-5,000 employees
Real User
Reasonably priced, comfortable to use, and competitive feature set
Pros and Cons
  • "I am comfortable with using this product."
  • "The restoration method and the compression ratio need improvement."

What is our primary use case?

We use Veritas NetBackup for backup.

I am the head of the institution and my team is using this solution. It is used by my team. It is evaluated and secured by me, but my storage team uses it 100 percent. I manage this product.

What is most valuable?

I am comfortable with using this product.

What needs improvement?

I don't believe that it is flexible enough for business operations and other things.

Unlike Veeam, Veritas does not provide a Community Edition.

The restoration method and the compression ratio need improvement.

For how long have I used the solution?

I had been using Veritas NetBackup for ten years.

Which solution did I use previously and why did I switch?

I am now working with the Veeam Backup solution. I have been working with Veeam Backup for two and half years. I am using the Community Edition.

I am very satisfied with this product. It's stable and scales well.

We never approached Veeam for technical help as a community addition because community addition does not include technical support.

I would rate Veeam Backup a nine out of ten.

The restoration method and the compression ratio, appear to be slightly better than Veritas.

Both are different, it is difficult to compare. I am comfortable in both they are neck in neck in terms of competition.

What's my experience with pricing, setup cost, and licensing?

It is reasonably priced.

It is dependent on the institution as well as the company's requirements. Veeam provides a free corporate license for their platform, whereas Veritas does not. Perhaps there will be a trial version period, after which we will need to purchase it.

Veeam, for example, has a Community Edition, which is free for usage, without any support. This does not exist in Veritas. You can try it for 30, 40 days, or a month trial, then you need to pay for it and start the obligation. For example, I use Veeam without any subscription or license. There is a big difference.

What other advice do I have?

I would rate Veritas NetBackup an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Delivery Manager at a energy/utilities company with 501-1,000 employees
Real User
Backs up every application we own, scales quite well, and has excellent stability
Pros and Cons
  • "The feature that is most useful for us is that it backs up every application that we own."
  • "Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release."

What is our primary use case?

I'm using it in our company. We're a government-owned entity.

In terms of version, it would be N minus two. We are probably two versions off the latest one.

What is most valuable?

The feature that is most useful for us is that it backs up every application that we own.

What needs improvement?

Within their product lineup, they need to consolidate down to one product. Veritas doesn't have one product that does everything. So, Veritas can do everything, but you basically need to run two products. I would like them to combine all the capabilities into one release.

For how long have I used the solution?

I have been using this solution for at least seven years.

What do I think about the stability of the solution?

The stability of the product has been excellent over the years. In the last three years, the product has been very stable.

What do I think about the scalability of the solution?

Its scalability is fine. It is an enterprise solution. It is for large data centers or large deployments. So, it scales quite well.

We have six people in the infrastructure team who work with this product.

How are customer service and support?

Their technical support is very good.

Which solution did I use previously and why did I switch?

I have worked with Commvault and Arcserve, and when compared to these products, Veritas is better.

How was the initial setup?

Its initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is slightly more expensive than Commvault, but it is pretty much the same. It is an enterprise solution, so it scales quite well. It has a lot of features. So, you pay for what you get. It is not cheap, but it is fit for the purpose.

What other advice do I have?

If you are a pure cloud place or if you are running a pure cloud enterprise where you have no on-premise solutions, I would advise other products. If you are running hybrid, like many of the data centers are still running hybrid, and you have a lot of on-premise workloads or very large Oracle workloads like we do, you can run Veritas. You will have no issue. If you're a new green site or you're a startup or a green site, I would run Veeam or Rubrik because it is all-new.

I would rate Veritas NetBackup an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
Good multiplatform support and scales well, but it is expensive
Pros and Cons
  • "This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments."
  • "You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."

What is our primary use case?

Veritas is one of the leaders in terms of backing up any type of server. We have been using it for backing up our AIX servers, Windows servers, VMs running on VMware, and even our Linux servers. Everything is backed up using Veritas.

What is most valuable?

This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments.

What needs improvement?

You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved. If you overuse based on your FETB licensing, you run the risk of getting fined.

For how long have I used the solution?

I have been using Veritas NetBackup for the past 10 years, starting prior to the company that I am working for now.

What do I think about the scalability of the solution?

This is a scalable solution. We are using it to back up approximately 30 servers.

How are customer service and technical support?

We have not needed to use technical support.

Which solution did I use previously and why did I switch?

I have some experience with different backup systems including Commvault, as well. The installation of Commvault is somewhat easier to do.

How was the initial setup?

The initial installation is more complex than that of Commvault.

What about the implementation team?

We did not complete the installation in-house. Instead, it is was done by a company with which we work. The deployment was done by two people and there is one person to maintain it.

What's my experience with pricing, setup cost, and licensing?

Our primary complaint about this product is that it is too expensive.

There are some issues with the product and the Front-End Terabyte (FETB) licensing model that have changed, and we are considering changing products in part because of this. Once the current license expires, we may be phasing it out.

The problem is that previously, we had licensing for our processes, whereas now it is only FETB. It means that we are now forcing our clients to go to the cloud.

Which other solutions did I evaluate?

We are using an older version of Veritas, so we have been looking at the market to see if there is a cheaper alternative.

What other advice do I have?

In summary, this is a good product but we do have a complaint about the price. They are very good at what they do but they are very expensive, and it can get even more expensive if you are fined for overuse.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Infrastructure Consultant at a insurance company with 10,001+ employees
Real User
User friendly with great features, but very expensive
Pros and Cons
  • "The solution offers a lot of really great features that organizations can utilize and take advantage of."
  • "The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."

What is most valuable?

Overall, the solution is great. We have no complaints in terms of the quality it provides.

We have been using Veritas NetBackup in our environment for the past 10 years. Although the features don't change much, it's extremely user friendly for us. We have widely deployed the solution as our sole backup solution for the past few years.

The solution offers a lot of really great features that organizations can utilize and take advantage of.

What needs improvement?

The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs.

For how long have I used the solution?

We've been using the solution for ten years. It's been about a decade since we first started using the solution.

What do I think about the scalability of the solution?

We are growing, and, at the same time, we are also doing some sort of consolidation in Singapore. Due to the fact that we are growing at a very rapid speed, we are looking at other products in the market that can deal with the big amount of data that we are going to back up and we're focusing on those that can do the work very efficiently.

How are customer service and technical support?

I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team operators in Singapore. They're great. They've been very supportive. We've quite satisfied with the level of service provided.

How was the initial setup?

The initial setup is quite straightforward. The solution itself is very user friendly, so we didn't find the implementation very complex.

Deployment took about half a day of work.

Which other solutions did I evaluate?

Currently, we're evaluating Cohesity. It is a new solution that we are starting to assess. We're looking at whether it's the right solution to replace our existing NetBackup.

Right now, our entire organization is a NetBackup supporter. However, we also understand that the cost of the backup is actually extremely high. We are actually looking at some sort of alternative at this point.

What other advice do I have?

We're a NetBackup customer and we have a close partnership with Veritas. We don't provide any services to clients. We just happen to use it.

The product itself is great, however, the pricing is very high compared to the competition. 

Veritas has been quite well known in the market for some time now. They have a lot of features as well. However, at the end of the day, it's always the cost that we have to consider.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Infrastructure Manager - Oracle SCM at a financial services firm with 5,001-10,000 employees
Real User
Very user friendly and reliable
Pros and Cons
  • "It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
  • "They need to work on the GUI. It has been the same for the last 10 years."

What is our primary use case?

We are extensively using this as a single backup solution.

How has it helped my organization?

We rely on the certainty of the data recovery. Also, if you want to replicate something, it gives us a very good option to replicate the application or server into different enrollments. So it saves a lot of time for us.

What is most valuable?

It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.

What needs improvement?

They need to work on the GUI. It has been the same for the last 10 years.

For how long have I used the solution?

I have been using Veritas Software for about ten years. 

What do I think about the stability of the solution?

It's a very stable solution compared to other solutions. We faced some issues in the past, but this one runs very smoothly. 

What do I think about the scalability of the solution?

It's quite scalable. We can extend it to more capacity if needed, and licensing also is available, so we are happy with it.

How are customer service and support?

Support is excellent. We found that they were giving proper support. They really work to help you in resolving your issue.

Which solution did I use previously and why did I switch?

Before switching to Veritas, we were using IBM Spectrum Protect, but it was quite difficult to manage it because it was mostly command based and it did not have the GUI features. 

How was the initial setup?

The initial setup was straightforward. You will not find much difficulty in setting up clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. You need to pay an additional cost if you want to fully utilize it. Like we are having virtual enrollment, so we go with the enterprise one. It has more features compared to standard license.

Which other solutions did I evaluate?

We evaluated other solutions but nothing else fulfilled our need for hybrid enrollment. We were not confident that other solutions would support other architecture. So we went ahead with this solution.

What other advice do I have?

I rate this solution a nine out of ten because there is always room for improvement.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Backup and Recovery
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.