NetBackup is used for backup in an enterprise environment. If you have VMware, Windows or Linux, and complicated database machines, like Power or Eonix, then NetBackup is appropriate for this kind of environment.
Senior Solutions Sales Consultant at a computer software company with 201-500 employees
You can take a full backup with incremental speed and integrate it with block tracking
Pros and Cons
- "I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
- "NetBackup's reporting features are a little poor."
What is our primary use case?
What is most valuable?
I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking.
What needs improvement?
NetBackup's reporting features are a little poor.
For how long have I used the solution?
We've used NetBackup for nearly six years.
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Veritas NetBackup
August 2025

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What do I think about the stability of the solution?
NetBackup is highly stable.
What do I think about the scalability of the solution?
I would give NetBackup a 10 out of 10 for scalability.
What other advice do I have?
I rate NetBackup nine out of 10. If you're implementing it, I wouldn't recommend installing the media server on a VMware environment. I would also suggest getting some limitations for a LAN-free backup.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Trainee em T.I. at a tech services company with 501-1,000 employees
Flexible and reliable with good backup capabilities
Pros and Cons
- "The product is stable and reliable."
- "We would like the Java console to be updated."
What is our primary use case?
I primarily use the solution to back up vital aspects of our workload.
What is most valuable?
The backup aspect of the solution is the most valuable aspect of the solution.
The product is quite flexible.
The product is stable and reliable.
What needs improvement?
We would like the Java console to be updated. They need to redo the console so that it is no longer on Java. It's outdated.
For how long have I used the solution?
I've been using the solution for three years. I've used it for a while.
What do I think about the stability of the solution?
I have found the solution to be stable for the most part. It's not buggy. I haven't dealt with glitches. it doesn't crash or freeze. It's reliable so far.
How are customer service and support?
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if they are helpful if a client has an issue.
How was the initial setup?
I did not handle the initial setup. Therefore, I cannot speak to how easy or difficult the setup process is, or how long the deployment takes
What other advice do I have?
We're a Veritas partner.
I use two versions of the solution: 8.3.0.1 and 9.1. We use it both on-premises and on the cloud.
I would rate the solution at an eight out of ten. I've been pretty satisfied with it overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veritas NetBackup
August 2025

Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
System Engineer at a transportation company with 1,001-5,000 employees
Very stable and easy to scale
Pros and Cons
- "I like the virtual server backup."
- "Maybe they could add more cloud solutions."
What is our primary use case?
I use it to back up servers, databases, files, and photos.
What is most valuable?
I like the virtual server backup.
What needs improvement?
Maybe they could add more cloud solutions.
For how long have I used the solution?
I've been using NetBackup for more than 10 years.
What do I think about the stability of the solution?
It's very stable and very good.
What do I think about the scalability of the solution?
It's easy to scale.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.
What other advice do I have?
I would give it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Impressive scalability, stable, and has good support
Pros and Cons
- "The documentation is good."
- "The implementation process could be simplified to make it quicker."
What is our primary use case?
I am an integrator and I provide solutions for our customers.
This solution is used for the backup and recovery of our customer's data.
What is most valuable?
We like the use of the tasks.
The documentation is good.
What needs improvement?
The implementation process could be simplified to make it quicker.
For how long have I used the solution?
I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.
We are working with NetBackup 9.1.
What do I think about the stability of the solution?
Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.
At this moment, we are satisfied with it.
What do I think about the scalability of the solution?
The scalability is impressive. Our clients are mostly enterprise businesses.
At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.
How are customer service and technical support?
If we have any issues, we contact technical support in Russia. They provide us with a resolution.
We are very satisfied with the technical support.
How was the initial setup?
The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.
It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.
What's my experience with pricing, setup cost, and licensing?
Our license is capacity-based.
What other advice do I have?
I would rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Simplistic user interface, good compatibility, and detailed documentation
Pros and Cons
- "The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
- "The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."
What is our primary use case?
We use Veritas NetBackup to backup any system or database.
What is most valuable?
The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.
For how long have I used the solution?
I have been using Veritas NetBackup for more than 10 years.
What do I think about the stability of the solution?
The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.
What do I think about the scalability of the solution?
We have approximately 10 customers using this solution.
How are customer service and technical support?
We were satisfied with the technical support.
How was the initial setup?
The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.
The installation time can vary depending on the size of the environment. On average it can take between five to seven days.
What about the implementation team?
We did the implementation of the solution and we used one engineer.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is priced based upon the data used.
What other advice do I have?
I would recommend this solution.
I rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Engineer at a financial services firm with 201-500 employees
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
- "The solution is stable."
- "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
What is our primary use case?
We use the solution for the full and incremental backup of databases such as Sybase.
What needs improvement?
We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5.
Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook.
We primarily use Unix servers, not those of Windows.
For how long have I used the solution?
I have been using Veritas NetBackup for ten years, since 2010.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects.
How was the initial setup?
The initial setup was complex.
What's my experience with pricing, setup cost, and licensing?
The price is okay.
What other advice do I have?
I rate Veritas NetBackup as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Advisor - Solution Architect at a computer software company with 10,001+ employees
A backup and recovery suite with a useful duplication feature, but it would be better if it had a cloud integration feature
Pros and Cons
- "The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup."
- "It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better."
What is our primary use case?
We use NetBackup primarily for backup and recovery. When you have some data, you need to back up that data. If there is any disruption or deletion or if there's a disaster, you can have your data back and restore it and use it.
What is most valuable?
The deduplication feature is useful. Deduplication and compression features are what I like about NetBackup.
What needs improvement?
It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better.
I would like to have a backup option for end-user devices. That means end-user devices like mobile devices, VDI solutions, desktops, laptops, etc. In this COVID time, most of us work from home, and end-user device backup is really important today.
For how long have I used the solution?
I have been using Veritas NetBackup for almost 15 years.
What do I think about the stability of the solution?
No product is stable, but it hasn't been an issue. It's an old product and a mature product, and it hasn't been an issue. We have a customized offering created with the NetBackup and Pure Storage, and it's working well.
What do I think about the scalability of the solution?
Scalability depends on the customer profile. Each product has its own unique selling points, and some customers prefer to use other software like Commvault. We have most of the virtual environment in Veeam because our customers prefer it. But NetBackup is equally good.
How are customer service and technical support?
Technical support is good. If we find an issue, we get in touch with their support immediately.
How was the initial setup?
The initial setup isn't complex; I would say that it's moderately easy to implement this solution. We need to have some machines. It's a resource-centric server. If we're using it for enterprises, we need some dedicated physical servers to install this, like master and media servers. It's not very simple, but it's not very complex. I found it in-between.
What about the implementation team?
We provide full deployment services, managed services, support, and maintenance.
What's my experience with pricing, setup cost, and licensing?
NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs.
What other advice do I have?
Veritas NetBackup is suitable for medium to large enterprises. Backup Exec, a lighter version of NetBackup, is better suited for small businesses which are Windows-based or Linux-based,
On a scale from one to ten, I would give Veritas NetBackup a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Infrastructure Team Lead at a tech services company with 5,001-10,000 employees
Good functionalities with virtual environments, fairly-priced, but the support needs improvement
Pros and Cons
- "The most valuable feature is flexibility."
- "In regards to protecting the physical servers with parameters, it's a long and difficult process."
What is our primary use case?
We are service providers. We provide services to our clients.
We use it to protect the workloads on the customer's site. We also use it to protect our site.
What is most valuable?
The most valuable feature is flexibility. The flexibility to deploy according to the customer's needs. It allows you to add one server and the flexibility to add more servers, in case you want to increase your workloads.
It has good documentation and support. It has good online communication with support.
It has the flexibility to get the experience required to manage and solve any issue related to the product.
The product itself has good functionalities with virtual environments, such as Hyper-V and VMware.
It can protect almost all databases, such as Cyber databases, and Oracle.
It also has the flexibility to install and configure backups for physical and virtual servers at once.
What needs improvement?
They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have.
They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface.
They need to improve the interface.
In regards to protecting the physical servers with parameters, it's a long and difficult process.
I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware.
There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup.
Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.
For how long have I used the solution?
I have been working with this solution for more than seven years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's very scalable. You can start with one server and you can scale your workload and cases.
You can add different functionality with the servers. You can scale it to different sites if you need to implement the different sites and then configure replications between sites.
You can also migrate from one server to another server. If your hardware is not sufficient or if you need to refresh your hardware.
It gives you the flexibility to migrate all of the data to new hardware and to change from a single server to a cluster. You can also change from one server to an appliance.
You have all of the flexibility and scalability.
How are customer service and technical support?
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other times they struggle with some issues and take time to get back to the client and log the ticket to see what the issue and they analyze the logs.
You have to have experience. They are dedicated to solving the issue but sometimes there are delays.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
What other advice do I have?
I have a lot of experience with it and I have a lot of experience with Veeam. I think that the only weakness with Veritas is the user interface. It's not friendly and it's not easy to understand.
For functionality in protecting the data, it has all of the requirements to protect any workload on the virtual machines.
It's the best solution in the market right now.
If you are considering Veritas, you should have a qualified team that is trained in using NetBackup. If the team does not have the required experience, they will find it difficult and they will think that it an issue with the product.
It is a good product as long as you have a good team to manage it at each stage.
I would rate Veritas NetBackup a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: August 2025
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