NetBackup is used for backup in an enterprise environment. If you have VMware, Windows or Linux, and complicated database machines, like Power or Eonix, then NetBackup is appropriate for this kind of environment.
Senior Solutions Sales Consultant at a computer software company with 201-500 employees
You can take a full backup with incremental speed and integrate it with block tracking
Pros and Cons
- "I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking."
- "NetBackup's reporting features are a little poor."
What is our primary use case?
What is most valuable?
I like NetBackup's accelerator feature. You can take a full backup with incremental speed and integrate it with block tracking.
What needs improvement?
NetBackup's reporting features are a little poor.
For how long have I used the solution?
We've used NetBackup for nearly six years.
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Veritas NetBackup
December 2025
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What do I think about the stability of the solution?
NetBackup is highly stable.
What do I think about the scalability of the solution?
I would give NetBackup a 10 out of 10 for scalability.
What other advice do I have?
I rate NetBackup nine out of 10. If you're implementing it, I wouldn't recommend installing the media server on a VMware environment. I would also suggest getting some limitations for a LAN-free backup.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Trainee em T.I. at a tech services company with 501-1,000 employees
Flexible and reliable with good backup capabilities
Pros and Cons
- "The product is stable and reliable."
- "We would like the Java console to be updated."
What is our primary use case?
I primarily use the solution to back up vital aspects of our workload.
What is most valuable?
The backup aspect of the solution is the most valuable aspect of the solution.
The product is quite flexible.
The product is stable and reliable.
What needs improvement?
We would like the Java console to be updated. They need to redo the console so that it is no longer on Java. It's outdated.
For how long have I used the solution?
I've been using the solution for three years. I've used it for a while.
What do I think about the stability of the solution?
I have found the solution to be stable for the most part. It's not buggy. I haven't dealt with glitches. it doesn't crash or freeze. It's reliable so far.
How are customer service and support?
I haven't really used technical support. I wouldn't be able to effectively comment on how their services are or if they are helpful if a client has an issue.
How was the initial setup?
I did not handle the initial setup. Therefore, I cannot speak to how easy or difficult the setup process is, or how long the deployment takes
What other advice do I have?
We're a Veritas partner.
I use two versions of the solution: 8.3.0.1 and 9.1. We use it both on-premises and on the cloud.
I would rate the solution at an eight out of ten. I've been pretty satisfied with it overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veritas NetBackup
December 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Alliance Manager at a tech services company with 1,001-5,000 employees
Good platform compatibility and fast backup
Pros and Cons
- "Best feature is its three-tier backup."
- "Main area that could be improved is the pricing, to make it more competitive"
What is our primary use case?
My primary use case of this solution is backup for the production server and then for the development. The platform is back up for Linux, Selaris, HP, Apex, IAAS, AIX, and then for the virtualization, VMware, backup to AWS, and the container route.
What is most valuable?
Veritas NetBackup's best feature is its three-tier backup, which makes the process a lot faster. I have also found their duplication feature to be valuable, as it allows duplication in the client side, a media server side, or in OST storage. The product also has a lot of compatibility with platforms.
What needs improvement?
I think the main area that could be improved is the pricing, to make it more competitive. In the next release, I would like to see the ability to back up Office 365 and Google Workspace.
For how long have I used the solution?
I have been using this solution for around ten years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
How was the initial setup?
The product is easy to set up in small environments, but it would be more complex in larger ones.
What other advice do I have?
I think Veritas NetBackup is the perfect product for a backup system. I would rate this product as nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Presales Engineer at a comms service provider with 1,001-5,000 employees
Plenty documentation online, scalable, and stable
Pros and Cons
- "The solution is stable."
- "The solution could improve by having a feature to backup iSeries workloads."
What is our primary use case?
Veritas NetBackup is used for backing up data.
What needs improvement?
The solution could improve by having a feature to backup iSeries workloads.
For how long have I used the solution?
I used Veritas NetBackup within 12 months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
You have two agents, one on the server-side and the other on the client side. For the server-side, the product is licensed using Front-End Terabytes. You must buy more Front-End Terabytes licenses for the server to scale, allowing a higher quantity of backup data. On the client side, it is easy to scale, you can add all clients as you wish. Using Windows Server or Linux Server, if you want to back up databases, such as Oracle SQL Server, or if you want to back up applications, such as SAP or Exchange, it can be done.
How are customer service and support?
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot of documents, there is a lot of information available. You have the documents, guides, manuals, that are detailed for all kinds of products, for all kinds of clients and agents. When you need to reach technical support, that means your issue is very hard and documentation has no solution.
How was the initial setup?
In my experience, the Veritas NetBackup installation is hard. However, when it is running in operation, it works with no issues or problems. There are some challenges here in Chile and the whole implementation process can take 60 to 75 days.
What other advice do I have?
At the company where I currently work, Veritas NetBackup is our corporate solution an
when my customers ask for a backup solution, my first option is Veritas NetBackup.
I recommend this solution to others.
I rate Veritas NetBackup a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Symantec Business Critical Engineer at a tech services company with 11-50 employees
Simple GUI but managing dependencies should be agentless
Pros and Cons
- "The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important."
- "Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
What is our primary use case?
We use NetBackup to take a snapshot of our endpoint server.
What is most valuable?
The main thing I like about NetBackup is CloudPoint. You can take a snapshot of the endpoint and back it up with CloudPoint. The data backups are the most important. I also like how Veritas has simplified the GUIs. There are a lot of security features in place already around the connection as well as many intelligent policies and a pure understanding of the cloud policies, so it's direct compared to many others.
What needs improvement?
Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless.
For how long have I used the solution?
I have been using NetBackup for two years.
What do I think about the stability of the solution?
NetBackup is stable.
What do I think about the scalability of the solution?
NetBackup is scalable.
How are customer service and support?
NetBackup support isn't great, but it's not the worst, either.
How was the initial setup?
Setting up NetBackup is easy, but the documentation is a bit complex. Veritas used to have consolidated documentation, so it was easy to navigate the documents. The implementation guidelines were contained in a single document, so you didn't need to switch between multiple documents. Configuration should be the clearest documentation.
What's my experience with pricing, setup cost, and licensing?
The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive.
What other advice do I have?
I rate NetBackup seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect, IT Consultant at a tech services company with 11-50 employees
The good integration in a heterogeneous environment and protection against malware
Pros and Cons
- "Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
- "Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers."
What is our primary use case?
We are a solution provider company and we have several support contracts with our customers. We try to select the best solution for each. In smaller environments, we prefer using Veeam Backup. For our larger enterprise customers, we use Veritas NetBackup. This solution is very stable and flexible for experts who wants a feature full backup solution.
Veritas NetBackup is implemented as a primary tool in the organization for making backup a huge landscape of Aix, Unix, Virtualization, and Windows machines. This includes Oracle, DB2, and SQL Database, and etc.
We mainly looked at a trusted long-timer in the market to be able to invest to ensure the solution is proven to be trusted.
How has it helped my organization?
In my view, it's been a reliable backup solution for all of our enterprise customers. Our maintenance cost has been reduced and we were able to have more time to service more customers.
As one of the best data backup and recovery solution worldwide, NetBackup gives enterprise IT a flexible and powerful way to ensure the integrity and availability of their data from the edge to the core to the cloud.
The main feature Includes:
Flexible Deployment: Support for any workload, any cloud, any architecture at any scale.
Operational Simplicity: Orchestrate and automate discovery, protection, and recovery.
Enterprise-Grade Resiliency: Ensure recovery of business-critical data with near-zero RPO and RTO.
What is most valuable?
Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.
Main features of Veritas NetBackup are:
Log management and truncation.
Third-party integrations.
Hypervisor aware.
Physical and virtual protection.
Cloud system security.
API integration.
Database consistency preservation.
Integrated appliance.
What needs improvement?
Like the other enterprise solutions, Veritas NetBackup isn't easy to implement. It's a little bit hard compared to other solutions like Data Protector for HPE. You have to struggle to learn a lot of features that Veritas NetBackup offers to customers. I don't think it's impossible to simplify this solution. Some solutions like backup solutions are mandatory solutions and they are inherently complicated because you have to integrate them with other services. We have a lot of services and each service has its own conditions. After several years, every engineer can learn most features of this solution and in some companies, they could use support from the source company. As such, I think it's not challenging for all customers.
For how long have I used the solution?
I have been using this Backup solution for more than 15 years.
What's my experience with pricing, setup cost, and licensing?
In Veritas, I'm hoping for a better price. Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution.
Which other solutions did I evaluate?
When evaluating and choosing a solution, it depends on the situation. We choose the best solution for our customers, so it's hard to say if I would recommend Veritas over Veeam. In many ways, Veritas is a unique product. It has advantages when you want to transfer your data over SAN. SAN backup solutions are very important in some environments. Where window time is very limited for them and a huge amount of data needs to be transferred in less than five or six hours a day, we have to use a SAN backup feature. In this area, Veeam is not good compared to Veritas NetBackup. When you want to use this feature, you have to share the mainline of your storage with Veeam Backup, and many customers refuse to adopt this method of SAN backup. Many customers don't want to compromise their source of data, so they prefer Veritas' SAN backup in this area. I think it's one of the best, like IBM TSM.
What other advice do I have?
I would rate Veritas NetBackup nine out of 10. I can't find any problems. I think it is the best. I think it's perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
System Engineer at a transportation company with 1,001-5,000 employees
Very stable and easy to scale
Pros and Cons
- "I like the virtual server backup."
- "Maybe they could add more cloud solutions."
What is our primary use case?
I use it to back up servers, databases, files, and photos.
What is most valuable?
I like the virtual server backup.
What needs improvement?
Maybe they could add more cloud solutions.
For how long have I used the solution?
I've been using NetBackup for more than 10 years.
What do I think about the stability of the solution?
It's very stable and very good.
What do I think about the scalability of the solution?
It's easy to scale.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
It's somewhat complex. It wasn't very easy but it's fixable. It takes about one or two hours to deploy.
What other advice do I have?
I would give it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Systems Architect at a paper AND forest products with 1,001-5,000 employees
Impressive scalability, stable, and has good support
Pros and Cons
- "The documentation is good."
- "The implementation process could be simplified to make it quicker."
What is our primary use case?
I am an integrator and I provide solutions for our customers.
This solution is used for the backup and recovery of our customer's data.
What is most valuable?
We like the use of the tasks.
The documentation is good.
What needs improvement?
The implementation process could be simplified to make it quicker.
For how long have I used the solution?
I was certified with NetBackup in 2008. There was a bit of a break in using backup solutions but I recently started using it again for our customer who is using it. I have approximately two years of experience.
We are working with NetBackup 9.1.
What do I think about the stability of the solution?
Veritas NetBackup is stable. We have not experienced any bugs or glitches with this solution.
At this moment, we are satisfied with it.
What do I think about the scalability of the solution?
The scalability is impressive. Our clients are mostly enterprise businesses.
At this time, we have no plans to increase our usage or move to another solution. We recently implemented this product and we are satisfied with the tasks it performs.
How are customer service and technical support?
If we have any issues, we contact technical support in Russia. They provide us with a resolution.
We are very satisfied with the technical support.
How was the initial setup?
The initial setup is not complex. We implement from the Veritas site and we use the knowledge base.
It can take several months to implement this solution. We had to prepare the architecture, the guides, and documentation for several data centers. It was not a fast implementation.
What's my experience with pricing, setup cost, and licensing?
Our license is capacity-based.
What other advice do I have?
I would rate Veritas NetBackup a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros
sharing their opinions.
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