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reviewer1289646 - PeerSpot reviewer
Senior DBA Sql Server, Oracle at a aerospace/defense firm with 10,001+ employees
Real User
Trouble-free backup and restore, but the pricing and performance should be improved
Pros and Cons
  • "The most valuable feature is the trouble-free operation, as we have not had many problems with it."
  • "The speed of restoring data could be improved."

What is our primary use case?

This is our default backup solution for our data and storage.

What is most valuable?

The most valuable feature is the trouble-free operation, as we have not had many problems with it.

What needs improvement?

We are not able to back up our attached drives, which is something that should be improved.

The speed of restoring data could be improved.

The pricing is an area that can be improved. 

How are customer service and support?

I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or "very good" because I haven't been dissatisfied, yet I haven't seen anything impressive either.

The area for improvement that I can see with support is that they have to have better internal coordination. Multiple people or teams work on the same problem and the coordination on their end could be better.

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August 2025
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How was the initial setup?

The team who was working on the initial setup was well aware of what they needed to do, so it was straightforward.

We have two people who do the maintenance.

What about the implementation team?

We had third-party assistance with the deployment and we are satisfied with the experience.

What's my experience with pricing, setup cost, and licensing?

I find the cost of this solution to be high. The licensing is done based on the size of the source. If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less. This is something that they can improve on.

Which other solutions did I evaluate?

We have been exploring other options that are available in the market. Products like Veeam have similar features, so we will continue our evaluation and consider cost as one of the main factors.

What other advice do I have?

My advice to anybody who is considering Veritas NetBackup is that it's not a bad product and it's good to be prepared. I suggest reviewing the price in advance.

I find it to be not a bad product, but it would be much better with improvements to pricing and performance.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1370448 - PeerSpot reviewer
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy with 10,001+ employees
Real User
Top 5
Great security with excellent compression and deduplication
Pros and Cons
  • "The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
  • "It would be extremely helpful if the solution offered near-zero recovery time for SQL."

What is our primary use case?

The primary use cases for our clients are for data protection and for backups.

What is most valuable?

The most valuable aspect of the solution for our clients, obviously, is security. It backs up Microsoft SQL Server very well. 

The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate.

What needs improvement?

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product.

I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works.

It would be extremely helpful if the solution offered near-zero recovery time for SQL.

For how long have I used the solution?

I've been using the solution for 20 years. It's been about two decades.

What do I think about the stability of the solution?

The solution is very stable. Our clients find it reliable. There aren't bugs or glitches that affect how it works. It doesn't crash or cause downtime.

What do I think about the scalability of the solution?

The solution can scale. That's not a problem. I usually consult with organizations that are medium to large in size, and I know that if they need to expand or scale up, they can do so with this product.

How are customer service and technical support?

I have not had any experience with technical support. That service is for my clients to work with. I simply help evaluate the product on their behalf. My understanding, however, is that they've got a support and managed service that they offer with service level agreements.

How was the initial setup?

Unfortunately, I don't implement the solution. I just evaluate different products, including this one, for my clients. Since I'm not involved in the process, I wouldn't be able to evaluate how difficult or straightforward it is to accomplish.

What's my experience with pricing, setup cost, and licensing?

I am aware of the list pricing. It can be quite high if your company has a lot of storage.

It's licensed on a per terabyte basis. Depending on how many terabytes you have, that will ultimately determine the cost. There aren't any additional costs beyond the per terabyte pricing.

What other advice do I have?

We're Veritas partners, however, we are independent and completely neutral towards our partners. I'm a consultant. I don't use the product. I evaluate the product for clients. The clients are the ones who use the product.

I'd advise other organizations to look at both their on-prem and cloud together. It's good to manage everything from one place.

I'd rate the solution eight out for ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Buyer's Guide
Veritas NetBackup
August 2025
Learn what your peers think about Veritas NetBackup. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
reviewer1270344 - PeerSpot reviewer
IT Consultant at a tech services company with 5,001-10,000 employees
Real User
Has good VMware VADP backups but it's very difficult to make it work with multiple business units
Pros and Cons
  • "The most valuable features are the VMware VADP backups and the support for data domains."
  • "In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted."

What is our primary use case?

We use it for general backup on our servers. 

What is most valuable?

The most valuable features are: 

  • The VMware VADP backups
  • The support for data domains

What needs improvement?

In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

For how long have I used the solution?

I have been using Veritas Backup for eight years. 

What do I think about the stability of the solution?

One of the best features is the performance is very good.

How are customer service and technical support?

Their technical support is average. Not perfect and not bad. 

How was the initial setup?

The initial setup was complex. The networking was very complex; there are a lot of firewall ports.

It takes a few days to deploy and we do it with somebody in-house. 

Both our side and the vendor's side are required for maintenance. 

What other advice do I have?

I think it's probably a solution that has passed its prime. There are probably better ones out there.

I would rate it a seven out of ten.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Wesam Qashou - PeerSpot reviewer
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Real User
Top 5
Good dashboard, reporting, and performance
Pros and Cons
  • "The reporting is very good, with all of the details highlighted and very clear."
  • "This solution would benefit from a more friendly, web-based interface."

What is our primary use case?

We use this solution to back up old books and scriptures. We are working with an old archive that has more than sixty or seventy terabytes, and we put it on tapes.

We are using a tape library as the media, and our deployment is within our private cloud.

How has it helped my organization?

This has helped us manage our company backups. The reporting is very good, with all of the details highlighted and very clear. It has a very good dashboard.

What is most valuable?

The most valuable features of this solution are performance and support.

What needs improvement?

This solution would benefit from a more friendly, web-based interface.

I would like to see better integration with more systems and appliances. Better integrity would also be an improvement. 

We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.

For how long have I used the solution?

We have been using this solution for approximately ten years.

What do I think about the stability of the solution?

This is one of the most stable backup solutions.

What do I think about the scalability of the solution?

The scalability of this solution is very good.

We have more than five thousand employees that are using the PC and connected to the network. However, this solution is limited to one department with more than one hundred employees.

How are customer service and technical support?

We are satisfied with the technical support for this solution.

Which solution did I use previously and why did I switch?

Prior to this solution, we had CA Backup. 

We are currently using two backup solutions. In addition to Veritas NetBackup, we are using Quest, which in turn uses NetVault. Our plan is to unify our solutions.

How was the initial setup?

The initial setup of this solution was straightforward, with no complexity.

What's my experience with pricing, setup cost, and licensing?

We are very satisfied with the price of this solution.

What other advice do I have?

This is a solution that I recommend.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Technical Specialist, Data Center and Cloud at HighVail Systems Inc.
Real User
Gives us confidence in the recoverability of our data in the event of disaster
Pros and Cons
  • "Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)"
  • "This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox."

What is our primary use case?

We are protecting our company's critical data using NetBackup Virtual Appliance at multiple sites. For DR purposes, we use the NetBackup AIR feature to replicate deduped images between sites.

How has it helped my organization?

With our critical data protected by Veritas NetBackup, we feel confident knowing that we can reliably recover the data in case of incidental data loss or disaster.

What is most valuable?

Veritas NetBackup Automatic Image Replication and CloudCatalyst features allow me to replicate deduped backup images from one site to a remote site, as well as duplicating deduped images to the Cloud (i.e. AWS S3, etc.)

What needs improvement?

This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox.

For how long have I used the solution?

More than fifteen years.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Veritas Partner.
PeerSpot user
Senior Presales Consultant at OFFTEC International
Consultant
Cost-effective and has proactive support
Pros and Cons
  • "We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective."
  • "Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more."

What is our primary use case?

We are a partner and a user of Veritas NetBackup. As a company, we are using Veritas for our internal data backup and recovery.

What needs improvement?

Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more.

How are customer service and technical support?

Technical support from the vendor's perspective has been very proactive. They are very active in responding to customer support requests. Their response times have been good and the people are great to deal with when it comes to troubleshooting and solving problems. Veritas knows what they are doing and they have excellent experience in their own product line.

Which solution did I use previously and why did I switch?

We were previously using Veritas.

What about the implementation team?

We implemented through a vendor. The vendor was very proactive. The response was great. They were knowledgable and experienced; the team got the job done.

What's my experience with pricing, setup cost, and licensing?

Veritas Netbackup offers affordable licensing.

Which other solutions did I evaluate?

We were evaluating other products and getting confused between Commvault and Veritas NetBackup. The one reason that we started with Veritas NetBackup is the pricing of the license. There's no other reason from a technical perspective or even operation or capability of the two software. The main reason we chose Veritas NetBackup was that in our use case it is more cost-effective.

What other advice do I have?

My advice is that it is a perfect product. I would rate it an 8 out of 10 overall. I wouldn't give it a ten because it doesn't have the necessary full backup capabilities and because it is missing functionalities like the archiving feature which is not there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
Real User
Easy to install, configure, and use
Pros and Cons
  • "This is the best solution that I know of."
  • "Endpoint backup capability is needed."

What is our primary use case?

Our primary use case is to backup the databases for our enterprise clients.

How has it helped my organization?

It is a very good backup solution that we provide to the majority of our clients as a service.

What is most valuable?

It is very easy to perform a backup, and then verify whether it has been properly completed or not.

What needs improvement?

Add endpoint backup capability for a particular appliance. Currently it is server level only.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We use this product daily, and my impression of the stability is very good.

What do I think about the scalability of the solution?

It is scalable. Our clients include fifty to sixty IT managers that are responsible for backing up their company's data. We plan to increase this number as we add new clients.

How are customer service and technical support?

I have not contacted the product's technical support. We have our own lab set up for testing the product.

Which solution did I use previously and why did I switch?

I use a second solution, Commvault, in cases where there is no domain. I did not, and still do not use another solution for our primary use case.

How was the initial setup?

The setup, installation, and configuration is not complex. Once the product is configured, it is very easy to use.

What about the implementation team?

For this solution, we handle the system integration for our clients. It takes approximately ten to fifteen days to deploy the backup solution.

What's my experience with pricing, setup cost, and licensing?

I think that the pricing and licensing for this solution is good. It is affordable.

What other advice do I have?

I have not had any issues or problems when using this solution. It has been working perfectly for our primary use case.

I would rate this solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Works at General Atomics
Real User
One of the valuable features is support of a large number of operating systems and applications

What is our primary use case?

I used the product to back up all of the major servers at my location, including operating systems: UNIX, Linux, and Windows. 

There are a little more than 100 individual systems with around 1.2 PB of which at least 250 TB is continuously backed up with this product.

How has it helped my organization?

It has performed as advertised and I have used it for more than 18 years without any major loss of data or problems.

What is most valuable?

The support of a large number of different operating systems and applications.

What needs improvement?

Better ways of backing up larger filesystems with many, millions of small files.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2025
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Buyer's Guide
Download our free Veritas NetBackup Report and get advice and tips from experienced pros sharing their opinions.