Veritas NetBackup Reviews

Our customers use Veritas NetBackup for backup and disaster recovery. The solution is used to back up operating systems, databases such as Oracle, SAP, and SAP HANA, and open-source databases such as Postgres and MongoDB.

Veritas NetBackup has been in the Turkish market for years. So, customers consider it to be a trusted and robust solution. It provides an entire solution and not just virtualization. Veritas NetBackup embraces many new open-source technologies, such as MongoDB and Postgres. Containerization is very crucial in our domain, and Veritas NetBackup works with many container technologies.

Veritas NetBackup is very user-friendly and has some good quick recovery features. The solution also provides some features via the cloud that may provide some good opportunities for our customers.

The most important thing for backup solutions is not just to back up the data but also to recover it quickly and correctly. Veritas NetBackup's recovery is very fast and quick for our customers.

Veritas NetBackup should be quicker than its competitors to pick up modern disruptive technologies. The solution's technical support process should be improved. The technical engineers' capability and experience should be improved.

They should add network acceleration by effectively using the network pathway.

They should support other backup technologies like Veeam. Our customers use more than one backup solution. In Turkey, people use both Veeam and NetBackup. Customers are trying to find just one backup storage solution that supports both Veeam and NetBackup software.

Since the Veritas NetBackup appliance doesn't support Veeam, customers have to find another solution that supports both NetBackup and Veeam software.

I have been working with Veritas NetBackup since 1998.

Veritas NetBackup is a generally stable solution.

Since Veritas NetBackup appliances have some options for very, very big environments, there are no complaints about its scalability. Compared to solutions like Veeam, Veritas NetBackup is more robust and scalable. It's possible to increase the solution's capacity and functionalities based on the demands of our customers.

Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process. Sometimes, its support process takes a long time. Although we are talking to Veritas to improve their support process, it's still stable.

Positive

The initial setup of Veritas NetBackup is not difficult. Veritas NetBackup's initial setup is easy because it is a mature solution.

Our team is very mature, and Veritas has local offices in Turkey with very competent engineers. So, if we have any problem during implementation, we submit it to Veritas support, and they help us by answering our questions. They are always with us if we need anything during the discussion or assessment stage. Their documentation is also very good and open. Our field experience, good documentation, and Veritas local support make the implementation easy.

The solution's deployment depends on how many clients will be backed up, not how big the environment is. For instance, our team will take one to two days for just one NetBackup appliance. However, setting up the requirements for the environment, like network, cables, and cooling, is important. The implementation can be done after this setup.

At least two people to three engineers are involved in the deployment process. We do a periodic check once every three months, which is crucial for all technology and not just Veritas NetBackup. The surveillance team at the customer's side always monitors the solution. Backup solutions should be monitored regularly. We currently provide level one and level two support. For level three support, we submit it to AWS.

Veritas NetBackup's pricing is somewhere between affordable and expensive. On a scale of one to ten, where one is cheap and ten is expensive, I rate Veritas NetBackup's pricing a seven out of ten. Veritas NetBackup's price could be a problem for small businesses.

Veritas NetBackup's strong point is that it embraces many technologies like SAP HANA, Oracle, and MSSQL. There are some add-ons for cloud pickups for Veritas in hyper-scale cloud environments like Google, Azure, and AWS. Effectiveness, best backup time, and best recovery time are predominant features of Veritas NetBackup.

Overall, I rate Veritas NetBackup a nine out of ten.

We are taking the whole NetBackup, including VMs, SQL databases, files, and storage backup.

We have purchased the appliance, so the backup speed is extremely high. NetBackup is simple to operate when configured correctly, ensuring smooth operation without constant monitoring. We replicate backups from the primary site to the disaster recovery site for restoration when needed.

The backup speed is extremely high and the simplicity of NetBackup is commendable. If configured correctly, it runs without problems. It is also notable for ensuring data availability and smooth replication to a disaster recovery site.

The web interface is not modern. However, we have been informed that in the new version, they will redesign the web version from the beginning.

We started with NetBackup Exec in 2005 or 2006, so it has been almost 20 years.

The stability of the solution is rated ten out of ten.

Scalability is rated nine out of ten.

When I open a case, someone from support connects to my system in less than two hours, and within the day, we solve everything if something appears.

I'd rate the solution nine out of ten.

Positive

You need help from someone who knows NetBackup very well. It is not a simple process with next, next, finish.

Implementation assistance was provided by an integrator.

Pricing depends. If you negotiate well with a company, you will have stable prices for many years. We have not noticed any unexpected price increases.

I haven't looked at anything else. We are very happy, and we are not looking for something else.

We have multi-environment support for SAP, Linux, VMware, and physical computers. I would recommend this to other users.

We use the product to backup and restore servers and applications.

The tool's most valuable feature is backups. 

The product needs to improve its GUI. It needs to make use of a web interface. 

I have been working with the product for nine years. 

We rarely have issues with the product. The last major issue happened when our infrastructure went down. I rate its stability an eight out of ten. 

The product is scalable. It is a straightforward process, and you don't need any training. I rate it an eight out of ten. 

I have worked with SolarWinds before. It focuses on server uptime. 

The tool's deployment is straightforward and gets completed in months. 

A vendor helped us with the deployment. 

After uploading servers and applications to the Veritas NetBackup application, we schedule backups to run when our applications are least active, ensuring that resources are available for the backup process. Additionally, we perform quarterly restores to validate the integrity of our backups, ensuring that all data backed up in each month of the quarter can be successfully restored.

We have backups in three different environments. We have a retention policy for our backups, typically set to three months. We also have a policy to archive the backups to our library. Even after the three-month retention on the media server, we keep a copy in our ADAP environment, which retains data for longer.

Recently, we encountered an issue where most of our DR environment went offline, resulting in the loss of several servers. Fortunately, we had the catalog from Veritas NetBackup, which allowed us to restore our environment quickly. Instead of reinstalling everything from scratch, we could pick up where we left off by restoring the backups in different environments.

New users can search for the product online, read what they want to do, and do it on their own. I rate it a nine out of ten. 

Almost all customers use the product for backing up file systems, VMs, and Oracle or SQL databases. Our customers use the solution for data protection and managing the backups.

The solution offers the hardware and the software at the same time. It is the main advantage.

I do not like the way we currently schedule backups. The solution must provide a different way to schedule backups.

I have been working with the product since 2010.

The tool is stable. I rate the stability an eight out of ten.

I rate the tool’s scalability an eight out of ten.

I have also worked with Metallic. I was a solution architect for the customer who migrated from Veritas NetBackup to Metallic. I also have experience with TSM and Data Protector. We manage the backups and data. The solution providers manage the backup infrastructure. All the solutions are great.

If we do the deployment once, the second time will be easier. The number of people required for deployment depends on the environment and its size. One person is enough to deploy the solution if there is no hardware to deploy. Our customers use the solution in multiple locations. Our latest customer has two main data centers and branch offices worldwide. The tool requires maintenance. If there are some bugs or errors that the administrator cannot resolve, we contact support.

I have experience as a backup administrator and solution architect. I do not know whether the solution has a SaaS version. Currently, the trend is to move to a SaaS-based backup solution. I would recommend the product to others. It is used by several customers. It is a good solution. Overall, I rate the product an eight out of ten.

We are using Veritas NetBackup to take backups at every level, from VMware level and SQL to the bare metal level.

I like NetBackup's anomaly detection and Linux storage features. 

NetBackup's Windows-level reporting could be improved. 

I have used NetBackup for more than two years.

I rate NetBackup 10 out of 10 for stability. 

NetBackup is scalable

I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days.

Positive

NetBackup is too complex to set up. 

NetBackup isn't cheap. 

I rate Veritas NetBackup 10 out of 10. It's a flexible platform that isn't technically complex. 

We use it for the backup solution. It is a backup solution. We have a file server and our data file server, everything. We use it for VM server backup, too.

Normally, Veritas NetBackup is a shared service. We are a part of one of the companies in our group. So, it is a shared service. We are now looking for that. We are creating our own data center.

It is a test solution. So, we are using that with the encrypted format.

The solution offers encryption for the backup, so we prefer that. 

We faced so many backup configuration issues. And from the Veritas side, they couldn't fix that issue. So we started from scratch, purchased everything, and then we configured everything. Therefore, the support could be better. 

We purchased the latest storage and the temporary library, and now we are configuring everything ourselves. 

In future releases, we are looking for an AI feature. Integrating AI would be beneficial because we are purchasing a separate solution for AI.

I have been using this solution for more than five years. 

It is a stable solution. All the fixes and updates have been applied, so it's running smoothly.

Scalability is okay.

Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue. So, we had to seek support elsewhere. Then we decided to go for the same product again, which we purchased, and we are now configuring everything from scratch. This issue is related to the SQL side or server side, and some issues were not handled properly. So, the support is currently not satisfactory.

The backup kept failing, and the issue was not resolved. We sought support from the data side, but the issue persisted.

Neutral

My previous company was using the HPE. Now, we are using Veritas here.

Moreover, Veritas meets our requirements cost-wise and technology-wise, so we prefer that.

We used an integrator's help. They are also from our group, not from outside. They are from our group only, from our company.  They are coming, but they are doing the configuration part. So, there are two people involved in the deployment.

However, the deployment is still going on. We are supporting the integrator.  And it's almost 90% completed. So, the backups are running, and we need to install the agent on some remaining servers and integrate them.

The implementation strategy is good now. We need zero percent tolerance for the backup solutions. That's why we are doing it this way.

We handle maintenance from our side.

We compare Veritas with Zerto and HPE. It is a bit cheaper. So, we purchased Veritas for storage and the temporary library, and now we are configuring everything from scratch. 

Veritas is a cost-effective solution, and it meets our requirements. So it's not bad.

Despite some disadvantages in terms of support, I would rate the solution a ten out of ten.

I mostly use it for disaster recovery and secondly for compliance reasons.

The reliability is valuable, especially for the appliance solution. Additionally, the resilience features help guard against threats such as ransomware.

The ease of use needs improvement. Specifically, the interface poses a challenge for newcomers, and the support used to be good, but it has declined in quality.

I have been using it since 2012, which makes it 12 or 13 years.

The upgrade process used to have issues, mainly a couple of years back. Because of that bad experience, I rate them a nine out of ten. They have made efforts to fix those issues, and during my last upgrade, we did not have any problems.

Their support quality has declined. I would rate it a six out of ten now, whereas it used to be a nine out of ten about two or three years ago.

Neutral

I would rate the initial setup a ten, but I have sufficient knowledge of the solution. Typically, I can have it up and running in a day. For the backups to reach a stable state, it usually takes two weeks since NetBackup runs at night, and I have to address any issues the next day.

I would  recommend it to other users due to my thirteen years of experience. It delivers every time when properly configured. It performs well during crises.

The documentation available, especially on YouTube, is sparse compared to other vendors. 

I give the solution an eight out of ten.

If we have difficulties, we can use this to ensure our data is backed up.

The desktop product is very fast. The troubleshooting is very good. It gives helpful logs and status codes so that we can troubleshoot more easily, especially compared to other products. 

The cost is expensive. 

The web detection and security features could be better. I'd like to see better malware detection. 

I've been working with the solution since 2018.

I'd rate the stability ten out of ten.

The solution is used in the data center only; it's not in multiple locations. 

I'd rate the scalability ten out of ten.

I've also worked with Commvault. The configuration and setup are very comfortable. 

If you use Veritas with Linux, the deployment is a bit more complex. Typically, we need a week to deploy the solution so that we have time to set up policies and so on. The setup can take anywhere from three days to a week.

We have two or three people that can be involved with the setup. However, typically, only one person is needed. 

If the policies are applied well and the backup is done automatically, there are fewer problems and maintenance. 

The solution is a bit more expensive than other products. The licensing could always be more flexible.

I'm very satisfied with the solution. I'm a reseller.

I'd rate the solution ten out of ten. It's the best solution for backups. Its compatibility is great, and it can handle any workload. It's very tough; it works well to back up data centers.