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Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Top 5
Simplistic user interface, good compatibility, and detailed documentation

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial

What is our primary use case?

We use Veritas NetBackup to backup any system or database.

What is most valuable?

The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems.

For how long have I used the solution?

I have been using Veritas NetBackup for more than 10 years.

What do I think about the stability of the solution?

The solution is not that stable because it has to be monitored and administered every day. The stability could be improved.

What do I think about the scalability of the solution?

We have approximately 10 customers using this solution.

How are customer service and technical support?

We were satisfied with the technical support.

How was the initial setup?

The installation requires some knowledge, but the procedure is easy and there is a lot of clear detailed documentation you can follow available.

The installation time can vary depending on the size of the environment. On average it can take between five to seven days.

What about the implementation team?

We did the implementation of the solution and we used one engineer.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is priced based upon the data used.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Head of IS at a financial services firm with 10,001+ employees
Real User
Top 20
An enterprise-level backup and recovery solution with useful cross-platform features

What is our primary use case?

We use Veritas NetBackup for backup and archive protocols.

What is most valuable?

I like the cross-platform features. 

What needs improvement?

I think reporting can always be improved. Their pricing can also be improved.

For how long have I used the solution?

I have been using Veritas NetBackup for about 20 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

What do I think about the scalability of the solution?

Veritas NetBackup is a scalable solution.

How are customer service and technical support?

Veritas NetBackup technical support is good and responsive.

How was the initial setup?

We run into issues now and again, but essentially the initial setup is pretty straightforward. …

What is our primary use case?

We use Veritas NetBackup for backup and archive protocols.

What is most valuable?

I like the cross-platform features. 

What needs improvement?

I think reporting can always be improved. Their pricing can also be improved.

For how long have I used the solution?

I have been using Veritas NetBackup for about 20 years.

What do I think about the stability of the solution?

Veritas NetBackup is a stable solution.

What do I think about the scalability of the solution?

Veritas NetBackup is a scalable solution.

How are customer service and technical support?

Veritas NetBackup technical support is good and responsive.

How was the initial setup?

We run into issues now and again, but essentially the initial setup is pretty straightforward.

What about the implementation team?

I think we used a reseller to implement Veritas NetBackup.

What's my experience with pricing, setup cost, and licensing?

We pay on an annual basis. There are some additional costs to the standard licensing fees, but they're all optional. The pricing, of course, can always be better.

What other advice do I have?

For anyone thinking of using Veritas NetBackup, I'll tell them that they'll need a certain level of expertise to run the product successfully.

On a scale from one to ten, I would give Veritas NetBackup an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Software Engineer at a transportation company with 1,001-5,000 employees
Real User
Top 5
Beneficial Media Server Deduplication, useful deployment policies, and reliable
Pros and Cons
  • "I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
  • "The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."

What is our primary use case?

We are using Veritas NetBackup for protecting our company data.

What is most valuable?

I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features.

What needs improvement?

The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers.

For how long have I used the solution?

I have been using Veritas NetBackup for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable, it is a highly trusted solution.

What do I think about the scalability of the solution?

I have used the solution is medium and large enterprise companies. It is scalable.

How are customer service and support?

I have been satisfied with the support.

Which solution did I use previously and why did I switch?

I have previously used other solutions.

How was the initial setup?

The implementation is simple.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup's pricing is a bit steep when compared to other tools. It is very costly, but service-wise and overall, the Veritas NetBackup is a good product.

What other advice do I have?

I rate Veritas NetBackup an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Engineer at a financial services firm with 201-500 employees
Real User
Top 20
A stable solution for full and incremental backup of databases, but there are compatibility issues and the setup is complex
Pros and Cons
  • "The solution is stable."
  • "We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."

    What is our primary use case?

    We use the solution for the full and incremental backup of databases such as Sybase.

    What needs improvement?

    We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5. 

    Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook. 

    We primarily use Unix servers, not those of Windows. 

    For how long have I used the solution?

    I have been using Veritas NetBackup for ten years, since 2010. 

    What do I think about the stability of the solution?

    The solution is stable.

    Which solution did I use previously and why did I switch?

    In the past we worked with Veeam and Avamar, at which point we made a determination of which solution would best serve our projects. 

    How was the initial setup?

    The initial setup was complex.

    What's my experience with pricing, setup cost, and licensing?

    The price is okay.

    What other advice do I have?

    I rate Veritas NetBackup as a seven out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    IT Consultant at a tech services company with 5,001-10,000 employees
    Real User
    Has good VMware VADP backups but it's very difficult to make it work with multiple business units

    What is our primary use case?

    We use it for general backup on our servers. 

    What is most valuable?

    The most valuable features are:  The VMware VADP backups The support for data domains

    What needs improvement?

    In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

    For how long have I used the solution?

    I have been using Veritas Backup for eight years. 

    What do I think about the stability of the solution?

    One of the best features is the performance is very good.

    How are customer service and technical support?

    Their technical support is average. Not perfect and not bad. 

    How was the initial setup?

    The initial setup was complex. The networking was very complex; there are a lot of firewall…

    What is our primary use case?

    We use it for general backup on our servers. 

    What is most valuable?

    The most valuable features are: 

    • The VMware VADP backups
    • The support for data domains

    What needs improvement?

    In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

    For how long have I used the solution?

    I have been using Veritas Backup for eight years. 

    What do I think about the stability of the solution?

    One of the best features is the performance is very good.

    How are customer service and technical support?

    Their technical support is average. Not perfect and not bad. 

    How was the initial setup?

    The initial setup was complex. The networking was very complex; there are a lot of firewall ports.

    It takes a few days to deploy and we do it with somebody in-house. 

    Both our side and the vendor's side are required for maintenance. 

    What other advice do I have?

    I think it's probably a solution that has passed its prime. There are probably better ones out there.

    I would rate it a seven out of ten.  

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Senior Technical Systems Analyst II at a educational organization with 1,001-5,000 employees
    Real User
    Stable on-premises solution but worth checking alternative cloud options.

    What is our primary use case?

    We use it for all of our data protect needs at the moment. That's why we're exploring new options, as well as going into the cloud.

    What needs improvement?

    The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores.

    For how long have I used the solution?

    I have been using Veritas NetBackup since last March.

    What do I think about the stability of the solution?

    It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months.

    Which other solutions did I evaluate?

    The only comparison I can make is to Commvault, and I think…

    What is our primary use case?

    We use it for all of our data protect needs at the moment. That's why we're exploring new options, as well as going into the cloud.

    What needs improvement?

    The most common problem is the backup failures over the weekend.

    We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores.

    For how long have I used the solution?

    I have been using Veritas NetBackup since last March.

    What do I think about the stability of the solution?

    It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months.

    Which other solutions did I evaluate?

    The only comparison I can make is to Commvault, and I think Commvault is a much better product, so I probably would rate it a six or a seven.

    What other advice do I have?

    My advice to anyone considering this program is to take a really good look at cloud options.

    On a scale of one to ten, I would give Veritas NetBackup a six.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    System Engineer at a energy/utilities company with 10,001+ employees
    Real User
    Top 20
    A good backup solution that covers most of the applications

    What is our primary use case?

    We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

    What is most valuable?

    It is a good solution. It covers most of the applications.

    What needs improvement?

    Its integration with Nutanix and technical support can be improved.

    For how long have I used the solution?

    I have been working with this solution for 15 years. 

    How are customer service and technical support?

    It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

    How was the initial setup?

    Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't…

    What is our primary use case?

    We use it for the high workload environment. All critical backups are covered by Veritas NetBackup. 

    What is most valuable?

    It is a good solution. It covers most of the applications.

    What needs improvement?

    Its integration with Nutanix and technical support can be improved.

    For how long have I used the solution?

    I have been working with this solution for 15 years. 

    How are customer service and technical support?

    It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to resources.

    How was the initial setup?

    Based on my experience of using enterprise-grade backup solutions for a long time, easy management and deployment generally don't happen for enterprises. You generally can't scale an enterprise-grade solution. You usually combine different solutions. 

    When we create a full solution, there is some complexity in installation management. In the end, we are able to get features, such as easy management and combined centralized management, with Veritas.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is good, under our budget, and flexible.

    What other advice do I have?

    I would rate Veritas NetBackup an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Olivier Mougin
    Architecte Backup at a comms service provider with 10,001+ employees
    Real User
    Top 5
    Stable, scalable solution with good customer support

    What needs improvement?

    The security of the solution can be improved to include a secure backup feature with full encryption capabilities.

    For how long have I used the solution?

    I have been using the solution for about one or two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good.

    Which solution did I use previously and why did I switch?

    I previously used Dell EMC Avamar and NetWorker.

    How was the initial setup?

    The initial setup and deployment can be done…

    What needs improvement?

    The security of the solution can be improved to include a secure backup feature with full encryption capabilities.

    For how long have I used the solution?

    I have been using the solution for about one or two years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    It is important, when we chose a solution, that the customer service/technical support team could help us when we needed it, but the support was good.

    Which solution did I use previously and why did I switch?

    I previously used Dell EMC Avamar and NetWorker.

    How was the initial setup?

    The initial setup and deployment can be done in one day and one night.

    What about the implementation team?

    The implementation of the solution was done in-house. The implementation involved having someone from the network team, and someone for the storage and backup.

    What other advice do I have?

    I do not really like NetBackup as it is coming from a mix of other software packages.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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