- Ease of use
- Reporting
- Great integration with vCenter
- Dedupe abilities
- No tape
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1,001-5,000 employees
We like the integration with vCenter and the reporting it provides.
What is most valuable?
How has it helped my organization?
It helps us to restore and backup our data, along with ease of use.
What needs improvement?
Archive to tape could be better, but the new version might do this, and generally it’s a great product. The landing disk cliff shares could be improved. I don’t believe that it supports it at this time. If you use the edit job function you can’t sort by VM product.
For how long have I used the solution?
We have been using the solution for about two years.
Buyer's Guide
Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
It seems to be quite stable, no issues there.
What do I think about the scalability of the solution?
No issues with scalability, and it seems to scale reasonably well.
How are customer service and support?
Customer Service:
We haven't had to use it yet.
Technical Support:We haven't had to use it yet.
Which solution did I use previously and why did I switch?
We used various backup solutions including NetBackup.
How was the initial setup?
It was easy.
What about the implementation team?
We did it in-house.
What was our ROI?
I don't know, but we do like it.
What's my experience with pricing, setup cost, and licensing?
Software can always be cheaper, but it's not prohibitively expensive. Veeam seems reasonable for what you get.
Which other solutions did I evaluate?
We looked at a bunch of stuff, we thought it had the best integration with VMware. Lots of people liked it, and we rely heavily on peer reviews, as well as talking to colleagues and other people we know.
What other advice do I have?
I would advise you to buy it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant and Engineer at Cloud Services
It's provided us with a file-level recovery option and it's stable, efficient, and flexible.
What is most valuable?
The file-level recovery option has filled a gap in our system.
What needs improvement?
- Remote management console
- Physical server backups
For how long have I used the solution?
I've used it for about three or so years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
The product has been 100% stable, but there are a few issues with backup jobs.
What do I think about the scalability of the solution?
No issues yet.
How are customer service and technical support?
Customer Service:
I've not had to contact customer service.
Technical Support:They have very efficient, problem-solving chaps.
Which solution did I use previously and why did I switch?
I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.
How was the initial setup?
It's as simple as installing MS Office.
What about the implementation team?
I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.
What's my experience with pricing, setup cost, and licensing?
Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.
Which other solutions did I evaluate?
We also looked at Symantec Backup Exec.
What other advice do I have?
Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
Senior Infrastructure Engineer at a tech services company with 51-200 employees
It slots in with other virtualization products and we no longer spend time looking at continual backup failures.
What is most valuable?
The ease of use is valuable.
How has it helped my organization?
I've been an end user and deployer of this software as a consultant. It's easy to implement, and easy to spot any issues and resolve them. It slots in great with other virtualization products.
What needs improvement?
Not sure, but maybe the weakest area is around integration with tape libraries at times.
For how long have I used the solution?
I've used it for over six years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
They have some of the best vendor support around. You can get through to an actual engineer who can help you rather than them saying "can you log it with us, send us some logs" and "we need to escalate it" like many do.
Which solution did I use previously and why did I switch?
We previously used BackUp Exec.
How was the initial setup?
It was straightforward.
What about the implementation team?
We implemented it in-house.
What was our ROI?
Time is no longer wasted looking at continual backup failures.
What's my experience with pricing, setup cost, and licensing?
Speak to your preferred VAR, and wait until the ends of quarters for some great deals.
Which other solutions did I evaluate?
- BackupExec
- ArcServe
What other advice do I have?
Read the online documentation as it's easy to follow, watch the videos of the features, and, yes, it's really that easy to use.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Reseller.
System Administrator at a university with 1,001-5,000 employees
It's easy to restore from a backup and, as it's an OS-aware solution, I can also recover deleted objects to Active Directory.
What is most valuable?
As a backup solution, the de-duplication and direct-to-tape functions are very valuable. It also has WAN acceleration, though I've yet to use that feature.
How has it helped my organization?
- In various ways, we are using an Active Directory OS-aware backup, and I can recover deleted objects to AD.
- When I need to duplicate a machine for test purposes, it is very easy to restore from a backup.
What needs improvement?
Managing snapshots during the backup.
For how long have I used the solution?
I've used it for two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
I don't have any experience as I've never needed to contact them.
Technical Support:I don't have any experience as I've never needed to contact them.
Which solution did I use previously and why did I switch?
I was using a VMware built-in backup solution, but it wasn't at all friendly to operate.
How was the initial setup?
It is straightforward and very easy.
What about the implementation team?
I did it myself.
What's my experience with pricing, setup cost, and licensing?
The price is higher than other similar products.
Which other solutions did I evaluate?
Only a VMware backup solution.
What other advice do I have?
Go ahead, it is a very good choice and will give you peace of mind. I've found that it's the best backup solution for a virtual infrastructure.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Information Technology at a religious institution with 51-200 employees
It's hard to put an actual number on ROI. When you recover a document/server and look like a hero -- priceless.
What is most valuable?
Ease of use, ease of setup, and ease of recovery.
How has it helped my organization?
- As long as you are good with your grouping of servers, the dedupe process is wonderful.
- Once installed and configured, it just works. The management dashboard is pretty easy to use and very easy to read.
- On top of the easy to configure and manage, it is also lightning fast during recovery. It took just 20 minutes to recover a 500GB Windows Server.
- Since the product connects directly to your vcenter, most of the traffic stays within your virtual switching environment, making backups run that much faster.
What needs improvement?
This product is for virtual environments only. Which means it cannot backup physical servers. Most, but not all, software support VMWare and VMWare environments but on the rare occasion (like with us) when a vendor requires a physical machine to operate, it means we have to have a different backup process.
For how long have I used the solution?
I have used this product for 4 years as my primary backup solution for my VMWare environment.
What was my experience with deployment of the solution?
No. The deployment was very easy and self-explanatory.
What do I think about the stability of the solution?
One of the great things with this software is that it is designed to do one job: backup virtual machines. It isn’t trying to manage anti-virus, or deploy images, it is strictly a backup process. I have no issues with stability.
What do I think about the scalability of the solution?
As we grew, it handled the workload marvelously. As long as it has enough space to store the backups, it will work without any issues.
How are customer service and technical support?
Customer Service:
Very friendly and very responsive.
Technical Support:I am going to say great, but the truth is, I have never had to use them. They sold me the product 4 years ago, I installed the software, and haven’t had any issues.
Which solution did I use previously and why did I switch?
Yes. I used the Symantec suite of products. I switched because it became bloated with different items and it tried to manage more things than what I wanted it for.
How was the initial setup?
Very straightforward. You put in your ESX or vCenter information and you are connected and ready to go.
What about the implementation team?
In-house.
What was our ROI?
The software itself was less expensive than Symantec. But it is kind of hard to put an actual number on it because when you recover a document or a server for someone and it makes you look like a hero, it is priceless.
What's my experience with pricing, setup cost, and licensing?
Management of Veeam is easy. It notifies me everyday of the progress of the backups. The setup costs were normal. Cost of OS, Veeam Software, and shared hardware (virtual environment).
Which other solutions did I evaluate?
Yes. We also evaluated Barracuda’s cloud product.
What other advice do I have?
I cannot speak highly enough of this product. It has made backup and recovery so much easier. Veeam’s motto of “it just works”, is 100% accurate. It is quite literally a point and click product that doesn’t require special client installs to servers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. security/system engineer at a media company with 501-1,000 employees
It's a great product that has helped us replicate a very old database run on VM.
What is most valuable?
Its backup capabilities and also day to day replication.
How has it helped my organization?
We wanted to replicate a very old database which is running on VM. We were looking for solution long time and finally using this product we are able to do it.
What needs improvement?
I think it's fantastic, so none.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
5 out of 5.
Technical Support:5 out of 5.
Which solution did I use previously and why did I switch?
No, this was our first.
How was the initial setup?
Very straightforward.
What about the implementation team?
In-house.
Which other solutions did I evaluate?
Yes, we evaluated SRM.
Like I previously mentioned, we are using a very old database and even that database company didn't provide support. I tried to replicate it over WAN, and now by using Veeam, it works great. It was running on my regional site which had standalone VM with local storage and that's why Veeam worked fine compare to SRM.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at a financial services firm with 1,001-5,000 employees
It allows VM replication from one data center to another for DR.
What is most valuable?
Instant restore, file level restore, backup, copy/restore to/from cloud, VM replication from one data center to another for DR.
How has it helped my organization?
Fast recovery, backup stored in 3 locations: locally, other location, and in the cloud (iLand).
If our primary data center goes down, our VMs are replicated to another data center so we will be up and running in less than 15 minutes.
Backup stored in multiple locations.
What needs improvement?
The product works perfectly for us. After they added endpoint backup for physical servers the product is 10/10.
For how long have I used the solution?
4 years
What was my experience with deployment of the solution?
Not at all, and we have a few Veeam servers in different locations.
What do I think about the stability of the solution?
No, just make sure you not run out of space, that's all.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
10, great customer service.
Which solution did I use previously and why did I switch?
ArcServe, Symantec. I had always problems with the backup until I switched to Veeam.
First, it's agentless for your VMware or Hyper-V VMs, but you need to install an agent if you want to backup physical servers. Second, the backup just works and I get alerts when a backup fails. But the only time when the backup fails is when I run out of space.
I don't need to worry about testing the backups because with SureBackup, Veeam is restoring the backup automatically and is checking if the restore works.
Brilliant.
How was the initial setup?
Very simple-- just download the product and go through the wizard.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Maybe Veeam is not the cheapest product, but it is the best backup solution I have ever used. If you want to sleep at the night, don't worry about your data , spend a few more $$ on the Veeam solution, and I guarantee you will love it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 51-200 employees
It has allowed us to restore files, emails and entire servers and it scaled well for our organization.
What is most valuable?
Instant recovery of an entire VM, as there are times when I need to do it.
How has it helped my organization?
We no longer use tapes. The restoration of files, email and entire servers have been reduced to mere minutes instead of hours or days, which it was at times.
What needs improvement?
Support for physical servers. Although we are continuing to virtualize all of our servers; there are, at this time, a few physical servers in our organization. They must be backed up as well. Currently, we have to use another vendor to backup these servers.
For how long have I used the solution?
I’ve been using Veeam Backup and Replication for about two years now.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
None so far and I don’t expect to have any issues with stability in the future.
What do I think about the scalability of the solution?
For our organization, it has scaled exceptionally well.
How are customer service and technical support?
Customer Service:
They have taken care of our needs, and been there each step of the way for us, so I would rate it as exceptional.
Technical Support:We have not had to place many calls with technical support. You could say this fact says a lot about the stability and ease of deployment. There have been a few times we have called and each time our issue was resolved in a very reasonable time frame. The engineers are very knowledgeable, not only of their product, but also of the platform & hypervisor that we use in our datacenter.
Which solution did I use previously and why did I switch?
Yes we did. Agents and licensing were getting too cumbersome and performance was not where we felt it should be.
How was the initial setup?
It was straightforward,
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
Lets just say that Veeam B&R met or exceeded what the competition provided.
What other advice do I have?
Do your homework. Run a demo of the software. And for any backup solutions remember the three “P’s”. Plan, Plan and Plan
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
HPE Zerto Software
Acronis Cyber Protect
IBM Turbonomic
PRTG Network Monitor
Dell PowerProtect Data Manager
Veritas NetBackup
Cohesity DataProtect
Veeam Data Cloud for Microsoft 365
Azure Backup
VMware Live Recovery
Nagios XI
BDRSuite Backup & Replication
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?
Jeremy,
I just wanted to add-on to what Dmitry said regarding Veeam Endpoint Backup FREE. I would highly recommend this product as well as it is very simple to setup and use, and supports Windows Server 2008 or later. It also integrates directly with Veeam Backup & Replication v8 Update 2 or higher so that you can manage your physical endpoint backup repositories, restore points and much more from one central location.