Veeam Data Platform Reviews

The speed of performing backups and restores. It's super fast.

We looked for the best solution to get backups of our VM without downtime, and I found this was the best solution. We highly recommend it for virtual servers.

It could be so nice and useful if Veeam had a feature to enable backup of physical servers, especially physical Linux servers. This image-based backup would be an improvement.

I've been using it for three years.

Some little issues with logs which were fixed after updates.

No issues encountered yet.

No issues encountered.

10/10.

10/10.

It was very easy.

I rolled out this service to a meteorology organization.

I tried Symantec system recovery, but Veeam is really faster and user friendly.

This is the number one product for backups and restorations of VMs in an enterprise environment.

Its replication piece allows us to migrate over to different servers and data centers.

Veeam lets me move machines from older platforms. I could have used the replication tools from VMware, but not for the older platform. Veeam allows the upgrade of infrastructure as well. It's easy to use once you get to know the tool.

We can now perform replication for migrating data.

• Compression rates could be improved for moving thousands of machines at a time.
• There was a small glitch that was resolved with a call to tech support.
• Can't perform replication without creating snapshots, which takes up all the space in VM, so I must do so with physical machines.

Technical support is excellent.

Depending on the infrastructure, if it's large, it should just find the physical box with lots of storage, and processors for moving lots of machines at a time.

You should consider the bandwidth, numbers of machines, and then determine whether to use physical machine or VM.

• Reliability: we need backups we can depend on
• Ease of use: when there's an issue and downtime, there's stress involved, and we should be able to restore things without reading 40 pages in a manual
• Reporting: we want to know what happened during the backup and what the results are
• Value for money (of course!)

It really just works, we don't have backup issues anymore. We're now implementing SureBackup so we can check the quality of the backups. Great feature.

The product has a great value for money and I'm happy to see they're still adding more features. I hope they can keep the setup as simple as possible as this is one of the strengths of the product.

I've used it for six months.

Some issues with backup proxies, but these issues were partly caused by the partner who installed Veeam. I just read the manual and took care of them myself. Can't blame Veeam for that.

They are very responsive, to the point and were able to help us. The forum is great and very active. They also help people using the free version, which is really nice of them.

Our previous solution was not transparent, hard to configure and fail short in the reporting. For us, the word of mouth was very important, we heard only positive things about it. The sales people are a bit "overenthusiastic". In the evaluation period I sometimes got phone calls twice a day. Also the access to local technical Veeam people was great.

We didn't set it up, a Veeam partner did. The updates/upgrades are very easy.

We did it with a vendor team to give us a head start. You really have to review the installation afterwards. Veeam is evolving very quickly, you could be missing out on interesting features.

It's hard to give ROI at this moment. IMHO the value of a backup is only truly appreciated when you have an issue.

The essentials bundle is great value for money if you have storage from NetApp or HP, but you really have to make sure you will not reach the limits in the near future. There are plans here to cooperate with other organizations and then the 3 hosts limit probably will give us trouble.

I used to work for a company that provided Backup/DR as a service to its clients we had to look at various backup and recovery tools to quickly and easily bring back customers data. Before Veeam introduced the backup to tape and WAN acceleration features we were using 3 different products across a number of our clients to provide the required services. After those feature releases, we just used one tool through a single console (the infamous single-pane-of-glass) which reduced the complexity and management overheads within our solutions but also provided our customers with a far greater level of service and reliability.

This is actually quite a hard choice to make when dealing with Veeam Backup & Replication. There are a number of great features such as WAN acceleration, deduplication & compression, replication and the grandfather-father-son backup tree. Not to mention backup to tape which has been a key reason to migrate to Veeam. The primary feature of most value to me is the SureBackup and SureReplica featureset. Having the ability to verify backups and replicas of critical servers in a sandboxed environment means that I can sleep comfortably at night knowing that the data is valid and I can confidently restore data and services if required by the business. Snapshot capabilities within NetApp would also be high on that list.

Backup of physical servers. I know Veeam has vehemently said they will never go down that route but it's a feature I need, and badly. Having the ability to use Veeam within all our virtual environments is fantastic, but it also means we still have a requirement to use TSM to back up our physical servers via an agent. With endpoint protection features being announced recently, I can only hope that this develops into the backup of all physical devices and allows it to be managed through the Veeam console.

Recently I've been discussing the capabilities of endpoint protection with a Veeam Rep. around the area of enterprise applications. In this instance I'm focused on SQL and Exchange. Despite my protestations we are still using physical exchange servers (and I doubt we're the only enterprise) so being able to get a good backup of those servers is critical to allow replacement of current backup solutions. Right now Veeam are not confident with Exchange backups and would recommend one of the DAGs to be virtual to ensure the backup consistency. For SQL however they are happy with their testing and while not being a released feature it is something that can be backed up via endpoint protection. This area of development for Veeam is going to be a critical one for them to truly enter the enterprise backup arena.

99% of the time there are no issues with Veeam. It does exactly what it says on the tin and it really is just as easy as they make it look in their demos and videos. On a few occasions I had issues with VSS failing on a server which came down to being an operating system issue. Another time there was a problem where the backup was not truncating exchange logs. Veeam Support provided a patch within 24 hours which immediately fixed the issue permanently.

In early versions of Veeam, before version 6.5, there were issues but since Veeam has utilised backup Proxy servers there's no issue with scalability. You can leverage servers in your environment that have low workloads to be Veeam proxies as well so you get more value from your environment.

Customer Service:

Veeam customer service is top notch. Previously I have worked closely with them to request licensing and further information on their products and they have always answered quickly and politely or returned my call quickly. If it was on a scale of 1-5 I'd give it 5.

Technical Support:

Technical support is exceptional at Veeam. Any issue I have opened with them has been dealt with quickly and within an hour I've had a support technician contact me. On a handful of occasions where I've had severity 1 calls open with support they have passed off support to their colleagues in Europe and later America to work on the issue with me further out of hours with a smooth handover. Normally with support teams this happens but you have repeat everything all over again but I've not had such an experience with Veeam.

Yes. I used to use products such as Symantec Backup Exec and Falconstor but switched to Veeam as it's designed for virtual environments, it's easy to use and lowers the management overhead, it scales easily and provides a stable backup environment. Right now I'm considering using Veeam to replace NetApp SnapProtect within our environment.

The initial setup is really straightforward. It really is a next, next, next install and can be done by anyone. Some of the feature selection during the installation should be thought about in advance but it's possible to easily enable these later if you don't enable the up-front. Once the installation is complete you then need to add servers as proxies and point Veeam at a backup repository, add vCenter and create the backup pools and that's it. Ready, set, go!

I've only ever done in-house implementations of Veeam. I have had discussions on occasions with Veeams technical team before installation of some more complex environments and they have always been insightful and knowledgeable and understood the capabilities of their products at an in-depth level. But normally the implementation was straightforward and didn't require any assistance.

We were able to recover our investment on Veeam within about 8 months. This was due largely to reduced licensing costs initially but the majority of the savings came from a reduction in the management overheads and the previous baby-sitting we had to do of our backup solution.

The original setup costs were in the region of $45k for a 24 host VMware environment. That was for the full Veeam Availability Suite which Backup and Replication is a part of. The day-to-day (Opex) costs we reduced from one staff member spending 5 hours massaging backups and replications to less that 1 hour a day.

Before using Veeam I reviewed a number of backup solutions. These included Symantec Backup Exec, NetBackup, Falconstor, Acronis, Commvault and ArcServe.

I would recommend getting your hands on trial version or even just use the free editions from Veeam to become comfortable with the console and see for yourself just how easy it is to manage backups. If you use the free edition you'll quickly want to use a full version so you can schedule backups and take advantage of some of enterprise features. Run a POC on some VMs and verify it's the right tool for you and see that the reviews don't lie.

I would also recommend reaching out to a Veeam Gold or Platinum Partner if you have a more complex environment and get your design put up on a whiteboard. While getting Veeam into your environment is the end goal a real focus needs to be placed on data migration and integrity. Your previous backup data needs to be accessible and recoverable and this is where the partners should be able to help. This isn't a recommendation just for implementing Veeam but for all backup solution migration. With Veeam however I'm sure it'll be as easy as everything else.

• Capacity to start a VM directly from the backup repository (Instant VM Recovery)
• The explorer for restoring items (Active Directory, Exchange, SharePoint, MS-SQL and Oracle (soon)).

I am a specialist in Veeam, and my clients optimized their recovery procedure, and it now requires less time to restore services. They love how easy it is to operate.

• Tape support - more options for retention
• Backup for physical servers (Microsoft at least)

I've used it for two and a half years.

No, but is important to read all the requirements for the explorer to avoid problems before finishing the implementation.

No, in fact the stability is great. No halts are present, even when it has low memory.

No issues have been encountered so far.

In Latin America (my area) it could be better.

Great service. I only use the web support and it is accurate.

We previously used HP Data Protector. It was very complex to work with, and susceptible to fails, so we switched.

It is very easy to configure, and start up.

We are a vendor.

It offers a good cost-benefits balance.

We are partners of HP and Symantec, but we prefer to offer Veeam to our virtual environment customers.

Watch the demos online, watch the YouTube channel, and use the trial version to learn about the product. It is the way to get to know the product.

• Backup recoverability tests (SureBackup)
• Backup from storage snapshots (3PAR)
• Item-level recovery for Active Directory, Exchange, SQL Server and SharePoint
• Virtual lab and on-demand sandboxes

Backups and restoration are 100% successful, plus we have the ability to automate backup recoverability tests.

Physical workload protection and item level recovery for Linux-based systems.

I've used it for six years.

Never. This is the strength of the product.

Some minor issues such as feature bugs. They have all been solved by a support call or through a product update.

Before 6.0, yes, as the product was monolithic and didn't scale well. After 6.0, they changed the design to a scale-out design that fits any size. I haven't yet reached the limit of the product.

8/10.

8/10 as they are pretty reactive and can engage in cross-vendor problem resolution, which is is not the way with all their competitors. Regarding the fact it is a backup solution, this is a crucial point for me.

• VMWare VDR
• Symantec NetBackup
• VizionCore

They were either too slow or too buggy to have a reliable backup solution.

It was straightforward, and this is the DNA of this product. It is very simple to install and to operate.

It was installed in-house within a few hours. I now work for a vendor and I have installed the product for hundreds of customers.

At the time I was a customer, it took something like three months because of a big storage system outage. Moreover, their pricing is based on the number of CPU sockets in your virtualization environment. I would even say that the longer you use the product, the cheaper it becomes. This is due to the core density of newer CPUs - we aren't buying more CPUs, just CPUs with more cores.

I think enterprise level is a good way to go if you don't have 3PAR or NetApp storage in-house; otherwise, switch to Enterprise Plus to have the best-in-class backup solution at the moment.

We compared our existing solutions to Veeam.

Just give it a try. Download the product, install-it and test it. The best way to know what it can do and what it can't is to test it through a proof of concept.

• Ease of use
• Reporting
• Great integration with vCenter
• Dedupe abilities
• No tape

It helps us to restore and backup our data, along with ease of use.

Archive to tape could be better, but the new version might do this, and generally it’s a great product. The landing disk cliff shares could be improved. I don’t believe that it supports it at this time. If you use the edit job function you can’t sort by VM product.

We have been using the solution for about two years.

No issues encountered.

It seems to be quite stable, no issues there.

No issues with scalability, and it seems to scale reasonably well.

We haven't had to use it yet.

We haven't had to use it yet.

We used various backup solutions including NetBackup.

It was easy.

We did it in-house.

I don't know, but we do like it.

Software can always be cheaper, but it's not prohibitively expensive. Veeam seems reasonable for what you get.

We looked at a bunch of stuff, we thought it had the best integration with VMware. Lots of people liked it, and we rely heavily on peer reviews, as well as talking to colleagues and other people we know.

I would advise you to buy it.

The file-level recovery option has filled a gap in our system.

• Remote management console
• Physical server backups

I've used it for about three or so years.

No issues encountered.

The product has been 100% stable, but there are a few issues with backup jobs.

No issues yet.

I've not had to contact customer service.

They have very efficient, problem-solving chaps.

I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.

It's as simple as installing MS Office.

I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.

Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.

We also looked at Symantec Backup Exec.

Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.