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it_user395730 - PeerSpot reviewer
IT Admin at a financial services firm with 1,001-5,000 employees
Real User
Aug 29, 2016
It offers granular restore points for SharePoint. I'm looking for it to support Unix/Linux platforms.

What is most valuable?

  • Simple VM backup & restore management console
  • Works with both industry standard hypervisors, VMware & Hyper-V
  • Fast and easy implementation
  • Granular restore points for SharePoint

How has it helped my organization?

It provides simple DR operation & management for our heterogeneous virtualisation platform.

What needs improvement?

Besides Wintel environments, it would be good to have DR/HA for Unix/Linux platforms.

For how long have I used the solution?

I have been using it for 1½ years.

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Veeam Data Platform
December 2025
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What was my experience with deployment of the solution?

We have not had any issues with deployment, stability, or scalability.

How are customer service and support?

Customer service is awesome.

How was the initial setup?

Initial setup was straightforward because it only provides DR.

What about the implementation team?

Project implementation was via a vendor team.

Which other solutions did I evaluate?

We evaluated Availl software, because of their Wide Area File System technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Technical Manager & Vice Chairman of the Board at a tech services company with 51-200 employees
Consultant
Aug 29, 2016
Backup speed and data compression power have helped us.

Valuable Features:

SureBackup is the product’s most valuable feature to me.

Improvements to My Organization:

Its backup speed and data compression power have improved the way my organization functions.

Room for Improvement:

I think it would be great if it could back up from inside virtual machines (like Backup Exec) with compression. For example, if it could backup files and folders, SQL DBs, AD objects, and so on.

I’d like to see them improve the time scheduler GUI or its compatibility with tape devices.

Other Advice:

I would tell others looking to implement this product about its pros and cons (SureBackup, data compression ratio, etc.), and would tell them to implement it on a dedicated physical server with FC-HBA.

It is very easy to work with its GUI. It has a lot of features with a low (reasonable) price when compared with other backup solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
December 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
PeerSpot user
Senior Implementation Engineer at a tech services company with 51-200 employees
Consultant
Aug 28, 2016
With storage integration, it has improved the backup windows and reduced the impact on the VMs.

Valuable Features

Backup and SureLab are this product’s most valuable features to me.

Improvements to My Organization

With storage integration, it has improved the backup windows and reduced the impact on the VMs. SureBackup has also come in handy when we are looking at updating applications. We kind of use it as a test environment.

Room for Improvement

I would like to see the ability to backup to cloud service providers such as Azure.

Use of Solution

I have used this solution for four years.

Deployment Issues

I have not encountered any issues with deployment or stability or scalability.

Customer Service and Technical Support

The level of technical support depends on the agreement.

Pricing, Setup Cost and Licensing

Pricing-wise, it’s expensive. However, the product is great and does what it says.

Other Solutions Considered

We also evaluated Veritas Backup Exec.

Other Advice

It is very easy to implement and by far a better product than any I have seen so far.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a partner
PeerSpot user
PeerSpot user
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Real User
Aug 28, 2016
BitLooker makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

What is most valuable?

BitLooker: It is an advanced technology designed to reduce backup size. It makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

How has it helped my organization?

Based on my previous experience with different backup products, Veeam is the best one that understands and integrates easily with virtual infrastructure.

What needs improvement?

Add new features on application backup and recovery. And expand the range of applications supported.

For how long have I used the solution?

I have used it for about two years.

What was my experience with deployment of the solution?

There was some incompatibility with Windows drivers, but it was fixed by the support team.

How are customer service and technical support?

Technical support is excellent. I had three cases and they all were solved perfectly. The support team is highly qualified.

Which solution did I use previously and why did I switch?

I worked with Symantec NetBackup/Commvault and EMC NetWorker. Veeam is the best for virtualization backup.

How was the initial setup?

Initial setup was straightforward and the steps were so simple.

What was our ROI?

My ROI is 50%.

What's my experience with pricing, setup cost, and licensing?

Pricing/licensing is fair enough. Licensing for this software is per CPU socket.

What other advice do I have?

Consider it if you are running a totally virtualized infrastructure. And try to focus on Veeam as the single reporting tool. It is just very useful and easy.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Specialist for System Integration at a tech vendor
Vendor
Aug 28, 2016
Features I like include Integrated WAN Acceleration, Instant VM Recovery and SureBackup.

Valuable Features

  • CBT technology
  • Instant VM Recovery
  • Recovery Explorer for Exchange, AD, Oracle
  • SureBackup
  • Integrated WAN Acceleration

Improvements to My Organization

Veeam improved our backup infrastructure to help save backup space. With the integrated WAN acceleration, the data transfer of our backup files to cloud storage sped up.

Instant VM Recovery provides very fast recovery of our critical VMs.

Room for Improvement

I think it would be great to have the ability to use WAN acceleration as an integrated feature for local backup storage to save a lot more space.

Use of Solution

I have used this solution for about five years.

Deployment Issues

I have not yet encountered any deployment or stability or scalability issues. If the backup doesn’t work, the issue is not with Veeam but rather with the VM.

Customer Service and Technical Support

Customer Service:

Customer service works very well.

Technical Support:

Technical support also works very well.

Implementation Team

I implemented it by myself. My advice for implementation is to install Veeam on a dedicated backup server. It is important to plan a backup strategy like 3-2-1: 3 copies on 2 different medias and 1 offsite.

Pricing, Setup Cost and Licensing

It is important to count all the sockets of vm-hosts to get the right license.

Other Solutions Considered

We also use Altaro Backup for some small customers. Altaro also works great for its price.

Other Advice

Try it and love it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Like your review. I can't wait for 9.5 with the physical server agent and Nimble Snapshot integration. Going to get even better.

PeerSpot user
Head of Infrastructure Division at a tech services company with 501-1,000 employees
Consultant
Aug 28, 2016
Provides the ability to test the backups and replicas of backups in our backup site.

What is most valuable?

Integration with VMware is essential, in addition to the functionality of Instant Recovery, WAN Acceleration, SureBackup, SureReplica and for the most part, it is not necessary to install agents for granular backups and restores. The adoption of compression and deduplication features are extremely important, and of course the cost benefit, because the licensing costs are not calculated according to backup volume.

How has it helped my organization?

We reduced licensing costs for our backup, as the trend of the backup is always increasing. The tool also provides significantly simpler management and easier backup and restore operations, among other factors such as the ability to test the backups and replicas of backups in our backup site.

What needs improvement?

I would like to see agents for backup of physical servers, as only agents for Windows servers have this tool. Storage backup for Linux servers is not yet possible.

For how long have I used the solution?

I have used this solution for three months.

What was my experience with deployment of the solution?

For our environment in particular, we have not found any difficulty or deployment issue.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

Before Veeam, we used the IBM solution (TSM) and evaluated NetBackup from Symantec/Veritas. We chose Veeam because of its features, lower investment cost and ease of management.

How was the initial setup?

Deployment and configuration of Veeam to our environment was incredibly simple. We did not have great difficulties.

What was our ROI?

We are a company that provides hosting services and IT services to the government of Amazonas. With the implementation of Veeam, our ROI increased from 30% (TSM) to 70% (Veeam), over the first three years.

What's my experience with pricing, setup cost, and licensing?

Veeam’s licensing provided savings of almost 55% in the first three years. After this period, the savings will be even greater, because the license cost is not calculated by backup volume.

What other advice do I have?

Evaluate the Veeam product before manking any decisions. In my view, Veeam sells itself, and a team of sales and marketing is not necessary. Let your technical team evaluate and issue its opinion.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director at a tech services company with 51-200 employees
Real User
Aug 28, 2016
Instant VM recovery reduces the time to recover an entire virtual machine.

Valuable Features

U-AIR (Universal Application Item recovery) – This is an important feature as it saves lot of time and offers flexibility to recover anything without wasting too much time on complete image recovery.

Instant VM recovery – This feature miraculously reduces the time to recover an entire virtual machine to just a few minutes.

Sure Backup - This feature helps ensure backups are recoverable when required. Backup Drills need not be complex and time-consuming activities.

Improvements to My Organization

We are less of an end user than provider. But, yes, I’d like to mention a scenario where we have been able to churn out lost VMs in just minutes for our cloud customers.

This makes life easier for all IT professionals by ensuring a reliable and hassle-free backup and replication solution, and thus it is reliable business IT.

Room for Improvement

With each new release, this product breaks barriers. We expect to see this completely replace the entire backup solution landscape (supports virtual/non-virtual backup and DR solutions) for heterogeneous environment.

It’s always difficult, complex and expensive to keep different data protection solutions for different systems (physical servers, virtual servers, Windows/non-Windows environments, disaster recovery solution, end-point backup solution, media manager, dedupe box, etc.).

Use of Solution

We have been proposing and deploying this solution for the past 5-6 years. We have found this has helped improve data backup and recovery for customers, with predictable and scalable performance. At the same time, it has reduced overall cost for backup infrastructure.

Deployment Issues

No issues as such with stability and scalability, but from the deployment perspective, we expect it to support a hybrid environment - multiple-edition deployment within one single Veeam Backup Server instance. It should not require having the same edition.

Customer Service and Technical Support

Customer service and technical support is good and prompt.

Initial Setup

Veeam deployment and configuration is quite simple. The user interface is designed for ease of use and is intuitive.

Implementation Team

We deploy for others and for our own use in a cloud environment.

Other Solutions Considered

Being a system integration organization, we work with other backup & replication solutions, but after evaluation, we found Veeam to be a better solution for x86 virtualized environments.

Other Advice

I am rating it as excellent, due to its advance features and functionality for virtual environment backup and replication. But I have left a little room for improvement by including non-virtual environment B&R, to avoid having IT silos in a customer’s environment.

This product can certainly bring value and lot of visibility and control to virtualized IT environments. It fits very well with the virtualization and consolidation story.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Veeam Solution Provider and Veeam Cloud Partner.
PeerSpot user
PeerSpot user
System Architect - Cloud Services at a tech services company with 501-1,000 employees
Consultant
Jun 7, 2016
The system automatically tests the backups, without impacting the production systems.

Valuable Features:

Instant Recovery – Instantly recover a virtual machine from the backup file on backup storage, then migrate it back into production. RTO’s can be measured in minutes.

Virtual Lab – Spin up an environment (web app, middleware, and a database) from the backup files in a virtual network bubble and tinker around with it – maybe apply and test patches (not that they ever go wonky).

SureBackup – Ever restored something only to find out you didn’t configure the backup job correctly. This feature tests the backups, without impacting the production systems. What a brilliant idea! To actually test the validity of restoring from backups.

Improvements to My Organization:

Ability to attract customers with a simple product to protect their data and lead them into conversations about how to enable business outcomes that are positive as opposed to catastrophic. With the multiple facets of potential data compromise (ie: Virus, Ransomware, employee mistake, etc., etc.) and or destruction, educating our customers on the inexpensive options that can provide quick remediation to inevitable outages that could be extremely detrimental to business continuity.

Room for Improvement:

The product is really awesome for the virtualized environment – hands down. It really lives up to its motto – it just works. One caveat – those physical servers that are still outliers. We are constantly hearing that our customers would be “SOLD” if there was a solid physical server solution. To their credit – I know they are working hard to provide a solution that meets these needs. And candidly, I want them to take their time and develop, test and deploy a solution that works as reliably as the current product.

Use of Solution:

I’ve used it for year through Cloud Connect, and the base platform for five years.

Deployment Issues:

We did have some small discoveries as we rolled out the product to our customers. WAN acceleration is extremely robust and a valuable feature built into the Enterprise version of the product.

Stability Issues:

We found that due to faster than typical internet speeds available (i.e. 1 GB) – we were not seeing the benefits that we had expected. Turning it off increased the speeds and reduced the bottleneck.

Scalability Issues:

One feature that was missing, but introduced in v9, is the ability to manage multiple repositories across disparate storage arrays or sources. Now the new feature can present them as one repository, allowing robust expansion without having to move and balance datasets as the increase in size, and we know how backup sets grow exponentially as time marches on.

Initial Setup:

The initial setup requires some thought as to sizing and future growth. But it is also very forgiving and adaptable as growth and complexity changes. Don’t let that statement fool you though. To take advantage of the more advanced feature – which are incredible (Virtual Labs for instance) do require some more advance investigation and for me – deep dives into the forums.

Implementation Team:

We leveraged talent in-house. Implementation of simple (but robust) functions can be really straight forward for most small to medium environments. To get basic services up running we suggest that customers download the free version and get started with it. This will introduce them to how Veeam approaches backup and recovery. Sometimes Backup Admins are a little shocked at how easy it is to admin, even though they have used and are very familiar with legacy products.

Cost and Licensing Advice:

Regarding pricing, most of our customer who have been used to buying, supporting and maintaining other well know products are shocked at how economical Veeam is and sometime question “how good can it be?” They are quickly convinced that it is a very robust product and start designing ways to “leverage” their backup data in ways they hadn’t imagined.

Other Solutions Considered:

We have evaluated and currently offer other products to meet specific needs. But as a general offering for our customers who have mostly virtualized environments, and want an economical way to protect and leverage their backups, Veeam has the most robust and forward thinking feature set.

Other Advice:

Start simple. Get it up and running. Then start investigating the many, many “cool” features that are available. Definitely take a look at future proofing technologies such as Virtual Lab, Cloud Connect for an offsite copy and SureBackup.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Service Partner and part of the VSPP
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

I agree about the physical servers and if they can come up with something that would sell many people even more on their solution. Using Endpoint Backup to me is a workaround as it is not fully supported like the product with "Best Case" support via email only but the product does work well for Veeam Repositories. Can't wait to see what comes in the future.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.