- Support for VMware Virtual Volumes (VVols) that allows direct backup from snapshots of storage systems that support VVols and VMware Virtual SAN 2.0
- Granular recovery of objects from MS SQL, Active Directory, Microsoft Exchange
- Backup and replication of Fault Tolerant (FT) VMs
- Cross-vCenter vMotion awareness
- Hot-Add transport mode of SATA virtual disks
- Support for Veeam Cloud Connect that allows customers to backup their offsite backups into the cloud
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
We're able to restore entire virtual machines in under 15 minute, although I'd like to see the virtual-environment concept or technology applied to backup physical servers.
What is most valuable?
How has it helped my organization?
This product has really reduced our recovery time objective considerably because we are able to restore entire virtual machines in under 15 minutes whenever that has come up.
Not just that, though, as we are also able to restore individual objects requested by customers, e.g. deleted messages from an Exchange server. The Veeam product has reduced the time it takes to configure and monitor backups.
What needs improvement?
Although this product is technically designed for virtual environments, it would be very useful if the same concepts or technology is applied to backup physical servers.
That is what I would love to see Veeam implement or add as a feature to a future product.
What other advice do I have?
Veeam is a good product that is easy to deploy and manage and it just really works.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a gold partner.
Systems Administrator at a construction company with 1,001-5,000 employees
It has provided a higher level of reliability to core company systems. However, it needs better reporting of replication job details to provide troubleshooting insight.
What is most valuable?
Virtual Machine replication between sites.
How has it helped my organization?
It has provided a higher level of reliability to core company systems and services.
What needs improvement?
Better reporting of replication job details in order to provide better insights when troubleshooting.
For how long have I used the solution?
I've used Veeam Availability Suite for eight months.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
Replication delta sizes have been inconsistent with Windows VMs, but we are working with Veeam Support to resolve the issue.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Very good, no particular issues.
Technical Support:Very good, with fast communication, follow ups from the support team and consistent. Still need to see how long it takes to fix our main issue in order to evaluate how timely the support calls are resolved.
Which solution did I use previously and why did I switch?
No, it is our first implementation of a replication solution.
How was the initial setup?
The initial setup was very straightforward, installation and set-up of VM replication took just two to three hours.
What about the implementation team?
We implemented through a vendor team. They have been very responsive and cooperative, as well as very informed as to how the solution works and the best practices that are to be followed.
What was our ROI?
This product will provide availability of core services in case of a disaster scenario, which will enable our company to continue operating normally. It also provides another recovery point in our backup & recovery strategy. Estimated ROI on this project is calculated at 40% ±5 in case of such scenario.
What's my experience with pricing, setup cost, and licensing?
The original setup cost included purchasing hardware on which to replicate the VMs, as well as the license and support fees for Veeam. On a day-to-day basis, the only additional overhead needed was an increase of our WAN bandwidth in order to accommodate the replication between sites. Overall, we managed to keep the costs at a very reasonable amount.
Which other solutions did I evaluate?
We had considered other solutions, Symantec and VMware, but eventually decided to go with Veeam due to their very good reputation on this segment.
What other advice do I have?
I would highly recommend it, since the solution is very simple to implement, monitor and manage.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

it_user350622System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania
Consultant
The EM isn't exactly made for very large environments. Veeam One is good but it's a bit shame they didn't integrate it in the base B&R products itself. Maybe in the future we'll get an unified solution.
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August 2025

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Information Technology Bureau Deputy Director at a government with 1,001-5,000 employees
We've reduced the time it takes to manage backups, which can be done without offsite infrastructure. Like with all technologies, however, there's the constant need for updates, patches, replacements.
Valuable Features:
- With Veeam Cloud Connect and Azure Storage you can get your backups offsite.
- With it, you don't have the complexity of managing an offsite infrastructure.
- It may even help to reduce your DRC strategy costs.
Improvements to My Organization:
For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.
Room for Improvement:
Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with Veeam Backup.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a non-profit with 501-1,000 employees
We've been able to perform granular restores of Exchange mailboxes, though we've yet to use the full restore functionality.
What is most valuable?
Regular backup/recovery is the main feature, but I really like the Exchange mailbox recovery tool, and the ability to isolate test environments.
It is really easy to use as well, and it's a powerful backup/recovery solution.
How has it helped my organization?
Fortunately, we have not had to use the restore functionality (touch wood), but it does give us the reassurance that we can perform a restore if needed, in a real situation as well as performing regular testing in our virtual lab. The other functionality that has really had an impact is being able to granually restore Exchange mailboxes.
What needs improvement?
I really cannot think of any areas that stand out as needing improvement right now, to be honest.
For how long have I used the solution?
We've used Veeam for two years. We started with the free version of Veeam ONE, then we paid for Backup Essentials because we were so pleased with it.
What was my experience with deployment of the solution?
Not at all, we found it to be extremely intuitive to install, really clearly letting us know of any issues across network at each stage so could easily remedy.
What do I think about the stability of the solution?
Not at all, we've had no issue with stability.
What do I think about the scalability of the solution?
Absolutely no problems with scaling.
How are customer service and technical support?
Customer Service:
Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V version instead of the one we needed) and the customer service team who resolved it was top notch. We were issued with a temporary full license to cover the period that they took to sort it out so we could continue to use the software. Brilliant.
Technical Support:We have not really needed technical support as we have found it to be really easy and intuitive to install and use. The documentation, when needed, has also been very comprehensive.
Which solution did I use previously and why did I switch?
This is the first product that we have used to back up VMware ESXi. VM servers so do not have anything to compare against. Having said that, we have no reason to look for an alternative.
How was the initial setup?
It's really easy, if there are any issues with things like firewall/ports that should be open, the software tells you exactly what the problem is and what's needed to fix it. Very impressed with this.
What about the implementation team?
It was all done by our in-house IT team.
What was our ROI?
The ROI is difficult to calculate but the product has returned our original investment many times, in terms of insuring systems uptime across our business.
What's my experience with pricing, setup cost, and licensing?
The original set-up cost was only the license fee (£636+vat), plus minimal internal IT costs to set up.
Which other solutions did I evaluate?
We did try Unitrends backup solution but really preferred Veeam’s offering.
What other advice do I have?
My advice would be to go ahead with the implementation as I think it's the best product on market today for VMware ESXi disaster recovery. It really is straightforward to install and use, with some really nice features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a government with 501-1,000 employees
We can now leverage in-box Windows deduplication, giving us longer retention times and spaces to spare on our backup targets.
What is most valuable?
- Ease of use
- Robustness
- Scalability
How has it helped my organization?
Saves IT operations a lot of time and frustration.
Also, the ROI for our CFO is tremendous whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.
What needs improvement?
For now we’re pretty happy, but we’d like the ability to schedule.
Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.
For how long have I used the solution?
I've used it for around 12 months.
What was my experience with deployment of the solution?
None, we did an extensive POC to get to know the product which helped us roll it out smoothly.
What do I think about the stability of the solution?
Once due to a Windows update. Veeam fixed this extremely rapidly.
What do I think about the scalability of the solution?
For now we have not. As long as you make sure to take care of any hardware bottle necks in the solution (source, target, network) we have been very happy with the results.
How are customer service and technical support?
Customer Service:
It's excellent.
Technical Support:Veeam’s technical support is very good, and their responsiveness in fixing issues like the one we had once after a Windows update sets an industry standard.
Which solution did I use previously and why did I switch?
We did, but I cannot disclose names. We left them because they were too expensive, not focused on customer needs, and in regards to virtualization they dropped the ball big time.
How was the initial setup?
It was straightforward initially, but see above re: configuration and fine-tuning.
What about the implementation team?
We did all the work in-house.
What was our ROI?
The ROI lies in the fact that we spend a lot less time dealing with failed and problematic backups.
What's my experience with pricing, setup cost, and licensing?
We spent time setting up a live POC to make sure Veeam B&R could deliver in our real world environment. After deciding to purchase it, we got it up and running with minimal effort. We’d done most of our testing & validation of the configuration in the POC.
Which other solutions did I evaluate?
We did, but I cannot disclose names.
What other advice do I have?
Ask for a trial license, get hands on experience with the product, ask for help when you need it and you’ll be pleasantly surprised by what it delivers.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT manager at a wholesaler/distributor with 501-1,000 employees
It allows us to recover email and items from the Exchange and Active directories, although scheduling backups could be improved.
What is most valuable?
Recovering single emails from Exchange and single items from Active Directory.
What needs improvement?
A different kind of scheduling. We would like to do backup twice a day.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
Once we had an upgrade issue, but the excellent support from Veeam solved it fast.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
5/5
Technical Support:5/5
Which solution did I use previously and why did I switch?
We used MS Data Protection Center, but MS changed the deployment model. DPM became part of a bigger solution which did not fit our needs.
How was the initial setup?
We are working with two backup servers. It took a little time to figure out how to take a backup of the backup.
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
No other options evaluated.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

it_user205962Sr. Director, Global Internet Marketing at a tech vendor with 1,001-5,000 employees
Real User
afaik, you can schedule the job to run it as often as you need. you can read more here helpcenter.veeam.com
Network Engineer at a financial services firm with 501-1,000 employees
Off-site replication was good and gave us a reliable backup, but direct SAN-to-SAN replication needs improvement.
What is most valuable?
Off-site replication was good.
How has it helped my organization?
We were struggling with having software that would give us reliable backup and when we implemented the Veeam solution, it solved the problem for us.
What needs improvement?
Direct SAN to SAN replication – it didn’t integrate well with the 3PAR SAN that we had.
For how long have I used the solution?
I've used it for about four years.
What was my experience with deployment of the solution?
No issues – easy deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues – it scaled to our needs.
How are customer service and technical support?
Customer Service:
Never had to use them – that’s a good sign.
Technical Support:Never had to use them – that’s a good sign.
Which solution did I use previously and why did I switch?
We were using Comvault for part of our backups and when Comvault allowed their SAN snapshotting we switched it all over.
Which other solutions did I evaluate?
We looked at a couple but it was cheaper to just go with Comvault across the board and pay one fee.
What other advice do I have?
Do a live demo or trial – make sure it’s a good fit for what you need.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Generally all San to San back ups will experience problems with all vendors. Make you life easier move to Exablox NAS solutions.
Infrastructure Engineer at a local government with 501-1,000 employees
Many valuable features. The rest of the field is playing catchup.
What is most valuable?
There are so many valuable features but my favourites would have to be Instant Recovery especially when you have very demanding RTO's imposed on you. Virtual lab is also a brilliant feature for spinning up a DR/Test environment for your replicas.
How has it helped my organization?
It's afforded our organisation peace of mind knowing that we have reliable, fast and a cost effective backup solution for our virtual environment which also allows us to provide our developers with both test and pre-prod environments in hours rather than days.
I am currently running secondary backup jobs (B2Bcopy) for our business critical virtual machines which are located at an offsite repository in addition to replication jobs which are located at our disaster recovery site without any issues.
For how long have I used the solution?
I have used this product for 5 years or so and will not use any other solution for my virtual environment.
What was my experience with deployment of the solution?
Deploying Veeam was easy and I made sure to take a few minutes to design my solution prior to installing it.
What do I think about the stability of the solution?
I did not have any issues with stability post installation. I did initially encounter a few errors with my replication testing but these were down to my misconfiguration.
How are customer service and technical support?
Customer Service:
Very good.
Technical Support:I've not had any issues with technical support who are very competent and generally resolve most issues whilst you are on the phone.
Which solution did I use previously and why did I switch?
I previously used vRanger Pro when it first came out but I found it frustrating.
How was the initial setup?
I had no issues with the initial setup.
What about the implementation team?
I implemented the solution.
What other advice do I have?
I'd say plan your implementation carefully and work out how many proxy servers you require for your virtual estate and take note of resource requirements.
I would rate Veeam a 5 against the competition but it's no contest in my opinion because the rest of the field is playing catchup.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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If you want physical backup you can always try the Endpoint Backup product as it does physical servers. We use it on our Veeam servers which are physical and I am testing on Exchange servers too. Great product and can use Veeam repositories too.