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reviewer992760 - PeerSpot reviewer
IT Consultant at a tech vendor with 11-50 employees
Consultant
Easy to use, good performance, but inadequate technical support
Pros and Cons
  • "The solution is easy to use and have good performance."
  • "The data duplication should be improved."

What is our primary use case?

The solution can be used to backup databases. For example, from Windows, Linux, and Oracle. It is sometimes used by government organizations for email backup. 

What is most valuable?

The solution is easy to use and have good performance.

What needs improvement?

The data duplication should be improved.

For how long have I used the solution?

I have been using the solution for a long time.

Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support has not been good in my experience. They need to have faster and more reliable support for this solution.

How was the initial setup?

The installation was straightforward for me since I have done it before. It might not be for first time users. The time for the installation all depends on the environment.

What about the implementation team?

We have one technician for the maintenance and deployment.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and the price is a bit expensive but it depends on the environment that you have on how much it will cost.

What other advice do I have?

I rate Veeam Backup Replication a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
it_user1455969 - PeerSpot reviewer
System Administrator at a tech services company with 201-500 employees
Real User
Good support, stable, and offers good features for the price
Pros and Cons
  • "I have been in contact with technical support and they are very good."
  • "I would like to see better features for exporting to cloud-based repositories."

What is our primary use case?

We use this product for backing up on-premises virtual servers. We have virtual servers at our two sites that we back up, and we also replicate them between each other.

What is most valuable?

Compared to other products, Veeam has a lot of features for the price.

What needs improvement?

I would like to see better features for exporting to cloud-based repositories.

Having reduced pricing for smaller businesses would be helpful.

For how long have I used the solution?

We have been using Veeam Backup & Replication for approximately 10 years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

There are two of us, myself and my colleague, who use this solution in our company.

How are customer service and technical support?

I have been in contact with technical support and they are very good.

How was the initial setup?

I find the installation fairly easy, although I've been working with it for quite a while.

What's my experience with pricing, setup cost, and licensing?

This product is not cheap, but it's well worth the cost.

What other advice do I have?

I am looking forward to a new feature that is coming out in version 11 that allows you to lock your backups in a Linux backup repository. This will stop ransomware from destroying your backups.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
reviewer967965 - PeerSpot reviewer
DC Infrastructure and Services Engineer at a tech services company with 11-50 employees
Reseller
Powerful storage integration, good support, and good stability
Pros and Cons
  • "It is a powerful software for communicating with the storage and for redundancy."
  • "Its price is higher than other solutions and can be improved. They can also change the version of the software more often."

What is our primary use case?

We use it for backup and recovery.

What is most valuable?

It is a powerful software for communicating with the storage and for redundancy.

What needs improvement?

Its price is higher than other solutions and can be improved. They can also change the version of the software more often.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It has very good stability. It doesn't have any glitches, and it is very stable so far.

What do I think about the scalability of the solution?

It is very scalable. You need more licensing to scale it. 

We have five users of this solution in our company.

How are customer service and technical support?

I would rate them a ten out of ten.

How was the initial setup?

The initial setup was easy. The deployment took two and a half hours.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than other solutions.

What other advice do I have?

Feature-wise, it is a good solution. You can install the free version of this solution to try it out. This free version is valid for 13 days.

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Engineer at Tarch
Real User
Top 5
An user-friendly solution that helps with data backup and replication
Pros and Cons
  • "The tool is good for VMware environments."
  • "Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability."

What is most valuable?

The tool is good for VMware environments. However, it's not very effective for physical servers, payment servers, and libraries. 

The solution is very good for backup and replication. 

You can use one license for backup without needing additional capacity licenses for backups or updates. It also doesn't require additional licenses to back up to a Git library.

The tool is easy to use and user-friendly. Its data recovery options are good. Veeam Data Platform supports data encryption. 

What needs improvement?

Veeam Data Platform needs to improve data backup for Oracle admin. It needs to improve its stability. 

For how long have I used the solution?

I have been working with the product for 5 years.

What do I think about the stability of the solution?

I rate the product's stability a seven out of ten. 

How was the initial setup?

The product is easy to deploy. It took around 20-30 minutes to complete. 

What's my experience with pricing, setup cost, and licensing?

Customers require a perpetual license for the product. However, along with the license, they must also subscribe to the support service for one year or three years under a separate contract.

What other advice do I have?

I rate the overall solution an eight out of ten. I have no complaints about its data availability. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presales Solutions Architect at Win S.A.
Real User
Top 20
Has valuable disaster recovery features and good technical support services
Pros and Cons
  • "The technical support services have always been good."
  • "The product's initial setup process could be complex for application backup and database agent installations."

What is most valuable?

The platform's most valuable feature is continuous data protection. It is useful for data management and maintaining availability. It helps mitigate points of failure.

What needs improvement?

The product's initial setup process could be complex for application backup and database agent installations.  

For how long have I used the solution?

I have been working with Veeam Data Platform since 2015.

What do I think about the stability of the solution?

I rate the product stability a ten. 

What do I think about the scalability of the solution?

The product is highly scalable in a cloud environment, which I would rate as nine out of ten. However, in a local environment, its scalability is constrained by the existing infrastructure.

How are customer service and support?

The technical support services have always been good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process's rating varies depending on specific requirements. For server backup, I rate it a ten. It can be more complex for application backup and database agents, so I rate it around seven. On average, I rate it eight or eight and a half.

It is deployed in both cloud and on-premises environments. A simple agent installation might take an hour, while a full server setup with all features could take up to a week.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five, depending on the application and environment.

What other advice do I have?

Veeam is highly effective in supporting disaster recovery. It provides detailed configuration options and generally performs better than Acronis.

The product's key features for managing data recovery include performance improvements and backup capabilities for various systems and virtual servers.

Its impact on operational costs and recovery time objectives depends on the defined policies, such as differential or full backups, and recovery time objectives. 

AI in Veeam is still developing. I have seen some documentation but still need to engage with it fully.

I recommend it to others and rate it a ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.