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PeerSpot user
IT Manager at Asheville Head, Neck and Ear Surgeons, PA
Vendor
We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

What is most valuable?

The ability to manage backups from any machine from one location.

How has it helped my organization?

We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.

What needs improvement?

None since the release of endpoint backup management.

For how long have I used the solution?

I've been using it for over two years.

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August 2025
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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

It's wonderful - 10/10.

Technical Support:

It's wonderful - 10/10.

Which solution did I use previously and why did I switch?

We previously used Symantec Backup Exec, it was cumbersome, didn’t handle our virtual machines, and kept us on tape backups.

How was the initial setup?

Straightforward, with a very intuitive setup and layout.

What about the implementation team?

We did it in-house.

What was our ROI?

Given this is Backup & Replication, the ROI is similar to that of an insurance plan - priceless when needed, but no monetary benefit until such time. Still worth every penny for the peace of mind.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Go for it, you’ll never regret it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user248538 - PeerSpot reviewer
it_user248538IT Manager at Asheville Head, Neck and Ear Surgeons, PA
Vendor

We implemented Endpoint Backup on our Exchange server (and the rest of our physical servers--the last holdouts) a few weeks ago and LOVE it. It's so nice to be rid of the tape backups and take us humans out of the equation in regards to our data backup and replication (onsite and offsite backups).

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it_user248913 - PeerSpot reviewer
Support Services Manager with 51-200 employees
Vendor
Has improved backup recovery time significantly

What is most valuable?

  • Ease of use
  • Reliability

How has it helped my organization?

It's improved backup recovery time significantly, and makes backup testing a breeze.

What needs improvement?

I can't think of any.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with stability.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

Used to use vRanger. Switched to Veeam as "it just works" as their slogan suggests.

How was the initial setup?

Setup is straightforward. There are excellent installation and administration guides which help with this process.

What about the implementation team?

We implemented it in-house.

Which other solutions did I evaluate?

  • vRanger
  • Backup Exec

What other advice do I have?

For backup of VMware environments, you cant really go wrong with Veeam.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
it_user159807 - PeerSpot reviewer
Sr. security/system engineer at a media company with 501-1,000 employees
Real User
The Active Directory aspect needs improving but overall straightforward to install.

What is most valuable?

The backup and replication ability.

How has it helped my organization?

Backups and restores are completed very fast. Also, it takes less time for backups than previously.

What needs improvement?

Active Directory, because if we could restore GPO as a single level object as well as restoring AD schema partition through backup then I think it will be great product.

For how long have I used the solution?

I've been using it alongside Veeam Backup and Replication four years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It is very good.

Technical Support:

Technical support is also very good.

Which solution did I use previously and why did I switch?

We are using both solutions right now.

How was the initial setup?

It is straightforward to install and easy to configure and backup too.

What about the implementation team?

I implemented it myself.

What was our ROI?

I think almost 80%.

What's my experience with pricing, setup cost, and licensing?

It is just the license cost. and after that there is no cost except for support maintenance.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

It is a nice product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User
If you are in a virtualized environment, there is nothing better than Veeam One but the alerts need better descriptions.

What is most valuable?

I really like the reporting. You can build your own reports and schedule to send them any time. I also like the fact that alerts are resolved automatically if there is no longer an issue.

How has it helped my organization?

From a storage prospective we were getting alerts when the Hyper V LUNS reached the threshold and we were able to fix the space issue before something worse happened.

No more surprises about our Hyper-V environment, storage.

What needs improvement?

Better description of the problems as the alerts are missing good descriptions. Sometimes you need to spend extra time to Google the error because the information from the alerts is not clear enough.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Deployment is very simple, the installation wizard is very easy and then it is just simply adding whatever you want to monitor.

What do I think about the stability of the solution?

I don't have any stability issues.

How are customer service and technical support?

I need to give them 10/10. All the cases are resolved in the time they give.

Which solution did I use previously and why did I switch?

We used PRTG but we were getting a lot of false positives.

What other advice do I have?

If you are using a virtualized environment, there is nothing better than Veeam Backup and Veeam One.

If you deploy Veeam Backup and Veeam One, you will sleep much better.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user203934 - PeerSpot reviewer
it_user203934Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User

I like VMTurbo Ops, right now I am using SCOM to monitor our infrastructure.

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it_user199806 - PeerSpot reviewer
Data Center Operations Manager at a financial services firm with 51-200 employees
Vendor
Good product but it's not suitable for a virtual environment.

What is most valuable?

Exchange and File server backup are valuable features.

How has it helped my organization?

Versions of backup files helped us to recover files as per users requirement.

What needs improvement?

Virtual Environment

For how long have I used the solution?

I've used it for seven years.

What was my experience with deployment of the solution?

No, but deployment is bit complicated.

What do I think about the stability of the solution?

Having issues with the hardware.

What do I think about the scalability of the solution?

Tape base backup and data is spread across the tapes.

How are customer service and technical support?

Customer Service:

2/10.

Technical Support:

2/10.

Which solution did I use previously and why did I switch?

We previously used the Windows backup solution and we changed to Tivoli for automated backups and multiple copies of backup sets to comply with central bank policy to keep the backup data offsite and out of the country.

How was the initial setup?

Initial set up was bit complicated. Policy definition is not easy.

What about the implementation team?

We used a vendor team whose expertise was 2/10.

What was our ROI?

It's not 100%.

Which other solutions did I evaluate?

No. We did not do an evaluation.

What other advice do I have?

Good product but not it's suitable for a virtual environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user274740 - PeerSpot reviewer
it_user274740Business Development Director with 51-200 employees
Vendor

Hi,

I am also surprised by this comment. Veeam is great for virtual environements. We have many financial customers that use and love it.

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it_user200493 - PeerSpot reviewer
Sr. System Engineer at a energy/utilities company with 10,001+ employees
Real User
If you're unsure, implement it in your lab environment, it will change your mind.

What is most valuable?

  • ESXi & vCenter comparability
  • Veeam Backup support
  • Fully customization

How has it helped my organization?

It has made it easier to monitor our virtual environments.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10 but we haven't really used it.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It was moderate.

What about the implementation team?

In-house implementation.

Which other solutions did I evaluate?

We also looked at SCOM.

What other advice do I have?

If you say no to Veeam One, at least implement it in your Lab environment, it will change your mind.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user368379 - PeerSpot reviewer
it_user368379Infrastructure Architect at a non-tech company with 51-200 employees
Vendor

How are you still liking this product? Do you use it for storage and network as well?

PeerSpot user
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User
It is easy to recognize issues before they become significant although identifying hardware issues needs work

What is most valuable?

We like the alerting, reporting, and the dashboard features.

How has it helped my organization?

Using the reporting and dashboard features has allowed us to remain proactive with our infrastructure such as identifying datastores with high IOPS or an ESXi host with high memory utilization. Veeam ONE delivers this data in a user-friendly format that makes it easy to recognize issues before they become significant.

What needs improvement?

Veeam ONE does not easily recognize hardware issues within the infrastructure out of the box which costs some administrative overhead.

For how long have I used the solution?

We have been using Veeam ONE for just over one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Stability has been perfect. Definitely no complaints in that area.

What do I think about the scalability of the solution?

We have a fairly small infrastructure so scalability isn’t something we’ve tested.

How are customer service and technical support?

Customer Service:

We have not needed to contact Veeam customer service.

Technical Support:

We have not needed to contact Veeam technical support. Any configuration issues have been solved using their knowledge base.

Which solution did I use previously and why did I switch?

We used System Center Operations Manager (SCOM) prior to using Veeam ONE. We switched to Veeam ONE when the decision to use a third party solution was implemented.

How was the initial setup?

Deployment was very easy and straightforward.It was mostly “Next, Next, Next, Finish” during the deployment.Connecting Veeam ONE to our vCenter and creating the SQL database on a remote host were the only details that required any focus.

What about the implementation team?

We implemented Veeam ONE in-house, specifically with just one administrator; very easy to implement.

What was our ROI?

ROI is difficult to measure in a cost center since we don’t produce revenue.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE was procured through a promotion that coupled it with Veeam Backup and Replication. We were interested in a backup solution for our hypervisor environment however Veeam ONE quickly proved to be a solution we intend to license for the long term. As I’ve already mentioned with the ease of setup and use, costs have been minimal.

Which other solutions did I evaluate?

Veeam ONE is actually complimenting a different product leveraged through a third party contract. The third party is responsible for monitoring our business-critical systems, however, we prefer Veeam ONE because it recognizes issues before the third party solution does and, because no Veeam ONE agent is required, we’re comfortable using two monitoring solutions with no significant resource overhead costs.

What other advice do I have?

Veeam ONE is the perfect solution for monitoring and managing your hypervisor infrastructure. However we rely on a different solution for systems that are not part of our hypervisor infrastructure such as our database servers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user199092 - PeerSpot reviewer
it_user199092Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
Real User

My storage is pretty simple, consisting of (2) HP P2000 G3 SANs so I use the email notification feature on the controllers to notify me of storage hardware events. Veeam ONE picks up issues with the datastores so I seem to have the bases covered for storage.

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it_user176604 - PeerSpot reviewer
Server Administrator at a religious institution with 501-1,000 employees
Vendor
Set up is very easy. Pick your proxy server, set up the repositories and off you go. The backup compressions needs work.

What is most valuable?

  • Replication
  • WAN Accelerator
  • Backup
  • Ease of use
  • File Level restoration

How has it helped my organization?

Restores are faster. Moving virtual machines from one location to another is easier and is far less time consuming than Tape backups. Setting up jobs replicas or backup jobs is also quick and easy.

What needs improvement?

Backup compression. It has got better but still could improve somewhat.

For how long have I used the solution?

3+ years (I started with the Veeam Free Edition and have used the Full Product since 6.5)

What was my experience with deployment of the solution?

The only issues i've had is with updates. The program will error and then the server needs rebooting or the patch reapplied. I have only noticed that issue with version 7.

What do I think about the stability of the solution?

Only stability issues are as i stated in the above question.

What do I think about the scalability of the solution?

No issues. You can make many repositories in all different locations if needed.

How are customer service and technical support?

Customer Service:

4/5 as the support is very good and responsive. I have always received the correct answer the first time calling.

Technical Support:

Same as Customer Service. Top Notch. Always very responsive and get the answer the first time. Tech's really know their product well.

Which solution did I use previously and why did I switch?

Nope. I have always used Veeam for virtual machines and Backup Exec for physical boxes.

How was the initial setup?

Set up is very easy. Pick your proxy server, set up the repositories and off you go.

What about the implementation team?

In house with only the documents from Veeam. No problems at all.

What was our ROI?

This is a good question. Veeam is competitively priced. When compared to Tape or other virtual solutions Veeam is by far the most cost effective. I spend 75-80% less time managing backups than i used too. Troubleshooting is easier, and it has less moving parts than traditional backup solutions.

What's my experience with pricing, setup cost, and licensing?

I can't remember. Veeam is licensed by processor and I would say it is much cheaper than it's competitors.

Which other solutions did I evaluate?

Not really Veeam is far and away the market leader for virtual environment. I have looked at vRanger and Appassure.

What other advice do I have?

Don't wait. It is a very simple install and your backup and replication jobs will run better than ever.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam is meant for Virtual environment but with the new Endpoint Backup solution you should be able to back up those physical servers.

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Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.