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it_user528894 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Its backup, replication, monitoring and reporting features are valuable.

What is most valuable?

  • Backup
  • Replication
  • Monitoring
  • Reporting

How has it helped my organization?

It is fast, reliable and secure.

What needs improvement?

They need to find better ways for RDMs and to somehow backup physical servers.

For how long have I used the solution?

I have used it for five years.

Buyer's Guide
Veeam Data Platform
May 2025
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What do I think about the stability of the solution?

I have not encountered any stability issues; the product is very stable.

What do I think about the scalability of the solution?

I have not encountered many scalability issues.

How are customer service and support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

They need to make better offers for SMB customers.

Which other solutions did I evaluate?

Before choosing this product, I did not exactly evaluate other options.

What other advice do I have?

Simply, if you have a decent virtual environment… Go for it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user168444 - PeerSpot reviewer
Manager Infrastructure at a manufacturing company with 1,001-5,000 employees
Real User
It provides detailed monitoring and alerting. I'd like to see Xen- and KVM-based virtualization monitoring improved

What is most valuable?

  • Detailed monitoring and alerting (I loved the advanced monitoring and reporting at my previous organization)

How has it helped my organization?

Previously, the infrastructure was configured and backed up at the application level and configuration changes were not replicated. With replication at the infrastructure level now, we don't have to worry about configuration changes.

What needs improvement?

  • Monitoring of Xen- and KVM-based virtualization

For how long have I used the solution?

I have used it for approximately over one year.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not scaled it until now.

How are customer service and technical support?

I have not used technical support.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

It’s a great tool and management should consider spending money for it, as it eases a lot of complexities.

I have been using the free version but would definitely opt for the paid version if management approves it.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

It’s a simple and reliable solution, especially as I have experience with VMware products (ESXi).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
PeerSpot user
Senior IT Systems Administrator at a energy/utilities company with 501-1,000 employees
Real User
The monitoring, reporting and capacity planning features are valuable.

What is most valuable?

  • Monitoring
  • Reporting
  • Capacity planning

How has it helped my organization?

It allows us to proactively monitor of virtual infrastructure, and has reduced downtime.

What needs improvement?

Reduce the use of dark colors in the product interfaces (GUI).

For how long have I used the solution?

I have used it for five years.

What do I think about the stability of the solution?

No stability issues encountered so far.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is not so good:

  • Communication issues due to language differences
  • Slow responses

Which solution did I use previously and why did I switch?

We previously used IBM & Microsoft solutions.

How was the initial setup?

Initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses are getting costlier whenever there is a new version.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated VMTurbo & VMware Operations Manager.

What other advice do I have?

It’s a great product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Data Center Engineer at Strategic Solutions of Virginia
Real User
It drastically lowered the strain on our hosted environment during backup windows all while decreasing the amount of time the backups require for completion.

What is most valuable?

All of the explorers, bitlooker, scale out backup repository, and backup appliance integration.

How has it helped my organization?

Veeam drastically lowered the strain on our hosted environment during backup windows all while decreasing the amount of time the backups require for completion. Upgrades to the backup environment take considerably less time to complete.

What needs improvement?

The endpoint(agent) backup to be fully included/supported as part of the licensed product.

Update: this functionality should be included sometime between Q4 2016 - Q1 2017

For how long have I used the solution?

2+ years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

The customer service staff are always willing to provide any information or support that they can.

Technical Support:

They have the best backup support in the industry our time to resolution regarding any issue has been resolved in an expedited manner.

Which solution did I use previously and why did I switch?

Yes, we used EMC Avamar before and switched primarily due to cost however the Veeam/DataDomain offering is more robust.

Update: We are now looking to move off of DataDomain due to restore speeds.

How was the initial setup?

Setup is simple however to achieve best performance and results there are added design considerations.

What about the implementation team?

We implemented the solution in house. We are a Veeam service provider but went to VeeamOn for additional training, not that the software is complicated but there is so much functionality that meeting the engineers provided great insight.

What was our ROI?

We were seeing ROI within a year.

What's my experience with pricing, setup cost, and licensing?

Go for the availability suite which includes Veeam One. It can be had for an incremental cost and it provides very actionable alerts.

Which other solutions did I evaluate?

Arcserve, Symantec, Unitrends, and VMware.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Veeam Customer and Partner.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. It will definitely be nice if they incorporate the Endpoint Backup in the full product but who knows. I heard a rumour that physical server support is coming possibly this year but we will have to wait and see. The best part is that Nimble Storage support is coming in 9.5 which I cannot wait for.

it_user395730 - PeerSpot reviewer
IT Admin at a financial services firm with 1,001-5,000 employees
Real User
It offers granular restore points for SharePoint. I'm looking for it to support Unix/Linux platforms.

Valuable Features:

  • Simple VM backup & restore management console
  • Works with both industry standard hypervisors, VMware & Hyper-V
  • Fast and easy implementation
  • Granular restore points for SharePoint

Improvements to My Organization:

It provides simple DR operation & management for our heterogeneous virtualisation platform.

Room for Improvement:

Besides Wintel environments, it would be good to have DR/HA for Unix/Linux platforms.

Use of Solution:

I have been using it for 1½ years.

Deployment Issues:

We have not had any issues with deployment, stability, or scalability.

Customer Service:

Customer service is awesome.

Initial Setup:

Initial setup was straightforward because it only provides DR.

Implementation Team:

Project implementation was via a vendor team.

Other Solutions Considered:

We evaluated Availl software, because of their Wide Area File System technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Technical Manager & Vice Chairman of the Board at a tech services company with 51-200 employees
Consultant
Backup speed and data compression power have helped us.

Valuable Features:

SureBackup is the product’s most valuable feature to me.

Improvements to My Organization:

Its backup speed and data compression power have improved the way my organization functions.

Room for Improvement:

I think it would be great if it could back up from inside virtual machines (like Backup Exec) with compression. For example, if it could backup files and folders, SQL DBs, AD objects, and so on.

I’d like to see them improve the time scheduler GUI or its compatibility with tape devices.

Other Advice:

I would tell others looking to implement this product about its pros and cons (SureBackup, data compression ratio, etc.), and would tell them to implement it on a dedicated physical server with FC-HBA.

It is very easy to work with its GUI. It has a lot of features with a low (reasonable) price when compared with other backup solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Implementation Engineer at a tech services company with 51-200 employees
Consultant
With storage integration, it has improved the backup windows and reduced the impact on the VMs.

Valuable Features

Backup and SureLab are this product’s most valuable features to me.

Improvements to My Organization

With storage integration, it has improved the backup windows and reduced the impact on the VMs. SureBackup has also come in handy when we are looking at updating applications. We kind of use it as a test environment.

Room for Improvement

I would like to see the ability to backup to cloud service providers such as Azure.

Use of Solution

I have used this solution for four years.

Deployment Issues

I have not encountered any issues with deployment or stability or scalability.

Customer Service and Technical Support

The level of technical support depends on the agreement.

Pricing, Setup Cost and Licensing

Pricing-wise, it’s expensive. However, the product is great and does what it says.

Other Solutions Considered

We also evaluated Veritas Backup Exec.

Other Advice

It is very easy to implement and by far a better product than any I have seen so far.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner
PeerSpot user
PeerSpot user
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Real User
BitLooker makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

What is most valuable?

BitLooker: It is an advanced technology designed to reduce backup size. It makes you exclude deleted file blocks, swap and hibernation files, and user files or folders.

How has it helped my organization?

Based on my previous experience with different backup products, Veeam is the best one that understands and integrates easily with virtual infrastructure.

What needs improvement?

Add new features on application backup and recovery. And expand the range of applications supported.

For how long have I used the solution?

I have used it for about two years.

What was my experience with deployment of the solution?

There was some incompatibility with Windows drivers, but it was fixed by the support team.

How are customer service and technical support?

Technical support is excellent. I had three cases and they all were solved perfectly. The support team is highly qualified.

Which solution did I use previously and why did I switch?

I worked with Symantec NetBackup/Commvault and EMC NetWorker. Veeam is the best for virtualization backup.

How was the initial setup?

Initial setup was straightforward and the steps were so simple.

What was our ROI?

My ROI is 50%.

What's my experience with pricing, setup cost, and licensing?

Pricing/licensing is fair enough. Licensing for this software is per CPU socket.

What other advice do I have?

Consider it if you are running a totally virtualized infrastructure. And try to focus on Veeam as the single reporting tool. It is just very useful and easy.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.