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PeerSpot user
IT Director at a consultancy with 10,001+ employees
Real User
Jun 10, 2017
Its ease of use and simple UI are the most valuable features.

What is most valuable?

Its ease of use is the most valuable feature. It has a very simple UI.

How has it helped my organization?

Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.

What needs improvement?

Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.

For how long have I used the solution?

I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.

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What do I think about the stability of the solution?

There were no stability issues that could not be resolved.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and support?

The technical support is excellent; they are very prompt and knowledgeable.

Which solution did I use previously and why did I switch?

We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.

How was the initial setup?

The setup was very straightforward and any technical person can do the initial setup.

What's my experience with pricing, setup cost, and licensing?

Licensing is per CPU, so it depends on the number of physical CPUs.

Which other solutions did I evaluate?

Based on my previous experience with Veeam, I didn’t evaluate anything else.

What other advice do I have?

It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user265821 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Consultant
Jun 10, 2017
We are able to assure greater uptime for our servers and clients.
Pros and Cons
  • "With Replication, Veeam allows us to have a duplicated VM on standby."
  • "The physical server backups and direct storage connectivity need improvement."

How has it helped my organization?

With Veeam Backup and Replication, we have closed the time it would take to recover from a VM failure. We are able to assure greater uptime for our servers and clients.

What is most valuable?

With Replication, Veeam allows us to have a duplicated VM on standby.

In the event that we need to failover to the replicated VM, Veeam allows a very simple and fast procedure to do so.

What needs improvement?

The physical server backups and direct storage connectivity need improvement.

What do I think about the stability of the solution?

Stability has not been an issue. In my experience, it has been very reliable and stable.

What do I think about the scalability of the solution?

I have directly not encountered any scalability issues. We have a few dedicated Veeam Backup and Replication servers in our environment. Veeam Backup and Replication allows “proxy” servers to enable the scalability.

How are customer service and technical support?

The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and professional; they handled each case satisfactorily.

Which solution did I use previously and why did I switch?

We were not using any other solution prior to this one. We have used Veeam since the start of our data center virtualization.

How was the initial setup?

The setup and integration were very straightforward. Setting up a few jobs was a little more complex, but that was due to the complexity as to how the VM needed to be backed up and where it was being backed up to.

What's my experience with pricing, setup cost, and licensing?

I always tell others upfront that the licensing is based on the number of host CPUs. I also explain how easy it is to recover VM data or the entire VM and to take that into consideration when looking at the pricing.

What other advice do I have?

Be sure to size your backup data volumes correctly. Whatever you think is enough, you will soon need more than what it may seem initially.

Disclosure: My company has a business relationship with this vendor other than being a customer. The company I currently work for resells Veeam Backup and Replication.
PeerSpot user
Buyer's Guide
Veeam Data Platform
December 2025
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PeerSpot user
Senior System Engineer at a tech services company with 11-50 employees
Real User
Jun 6, 2017
The SQL table-level restore helps the customer to restore a single table instead of the entire database.

What is most valuable?

There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.

  • SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
  • Instant VM Recovery: It helps in case of a VM crash down.
  • SureBackup: You are assured that your backup is recoverable.

How has it helped my organization?

We are a MSP and we deliver the best solutions to our customers.

Veeam was one of the key products available for the virtualized environment.

What needs improvement?

They have to expand their operations for the physical environment.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.

How are customer service and technical support?

Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.

Which solution did I use previously and why did I switch?

As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable and the product is worth investing in.

Which other solutions did I evaluate?

We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.

What other advice do I have?

VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

From what I have done scheduling is good in the new version at the Windows Agent. Also SQL and Exchange restores leverage the Veeam Explorers so you can restore a database or table even single emails.

See all 3 comments
Vendor
May 25, 2017
The biggest advantage has become the functionality of instant recovery and a synthetic full backup.

What is most valuable?

In the past, it was an agentless backup for virtual machines run on the VMware ESX and ESXi (free ESXi without vCenter) servers. As the competitive products also began to use CBT and began to dismantle agentless backup, the biggest advantage for me was the functionality of instant recovery and a synthetic full backup. The SureBackup task and the ability to quickly create a clone of the production environment for testing are also great.

How has it helped my organization?

It ensures the security of the stored data. It saves time for recovery and disk space.

What needs improvement?

Improve compatibility with the database systems such as Oracle, PostgreSQL, and MySQL, and increase the number of compatible disk systems for the snapshot functionality.

For how long have I used the solution?

I have used this solution for about 6-7 years.

What do I think about the stability of the solution?

There were standard problems with the snapshot consolidation for big virtual disks.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

We have used almost all of biggest players for a backup solution. Veeam won because it is simple to use and great to integrate with virtualization solutions.

How was the initial setup?

The setup was easy and quick.

What's my experience with pricing, setup cost, and licensing?

It would be useful to use the capacity licensing option.

Which other solutions did I evaluate?

We looked at other solutions, namely Dell EMC Data Protection Suite (DPS), Veritas Backup Exec and IBM Spectrum Protect.

What other advice do I have?

It always depends on your needs and the client's environment. If the client has virtualization for almost all systems, then Veeam is the best way to protect them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user653964 - PeerSpot reviewer
Director, Information Technology at a newspaper with 51-200 employees
Real User
May 25, 2017
The ability to offload backup snapshots to the SAN helps with reducing the backup durations.
Pros and Cons
  • "The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
  • "They need to address the confusing recovery dialogue."

How has it helped my organization?

There’s not much a backup software can do to the organization but its features enable us to have an inexpensive data recovery solution that ultimately plays a factor when choosing to move applications and services to the cloud.

What is most valuable?

The greatest benefit of this software is its reliability. The ability to offload backup snapshots to the SAN helps with reducing the backup durations. The ability to turn on each VM for verification that the backup is reliable is another great feature. Recovery of a VM often takes longer for the tech to respond than the software to complete its recovery and power on speaks to the recover speed. The changed block tracking feature is one that enables us to choose which systems need a frequent (i.e., 5 min) incremental.

What needs improvement?

They need to address the confusing recovery dialogue. When you go through the recovery of just a single file within a VM you select the file recovery type and then after selecting a point in time you are presented with a “Finish” button. It’s not clear that no existing files would be overwritten nor affected which can be especially stressful when the VM is live. A change to this dialogue would be welcomed.

What do I think about the stability of the solution?

In earlier versions, there were some stability issues, but nothing in recent years that I can recall.

What do I think about the scalability of the solution?

We have not had scalability issues and I don’t see how this couldn’t scale to a much larger environment than the one I’m responsible for.

How are customer service and technical support?

The support staff are very knowledgeable to what I remember. We don’t really utilize them much, but a couple years back when we had storage issues, Veeam was very helpful.

Which solution did I use previously and why did I switch?

I’ve used traditional backup software that was based on tape and their move to VM backups still used this model. I always tried to pigeon hole backups to disk into tape containers which too frequently resulted in problems. Other VM backups earlier on didn’t improve at the same rate as Veeam.

How was the initial setup?

Setup has always been simple. You add your host, a connection to a backup location and in a few clicks you’ve initiated your first backup. I’m simplifying it but if you compare it to most others, the setup takes a fraction of the time.

What's my experience with pricing, setup cost, and licensing?

If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time.

Which other solutions did I evaluate?

We looked at Veritas NetBackup, ArcServe, Veritas Backup Exec, CommVault, and one other that has since gone out of business. The name eludes me.

What other advice do I have?

I suggest that you have another set of backups than just a deduping appliance that replicates offsite. This ‘second’ backup should be stored in a secure manner considering the news of backups being taken hostage by ransomware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Nice review. Definitely love the snapshot integration for backup as we are a Nimble shop and it speeds backups up compared to previous.

it_user626055 - PeerSpot reviewer
Virtualization, Storage & Data Protection Specialist at a tech services company with 51-200 employees
Real User
May 23, 2017
It is integrated with HPE storage solutions and it supports VM recovery.

What is most valuable?

It’s very simple to implement and use. It is agentless. It is integrated with HPE storage solutions (SAN and a deduplicated repository) and it supports instant VM recovery.

How has it helped my organization?

We have significantly improved the restore process of single items, like an Exchange Mailbox with a very simple wizard-driven process.

What needs improvement?

It requires a Windows Server, but it would be a good idea to have an appliance with no Microsoft license required. As of now, there’s no chance to backup NAS shares (CIFS/NFS).

For how long have I used the solution?

I have known and used Veeam Backup and Replication from v6 in 2011.

What do I think about the stability of the solution?

There were no stability issues in my experience.

What do I think about the scalability of the solution?

There were some issues with repository scalability in legacy versions.

How are customer service and technical support?

The technical support team is professional and competent. I would give technical support a rating of 9/10.

Which solution did I use previously and why did I switch?

We used Symantec Backup Exec and CA Arcserve. We changed because there was a lack of features specific for a virtualization environment. Arcserve has a complex way to backup Exchange.

What's my experience with pricing, setup cost, and licensing?

The price is adequate for the quality of the product. There are several editions/licenses that start from basic functionality (Standard Edition) to the edition that includes maximum integration (Enterprise Plus). I would recommend considering at least the Enterprise Edition.

Which other solutions did I evaluate?

We try to use both Symantec Backup Exec and CA Arcserve.

What other advice do I have?

Only consider the Availability Suite if you need to monitor your virtual environment within backup processes and you have nothing implemented on it.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Reseller Silver Partner and Cloud Provider Silver partner.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Nice review. An appliance would be awesome but not sure if that is a direction they will go. Version 10 which was announced at VeeamON listed NAS backups as a new feature as I was there.

PeerSpot user
Enterprise Engineer / Virtualization Support at a tech services company with 10,001+ employees
Consultant
Top 20
Mar 3, 2017
Performs capacity planning of virtual and backup environments. Does cost failure modeling.

What is most valuable?

Some of the valuable features, amongst other brilliant features, are:

  • Veeam ONE Reporter: Reporter is the reporting server part of Veeam ONE. It is accessible via a web console, providing featured packed templates (workspace) and dashboard widgets.
  • Close-to-accurate capacity planning of virtual and backup environments.
  • Host failure modeling
  • What-if analysis in case one host has to fail
  • Determining if all production VMs will be continuously available on fewer hosts.
  • VM optimization by identifying over/under-allocated CPU and memory resources, i.e., right-sizing.

Generating reports is based on your selection criterion and parameters, giving you presentable views for VMware and Hyper-V infrastructures for:

  • Backup infrastructures with disk, replication, and tape jobs
  • Backup repositories (capacity planning for forecasting)
  • Virtual infrastructure trends and alarms
  • Virtual infrastructure hosts, clusters, data stores, and VMs

How has it helped my organization?

Complete visibility into compute, storage, and backup resources.

It helps us to meet our client SLAs by optimizing resource usage with tremendous cost-savings (charge-back).

What needs improvement?

I would like to see more drill-down and granular coverage of the compute stack and virtual infrastructure elements for Hyper-V.

I am comparing this to more features already available for VMware environments. I read that more features have now been added in version 9.5 and that the current ones have been enhanced.

For how long have I used the solution?

We have used this solution for four years, since version 6.5.

What do I think about the stability of the solution?

There have been no stability issues so far.

A lot of improvements are made with each new release, as long as you follow the proper and guided upgrade steps.

You also have to take into account the initial best practice deployment with optimal configurations that meet our clients' virtual and backup estates.

What do I think about the scalability of the solution?

There have been no scalability issues so far. Our Veeam ONE servers are implemented as hosted VMs, as opposed to physical machines. These are easily scalable in terms of resources.

Which solution did I use previously and why did I switch?

We used other solutions previously. We are still using SolarWinds Virtualization Manager, version 6.3, in conjunction with Veeam ONE.

One of our large clients decided to acquire Veeam ONE based on their own research. This decision was seconded by us.

We found the reporting and capacity planning tools were really what they needed. That helped us support them better. The cost savings was the driving force.

How was the initial setup?

The initial setup was fairly easy and straightforward with guided wizard-driven configurations. The single-server is used for small to medium size enterprises.

Much larger virtual and backup environments with separate dedicated servers require advanced deployment.

What's my experience with pricing, setup cost, and licensing?

Depending on the edition (Standard, Enterprise, Enterprise Plus), all license costs are calculated per number of physical CPU-Sockets, in each hosted, server hardware.

Which other solutions did I evaluate?

I evaluated Turbonomic 5 (formerly VMTurbo) before. It is a master and “monster” of capacity planning for virtual environments of any size. It is feature-packed and fast.

However, I first started working with SolarWinds Virtualization Manager and still use it in the workplace. I use it extensively for VM sprawl and storage monitoring which is easier for me with this product. It also gives us recommendations on resource sizing/tuning. Veeam ONE and Turbonomic do this as well in their own efficient ways.

What other advice do I have?

If you are looking for complete visibility into your VMware and/or Hyper-V infrastructure with seamless integration of Veeam backup & replication environments at no additional cost, then look no further. It just works.

Just “picture it”:

  • Great cost-savings with linked SLAs
  • Boosts ROI across the board
  • Slices down on Capex and Opex


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user220182 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees
Vendor
Feb 26, 2017
This is a good solution for a small to medium size company. The backup speed isn't lightening quick.

What is most valuable?

The reverse incremental feature is most valuable to us.

How has it helped my organization?

It is intuitive to use. It was easy to train IT guys how to use it.

What needs improvement?

I would like to see any backup process other than the snapshot backup.

For how long have I used the solution?

We have used the solution for four years.

What do I think about the stability of the solution?

Sometimes if a backup failed, it meant the snapshot was not removed. This could cause the VM to crash when it ran out of snapshot space.

What do I think about the scalability of the solution?

I didn't need it for our environment which had three ESX hosts and 50-60 VMs.

How are customer service and technical support?

I didn't use the technical support directly, but the guys reporting to me did. I believe they were fairly straightforward.

Which solution did I use previously and why did I switch?

I used a product called vRanger by Quest. They are very similar, but I decided to switch to Veeam after going to a VMware event and seeing that Veeam had become a partner of VMware. This gave me more confidence in their product.

How was the initial setup?

The setup was very simple as it's pretty much a default install.

What's my experience with pricing, setup cost, and licensing?

I see nothing different than what other vendors are doing, which is to price it at "per physical CPU". Just factor that in when looking at cost.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

This is a good solution for a small to medium size company. The backup speed isn't lightening quick. However, a lot depends on your environment and what you're backing up to i.e., NAS or SAN.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.