Replicate several sites using VMware, centralise backup, and 10 agencies with Hyper-V and SQL databases.
Sales Representative at a tech vendor with 11-50 employees
Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory
Pros and Cons
- "Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory."
- "Get only one interface to manage all backup sites, secure them with replication, and manage outside LTO media."
- "Add an archive option to support legal obligations."
What is our primary use case?
How has it helped my organization?
Get only one interface to manage all backup sites, secure them with replication, and manage outside LTO media.
What is most valuable?
Replication and restore object in Exchange boxes with possibility to select part of Microsoft directory.
What needs improvement?
Support others operation systems, e.g., AIX.
Add an archive option to support legal obligations.
Buyer's Guide
Veeam Data Platform
December 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller and specialist of Veeam and Spectrum Protect.
Senior IS/IT Consultant, Backup D/R Specialist at a tech company with 51-200 employees
Safer backups and restores, which means less time worrying
What is most valuable?
- Instant Recovery
- ReFS support
- SureBackup
How has it helped my organization?
Faster and safer backups and restores means less time worrying.
What needs improvement?
- ReFS works
- Evacuation of backups
- Merge
For how long have I used the solution?
For five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
It provides the maximum level of support.
Which solution did I use previously and why did I switch?
I have used all flavors of backup solutions since early 1990s, this is by far the most advanced yet and easiest product to use.
How was the initial setup?
It was straightforward. Basically, it was start, next, then finish.
What's my experience with pricing, setup cost, and licensing?
It can be costly if the wrong license type is chosen. It is important to know what is needed before ordering.
Which other solutions did I evaluate?
I have used all flavors of backup solutions since early 1990s, this is by far the most advanced yet and easiest product to use.
What other advice do I have?
Use a skilled consultant for the initial setup, then let him/her teach you for a day and you are set.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller and Silver Partner.
Buyer's Guide
Veeam Data Platform
December 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Being agentless minimized the install process for new servers.
What is most valuable?
Being agentless minimized the install process for new servers. If you are using folder on your backup configuration, all the new servers has been backuped without any intervention on the backup server.
How has it helped my organization?
It provides more efficiency to restore lost files that were deleted by users. It provides a restoring process for a complete server and replications on another site for the DRP servers.
What needs improvement?
Client/agent for non-virtualized servers: This can be improved by integrating them in the same way as the virtual servers and integrating them into the same backup jobs. Actually, the Veeam team recommends making separate jobs for these servers. The options of the job are not the same if it’s a VM or a physical server.
The best solution is to have the same functionality for a virtual or a physical server.
I have already discussed this point with a member of the Veeam development and he replied to me that it will be improved in Version10. We are waiting ;-)
For how long have I used the solution?
More than 5 years
What was my experience with deployment of the solution?
Nothing, the only problem encounter during installation is a Windows firewall problem but not linked directly to Veeam.
What do I think about the stability of the solution?
We have not had stability issues.
What do I think about the scalability of the solution?
We have not had scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h max.
Technical Support:I would give technical support a rating of 10/10 for fast replies and solutions.
Which solution did I use previously and why did I switch?
We were using Symantec Backup Exec. We switched for the simplicity of management with Veeam.
How was the initial setup?
The initial setup was straightforward, but now our infrastructure is more complex. We started with five servers and now we have more than 150 servers protected by the Veeam solution.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are reasonable.
Which other solutions did I evaluate?
We looked at Acronis, NetBackup, and Backup Exec.
What other advice do I have?
No special advice, other than just follow the wizard and you can start faster than another solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a dealer for Veeam products.
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User
Nice review. We use Veeam as well and upgraded to the Enterprise Plus license to get Nimble integration. Has helped tremendously with backup times nearly half what they were.
Sr. System Admin at a financial services firm with 10,001+ employees
It is very simple and fast to power-on a replicated server, making it come online again
What is most valuable?
Replication (fast recovery for replicated servers).
How has it helped my organization?
It has decreased downtime issues. By using replication, we decreased our downtime for crashed servers and having other service/system issues.
It is very simple and fast to power-on a replicated server, making it come online again.
What needs improvement?
I'm not sure if this option is available in new versions. But different types of licenses could not be used on the same Veeam server in the past, it would be good to be able to use mixed types of licenses in the same server.
For how long have I used the solution?
About four years.
What do I think about the stability of the solution?
No, it is working nice and smooth.
What do I think about the scalability of the solution?
No, because we are using this product in a small environment.
How are customer service and technical support?
We do not encounter many problems with the product, but we do get an instant response when needed.
Which solution did I use previously and why did I switch?
We are still using a different product for backup. Veeam is being used for replication only.
How was the initial setup?
Since it was a single server setup, it was easy to install and configure.
What's my experience with pricing, setup cost, and licensing?
It is acceptable for us because we having been using it for approximately four years. However, I think for new buyers/customers it may be cheaper than other products.
Which other solutions did I evaluate?
Another product is being used for backup. We did a PoC with Veeam, then bought it.
What other advice do I have?
It is easy, with many features, (I think) it is cheaper. Very useful for virtual environments.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Linux Administrator at a financial services firm with 10,001+ employees
We test new patches or features on a VM, which is the same as our production environment
What is most valuable?
It is very easy to recover from crashes or create testing environments.
How has it helped my organization?
By using the “Instant VM Recovery”, we test new patches or features on a VM, which is the same as our production environment.
What needs improvement?
Our VMware License is the Enterprise Plus with Operations Management. For this reason, we only rely on Veeam for backups and a few tests.
Most of our activities are done using VMware itself.
Veeam has more features than we actually use, for example, the virtual labs.
They could integrate Veeam with the storage centers, in order not to use the Veeam Backup Repository Servers anymore.
For how long have I used the solution?
I have used the solution for three years.
Our organization has always used the latest stable version of the Enterprise Edition.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No. If we need to scale, we just create more proxy VMs to help with the extra load.
How are customer service and technical support?
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Which solution did I use previously and why did I switch?
We had other backup solutions, but Veeam has proved to be better than VMware.
How was the initial setup?
The initial setup was made by a consultant from Veeam. It took less than one week to have everything configured and ready for production.
What's my experience with pricing, setup cost, and licensing?
The price for Veeam is better than other backup solutions that we have found out there.
Which other solutions did I evaluate?
Yes. We also use Bacula, but Veeam proved to be faster and more reliable.
What other advice do I have?
First of all, find out what your backup needs are. After that, try an evaluation (or free) version.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Marketing Manager at a tech vendor with 51-200 employees
Protects our production environment without the need to install clients on every VM.
What is most valuable?
Veeam's virtual lab is very useful for making use of existing backups for other purposes.
How has it helped my organization?
We use Veeam to protect our production environment without the need to install clients on every VM for every different MSFT applications that we have in production.
What needs improvement?
Veeam's been doing a good job in terms of delivering new features.
For how long have I used the solution?
We have used this solution for more than 5 years.
What was my experience with deployment of the solution?
The deployment was easy as pie.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
Our production environment is small but growing. So far, there have been no issues in terms of scalability for our use.
How are customer service and technical support?
Customer Service:
Customer service is pretty good. I would give them a rating of 7/10.
I never had to use technical support. The tool is pretty intuitive and we can solve most of the issues on our own.
Which solution did I use previously and why did I switch?
It all comes down to cost.
How was the initial setup?
The initial setup it was straightforward.
What about the implementation team?
We did an in-house implementation.
What's my experience with pricing, setup cost, and licensing?
Talk to your Veeam rep.
What other advice do I have?
The solution scales in an easy and intuitive way.
Disclosure: My company has a business relationship with this vendor other than being a customer. We work with Veeam and other data protection solutions. I work on solution integration.
Pre Sales Manager at a tech services company with 51-200 employees
Instant Recovery reduces the recovery time and enhances the business continuity results
What is most valuable?
Instant Recovery is an amazing feature which reduces the recovery time from hours or sometimes from days to minutes. It enhances the business continuity results.
With the Instant Recovery, you can run the virtual machine from the backup repository at any disaster time. The users can access data and applications within a maximum of two minutes.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
I would rate the technical support a a seven out of 10.
Which solution did I use previously and why did I switch?
We still use other solutions to back up the physical environment, since Veeam only supports virtual machines.
How was the initial setup?
The setup was very easy and straightforward, i.e., without any problems.
What other advice do I have?
I always recommend using all the Veeam features, not only to just create backup jobs.
Veeam is not only a backup software, it helps your organization for business continuity and disaster recovery as well.
Disclosure: My company has a business relationship with this vendor other than being a customer. We (PRO TECHnology) have been Veeam resellers since 2014 and we are now the only Gold Partners for Veeam in our country.
Senior IT Engineer at a tech services company with 51-200 employees
The WAN accelerator feature has been the most valuable for me. We evaluated many tools, but this was clearly better.
Pros and Cons
- "The WAN accelerator feature has been the most valuable for me. That feature reduced the time needed to complete the task from 25 days to less than a week! This is compared with the original tools used: ntbackup, robocopy and Windows Server Backup."
- "Some support replies for a broken backup task have been "rebuild the job from scratch" and this is a bad thing to do if you have many VMs and repositories."
How has it helped my organization?
Before Veeam our customer used to backup data with obsolete tools and had no central console management, so every site had single task to be checked everyday. Now, he receives the full backup report as an email attachment everyday.
What is most valuable?
The WAN accelerator feature has been the most valuable for me. My customer was in trouble because he found a huge quantity of data to be moved from foreign countries sites to the HQ in Milan. That feature reduced the time needed to complete the task from 25 days to less than a week! This is compared with the original tools used: ntbackup, robocopy and Windows Server Backup.
What needs improvement?
I think user support can be more analytic. Some support replies for a broken backup task have been "rebuild the job from scratch" and this is a bad thing to do if you have many VMs and repositories.
What do I think about the stability of the solution?
During a WAN copy we found an issue that if the connection drops and the program reaches the retry limit, sometimes this damages of the backup chain. Strangely, the program runs the day after but it looses the retention points number. For instance, if I set up a 30 day retention point, instead of deleting the oldest file and merging the new one, it keeps going on till the repository is full.
What do I think about the scalability of the solution?
I did not encounter any issue with scalability.
How are customer service and technical support?
I would rate support 7/10.
Which solution did I use previously and why did I switch?
I used many other tools: Acronis, vSphere Data Protection, Symantec BES. I moved to Veeam because I initially found many high level features missing in the other tools. Now the gap is thinned, but I feel more confident with Veeam.
How was the initial setup?
The initial setup has not been simple due to the complexity of the customer's infrastructure and the number of features to be aware of. Veeam initially can be complex. If you want to enable all the modules, you must know how Veeam organizes its console and where to find a feature.
What's my experience with pricing, setup cost, and licensing?
I think the price is good when you choose the Essentials Suite, but when you buy a full featured version (for instance the Enterprise Plus) the price is a little bit expensive. This is typical when a company becomes an industry leader.
Which other solutions did I evaluate?
We evaluated Veritas Backup Exec, Acronis and many others, but Veeam was clearly better. That is the reason why we switched.
What other advice do I have?
If you have a complex environment, first study well how Veeam works. Having some days of training before is better than loosing some weeks after to rebuild the logical structure and jobs many times.
Disclosure: My company has a business relationship with this vendor other than being a customer. Our company is a Veeam reseller.
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
HPE Zerto Software
IBM Turbonomic
PRTG Network Monitor
Acronis Cyber Protect
Dell PowerProtect Data Manager
BDRShield
Cohesity DataProtect
Veeam Data Cloud for Microsoft 365
Nagios XI
Veritas NetBackup
VMware Aria Operations
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?

















Nice review. Veeam is a great product for sure.