The most important feature for me is the security - you can trust that Veeam is working without having to test or check it.
Territory Manager Spain & Portugal at StarWind Software
Secure backup that you can trust to run without monitoring
Pros and Cons
- "I like Veeam a lot because it solves problems, is stable, and runs very well."
- "The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully."
What is most valuable?
What needs improvement?
An area for improvement would be the product's high use of resources and memory.
What do I think about the stability of the solution?
I like Veeam a lot because it solves problems, is stable, and runs very well.
How was the initial setup?
The initial setup is not always easy, and customers often need a lot of help to get Veeam up and running successfully.
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What other advice do I have?
Our customers use Veeam for its good price, quality, and performance. I would give this product a score of eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

CTO at a tech services company with 501-1,000 employees
Top-notch replication and reporting
Pros and Cons
- "The replication feature has proven to be the most valuable feature for us."
- "Sometimes Veeam is not that effective when it comes to legacy environments."
What is our primary use case?
We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.
In total, about 30 employees use this solution.
What is most valuable?
The replication feature has proven to be the most valuable feature for us.
The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.
Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good.
What needs improvement?
Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.
What do I think about the stability of the solution?
Veeam Backup & Replication is very stable and reliable.
What do I think about the scalability of the solution?
We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.
How are customer service and technical support?
The customer service is good and reliable.
How was the initial setup?
The initial setup was very easy.
What's my experience with pricing, setup cost, and licensing?
We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced.
What other advice do I have?
Veeam Backup & Replication is a great product for a virtual environment — it's really effective.
From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.
Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Veeam Data Platform
April 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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System Administrator at a tech services company with 11-50 employees
Easy to set up with good features but file copy jobs result in errors
Pros and Cons
- "The initial setup was very easy."
- "I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error."
What is our primary use case?
We primarily used the solution for backups and replication.
What is most valuable?
For the most part, all of the features are very good.
The initial setup was very easy.
What needs improvement?
I only ever found one error. It was when we were doing a file copy job. After using it for ten minutes, it would slow down and cause a bottleneck error.
It would be ideal if the product can reduce the number of errors we received.
For how long have I used the solution?
I had been using the solution for about six months or so. It hadn't been that long.
What do I think about the stability of the solution?
We do seem to get many errors, especially during file copies.
What do I think about the scalability of the solution?
Not too many people are using the solution. It was basically just myself and my colleague, and we were using it in order to evaluate it. It hasn't been used widely yet.
How are customer service and technical support?
I've never used technical support. I cannot speak to how helpful or responsive they are, having never spoken with them directly. I wouldn't be able to evaluate their services.
Which solution did I use previously and why did I switch?
Before working with this solution, I did not use any other similar products. In the past, I simply used a bit of HP products for certain tasks.
How was the initial setup?
The initial setup is not complex or too complicated. It's very easy and quite straightforward. A company shouldn't have any issues with the process.
What's my experience with pricing, setup cost, and licensing?
There is only one license that you can purchase. My colleague was handling the licensing details. I was looking at it more from a technical perspective and therefore can't speak to the pricing or licensing agreements that are possible.
Which other solutions did I evaluate?
We were basically evaluating Veritas and Veeam. We've just been evaluating both of them.
What other advice do I have?
I used the solution at my previous company. Currently, our organization is considering Veeam and Veritas and we are evaluating both to see which would be best for our company.
I would advise other users to not do file copy jobs from Veeam. It's best to just use it for replication purposes.
I'd rate the solution at a seven out of ten overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Specialist at Bitcon
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
- "For me, the most important feature is alerting."
- "There is a lot of information, so maybe the dashboards could consolidate it."
What is our primary use case?
We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.
What is most valuable?
For me, the most important feature is alerting. I know when something goes wrong, I get an alert.
What needs improvement?
The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.
The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.
For how long have I used the solution?
I have been using Veeam ONE for two or three years.
I recently updated to the latest version.
What do I think about the stability of the solution?
It stays running, so I don't have to put a lot of time there.
I updated recently and it keeps running.
Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.
What do I think about the scalability of the solution?
I have a rather small environment so I haven't had to use this feature.
I assume that it is scalable, but I have never tested it.
How are customer service and technical support?
I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.
Which solution did I use previously and why did I switch?
I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.
How was the initial setup?
The initial setup and installation were very straightforward.
It took less than an hour to deploy.
What about the implementation team?
I completed the deployment and implemented it myself.
What's my experience with pricing, setup cost, and licensing?
We have a license combined with my other Veeam licenses.
For what it does, the price is acceptable.
What other advice do I have?
I recommend using Veeam ONE. I see more positive things than negative ones.
I would rate Veeam ONE an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Support provides solutions immediately
Pros and Cons
- "I think that the scalability is very good. We can't compare it."
- "I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."
What needs improvement?
I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide.
Otherwise, I don't see any additional improvements in Veeam because they are very good. It integrates very well with Microsoft applications. Veeam is very user friendly and you don't need to have certifications to work on it.
For how long have I used the solution?
I have been working with Veeam Backup and Replication for the past four years.
What do I think about the scalability of the solution?
I think that the scalability is very good. We can't compare it. The only problem that users may face with Veeam, is if people do not size it correctly, which can cause performance issues.
Cloud backup on AWS Azure is also fantastic. It backs up applications, such as Oracle SAP, as well.
How are customer service and technical support?
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
What's my experience with pricing, setup cost, and licensing?
If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive.
The price of Micro Focus will beat Veeam, but then you're missing one or two functionalities which is good to have for disaster recovery.
What other advice do I have?
I would rate Veeam Backup a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Administrator at a wholesaler/distributor with 201-500 employees
Little to few failed backups and the replication feature has been very useful to instantly recover a VM
What is our primary use case?
VMware backup, but considering to implement Veeam's replication feature to use as part of our DR solution.
How has it helped my organization?
Reliable and easy-to-use backup and restore. Version 9.5 has been the most reliable with little to few failed backups.
What is most valuable?
Replication feature is very useful to instantly recover a VM. Not only can Veeam be used for backups, but also for DR usage as well.
What needs improvement?
Version 9.5 has been proven to be reliable, and U3a VMware 6.7 works without issues. Maybe synchronous replication.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a financial services firm with 201-500 employees
Gold standard for backup and recovery
Pros and Cons
- "Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
- "The virtual sandboxes seem complex to setup, so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly."
What is most valuable?
The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor.
What needs improvement?
The virtual sandboxes seem complex to setup so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
This product has been very stable. Any issues that have come up are quickly resolved.
What do I think about the scalability of the solution?
I have not experienced issues with scalability. I have deployed Veeam in two different environments for different employers of mine and both have been very solid. I am currently using ExaGrid as my backend storage and it has worked very well with Veeam.
How is customer service and technical support?
I would give the tech support team a rating of nine out of ten.
How was the initial setup?
The initial setup was very straightforward. I actually had a POC backing up our entire data center to an old SAN setup within a day.
What other advice do I have?
Veeam is the gold standard for backup and recovery. If you have a primary virtualized environment, it is a great choice. Veeam's agent for physical servers works well on our few remaining physical servers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at Robusta Technology & Training
Optimal calculations for storage systems for operation and backup on DCV, HCI
What is our primary use case?
Transforming from the physical system to virtualization -- vSphere or Hyper-V, KVM and then monitoring reporting infrastructure.
How has it helped my organization?
The most important problem in the data center system is to monitor and calculate real-time, to be able to accurately forecast or monitor for troubleshooting (not all software can do it).
What is most valuable?
- Optimal calculations for storage systems for operation and backup on DCV, HCI
- Stability and VM loading of the data center.
We have problems with IOPS calculations real-time, uncontrollable IOPS of storage leads to storage infrastructure errors.
What needs improvement?
The additional features are:
- Running control of both network and IOPS on physical infrastructure
- Predicting compatibility requirements to transfer resources from physical to virtual to meet backup RPO and RTO within 15 minutes
- Especially adding application objects to backup VM cluster (Oracle RAC, SQL cluster, AD delegation, Exchange DAG, MySQL Cluster).
For how long have I used the solution?
One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer:

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Updated: April 2025
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