We had an issue with power in the data center and one of the IBM storage devices could not startup. We managed to restore all of the VMs from Veeam and disaster recovery was executed as expected within our SLA.
Manager - I.T. Operations at a leisure / travel company with 1,001-5,000 employees
Enables us to restore the VM when the needs arises and for disaster recovery.
Pros and Cons
- "Enables us to restore the VM when the needs arises and for disaster recovery."
- "Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources."
How has it helped my organization?
What is most valuable?
Enables us to restore the VM when the needs arises and for disaster recovery.
What needs improvement?
- Near-synchronous, better RPO and RTO snapshot-based takes a lot of space and resources.
- They could look at different ways to replicate only new changes or blocks.
- If we have to use Veeam for disaster recovery, we need to make sure that we can at least have up to 10 or 15 minutes of data before a disaster happens. Currently, you can have replication but this uses/eats up a lot of resources, on the network. Is there any other way they could increase RPO with less or limited network resources being used?
What do I think about the stability of the solution?
We did have stability issues and we had to contact technical support. They were very helpful.
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How are customer service and support?
Technical support is very good.
Which solution did I use previously and why did I switch?
We didn’t have any previous tools for this.
How was the initial setup?
The initial setup was straightforward. We did quite a bit of research and lab testing before the actual implementation. The white papers where very helpful
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing is better than the competitors, but it could be better.
Which other solutions did I evaluate?
We looked at Zerto and Acronis.
What other advice do I have?
If they are looking for backup and recovery, Veeam is the way to go. If they are looking for a high RPO and RTO, Zerto is the way to go.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a non-tech company with 10,001+ employees
Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.
What is most valuable?
Running the virtual machine from within the backup gives us the chance to test the machine before restoring it.
How has it helped my organization?
In the past, we were using another backup product. We used it to restore the machine multiple times, until we reached the required version of the machines. This process takes a very long time to finish.
What needs improvement?
I am looking for the ability to:
- Backup physical machines
- Backup exchange mailboxes and retrieve a message in a mailbox
- Backup SQL servers and retrieve a record in a table
- Backup the Active Directory and retrieve a single object
For how long have I used the solution?
I have used Veeam for four years.
What do I think about the stability of the solution?
We have not encountered any issues with stability.
What do I think about the scalability of the solution?
I have not had any issues with scalability.
How are customer service and technical support?
The support staff team is perfect. I hope they keep that level of perfection.
Which solution did I use previously and why did I switch?
The features in Veeam are much better than in the other products.
How was the initial setup?
The setup was straightforward and the pre-sales engineer helped us a lot to set up the product according to best practices.
What's my experience with pricing, setup cost, and licensing?
According to the features, I believe it has a reasonable price.
Which other solutions did I evaluate?
We evaluated Veeam ONE.
What other advice do I have?
I am already telling others that I use this solution when I meet them in conferences and meetings.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Veeam Data Platform
May 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
Master Solutions Architect (APAC) / Data Protection Specialists at a tech company with 5,001-10,000 employees
VM backup and ease of use are the most valuable features.
What is most valuable?
VM backup and ease of use are the most valuable features.
How has it helped my organization?
It helps the discovery of the new VM. It allows me to use the same tools when we decided to move from VMware to Hyper-V.
What needs improvement?
The physical system support needs improvement. I know that the latest version has this feature, but it was too late as I am already using it for three years. For the time being, I have used another backup software (EMC NetWorker) and they seem to catch up a lot during the past few years.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
Stability is good so far; hopefully, we will not have any problems.
Which solution did I use previously and why did I switch?
If one day the EMC NetWorker will offer same features, then I will have to switch as they offer more than what I want.
How was the initial setup?
The setup looks simple, you set it up once and forget .
What's my experience with pricing, setup cost, and licensing?
If they can give more add-ons (such as training) for the pricing.
Which other solutions did I evaluate?
We looked at EMC NetWorker and Veritas NetBackup.
What other advice do I have?
Keep it up.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Consultant infrastructures at a tech services company with 10,001+ employees
Creates backups from storage snapshots. The heavy client is still needed to perform advanced tasks.
Pros and Cons
- "Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site."
- "We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks."
How has it helped my organization?
No time has to be spent on debugging backups. We know everything works just fine and we can focus on our business.
What is most valuable?
- Backup from storage snapshots. We are using 3PAR full flash arrays. This allows us to have nearly no impact on our production workloads.
- Backup Copy Job integrated to HPE Catalyst to copy our backups to our third Datacenter with the best timeframe
- Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site.
- SureReplica jobs which allow us to fully test our DRP with really minimum effort and in a timely manner.
- Item-level recovery for Active Directory
What needs improvement?
We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks.
What do I think about the stability of the solution?
There were minor stability issues that were quickly solved by the support team.
What do I think about the scalability of the solution?
We had no scalability issues.
Which solution did I use previously and why did I switch?
We started with Veeam since the beginning. We are a startup.
How was the initial setup?
It is very straightforward and easy setup. Kind of Next, Next, Next, and finish. You need some time to plan the architecture (sizing and role placement) and then it is easy to deploy.
Which other solutions did I evaluate?
We did not evaluate other options. We knew what we wanted.
What other advice do I have?
The Availability Suite is a good choice because of Veeam ONE, which gives you visibility on the whole infrastructure stack as well as reporting about how backups are doing.
Just try it with the free trial license key to form your own opinion. Each business has specific needs, so you need to evaluate the product by yourself. Since the setup is very easy for a PoC, you should definitively give it a try. It out performs our expectations.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a Veeam Vanguard, I am recognized by the software editor as a product expert, but I do not get paid for that.
IT Director at a consultancy with 10,001+ employees
Its ease of use and simple UI are the most valuable features.
What is most valuable?
Its ease of use is the most valuable feature. It has a very simple UI.
How has it helped my organization?
Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.
What needs improvement?
Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.
For how long have I used the solution?
I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.
What do I think about the stability of the solution?
There were no stability issues that could not be resolved.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
The technical support is excellent; they are very prompt and knowledgeable.
Which solution did I use previously and why did I switch?
We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.
How was the initial setup?
The setup was very straightforward and any technical person can do the initial setup.
What's my experience with pricing, setup cost, and licensing?
Licensing is per CPU, so it depends on the number of physical CPUs.
Which other solutions did I evaluate?
Based on my previous experience with Veeam, I didn’t evaluate anything else.
What other advice do I have?
It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 51-200 employees
We are able to assure greater uptime for our servers and clients.
Pros and Cons
- "With Replication, Veeam allows us to have a duplicated VM on standby."
- "The physical server backups and direct storage connectivity need improvement."
How has it helped my organization?
With Veeam Backup and Replication, we have closed the time it would take to recover from a VM failure. We are able to assure greater uptime for our servers and clients.
What is most valuable?
With Replication, Veeam allows us to have a duplicated VM on standby.
In the event that we need to failover to the replicated VM, Veeam allows a very simple and fast procedure to do so.
What needs improvement?
The physical server backups and direct storage connectivity need improvement.
What do I think about the stability of the solution?
Stability has not been an issue. In my experience, it has been very reliable and stable.
What do I think about the scalability of the solution?
I have directly not encountered any scalability issues. We have a few dedicated Veeam Backup and Replication servers in our environment. Veeam Backup and Replication allows “proxy” servers to enable the scalability.
How are customer service and technical support?
The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and professional; they handled each case satisfactorily.
Which solution did I use previously and why did I switch?
We were not using any other solution prior to this one. We have used Veeam since the start of our data center virtualization.
How was the initial setup?
The setup and integration were very straightforward. Setting up a few jobs was a little more complex, but that was due to the complexity as to how the VM needed to be backed up and where it was being backed up to.
What's my experience with pricing, setup cost, and licensing?
I always tell others upfront that the licensing is based on the number of host CPUs. I also explain how easy it is to recover VM data or the entire VM and to take that into consideration when looking at the pricing.
What other advice do I have?
Be sure to size your backup data volumes correctly. Whatever you think is enough, you will soon need more than what it may seem initially.
Disclosure: My company has a business relationship with this vendor other than being a customer: The company I currently work for resells Veeam Backup and Replication.
Senior System Engineer at a tech services company with 11-50 employees
The SQL table-level restore helps the customer to restore a single table instead of the entire database.
What is most valuable?
There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.
- SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
- Instant VM Recovery: It helps in case of a VM crash down.
- SureBackup: You are assured that your backup is recoverable.
How has it helped my organization?
We are a MSP and we deliver the best solutions to our customers.
Veeam was one of the key products available for the virtualized environment.
What needs improvement?
They have to expand their operations for the physical environment.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.
How are customer service and technical support?
Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.
Which solution did I use previously and why did I switch?
As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.
What's my experience with pricing, setup cost, and licensing?
Pricing is reasonable and the product is worth investing in.
Which other solutions did I evaluate?
We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.
What other advice do I have?
VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
From what I have done scheduling is good in the new version at the Windows Agent. Also SQL and Exchange restores leverage the Veeam Explorers so you can restore a database or table even single emails.
Owner
The biggest advantage has become the functionality of instant recovery and a synthetic full backup.
What is most valuable?
In the past, it was an agentless backup for virtual machines run on the VMware ESX and ESXi (free ESXi without vCenter) servers. As the competitive products also began to use CBT and began to dismantle agentless backup, the biggest advantage for me was the functionality of instant recovery and a synthetic full backup. The SureBackup task and the ability to quickly create a clone of the production environment for testing are also great.
How has it helped my organization?
It ensures the security of the stored data. It saves time for recovery and disk space.
What needs improvement?
Improve compatibility with the database systems such as Oracle, PostgreSQL, and MySQL, and increase the number of compatible disk systems for the snapshot functionality.
For how long have I used the solution?
I have used this solution for about 6-7 years.
What do I think about the stability of the solution?
There were standard problems with the snapshot consolidation for big virtual disks.
How are customer service and technical support?
The technical support is great.
Which solution did I use previously and why did I switch?
We have used almost all of biggest players for a backup solution. Veeam won because it is simple to use and great to integrate with virtualization solutions.
How was the initial setup?
The setup was easy and quick.
What's my experience with pricing, setup cost, and licensing?
It would be useful to use the capacity licensing option.
Which other solutions did I evaluate?
We looked at other solutions, namely Dell EMC Data Protection Suite (DPS), Veritas Backup Exec and IBM Spectrum Protect.
What other advice do I have?
It always depends on your needs and the client's environment. If the client has virtualization for almost all systems, then Veeam is the best way to protect them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Yeah I was at VeeamON 2017 this year so that is what my comment was about. Saw the cool new stuff coming which should be great.