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PeerSpot user
Master Solutions Architect (APAC) / Data Protection Specialists at a tech company with 5,001-10,000 employees
Real User
VM backup and ease of use are the most valuable features.

What is most valuable?

VM backup and ease of use are the most valuable features.

How has it helped my organization?

It helps the discovery of the new VM. It allows me to use the same tools when we decided to move from VMware to Hyper-V.

What needs improvement?

The physical system support needs improvement. I know that the latest version has this feature, but it was too late as I am already using it for three years. For the time being, I have used another backup software (EMC NetWorker) and they seem to catch up a lot during the past few years.

For how long have I used the solution?

I have used this solution for three years.

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Veeam Data Platform
August 2025
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What do I think about the stability of the solution?

Stability is good so far; hopefully, we will not have any problems.

Which solution did I use previously and why did I switch?

If one day the EMC NetWorker will offer same features, then I will have to switch as they offer more than what I want.

How was the initial setup?

The setup looks simple, you set it up once and forget .

What's my experience with pricing, setup cost, and licensing?

If they can give more add-ons (such as training) for the pricing.

Which other solutions did I evaluate?

We looked at EMC NetWorker and Veritas NetBackup.

What other advice do I have?

Keep it up.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user280926 - PeerSpot reviewer
Consultant infrastructures at a tech services company with 10,001+ employees
Consultant
Creates backups from storage snapshots. The heavy client is still needed to perform advanced tasks.
Pros and Cons
  • "Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site."
  • "We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks."

How has it helped my organization?

No time has to be spent on debugging backups. We know everything works just fine and we can focus on our business.

What is most valuable?

  • Backup from storage snapshots. We are using 3PAR full flash arrays. This allows us to have nearly no impact on our production workloads.
  • Backup Copy Job integrated to HPE Catalyst to copy our backups to our third Datacenter with the best timeframe
  • Replication Job base on a source HPE Catalyst store to perform a full reconstruction of our production systems on our third datacenter, which is our DRP Site.
  • SureReplica jobs which allow us to fully test our DRP with really minimum effort and in a timely manner.
  • Item-level recovery for Active Directory

What needs improvement?

We would like to have the ability to perform more things on the web interface. The heavy client is still needed to perform advanced tasks.

What do I think about the stability of the solution?

There were minor stability issues that were quickly solved by the support team.

What do I think about the scalability of the solution?

We had no scalability issues.

Which solution did I use previously and why did I switch?

We started with Veeam since the beginning. We are a startup.

How was the initial setup?

It is very straightforward and easy setup. Kind of Next, Next, Next, and finish. You need some time to plan the architecture (sizing and role placement) and then it is easy to deploy.

Which other solutions did I evaluate?

We did not evaluate other options. We knew what we wanted.

What other advice do I have?

The Availability Suite is a good choice because of Veeam ONE, which gives you visibility on the whole infrastructure stack as well as reporting about how backups are doing.

Just try it with the free trial license key to form your own opinion. Each business has specific needs, so you need to evaluate the product by yourself. Since the setup is very easy for a PoC, you should definitively give it a try. It out performs our expectations.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a Veeam Vanguard, I am recognized by the software editor as a product expert, but I do not get paid for that.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Yeah I was at VeeamON 2017 this year so that is what my comment was about. Saw the cool new stuff coming which should be great.

See all 4 comments
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,021 professionals have used our research since 2012.
PeerSpot user
IT Director at a consultancy with 10,001+ employees
Real User
Its ease of use and simple UI are the most valuable features.

What is most valuable?

Its ease of use is the most valuable feature. It has a very simple UI.

How has it helped my organization?

Veeam is a very stable product. The ease of use and UI are some of its highlights. Learning this tool is very easy and you do not need any training classes.

What needs improvement?

Right now, replication it does in every 15 minutes. However, if it could do continuous replication or even bring it down to 5 minutes, then it would be great.

For how long have I used the solution?

I have used the first version and stopped using it for a while, due to many physical servers in our environment. I have been using the new version for almost a year.

What do I think about the stability of the solution?

There were no stability issues that could not be resolved.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

The technical support is excellent; they are very prompt and knowledgeable.

Which solution did I use previously and why did I switch?

We were using another solution before this one. The reason we moved over to this solution was that we were only 30% virtualized, so we had to use a product that had backup physical servers.

How was the initial setup?

The setup was very straightforward and any technical person can do the initial setup.

What's my experience with pricing, setup cost, and licensing?

Licensing is per CPU, so it depends on the number of physical CPUs.

Which other solutions did I evaluate?

Based on my previous experience with Veeam, I didn’t evaluate anything else.

What other advice do I have?

It is a very solid product with an easy UI. If you are 90% virtualized, then it is a great product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user265821 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Consultant
We are able to assure greater uptime for our servers and clients.
Pros and Cons
  • "With Replication, Veeam allows us to have a duplicated VM on standby."
  • "The physical server backups and direct storage connectivity need improvement."

How has it helped my organization?

With Veeam Backup and Replication, we have closed the time it would take to recover from a VM failure. We are able to assure greater uptime for our servers and clients.

What is most valuable?

With Replication, Veeam allows us to have a duplicated VM on standby.

In the event that we need to failover to the replicated VM, Veeam allows a very simple and fast procedure to do so.

What needs improvement?

The physical server backups and direct storage connectivity need improvement.

What do I think about the stability of the solution?

Stability has not been an issue. In my experience, it has been very reliable and stable.

What do I think about the scalability of the solution?

I have directly not encountered any scalability issues. We have a few dedicated Veeam Backup and Replication servers in our environment. Veeam Backup and Replication allows “proxy” servers to enable the scalability.

How are customer service and technical support?

The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and professional; they handled each case satisfactorily.

Which solution did I use previously and why did I switch?

We were not using any other solution prior to this one. We have used Veeam since the start of our data center virtualization.

How was the initial setup?

The setup and integration were very straightforward. Setting up a few jobs was a little more complex, but that was due to the complexity as to how the VM needed to be backed up and where it was being backed up to.

What's my experience with pricing, setup cost, and licensing?

I always tell others upfront that the licensing is based on the number of host CPUs. I also explain how easy it is to recover VM data or the entire VM and to take that into consideration when looking at the pricing.

What other advice do I have?

Be sure to size your backup data volumes correctly. Whatever you think is enough, you will soon need more than what it may seem initially.

Disclosure: My company has a business relationship with this vendor other than being a customer. The company I currently work for resells Veeam Backup and Replication.
PeerSpot user
PeerSpot user
Senior System Engineer at a tech services company with 11-50 employees
Real User
The SQL table-level restore helps the customer to restore a single table instead of the entire database.

What is most valuable?

There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.

  • SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
  • Instant VM Recovery: It helps in case of a VM crash down.
  • SureBackup: You are assured that your backup is recoverable.

How has it helped my organization?

We are a MSP and we deliver the best solutions to our customers.

Veeam was one of the key products available for the virtualized environment.

What needs improvement?

They have to expand their operations for the physical environment.

For how long have I used the solution?

I have used this solution for two years.

What do I think about the stability of the solution?

There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.

How are customer service and technical support?

Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.

Which solution did I use previously and why did I switch?

As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable and the product is worth investing in.

Which other solutions did I evaluate?

We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.

What other advice do I have?

VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

From what I have done scheduling is good in the new version at the Windows Agent. Also SQL and Exchange restores leverage the Veeam Explorers so you can restore a database or table even single emails.

See all 3 comments
Vendor
The biggest advantage has become the functionality of instant recovery and a synthetic full backup.

What is most valuable?

In the past, it was an agentless backup for virtual machines run on the VMware ESX and ESXi (free ESXi without vCenter) servers. As the competitive products also began to use CBT and began to dismantle agentless backup, the biggest advantage for me was the functionality of instant recovery and a synthetic full backup. The SureBackup task and the ability to quickly create a clone of the production environment for testing are also great.

How has it helped my organization?

It ensures the security of the stored data. It saves time for recovery and disk space.

What needs improvement?

Improve compatibility with the database systems such as Oracle, PostgreSQL, and MySQL, and increase the number of compatible disk systems for the snapshot functionality.

For how long have I used the solution?

I have used this solution for about 6-7 years.

What do I think about the stability of the solution?

There were standard problems with the snapshot consolidation for big virtual disks.

How are customer service and technical support?

The technical support is great.

Which solution did I use previously and why did I switch?

We have used almost all of biggest players for a backup solution. Veeam won because it is simple to use and great to integrate with virtualization solutions.

How was the initial setup?

The setup was easy and quick.

What's my experience with pricing, setup cost, and licensing?

It would be useful to use the capacity licensing option.

Which other solutions did I evaluate?

We looked at other solutions, namely Dell EMC Data Protection Suite (DPS), Veritas Backup Exec and IBM Spectrum Protect.

What other advice do I have?

It always depends on your needs and the client's environment. If the client has virtualization for almost all systems, then Veeam is the best way to protect them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user653964 - PeerSpot reviewer
Director, Information Technology at a newspaper with 51-200 employees
Real User
The ability to offload backup snapshots to the SAN helps with reducing the backup durations.
Pros and Cons
  • "The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
  • "They need to address the confusing recovery dialogue."

How has it helped my organization?

There’s not much a backup software can do to the organization but its features enable us to have an inexpensive data recovery solution that ultimately plays a factor when choosing to move applications and services to the cloud.

What is most valuable?

The greatest benefit of this software is its reliability. The ability to offload backup snapshots to the SAN helps with reducing the backup durations. The ability to turn on each VM for verification that the backup is reliable is another great feature. Recovery of a VM often takes longer for the tech to respond than the software to complete its recovery and power on speaks to the recover speed. The changed block tracking feature is one that enables us to choose which systems need a frequent (i.e., 5 min) incremental.

What needs improvement?

They need to address the confusing recovery dialogue. When you go through the recovery of just a single file within a VM you select the file recovery type and then after selecting a point in time you are presented with a “Finish” button. It’s not clear that no existing files would be overwritten nor affected which can be especially stressful when the VM is live. A change to this dialogue would be welcomed.

What do I think about the stability of the solution?

In earlier versions, there were some stability issues, but nothing in recent years that I can recall.

What do I think about the scalability of the solution?

We have not had scalability issues and I don’t see how this couldn’t scale to a much larger environment than the one I’m responsible for.

How are customer service and technical support?

The support staff are very knowledgeable to what I remember. We don’t really utilize them much, but a couple years back when we had storage issues, Veeam was very helpful.

Which solution did I use previously and why did I switch?

I’ve used traditional backup software that was based on tape and their move to VM backups still used this model. I always tried to pigeon hole backups to disk into tape containers which too frequently resulted in problems. Other VM backups earlier on didn’t improve at the same rate as Veeam.

How was the initial setup?

Setup has always been simple. You add your host, a connection to a backup location and in a few clicks you’ve initiated your first backup. I’m simplifying it but if you compare it to most others, the setup takes a fraction of the time.

What's my experience with pricing, setup cost, and licensing?

If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time.

Which other solutions did I evaluate?

We looked at Veritas NetBackup, ArcServe, Veritas Backup Exec, CommVault, and one other that has since gone out of business. The name eludes me.

What other advice do I have?

I suggest that you have another set of backups than just a deduping appliance that replicates offsite. This ‘second’ backup should be stored in a secure manner considering the news of backups being taken hostage by ransomware.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. Definitely love the snapshot integration for backup as we are a Nimble shop and it speeds backups up compared to previous.

it_user626055 - PeerSpot reviewer
Virtualization, Storage & Data Protection Specialist at a tech services company with 51-200 employees
Real User
It is integrated with HPE storage solutions and it supports VM recovery.

What is most valuable?

It’s very simple to implement and use. It is agentless. It is integrated with HPE storage solutions (SAN and a deduplicated repository) and it supports instant VM recovery.

How has it helped my organization?

We have significantly improved the restore process of single items, like an Exchange Mailbox with a very simple wizard-driven process.

What needs improvement?

It requires a Windows Server, but it would be a good idea to have an appliance with no Microsoft license required. As of now, there’s no chance to backup NAS shares (CIFS/NFS).

For how long have I used the solution?

I have known and used Veeam Backup and Replication from v6 in 2011.

What do I think about the stability of the solution?

There were no stability issues in my experience.

What do I think about the scalability of the solution?

There were some issues with repository scalability in legacy versions.

How are customer service and technical support?

The technical support team is professional and competent. I would give technical support a rating of 9/10.

Which solution did I use previously and why did I switch?

We used Symantec Backup Exec and CA Arcserve. We changed because there was a lack of features specific for a virtualization environment. Arcserve has a complex way to backup Exchange.

What's my experience with pricing, setup cost, and licensing?

The price is adequate for the quality of the product. There are several editions/licenses that start from basic functionality (Standard Edition) to the edition that includes maximum integration (Enterprise Plus). I would recommend considering at least the Enterprise Edition.

Which other solutions did I evaluate?

We try to use both Symantec Backup Exec and CA Arcserve.

What other advice do I have?

Only consider the Availability Suite if you need to monitor your virtual environment within backup processes and you have nothing implemented on it.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Reseller Silver Partner and Cloud Provider Silver partner.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. An appliance would be awesome but not sure if that is a direction they will go. Version 10 which was announced at VeeamON listed NAS backups as a new feature as I was there.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.