My primary use case for this product is for backups and reporting.
Server Administrator III at a university with 5,001-10,000 employees
It is a good solution for backups and reporting.
Pros and Cons
- "It is a good solution for backups and reporting."
- "The tech support needs improvement."
What is our primary use case?
What is most valuable?
The most valuable feature is the reporting feature. It is a very visual product.
What needs improvement?
I think that the tech support could be improved a bit.
For how long have I used the solution?
One to three years.
Buyer's Guide
Veeam Data Platform
April 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
How are customer service and support?
I would rate the tech support an eight out of ten. It needs improvement.
How was the initial setup?
I was not present during the initial implementation of the product.
What's my experience with pricing, setup cost, and licensing?
I would suggest to others that they buy the full license when purchasing this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT manager at a wholesaler/distributor with 501-1,000 employees
It allows us to recover email and items from the Exchange and Active directories, although scheduling backups could be improved.
What is most valuable?
Recovering single emails from Exchange and single items from Active Directory.
What needs improvement?
A different kind of scheduling. We would like to do backup twice a day.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
Once we had an upgrade issue, but the excellent support from Veeam solved it fast.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
5/5
Technical Support:5/5
Which solution did I use previously and why did I switch?
We used MS Data Protection Center, but MS changed the deployment model. DPM became part of a bigger solution which did not fit our needs.
How was the initial setup?
We are working with two backup servers. It took a little time to figure out how to take a backup of the backup.
What about the implementation team?
We did it in-house.
Which other solutions did I evaluate?
No other options evaluated.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Veeam Data Platform
April 2025

Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
Support Services Manager with 51-200 employees
Has improved backup recovery time significantly
What is most valuable?
- Ease of use
- Reliability
How has it helped my organization?
It's improved backup recovery time significantly, and makes backup testing a breeze.
What needs improvement?
I can't think of any.
For how long have I used the solution?
I've used it for five years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with stability.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
Used to use vRanger. Switched to Veeam as "it just works" as their slogan suggests.
How was the initial setup?
Setup is straightforward. There are excellent installation and administration guides which help with this process.
What about the implementation team?
We implemented it in-house.
Which other solutions did I evaluate?
- vRanger
- Backup Exec
What other advice do I have?
For backup of VMware environments, you cant really go wrong with Veeam.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a tech services company with 51-200 employees
Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB).
What is most valuable?
Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB). These are a “must”.
How has it helped my organization?
The tool SureBackup allows me to check, once a month in my case, the situation of my backups: I always have the truth about my backups. Regarding the tool Replication, we use it for customers who do not have large financial resources, while allowing us to have the opportunity to restore their ambient edi production in the shortest time possible.
What needs improvement?
There is always scope for improvement (in fact with the v8 version there will be improvements in fact!), But already it is great!
For how long have I used the solution?
For 1 year.
What was my experience with deployment of the solution?
The deployment of this product is the most simple there is. Following step by step instructions in 10 minutes is all set.
What do I think about the stability of the solution?
No problem of stability. At most problems can occur with very large volumes of data (for example, VM that occupy more than 7TB data ... but in this case, do not know how many other products fail to complete this operation).
What do I think about the scalability of the solution?
It depends on the type of license you use.
How are customer service and technical support?
Currently, we contacted the Customer Service who promptly provided us answers KB related. Little else (and I would say that is a good thing.)
Which solution did I use previously and why did I switch?
Before using VEEAM, we were using Symantec Backup Exec. Unfortunately, it gave us many problems. Especially for some customers: it signaled the completion of backups, while in fact created only empty files.
How was the initial setup?
As mentioned in a previous question, is extremely simple and direct.
What about the implementation team?
All the infrastructure of our customers have been fully designed and implemented by us.
What's my experience with pricing, setup cost, and licensing?
Given the simplicity of installation and implementation, its initial cost is very low. Of course, having the ability to automate the verification of backups, having the ability to perform a restore also from the Help Desk group and, finally, having very few problems with backup, keeps management costs remaining low.
Which other solutions did I evaluate?
We also evaluated the product of StorageCraft but, I would say, is too young.
What other advice do I have?
It is a product with significant potential that can be positioned transversely on many case. The same reply can be made from the same VMware but we will not have a platform to test to see if it works (in VEEAM called Virtual LAb). To get a better solution, you switch to the Site Recovery Manager, but the costs are very high and certainly is a solution for much larger companies. The product is very reliable, easy to manage, and, above all, complete.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a recreational facilities/services company with 1,001-5,000 employees
This really is a top notch product. Stability and ease of use well worth the money.
What is most valuable?
The ease of use is the most valuable to me. I was able to save so much time in my day because the product did exactly what it said it would do. Veeam makes backup what it should be, set up back up jobs and when you need to restore something, click a couple buttons and restore. The speed of backups is also very valuable, it is amazing how fast backups and restores take place compared to other products.
How has it helped my organization?
There was a lot of time spent using other backup products in the past, and the best part about Veeam is its ease of use. I am able to spend my time doing other tasks instead of babysitting my backup strategy.
What needs improvement?
I never run into any stability issues with Veeam. It's almost too good to be true. I setup my jobs, run them, get the e-mail that they are finished and done. Veeam has never failed me.
For how long have I used the solution?
I have been a Veeam customer for about 3 years.
How are customer service and technical support?
I would rate the customer service 10 out of 10, every time that I have contacted Veeam the support has been fast and friendly even for the smallest issues.
Which solution did I use previously and why did I switch?
We previously used Backup Exec, we switched because we backups were becoming a huge headaches. We always had little issues with the product, but the problems just seemed to keep adding up and jobs were failing more and more.
How was the initial setup?
The initial setup was really straightforward, its a simple software install and setup that even a child could take care install and setup.
Which other solutions did I evaluate?
I evaluated Symantec Backup Exec 2012 and Unitrends UEB.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT Operations and Infrastructure at a insurance company with 5,001-10,000 employees
Fast backup speeds, helpful support, and scalable
Pros and Cons
- "Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs."
- "The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage."
What is our primary use case?
We use Veeam Backup Replication for our backups, for Windows, Linux backups, AIX backups. We also use it for backups for Office 365 mailboxes and files.
What is most valuable?
Veeam Backup Replication is easy to use and has high performance. The backups are very fast. It's a complete solution that fulfills our current needs.
What needs improvement?
The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately three years.
What do I think about the stability of the solution?
Veeam Backup Replication has been stable.
What do I think about the scalability of the solution?
The scalability of Veeam Backup Replication is good.
How are customer service and support?
We have contacted the support and they are very good.
How was the initial setup?
The implementation of Veeam Backup Replication was at a medium level of difficulty. It was not completely easy, or complex.
The full deployment took approximately four months.
What other advice do I have?
I would recommend others to use this solution.
I rate Veeam Backup Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Simple interface for small businesses with poor equipment integration
Pros and Cons
- "A simple and stable solution for small businesses that use virtualization."
- "Integration with other equipment could be improved."
What is our primary use case?
We are a solution provider company and have several support contracts with our customers. We try to select the best solution for each of them. In a small environment, we prefer using Veeam Backup. It's useful in many small businesses where they use virtualization.
What is most valuable?
We use Veeam because it's easy to use. The interface is very simple.
What needs improvement?
Integration with the other equipment could be improved. For example, Tape Autoloader integrating with other storage products that are customized for backup solutions, or EMC Data Domain integrating with NetApp storage. Backup solutions today have a critical role in many data centers. We face a lot of malware attacks and ransomware. I think backup solutions are critical and this backup solution should be flexible.
It would be great to work with other solutions and new technologies like Kubernetes, or Docker integrating with private cloud solutions such as Azure, Google, or OpenStack. Veeam is not as efficient as Veritas NetBackup.
For how long have I used the solution?
We've been using Veeam for more than six or seven years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
If you have a simple environment, Veeam is useful, but when it comes to scalability and you have a more complex environment, it isn't a good solution for advanced customers that want business continuity or have more complex data centers. For example, if you have three data centers and you're looking for replication between them, or you want to replicate your backup, Veeam isn't the most useful.
How was the initial setup?
This solution can be set up without any external support and it can be done in many environments. In general, we didn't have any problems with installation.
What's my experience with pricing, setup cost, and licensing?
Pricing for Veeam is very reasonable compared to Veritas or other products in my care. It suits many customers.
Which other solutions did I evaluate?
Between Veeam and Veritas Backup, Veritas is a unique product in several aspects. When you want to transfer your data over SAN, backup is needed and the solution in some environments is very important because window time is limited for them. When it's a huge amount of data that takes five or six hours a day to transfer, we have to use the SAN backup feature. In this area, Veeam isn't as good as Veritas NetBackup.
When you want to use this feature with Veeam, you have to share a lot of storage and many customers refuse this way of using the SAN backup feature. You can miss it easily. Many customers prefer compromising their source of data than using a SAN backup. For this reason, like IBM TSM, Veritas is one of the best.
What other advice do I have?
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor
Manager Information Technology at a pharma/biotech company with 1,001-5,000 employees
Stable and scalable but no support for SAP systems
Pros and Cons
- "Very user-friendly and easily recoverable."
- "I would like a solution for SAP systems to be included."
What is most valuable?
The most valuable feature of this product is its very fast recovery.
What needs improvement?
I would like a solution for SAP systems to be included in the next release.
For how long have I used the solution?
I've been using this solution for around ten years.
What do I think about the stability of the solution?
The product is stable and reliable.
What do I think about the scalability of the solution?
This solution is easy to scale.
How was the initial setup?
The initial setup was quite straightforward.
What about the implementation team?
I implemented through an integrator.
What other advice do I have?
This solution is very user-friendly and easily recoverable. I would rate this product as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
Product Categories
Backup and Recovery Cloud Backup Virtualization Management Tools Disaster Recovery (DR) Software Cloud Monitoring SoftwarePopular Comparisons
Commvault Cloud
Acronis Cyber Protect
Veritas NetBackup
Dell PowerProtect Data Manager
Cohesity DataProtect
Azure Backup
Dell Avamar
BDRSuite Backup & Replication
Dell NetWorker
Veritas Backup Exec
IBM Spectrum Protect
NAKIVO Backup & Replication
N-able Cove Data Protection
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?
afaik, you can schedule the job to run it as often as you need. you can read more here helpcenter.veeam.com