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PeerSpot user
Technical Operations Team Lead - EU at a tech services company with 501-1,000 employees
Consultant
We utilize the integration with VMware. Reporting via PowerShell is useful for our daily checks.

What is most valuable?

The overall backup tools, as we use this to prevent data loss.

How has it helped my organization?

Coming from tape backup environment to using Veeam and cloud upload dramatically changed and improved our backup process. The increase in backup speed was truly amazing, backup windows shrunk, we can also perform more frequent backups if more protection is required. There is obviously also the integration with VMware (which we utilize) and administration via PowerShell. All this, together with CloudBerry allowed us to fully automate our backup and offsite upload process. Reporting via PowerShell is extremely useful too i.e. for our daily checks.

What needs improvement?

Below, you’ll find various suggestions from both my admins and myself that would improve Veeam Backup

  • Built in upload to external storage. Using apps like Cloudberry, even though it can be automated, just adds unnecessarily complexity and one more point to break
  • Integrated and intuitive orphaned snapshot management. When things go wrong during backups, you can be left with orphaned snapshots consuming more space on your storage than is immediately visible. This can be very problematic under certain conditions. Integrated visibility into this would be very helpful in these cases.
  • Ability to shrink VRB files as servers are removed from jobs
  • Ability to reconnect VRB’s in the chain
  • Ability to attach and backup physical servers
  • Better visibility of deduplication percentages

What was my experience with deployment of the solution?

Only issues were with licensing. Mixed versions across sites made licensing a bit difficult. Also, having to use Cloudberry to upload to AWS S3 is not ideal, although it does work OK.

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Veeam Data Platform
April 2025
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What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and support?

I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly from tech to tech. We've discovered more solutions from the user forums than through tech support.

How was the initial setup?

Setup is very straightforward. Creating backup jobs and remote storage learning curve is not intuitive, but a quick scan of the documentation allows for quick study. Difficulty level is low.

However, having to use a separate application (Cloudberry) to upload to AWS S3 is very cumbersome and seems like something that should be integrated into the core product.

What about the implementation team?

We performed it in-house and did not use a vendor team or a consultant.

Which other solutions did I evaluate?

I wasn’t part of that project, but I believe at the time we also looked at AppAssure and Veeam was more flexible for us and more economical too.

What other advice do I have?

This is perfect backup solution for small to medium businesses that have an onsite VM environment. If you’re using AWS S3 for off-site then look elsewhere. This does not support it natively despite what their marketing might lead one to believe.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees
Real User
Virtual and Backup infrastructure monitoring solution

What is most valuable?

Here theyare features that I appreciated:

  • Immediate alerting
  • Scheduled historical reporting
  • Unique enterprise backup console view
  • One settings point location
  • Infrastructure view
  • Business view
  • Data protection View
  • VM

How has it helped my organization?

This product gave us the ability to have a single notification point about global infrastructure.

Veeam console is well integrated with Veeam Backup & Replication so, we can view, at the same time, backup health and disaster recovery replication between different sites. The historical reporting feature, gave us the ability to understand any weakness and possible strange behavior to be investigated.

In any case, we utilized Veeam One and B&R in conjunction with other monitoring software to have a complete and real time situation of our infrastructure (network devices, applicative problems etc).

What needs improvement?

It would be really appreciated if Veeam One could provide an OS and program monitoring solution for the VM ( exchange monitoring and queue, event viewer, Active Directory, DHCP, DNS etc) and improve grant processes to apply in case of any infrastructure problems.

For how long have I used the solution?

I started using it since 3 years ago in conjunction with other monitoring solutions (SCOM 2012, OpManager, VirtuaWin, Netwrix, Nagios

What was my experience with deployment of the solution?

I had problems getting Veeam One and Veeam Backup & Replication to coexist on the same server.

What do I think about the stability of the solution?

Sometimes, I needed to reboot the server if it was on for a long time. I also had some performance problems if it was implemented on an old server.

What do I think about the scalability of the solution?

Scalability wasn't an issue, but I had problems with the license files when we bought new licenses.

How are customer service and technical support?

Customer Service:

It was good.

Technical Support:

They were great and well prepared.

Which solution did I use previously and why did I switch?

About virtual host, I utilized (and I am still using), Nagios, Netwrix, OpManager but I am preferring them only for OS, network devices, bandwidth utilization and application server monitoring.

I liked Veeam One about VMware and HyperV server monitoring

How was the initial setup?

Initial setup was quite straightforward and easy.

What about the implementation team?

I implemented it on my own.

What was our ROI?

An excellent disaster recovery plan, backup replication, and real time monitoring.

What's my experience with pricing, setup cost, and licensing?

Initial setup was €10,000 in conjunction with Veeam Backup & Replication Enterprise Edition with different sites/hosts to monitor. The day to day cost, is meanly relative licensing and minimal time to maintaining it.

Which other solutions did I evaluate?

  • SCOM 2012
  • OpManager
  • Nagios
  • Netwrix

What other advice do I have?

If you already utilize Veeam Backup & Replication, it would be very important that you utilize this product to manage them together. (Other than essential licenses, the enterprise version gives you a single monitoring/backup console that sounds great).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user215724 - PeerSpot reviewer
it_user215724IT Senior System Engineer, Data Integrity and IT Pharma Automation systems migration consultant at a tech services company with 51-200 employees
Real User

Your adjectives are the more suitable about Veeam products (fast, easy and safety) like other adjectives about previous backup tools.

See all 2 comments
Buyer's Guide
Veeam Data Platform
April 2025
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PeerSpot user
IT Consultant and Engineer at Cloud Services
Vendor
It's provided us with a file-level recovery option and it's stable, efficient, and flexible.

What is most valuable?

The file-level recovery option has filled a gap in our system.

What needs improvement?

  • Remote management console
  • Physical server backups

For how long have I used the solution?

I've used it for about three or so years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

The product has been 100% stable, but there are a few issues with backup jobs.

What do I think about the scalability of the solution?

No issues yet.

How are customer service and technical support?

Customer Service:

I've not had to contact customer service.

Technical Support:

They have very efficient, problem-solving chaps.

Which solution did I use previously and why did I switch?

I was using Symantec, but it's not as flexible as Veeam if you talk about immediate recovery of file or a whole VM.

How was the initial setup?

It's as simple as installing MS Office.

What about the implementation team?

I was previously working as a project engineer with my company, implementing Veeam at many clients. I am now working as a Resident Engineer and IT Consultant outsourced from my original employer (implementation vendor). Both ways I have had good experiences with Veeam.

What's my experience with pricing, setup cost, and licensing?

Don’t waste your money on Symantec or other tools. Buy a license once for Veeam as it's a lifetime one and the support license can be renewed, as required, on a yearly basis.

Which other solutions did I evaluate?

We also looked at Symantec Backup Exec.

What other advice do I have?

Just keep in mind its functionality because, as of now, it is limited to VMs. It's taking backup of physical machines as well, but only on a clone level.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Architect with 1,001-5,000 employees
Real User
Integration of Exchange and SQL granular restore reduce our RTO, but integration with Storage Array could be better.

What is most valuable?

Reliability and simplicity.

How has it helped my organization?

  1. Faster and more reliable backup.
  2. SAN Snapshot reduce backup window.
  3. Integration of Exchange and SQL granular restore reduce our RTO.

What needs improvement?

  1. Integration with Storage Array.
  2. Incremental restore.
  3. Improve the support of physical servers and bare metal recovery.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

How are customer service and technical support?

5/5. Good Pre-sales and sales team. Always available (and fast) when needed.

Which solution did I use previously and why did I switch?

Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.

What about the implementation team?

In-house because we are Veeam vendor partner.

What's my experience with pricing, setup cost, and licensing?

Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.

What other advice do I have?

If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.

Be careful of having installed integration services or VMware tools.

Disclosure: My company has a business relationship with this vendor other than being a customer: Veeam Partner and Veeam Trainer inside my company.
PeerSpot user
it_user162141 - PeerSpot reviewer
Network Consultant at a tech services company with 51-200 employees
Consultant
Had issue when license files downloaded from OWA which would render it unusable, but backup/replication are valuable.

What is most valuable?

Both backup and replication, simple to read reports.

How has it helped my organization?

Allowed simple backup and restore of virtual machines as well as granular restore of files and Exchange databases.

What needs improvement?

Most of the features I wanted was addressed in version 6 and 7 (i.e. backup to tape) allowing my clients to finally get rid of backup Exec to copy backups to tape. I'm not sure if there's a way to back up physical servers with Veeam but that would be a good feature to help customers transition into a fully virtualized environment OR maintain some physical servers in the environment.

For how long have I used the solution?

3 years (version 7 and older versions).

What was my experience with deployment of the solution?

Issue when licenses files (.lic) are downloaded from OWA which would render it unusable. Also had issues in earlier version where snapshots weren't deleted properly but that can be attributed to a mix of the ESXi version and Veeam.

What do I think about the stability of the solution?

Veeam 6 and 7 has been very stable.

What do I think about the scalability of the solution?

Our customers have not run into any scalability issues.

How are customer service and technical support?

Customer Service:

Excellent. Calling tech support and getting routed to a tech is quite fast.

Technical Support:

Excellent and responsive.

Which solution did I use previously and why did I switch?

Backup Exec was previously used but their early attempt to backup VMs were cumbersome and Veeam stepped in to address that problem. The only reason why Backup Exec was kept in the environment was to backup to tape and, in the earlier days, backup Exec databases.

How was the initial setup?

Very straight forward. The console is extremely simple to use and intuitive.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

Veeam is definitely one of the market leaders and is the preferred choice.

What other advice do I have?

Definitely one of the simplest ways to backup a virtualized infrastructure but you may not be able to fully get rid of your regular backup software if you have physical servers or specialized applications that required specific plugins that Veeam does not support.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a silver partner
PeerSpot user
PeerSpot user
System Administrator-L2 at a tech services company with 51-200 employees
Real User
Zero failure on restoration of the backups is the best part.

What is most valuable?

Seamless Replication/ Switch ON of the VM from Backup/ Faster Response on cancellation of a Job/ Fast Backup and Replication Result time/ Reverse Incremental Backup Provisioning/ SureBackup is the kickass feature. Zero failure on restoration of the backups is the best part and you don’t have to use Surebackup for being assured of the restoration.

What needs improvement?

Licensing cost model/ Faster data transfer rates from SSD Drive Datastores and Faster cancellation of a Job if done, sometimes you need to reboot your veeam server because the job is stuck upon cancelling, this is all I can think of. There were some initial issues with ports communication when used with Microsoft HyperV 2012/2012 R2, but now with this stable release of Veeam software, issues have been eliminated.

For how long have I used the solution?

Veeam Backup and Replication 7.0.0.871, for the past 2-3 years.

What was my experience with deployment of the solution?

Deployment of the software is very very simple and anyone can do it. Just a simple wizard to get started and you need not dedicate a server for this and any computer (physical/virtual) with good resources can handle this job. The install support documents are well elaborated and anyone who can read English and knows basics of computer networking can deploy this software in their Infrastructure.

What do I think about the stability of the solution?

No, there are no issues with the software. You only face issues if you have less space/ less resources being provisioned for your Veeam Proxy servers.

What do I think about the scalability of the solution?

You can scale the setup to any level, you just need to provision and add more backup repositories or refresh spaces for the existing repositories. The system can be scaled up to multiple hundreds of TBs space and works completely flawless.

How are customer service and technical support?

Customer Service:

The customer service is good, the response time is also good. Support is provided from Russia and other countries around. The support staff is concerned about the issues of the customer and I will give them 9/10.

Technical Support:

The technical support is good, the response time is also good. For known issues, you will find good support articles available on their KB sites. A lot of people rely on Veeam, so you will find good discussions if you face any issues with the product and it is very easy to figure of the issues. Most of the times you need not contact their support, but even if you do, they are helpful and good.

Which solution did I use previously and why did I switch?

I have used VMware VDP, the earlier version and there were multiple issues with the indexing and backups failed multiple times with random issues. This was not experienced inly by me, but with all other System Administrators as well. VMware support had to be contacted multiple times. They were supportive, but the product was not stable and reliable. VDP Advanced is much stable and I might test the software in next few months.

How was the initial setup?

Initial setup is simple. Just install Veeam software. Add Infrastructure in Backup Infrastructure. If you have a SAN to be backed up, you can add it. Create Veeam Proxy servers, add them to the list. Add Infrastructure to be backed up and create jobs for backup/ replication.

What about the implementation team?

I implemented the solution in-house.

What was our ROI?

Backup software cannot give you ROI. Replication tool has helped so far in migration of the virtual infrastructure across multiple geographical locations, hence proving vital.

Which other solutions did I evaluate?

VMware VDP was evaluated and the product was not stable, unreliable, came with multiple limitations in terms of space and physical/virtual infrastructure size and not fit for scalability. There were issues while restoration.

What other advice do I have?

When used with VMware, have good Backup infrastructure and add Cluster in the backup job and all your VMs will be backed up, even if you have DRS enabled on the Cluster and VMs migrate to different hosts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joel Negrão Moreira - PeerSpot reviewer
Presales Storage Solution Architect at Hewlett Packard Enterprise
Real User
Simple to use and great in virtualized environments
Pros and Cons
  • "Veaam ONE is a very good product in virtualized environments."
  • "I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated."

What is our primary use case?

The main use of Veeam ONE is to provide additional information on the backup environment, especially since the reporting in Veeam's base product doesn't give much information. Veeam ONE can add information like the number of jobs that fail and the percentage of those that succeed.

What is most valuable?

Veaam ONE is a very good product in virtualized environments. It's also very simple and doesn't require very deep knowledge to understand and use.

What needs improvement?

I think Veeam ONE should be included in the base product instead of as an add-on because customers tend to look for simple solutions that are integrated. In the next solution, I would like Veeam to add support for other less-used hypervisors like Oracle VM, consolidating these products into one console.

What do I think about the stability of the solution?

Veeam ONE is stable and easy to use.

What do I think about the scalability of the solution?

The new licensing model is based on instances, so it's simple to scale.

How are customer service and support?

Veeam's technical support is good, I'm not aware of any big issues with it.

What's my experience with pricing, setup cost, and licensing?

Veeam has been raising its prices in the last two years, so it's now lacking some competitiveness in pricing, becoming too expensive compared to other solutions in the market.

What other advice do I have?

I would rate Veeam ONE as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Tasos Skaltsas - PeerSpot reviewer
IT Systems Engineer at a maritime company with 501-1,000 employees
Real User
Top 20
Straightforward installation, quick support, and effective replication
Pros and Cons
  • "The replication is the most valuable feature for us."
  • "The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time."

What is our primary use case?

We are using Veeam Backup Replication only to replicate things from one server to another. We are in the testing phase, not in production. We are only using a small part of the solution.

What is most valuable?

The replication is the most valuable feature for us.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is perfect.

How are customer service and support?

The technical support is very good. The one or two times that we needed something from technical support, they answered quickly and right to the point.

How was the initial setup?

The initial setup of Veeam Backup Replication is straightforward. The process took approximately two days. The setup could be streamlined to take less time.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The license cost is per socket, per processor. We can have one license with two processors and we can cover everything inside of the test environment that we have.

Which other solutions did I evaluate?

We wanted the best software in the market and the best software for what we needed is Veeam Backup Replication. We did not compare other solutions, we only selected the best-reviewed solution.

What other advice do I have?

This solution is perfect for replication.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.