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PeerSpot user
Architect at a tech services company
Consultant
Reliability of backup process are valuable as this is used as a failover migration tool.

What is most valuable?

Instant recovery of VMs, reliability of backup process are valuable as this is used as a failover migration tool.

How has it helped my organization?

We had a vendor screw up a financial accounting program at tax season, a critical time for one of our customers. We were able to roll the VM back in under five minutes, and users were back on the software in under 10 minutes from restore.

What needs improvement?

The software really needs to expand into physical machines backups. Endpoint Protection is a good start, but physical backups are the missing component to crush the competition.

For how long have I used the solution?

I've been using it for three years.

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Veeam Data Platform
April 2025
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What was my experience with deployment of the solution?

We have had no issues with the deployment so far as multi-site WAN acceleration works out of the box, and so far we've been very happy with our experience

What do I think about the stability of the solution?

There have been no performance issues.

What do I think about the scalability of the solution?

Scalability is all about bandwidth, so the only issue we had was trying to guess how much bandwidth we would need.

How are customer service and support?

It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up on issues has been exemplary.

How was the initial setup?

It is simple to setup and the documentation covers just about everything you need to know.

What about the implementation team?

This was all setup in house.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, but tracking and purchase levels are unnecessarily complicated.

Which other solutions did I evaluate?

I have used and evaluated many backup and recovery solutions. Veeam came out on top for ease of use, reliability of job execution, backup validation, and speed of recovery in virtual environments.

What other advice do I have?

By far it is the best virtualization protection product, but lacking in the physical protection space. It does physical backups, but it fells like an after thought.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user145584 - PeerSpot reviewer
it_user145584Architect at a tech services company
Consultant

@Matt, a number of different hardware configurations were used with a variety of storage systems. HP Proliant, Dell Rxxx servers, Dell Compellent storage to name a few.

See all 5 comments
PeerSpot user
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company with 1,001-5,000 employees
Consultant
We're able to restore entire virtual machines in under 15 minute, although I'd like to see the virtual-environment concept or technology applied to backup physical servers.

Valuable Features:

  • Support for VMware Virtual Volumes (VVols) that allows direct backup from snapshots of storage systems that support VVols and VMware Virtual SAN 2.0
  • Granular recovery of objects from MS SQL, Active Directory, Microsoft Exchange
  • Backup and replication of Fault Tolerant (FT) VMs
  • Cross-vCenter vMotion awareness
  • Hot-Add transport mode of SATA virtual disks
  • Support for Veeam Cloud Connect that allows customers to backup their offsite backups into the cloud 

Improvements to My Organization:

This product has really reduced our recovery time objective considerably because we are able to restore entire virtual machines in under 15 minutes whenever that has come up. 

Not just that, though, as we are also able to restore individual objects requested by customers, e.g. deleted messages from an Exchange server. The Veeam product has reduced the time it takes to configure and monitor backups.

Room for Improvement:

Although this product is technically designed for virtual environments, it would be very useful if the same concepts or technology is applied to backup physical servers. 

That is what I would love to see Veeam implement or add as a feature to a future product. 

Other Advice:

Veeam is a good product that is easy to deploy and manage and it just really works.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a gold partner.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

If you want physical backup you can always try the Endpoint Backup product as it does physical servers. We use it on our Veeam servers which are physical and I am testing on Exchange servers too. Great product and can use Veeam repositories too.

Buyer's Guide
Veeam Data Platform
April 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,028 professionals have used our research since 2012.
it_user285060 - PeerSpot reviewer
Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1,001-5,000 employees
Vendor
We like the integration with vCenter and the reporting it provides.

What is most valuable?

  • Ease of use
  • Reporting
  • Great integration with vCenter
  • Dedupe abilities
  • No tape

How has it helped my organization?

It helps us to restore and backup our data, along with ease of use.

What needs improvement?

Archive to tape could be better, but the new version might do this, and generally it’s a great product. The landing disk cliff shares could be improved. I don’t believe that it supports it at this time. If you use the edit job function you can’t sort by VM product.

For how long have I used the solution?

We have been using the solution for about two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

It seems to be quite stable, no issues there.

What do I think about the scalability of the solution?

No issues with scalability, and it seems to scale reasonably well.

How are customer service and technical support?

Customer Service:

We haven't had to use it yet.

Technical Support:

We haven't had to use it yet.

Which solution did I use previously and why did I switch?

We used various backup solutions including NetBackup.

How was the initial setup?

It was easy.

What about the implementation team?

We did it in-house.

What was our ROI?

I don't know, but we do like it.

What's my experience with pricing, setup cost, and licensing?

Software can always be cheaper, but it's not prohibitively expensive. Veeam seems reasonable for what you get.

Which other solutions did I evaluate?

We looked at a bunch of stuff, we thought it had the best integration with VMware. Lots of people liked it, and we rely heavily on peer reviews, as well as talking to colleagues and other people we know.

What other advice do I have?

I would advise you to buy it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Infrastructure Engineer at a tech services company with 51-200 employees
Consultant
It slots in with other virtualization products and we no longer spend time looking at continual backup failures.

What is most valuable?

The ease of use is valuable.

How has it helped my organization?

I've been an end user and deployer of this software as a consultant. It's easy to implement, and easy to spot any issues and resolve them. It slots in great with other virtualization products.

What needs improvement?

Not sure, but maybe the weakest area is around integration with tape libraries at times.

For how long have I used the solution?

I've used it for over six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

They have some of the best vendor support around. You can get through to an actual engineer who can help you rather than them saying "can you log it with us, send us some logs" and "we need to escalate it" like many do.

Which solution did I use previously and why did I switch?

We previously used BackUp Exec.

How was the initial setup?

It was straightforward.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Time is no longer wasted looking at continual backup failures.

What's my experience with pricing, setup cost, and licensing?

Speak to your preferred VAR, and wait until the ends of quarters for some great deals.

Which other solutions did I evaluate?

  • BackupExec
  • ArcServe

What other advice do I have?

Read the online documentation as it's easy to follow, watch the videos of the features, and, yes, it's really that easy to use.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Reseller.
PeerSpot user
it_user164028 - PeerSpot reviewer
IT ADS Section Manger with 1,001-5,000 employees
Real User
Very reliable and fast data recovery. Price is a bit high.

What is most valuable?

Ease of use

How has it helped my organization?

Very reliable and fast data recovery

What needs improvement?

I feel the price is a bit high

For how long have I used the solution?

5+ years

What was my experience with deployment of the solution?

No issues with deployment of Veeam Backup & Replication.

What do I think about the stability of the solution?

No issues with stability of Veeam Backup & Replication.

What do I think about the scalability of the solution?

No issues with scalability of Veeam & Replication.

How are customer service and technical support?

Customer Service:

Acceptable

Technical Support:

Acceptable

Which solution did I use previously and why did I switch?

vRanger

How was the initial setup?

Straightforward, clear instructions

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

Don't recall, I believe annual support is $2500

What other advice do I have?

Do it! Great, stable, full featured product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller Partner
PeerSpot user
IT Manager at a tech services company with 11-50 employees
Real User
Beneficial application awareness, low maintenance, and user-friendly
Pros and Cons
  • "The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well."
  • "The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves."

What is our primary use case?

We use Veeam Backup Replication for many purposes, such as emails incidents with our users, full email retrieval, or registration. Additionally, I have restored virtual machines, entire working servers, SQL servers. 

What is most valuable?

The most valuable feature of Veeam Backup Replication is application awareness. Additionally, the solution is user-friendly and it has been working very well.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Veeam Backup Replication scalable.

We have approximately 300 users using the solution.

Which solution did I use previously and why did I switch?

We previously used Symantec Backup Exec. As we moved forward from the physical environment to the virtual environment, we changed products to Veeam Backup Replication. We found that Veeam Backup Replication was the most usable, and fit our companies use case scenario best.

How was the initial setup?

The implementation was straightforward. However, we used an integrator, the process could be easier for us to do it ourselves.

What about the implementation team?

We had a system integrator that implemented the whole solution for us.

The solution does not need a lot of maintenance, the upgraders do not interfere with our systems very much.

What was our ROI?

We are satisfied with Veeam Backup Replication. It is a safeguard for our daily work and our environment. It has given us a substantial return on investment.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for Veeam Backup Replication. We could expand or upgrade the license for the Office365 features. Next year we might go to a three-year plan for support on license.

What other advice do I have?

In the next year, we will move to Office365 and could use the cloud features. We will upgrade our license and check the new features of Veeam Backup Replication.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical director at scsi co.,ltd
Real User
The best tool for virtualization backup
Pros and Cons
  • "Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere."
  • "The deduplication feature could be improved by changing to global deduplication."

What is our primary use case?

My primary use case is as a backup for VMware Hypervisor and SAP HANA.

How has it helped my organization?

Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere.

What is most valuable?

The most valuable feature is the virtualization backup - Veeam is the best for this.

What needs improvement?

The deduplication feature could be improved by changing to global deduplication. I am also concerned about the master server landing on Microsoft Windows only, which means that if there is a ransom attack on the Veeam server, all the backup features will go down, and the data will be lost.

For how long have I used the solution?

I've been using this solution for over seven years.

What do I think about the stability of the solution?

This solution is very stable, including its support for Hyper-V and Nutanix.

What do I think about the scalability of the solution?

This solution is scalable - you can backup to several locations without additional cost.

Which solution did I use previously and why did I switch?

I previously used IBM TSM, but the IT environment in Thailand changed from Linux to Intel, which TSM did not support, so I switched to Veeam.

How was the initial setup?

The initial setup is very easy, it takes about one to two hours and requires only one person.

What's my experience with pricing, setup cost, and licensing?

The license can be expensive if you have a lot of VMs, as that's what the cost is calculated from, but it's also flexible in terms of what kind of backup you can use.

What other advice do I have?

Veeam is really easy to deploy and easy to use. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Engineer at Softline
MSP
User-friendly and quite stable with a straightforward setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."

What is our primary use case?

We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.

What is most valuable?

The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.

Some features of Veeam will work in cloud environments, such as Azure. 

The solution is extremely user-friendly.

Overall, the product has proven to be quite stable.

The solution has extensive documentation.

The initial setup is pretty straightforward.

What needs improvement?

I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.

Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.

The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.

Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.  

For how long have I used the solution?

I've been working with the solution for a while. I just started using the latest version in January.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

How are customer service and technical support?

We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.

Which solution did I use previously and why did I switch?

Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.

How was the initial setup?

The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing of the software. I can't speak to its direct costs.

Which other solutions did I evaluate?

I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.

What other advice do I have?

I'm an integrator. Our organization is a Gold Partner with Veeam.

Overall, I would rate the solution at an eight out of ten. It's pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.