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reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Apr 8, 2019
Rotating HDDs for offline backups use case

What is our primary use case?

Protection of virtual workloads.

What is most valuable?

  • Rotating HDDs for offline backups use case
  • Instant VM recovery with vPower NFS and SureBackup, also known as Recovery Assurance by other vendors.

What needs improvement?

  • Relying on open source infrastructure for Veeam's architectural components instead of Microsoft for OS and DB.
  • Support for containers, and agent-less KVM backups, and Citrix environments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
it_user998895 - PeerSpot reviewer
Project Manager at a retailer with 10,001+ employees
Real User
Apr 7, 2019
Integrates Between Server and Replication Station
Pros and Cons
  • "We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work."
  • "We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is as the intermediate agent. Veeam integrates devices between the main server and the replication station.

We set this resolution between the main server and our replication machine. It is getting images from VMware. We serve up with Veeam and it responds to the daily load. 

With Veeam Backup & Replication, replicated servers will be picked up again from the new location station machine. Now our table updates are available automatically. 

We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work.

How has it helped my organization?

Veeam Backup & Replication assists us to improve to good infrastructure. 

  1. Veeam system makes a server image that is relative to our network requirements. 
  2. We get strong back-up capability.
  3. We are announcing to users that our server will not shut down for a single second. 
  4. Failover with Veeam is okay. 
  5. We are trying to make NES Network Extronance and Network Express copy to replication server using Veeam.
  6. Using distribution file systems, we take backups from users and clients. 
  7. We use copies struck to one server by Veeam and make it replication-to-replication. 
  8. We use Veeam for replication-to-replication virtual machines.

With Veeam Backup & Replication, data is secure and strongly stored to replication machines. If we consider the IT systems and infrastructure, then Veeam is making us environmentally friendly.

We are not taking more human resources to take manual back-up systems. With Veeam, we are not taking manual copies to offline or online backup. This is not necessary.

Also, we are reducing the maintenance cost for hardware because of not deploying more than required for our infrastructure.

Veeam helps us on data confidentiality using a simple file transfer. The set of file systems in our data is open, but when we use Veeam, we just make an image, a compact file. Nobody can open it and no one can keep it. 

The ransomware and other exploits cannot attack this file. Veeam optimizes our cost for recovering files and data. In this way, Veeam Backup & Replication is a help to our company.

What is most valuable?

We evaluated different options and we picked the most significant one, Veeam. The main features about the Veeam Backup & Replication suite I like are:

  • If a Veeam image is copied to a replication machine, then Veeam automatically checks to see if ransomware attacked or not. 
  • Veeam will automatically check if a file is corrupt or not. If a file is corrupt, then it will not make a backup copy to the replication server. That means the corrupt file is not copied to replication. 
  • We have confidence that our replication image is good and not corrupted as VM machines.

These are the significant features and there are a lot of features with Veeam. You need to first check out the Veeam website.

    What needs improvement?

    As far as additional features, in the comparative market, a lot of solutions are now from VMware. Cisco has its own solution for replicating back-ups and administration. 

    We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Personally, my experience with the stability of Veeam Backup & Replicate is very good. I tested and I uploaded it in virtualization in my private cloud, i.e. private infrastructure. 

    If we would like to use the networking system or any of the hardware-based VM systems, then it will likely be a larger investment. If you have only a little to invest in the application-based VM system, then it is okay. Veeam is a cost-effective solution

    What do I think about the scalability of the solution?

    Scalability with Veeam Backup & Replicate is very good. On our team:

    • They try to get the support of reference material for the software base. 
    • They already made a package using Veeam on a single machine license. 
    • If you having 50 VM machines, virtual machines, then you can take 10 packages. 
    • This requires a 1 to 10 heavy package license. Then you can increase your VMs repeatedly. 
    • If you would like to engage your infrastructure more than 50, more than 100, more than 1000, then you can enterprise license Veeam and have the machines in your infrastructure 

    My only concern about Veeam Backup & Replicate is that it could be more open.

      How are customer service and technical support?

      In previous times, we were getting technical support from the Veeam team directly from their Los Angeles office and Namibia. They had given us some numbers and contacts. They were giving us support and they introducing the new features or new deployments.

      What I have seen with experience is that technical support is quite good. I am pleased with Veeam customer support operations. They are straightforward.

      I got downloaded information from online and I tried that. Personally, then I got 90% accuracy for the administration that I tried. I had about a 90% success rate with online info-services.

      After that, I spoke directly with Veeam customer support on a call to Los Angeles. They gave the support and it was very easy. 

      Which solution did I use previously and why did I switch?

      Before using Veeam Backup & Replication, we had not deployed any backup systems in the company.

      What's my experience with pricing, setup cost, and licensing?

      Actually, the most important criteria for us when considering a solution is service. When we are taking a decision regarding the hardware or software or any applications, then first we need to tell where and what the services they are giving us. Then we evaluate the service level element. 

      The main important criteria when selecting a vendor are then what are the features and services available in the devices or applications. This should be our main selection path to select any hardware devices or applications. 

      Because of our world, in the market, we can get low prices on devices or we could then see what is available. What I actually need is what I need to deploy, the features I need to be deploying in my architecture. That needs to be considered first in systems administration because the price can vary. 

      In my personal experience, these values and features should be the first standard for selecting a device or application.

      Which other solutions did I evaluate?

      We started thinking of the new systems. We surveyed from IT Central Station and several other portals that are available online. We got the reports and we did the contact with the vendors.

      What other advice do I have?

      For the Veeam Backup & Replication software, we care about the system dependency on software-based, not the hardware-based licenses. For actualization concepts and hyper-connection concepts, businesses can easily use Veeam replication and instances.

      I would rate Veeam Backup & Replication a ten out of ten. The reason, first of all, is because Veeam provides what I need for my devices, my services, and service providers. 

      With Veeam Backup & Replicate, I'm getting the full service of what I need.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user1004244 - PeerSpot reviewer
      it_user1004244software support at a tech company with 10,001+ employees
      Real User

      1. Seems that VEEAM is doing dedupe and compression PER JOB and NOT globally.
      2. At TSM there feature of replicate node + protect stg, that give you the option to replicate the backup to a remote site and is NOT necessary for all backups, so you can choose to keep fewer copies at the remote site.
      3. This gives you an option to do an immediate restore in case of the main site problem.

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      reviewer1054449 - PeerSpot reviewer
      Director of Enterprise Infrastructure Services with 501-1,000 employees
      Real User
      Apr 3, 2019
      Easy to use, set up, and manage

      What is our primary use case?

      Backup and recovery.

      How has it helped my organization?

      Veeam was very easy to use, set up, and manage.

      What is most valuable?

      Backup and restores.

      What needs improvement?

      • Support for HPE catalyst copy and cloud bank
      • It could also improve on its cloud tier, to tier data to the cloud once it is backed up.

      For how long have I used the solution?

      Three to five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Head manager at a real estate/law firm with 1,001-5,000 employees
      Real User
      Top 10
      Mar 26, 2019
      We can now restore a single email box with all of its folder contents
      Pros and Cons
      • "It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days."
      • "I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups."

      What is our primary use case?

      Our primary use case is for a backup solution for our front-end servers. 

      How has it helped my organization?

      It has improved my organization by 90%. Now we can restore a single box with all of its folder contents. We could install one email, one folder or one lead and it could have still one email. This has helped us a lot. Before we used to store the entire database and then we would go to the single mailbox we need to use and we could restore it. Now we could do it instantly whereas it used to take three to four days. 

      What is most valuable?

      We migrated our servers from physical to virtual with our B2B platform. We had a big problem when trying to transfer our site server that was about six terabytes to the new environments. We wanted to do it with minimal effort and without changing the permission because if we do a copy, the permissions won't work. We put a Veeam Windows agent on these physical servers, did a backup and then we were able to take this backup as a drive that is connected to the new VM environment. It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days. 

      What needs improvement?

      I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups. 

      I would like for it to work with Oracle VM. 

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      The solution is very stable. It has worked well since we deployed it. We haven't had any problems until now. It's currently used daily. We do backups daily, weekly and monthly.  

      What do I think about the scalability of the solution?

      It's scalable. We are planning to increase usage. We are planning to buy new Oracle hardware and plan to add them to the same solution. It doesn't work with Oracle VM which is an issue.  

      We currently have 500 users that include top management, financial people, and engineers. 

      How are customer service and technical support?

      The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them is that our weekends don't overlap. We have off Friday and Saturday and they have off Saturday and Sunday so when we submit a request it can take a long time for them to respond. I would rate their technical support a seven out of ten.  

      Which solution did I use previously and why did I switch?

      We had been previously using HP Data Protector. We switched to virtualization. We switched to Veeam because the person who promoted it explained its benefits well. 

      How was the initial setup?

      The initial setup was very straightforward. The company that we hired came in and installed it without a hitch. Now we can use it efficiently without their help. The deployment took one day. We did have a problem when we started working with it. The difference between the restore points wasn't clear. Up until this point, we're still not sure what effect it has on our backup. I would like this to be made more clear. It's easier for us to directly put it on tapes than to first put it on storage. 

      As far as our deployment strategy went, we started with building our jobs. We took our jobs and tried to plan them on the system and we took VMs instead of files. It has worked up until now. After a month or so we did need to make some changes to some of our jobs.  

      What about the implementation team?

      Our integrator is one who generally deals with IBM and Lenovo hardware in Egypt and we were the first case they had working with a Veeam solution. They listened to what we needed and what we were asking for. We need on the job training so we needed their help for the first month or so after the installation. The engineer was very helpful in guiding us through the deployment. He was very professional. He helped us at the beginning but after a certain point, we had some issues and he would tell us that he'd get back to us but he never did. He was busy and didn't prioritize us because we're not his main customer. We turned for support from Veeam themselves and they were responsive and helped us.

      It requires two staff members for maintenance. They're two engineers that act as backup for each other. We really only need one engineer to administer everything but if he's not there, the other one is there as backup.  

      What's my experience with pricing, setup cost, and licensing?

      The pricing is good and affordable. 

      What other advice do I have?

      I would advise someone considering this solution to find a good implementor who can help you during and after the implementation. 

      I would rate it a nine out of ten. It's a good product that we can rely on, it has many features and works on many platforms. It's a very good product.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Network Administrator at a wholesaler/distributor with 201-500 employees
      Real User
      Feb 5, 2019
      Little to few failed backups and the replication feature has been very useful to instantly recover a VM

      What is our primary use case?

      VMware backup, but considering to implement Veeam's replication feature to use as part of our DR solution.

      How has it helped my organization?

      Reliable and easy-to-use backup and restore. Version 9.5 has been the most reliable with little to few failed backups.  

      What is most valuable?

      Replication feature is very useful to instantly recover a VM. Not only can Veeam be used for backups, but also for DR usage as well.

      What needs improvement?

      Version 9.5 has been proven to be reliable, and U3a VMware 6.7 works without issues. Maybe synchronous replication.

      For how long have I used the solution?

      Three to five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Tommy Myo Min Aung - PeerSpot reviewer
      Senior System Engineer at a energy/utilities company with 501-1,000 employees
      Real User
      Top 5
      Jan 21, 2019
      It's reliable and performs complete backups effortlessly. However, it could use a storage application.
      Pros and Cons
      • "It helps with process restoration. With Veeam, we never had backup or restoration issues."
      • "I would like to see a storage application in the next version of the product."

      How has it helped my organization?

      It helps with process restoration. With Veeam, we never had backup or restoration issues. It is always good when performing complete backups. It always restores, when needed.

      What needs improvement?

      I would like to see a storage application in the next version of the product. 

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      The stability depends upon your configuration. 

      What do I think about the scalability of the solution?

      I don't have a problem with Veeam's scalability.

      How is customer service and technical support?

      As long as you have enough storage and CPU, they know how to resolve it.

      What's my experience with pricing, setup cost, and licensing?

      The price is slightly higher than its competitors.

      What other advice do I have?

      Veeam is what it is supposed to be.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Systems Administrator at a financial services firm with 201-500 employees
      Real User
      Jan 16, 2019
      Gold standard for backup and recovery
      Pros and Cons
      • "Veeam is the gold standard for backup and recovery. The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor."
      • "The virtual sandboxes seem complex to setup, so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly."

      What is most valuable?

      The ease of use and reliability of this solution are real assets. Also, it has an ease of use to work with a third party vendor.

      What needs improvement?

      The virtual sandboxes seem complex to setup so I have not invested time in leveraging this feature. It would be nice if this feature was more user-friendly.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      This product has been very stable. Any issues that have come up are quickly resolved. 

      What do I think about the scalability of the solution?

      I have not experienced issues with scalability. I have deployed Veeam in two different environments for different employers of mine and both have been very solid. I am currently using ExaGrid as my backend storage and it has worked very well with Veeam.

      How is customer service and technical support?

      I would give the tech support team a rating of nine out of ten.

      How was the initial setup?

      The initial setup was very straightforward. I actually had a POC backing up our entire data center to an old SAN setup within a day.

      What other advice do I have?

      Veeam is the gold standard for backup and recovery. If you have a primary virtualized environment, it is a great choice. Veeam's agent for physical servers works well on our few remaining physical servers.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Senior Engineer at a healthcare company with 501-1,000 employees
      Real User
      Jan 9, 2019
      User-friendly backup of the whole virtual server
      Pros and Cons
      • "The most important part is that you actually know you have a backup of the whole virtual server."
      • "I have also been struggling with the storage and in some cases I need to move things due to performance."

      What is our primary use case?

      We are using Veeam at our college and we have been connected for a while now. We use it for backing up virtual servers in the Hyperwave and it is working very well. It works well for backing up services. We can backup Microsoft Exchange and Microsoft Sharepoint and it is actually easy to understand how to restore from it. It has an easy UI.

      How has it helped my organization?

      The most important part is that we know we have a backup of the whole virtual server. We can restore the whole server if we want, or just take some specific files. I like this duality of the product. That's how I put it on virtualized software.

      What needs improvement?

      The most important improvement would be for it to be updated to support new servers and we actually are in a situation that we are going to connect our Exchange service to a new one. They have to actually support new software as they are released and I think Veeam has promised to support new Windows upgrades which is important .

      If they had some more agents for physical computers, that would also be a nice feature.

      I have also been struggling with the storage, and in some cases I need to move things due to performance. We can use replication and we hope that this will help us continue with Veeam.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      This solution is very stable. I have been struggling with the storage now and that's not Veeam's fault, but sometimes I have problems with it. We are short on storage right now, but because of some performance issues we have to reserve a room at our location and the connection between those two rooms is not great. I hope I found the cause of that problem so in this situation we actually have been struggling with storage. I know that Veeam has support for more storage. If there was a snapshot functionality on Veeam, it would help. I think we cannot use the replication part of the solution but I think we are going to use it more now when they have more of the location sites, and replicate to the different locations.

      How is customer service and technical support?

      I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the problem is myself. I know that we have a contract to use their help. Mostly I use the support for upgrades to new versions. I don't contact Veeam support very often.

      How was the initial setup?

      The initial setup was straightforward. It was easy to install. If you miss some plugins for Windows, you actually can click "okay" and it's on the installation media. The installation is very easy. 

      What was our ROI?

      It is a cheap solution with the ability to backup for our needs.

      What's my experience with pricing, setup cost, and licensing?

      The price is great. It's software related, and I know that might be a good thing because it's a cheap solution to buy and we have been looking for a program for backup and they fit the bill. The price of Veeam and its software related products enable you to have your own hardware. You can use your own infrastructure and you can actually buy what you want. This is cost-effective. It might be that if you buy something else and they have media things it's very expensive but it works very well. If your company has pressure to actually get back data very quickly, it might not be possible with this solution. Our college environment doesn't seem to have this problem. There has not been much down time but I think if the server is broken, it just restores within an hour and everything returns back to normal.

      What other advice do I have?

      You can actually use the infrastructure you already have so you don't have to buy new hardware to actually start using it. That's the most important part about this solution.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
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