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Virtualization Consultant at Bahwan IT
Consultant
Easy to use, good support, and the backup and restore features are very fast
Pros and Cons
  • "The user interface is good and it is very easy to use."
  • "I would like to have the capability of backing up a physical machine, as opposed to just a VM."

What is our primary use case?

We are a Veeam distributor and this is one of the solutions that we use, and also implement for our clients. 

We have been using an on-premises deployment. It is installed in our VMs, and we have created a backup repository. It performs a daily incremental backup, and on the weekend it performs a full backup. 

What is most valuable?

The restore option is very fast when restoring the VM, and it is the most valuable feature for me.

The user interface is good and it is very easy to use.

What needs improvement?

I would like to have the capability of backing up a physical machine, as opposed to just a VM.

For how long have I used the solution?

We have been using this solution for about one month.
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How are customer service and support?

The support team is very friendly and they have helped us a lot. When we have needed any help or support, we have been able to reach them.

Which solution did I use previously and why did I switch?

I used to use IBM Tivoli, and I find that the backup and restore operations are much faster with Veeam. The price of Veeam is much lower than the IBM solution. In Veeam we can use different kinds of storage, whereas, with IBM, we could only use a tape backup.

How was the initial setup?

Veeam is very easy to implement. The installation is easy, and you do not need a technical person to be present.

The deployment takes approximately two hours, including configuration.

What about the implementation team?

We had some assistance from our contact with Veeam in Dubai.

What other advice do I have?

We are happy that we are using Veeam.

I would rate this solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1053252 - PeerSpot reviewer
reviewer1053252Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP

After sale support should be the most important decision criteria for buying any solution. When it comes to disaster recovery usually people are mentally stressed and challenged in terms of RTOs, that causes a bit of a panic and may affect proper judgement of taking the right decisions at the time, having a simple solution comes handy in such situations. All I can say that according to my 2 year in depth experience of dealing with multiple Veeam products and before that having dealt with other backup vendor's I cannot stop but say the truth that Veeam has an amazing after sales support experience hence their NPS scores and their products are the easiest to use in their field so far. It really just works!

IT Director at FNF
Real User
An excellent replication solution that's easy to set up, has good compression, and offers great stability
Pros and Cons
  • "The whole replication aspect of the solution is excellent because it compresses the data so well."
  • "It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there."

What is our primary use case?

We primarily use the solution for backup and replication.

What is most valuable?

The whole replication aspect of the solution is excellent because it compresses the data so well. 

The way you get everything on one pane and see the whole environment because you're top is one of the reasons I really like Nutanix.

What needs improvement?

It would be ideal if users could know that their data is backed up and have some security functionality where you can actually use the backup to spin up a new cluster and take it from there. 

If they can create a virtual environment with the traffic environment that would be beneficial.

For how long have I used the solution?

I've been using the solution for over a year.

What do I think about the stability of the solution?

The solution is very stable once it's up and running.

What do I think about the scalability of the solution?

The solution is easily scalable if you have to move to a larger site.

How are customer service and technical support?

Nutanix technical support is excellent. You can't get better. You won't get better.

Which solution did I use previously and why did I switch?

I used HP, the normal three-tier environment, and I wanted to go to upper coverage, so I switched.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We handled the implementation ourselves.

What other advice do I have?

We're using the on-premises deployment model.

The solution has some really nice features, but there is a lot of competition in the open-source market. I'd truthfully also prefer an open-source solution as well.

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
it_user675693 - PeerSpot reviewer
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
Real User
Very flexible solution, but needs more integration with cloud service providers
Pros and Cons
  • "Very flexible, all-in-one solution."
  • "Needs better integration with cloud service providers."

What is our primary use case?

I handle managed backup services for one of my clients. I implement and manage these solutions.

How has it helped my organization?

The company has its own Veeam backup infrastructure to offer this service. It manages billing, etc.

What is most valuable?

The flexibility is the most valuable feature. It is an all-in-one solution for all kinds of infrastructure (physical, cloud, VM).

What needs improvement?

Provide more integration for cloud providers such as Google Cloud, Azure and AWS.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable. The solution has great potential in the backup and replication domain.

What do I think about the scalability of the solution?

It is highly scalable, and I consider it to be the most important feature. It works on any kind of infrastructure including physical, Hyper-V, VMware, and cloud-based.

How are customer service and technical support?

The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is based on the priority of the ticket that you raise.

Which solution did I use previously and why did I switch?

I have worked with all of the major products. These include Azure Backup, Microsoft Data Protection Manager (DPM), Commvault, Veritas Backup Exec, and others. The product you choose depends on the type of infrastructure and the type of backups you need to have. This one can be used for all kinds of infrastructure.

How was the initial setup?

The setup is straightforward with a very aesthetic graphical user interface. It can take anywhere from one day to a month to fully deploy, depending on the requirements.

What about the implementation team?

I handled the installation and implementation of this product myself.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing is quite competitive with other products. I would not says that it is much higher, neither is it low.

What other advice do I have?

I am certified with the Veeam Sales Professional (VMSP) accreditation. This qualifies people to demonstrate and sell the product.

I would rate this solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1058067 - PeerSpot reviewer
Senior IT Infrastructure Manager at a computer software company with 11-50 employees
Reseller
It has application awareness and quick migration capabilities

What is our primary use case?

  • Centralized backup
  • Remote WAN backup copy
  • Replica
  • Physical server backup.

How has it helped my organization?

If it backs up, then I'm sure it will restore!

What is most valuable?

  • Application awareness (via Windows VSS Writers, Oracle RMAN integration, etc.)
  • Quick migration.

What needs improvement?

Dedupe capabilities.

For how long have I used the solution?

More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: IT Services Firm: we are Veeam Partner too and sell it to our customers, along with others brand
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Rotating HDDs for offline backups use case

What is our primary use case?

Protection of virtual workloads.

What is most valuable?

  • Rotating HDDs for offline backups use case
  • Instant VM recovery with vPower NFS and SureBackup, also known as Recovery Assurance by other vendors.

What needs improvement?

  • Relying on open source infrastructure for Veeam's architectural components instead of Microsoft for OS and DB.
  • Support for containers, and agent-less KVM backups, and Citrix environments.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
it_user998895 - PeerSpot reviewer
Project Manager at renaissance group
Real User
Integrates Between Server and Replication Station
Pros and Cons
  • "We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work."
  • "We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is as the intermediate agent. Veeam integrates devices between the main server and the replication station.

We set this resolution between the main server and our replication machine. It is getting images from VMware. We serve up with Veeam and it responds to the daily load. 

With Veeam Backup & Replication, replicated servers will be picked up again from the new location station machine. Now our table updates are available automatically. 

We get a lot of features with Veeam and we are happy to use this solution. After shutdown, the servers here automatically turn off and Veeam is keeping up all this. It's tension free work.

How has it helped my organization?

Veeam Backup & Replication assists us to improve to good infrastructure. 

  1. Veeam system makes a server image that is relative to our network requirements. 
  2. We get strong back-up capability.
  3. We are announcing to users that our server will not shut down for a single second. 
  4. Failover with Veeam is okay. 
  5. We are trying to make NES Network Extronance and Network Express copy to replication server using Veeam.
  6. Using distribution file systems, we take backups from users and clients. 
  7. We use copies struck to one server by Veeam and make it replication-to-replication. 
  8. We use Veeam for replication-to-replication virtual machines.

With Veeam Backup & Replication, data is secure and strongly stored to replication machines. If we consider the IT systems and infrastructure, then Veeam is making us environmentally friendly.

We are not taking more human resources to take manual back-up systems. With Veeam, we are not taking manual copies to offline or online backup. This is not necessary.

Also, we are reducing the maintenance cost for hardware because of not deploying more than required for our infrastructure.

Veeam helps us on data confidentiality using a simple file transfer. The set of file systems in our data is open, but when we use Veeam, we just make an image, a compact file. Nobody can open it and no one can keep it. 

The ransomware and other exploits cannot attack this file. Veeam optimizes our cost for recovering files and data. In this way, Veeam Backup & Replication is a help to our company.

What is most valuable?

We evaluated different options and we picked the most significant one, Veeam. The main features about the Veeam Backup & Replication suite I like are:

  • If a Veeam image is copied to a replication machine, then Veeam automatically checks to see if ransomware attacked or not. 
  • Veeam will automatically check if a file is corrupt or not. If a file is corrupt, then it will not make a backup copy to the replication server. That means the corrupt file is not copied to replication. 
  • We have confidence that our replication image is good and not corrupted as VM machines.

These are the significant features and there are a lot of features with Veeam. You need to first check out the Veeam website.

    What needs improvement?

    As far as additional features, in the comparative market, a lot of solutions are now from VMware. Cisco has its own solution for replicating back-ups and administration. 

    We try to compare Veeam with other solutions because we are the operations. Then we can give the answers for improvement which is the specific additional system features that other solutions provide.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Personally, my experience with the stability of Veeam Backup & Replicate is very good. I tested and I uploaded it in virtualization in my private cloud, i.e. private infrastructure. 

    If we would like to use the networking system or any of the hardware-based VM systems, then it will likely be a larger investment. If you have only a little to invest in the application-based VM system, then it is okay. Veeam is a cost-effective solution

    What do I think about the scalability of the solution?

    Scalability with Veeam Backup & Replicate is very good. On our team:

    • They try to get the support of reference material for the software base. 
    • They already made a package using Veeam on a single machine license. 
    • If you having 50 VM machines, virtual machines, then you can take 10 packages. 
    • This requires a 1 to 10 heavy package license. Then you can increase your VMs repeatedly. 
    • If you would like to engage your infrastructure more than 50, more than 100, more than 1000, then you can enterprise license Veeam and have the machines in your infrastructure 

    My only concern about Veeam Backup & Replicate is that it could be more open.

      How are customer service and technical support?

      In previous times, we were getting technical support from the Veeam team directly from their Los Angeles office and Namibia. They had given us some numbers and contacts. They were giving us support and they introducing the new features or new deployments.

      What I have seen with experience is that technical support is quite good. I am pleased with Veeam customer support operations. They are straightforward.

      I got downloaded information from online and I tried that. Personally, then I got 90% accuracy for the administration that I tried. I had about a 90% success rate with online info-services.

      After that, I spoke directly with Veeam customer support on a call to Los Angeles. They gave the support and it was very easy. 

      Which solution did I use previously and why did I switch?

      Before using Veeam Backup & Replication, we had not deployed any backup systems in the company.

      What's my experience with pricing, setup cost, and licensing?

      Actually, the most important criteria for us when considering a solution is service. When we are taking a decision regarding the hardware or software or any applications, then first we need to tell where and what the services they are giving us. Then we evaluate the service level element. 

      The main important criteria when selecting a vendor are then what are the features and services available in the devices or applications. This should be our main selection path to select any hardware devices or applications. 

      Because of our world, in the market, we can get low prices on devices or we could then see what is available. What I actually need is what I need to deploy, the features I need to be deploying in my architecture. That needs to be considered first in systems administration because the price can vary. 

      In my personal experience, these values and features should be the first standard for selecting a device or application.

      Which other solutions did I evaluate?

      We started thinking of the new systems. We surveyed from IT Central Station and several other portals that are available online. We got the reports and we did the contact with the vendors.

      What other advice do I have?

      For the Veeam Backup & Replication software, we care about the system dependency on software-based, not the hardware-based licenses. For actualization concepts and hyper-connection concepts, businesses can easily use Veeam replication and instances.

      I would rate Veeam Backup & Replication a ten out of ten. The reason, first of all, is because Veeam provides what I need for my devices, my services, and service providers. 

      With Veeam Backup & Replicate, I'm getting the full service of what I need.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user1004244 - PeerSpot reviewer
      it_user1004244software support at a tech company with 10,001+ employees
      Real User

      1. Seems that VEEAM is doing dedupe and compression PER JOB and NOT globally.
      2. At TSM there feature of replicate node + protect stg, that give you the option to replicate the backup to a remote site and is NOT necessary for all backups, so you can choose to keep fewer copies at the remote site.
      3. This gives you an option to do an immediate restore in case of the main site problem.

      reviewer1054449 - PeerSpot reviewer
      Director of Enterprise Infrastructure Services with 501-1,000 employees
      Real User
      Easy to use, set up, and manage

      What is our primary use case?

      Backup and recovery.

      How has it helped my organization?

      Veeam was very easy to use, set up, and manage.

      What is most valuable?

      Backup and restores.

      What needs improvement?

      • Support for HPE catalyst copy and cloud bank
      • It could also improve on its cloud tier, to tier data to the cloud once it is backed up.

      For how long have I used the solution?

      Three to five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Head manager at a real estate/law firm with 1,001-5,000 employees
      Real User
      Top 20
      We can now restore a single email box with all of its folder contents
      Pros and Cons
      • "It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days."
      • "I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups."

      What is our primary use case?

      Our primary use case is for a backup solution for our front-end servers. 

      How has it helped my organization?

      It has improved my organization by 90%. Now we can restore a single box with all of its folder contents. We could install one email, one folder or one lead and it could have still one email. This has helped us a lot. Before we used to store the entire database and then we would go to the single mailbox we need to use and we could restore it. Now we could do it instantly whereas it used to take three to four days. 

      What is most valuable?

      We migrated our servers from physical to virtual with our B2B platform. We had a big problem when trying to transfer our site server that was about six terabytes to the new environments. We wanted to do it with minimal effort and without changing the permission because if we do a copy, the permissions won't work. We put a Veeam Windows agent on these physical servers, did a backup and then we were able to take this backup as a drive that is connected to the new VM environment. It has helped us transfer the solution in two days instead of working for a minimum of one week to ten days. 

      What needs improvement?

      I would like for them to develop the ability to fix the way it does backups. We can't pick a backup for one database. We have to do a backup on the whole Exchange VM. I'd like for them to change it to where we can do individual backups. 

      I would like for it to work with Oracle VM. 

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      The solution is very stable. It has worked well since we deployed it. We haven't had any problems until now. It's currently used daily. We do backups daily, weekly and monthly.  

      What do I think about the scalability of the solution?

      It's scalable. We are planning to increase usage. We are planning to buy new Oracle hardware and plan to add them to the same solution. It doesn't work with Oracle VM which is an issue.  

      We currently have 500 users that include top management, financial people, and engineers. 

      How are customer service and technical support?

      The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them is that our weekends don't overlap. We have off Friday and Saturday and they have off Saturday and Sunday so when we submit a request it can take a long time for them to respond. I would rate their technical support a seven out of ten.  

      Which solution did I use previously and why did I switch?

      We had been previously using HP Data Protector. We switched to virtualization. We switched to Veeam because the person who promoted it explained its benefits well. 

      How was the initial setup?

      The initial setup was very straightforward. The company that we hired came in and installed it without a hitch. Now we can use it efficiently without their help. The deployment took one day. We did have a problem when we started working with it. The difference between the restore points wasn't clear. Up until this point, we're still not sure what effect it has on our backup. I would like this to be made more clear. It's easier for us to directly put it on tapes than to first put it on storage. 

      As far as our deployment strategy went, we started with building our jobs. We took our jobs and tried to plan them on the system and we took VMs instead of files. It has worked up until now. After a month or so we did need to make some changes to some of our jobs.  

      What about the implementation team?

      Our integrator is one who generally deals with IBM and Lenovo hardware in Egypt and we were the first case they had working with a Veeam solution. They listened to what we needed and what we were asking for. We need on the job training so we needed their help for the first month or so after the installation. The engineer was very helpful in guiding us through the deployment. He was very professional. He helped us at the beginning but after a certain point, we had some issues and he would tell us that he'd get back to us but he never did. He was busy and didn't prioritize us because we're not his main customer. We turned for support from Veeam themselves and they were responsive and helped us.

      It requires two staff members for maintenance. They're two engineers that act as backup for each other. We really only need one engineer to administer everything but if he's not there, the other one is there as backup.  

      What's my experience with pricing, setup cost, and licensing?

      The pricing is good and affordable. 

      What other advice do I have?

      I would advise someone considering this solution to find a good implementor who can help you during and after the implementation. 

      I would rate it a nine out of ten. It's a good product that we can rely on, it has many features and works on many platforms. It's a very good product.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2025
      Buyer's Guide
      Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.