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reviewer1436754 - PeerSpot reviewer
Database Administrator / Database Architect at a manufacturing company with 501-1,000 employees
Real User
Stable and scalable with all the benefits of a virtual machine
Pros and Cons
  • "The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example."
  • "It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp."

What is our primary use case?

I'm not doing anything with the the solution right now. I'm just using them for database purposes. We store databases there and applications.

How has it helped my organization?

The solution saves our organization some money as we don't need to store to a physical machine.

What is most valuable?

The solution gives me everything which is no physical machine gives, however, it is much easier to relocate to do anything with it. 

The solution offers the normal benefits of a virtual machine versus a physical, actual machine. It doesn't take up space, for example.

What needs improvement?

Sometimes, when we shut it down, it doesn't properly shut down for us.

If we need to back it up, would be even better if we could do a backup when the files are open and the applications are working. If the solution itself had that capability to backup everything consistently, across all the files, across the system just as we are using the product, then it would have huge benefits, even more than it has today. It would mean that I would not need to purchase any other party third-party products to ensure that my application or my database will work after I back it up and start it up. 

It would be ideal if they could capture everything and then timestamp and back up everything up to that timestamp. Then I would not need other products and I could just use this, which would be better.

Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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For how long have I used the solution?

I'm currently using the solution. I've been using it over the past 12 months at least.

What do I think about the stability of the solution?

The stability seems to be pretty good. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It seems to be reliable.

What do I think about the scalability of the solution?

I'm not sure if we have plans to increase usage. I don't make that decision in the organization.

How are customer service and support?

I have a systems admin who maybe has reached out to technical support in the past. I have not, personally. I find my systems admin quite knowledgeable. When I asked him something, he knows what to do right away. I'm not sure how many cases he's faced, where he did not know the answer and then had to go somewhere to get it.

Therefore, I can't really speak to any knowledge of technical support. I don't know how they are, to be honest.

How was the initial setup?

I don't really handle the installation process. I can't speak to how difficult or easy the implementation process is.

What other advice do I have?

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architecture Expert at a tech services company with 51-200 employees
Real User
Quick to set up and deploy, stable, and supports continuous backup
Pros and Cons
  • "The most valuable feature is the continuous backup."
  • "In the future, I would like to see better support for direct backup to tape."

What is our primary use case?

Our primary use case is for the backup of our virtual machines.

What is most valuable?

The most valuable feature is the continuous backup.

What needs improvement?

At this point, my only complaint is about the licensing costs. We have not experienced any technical problems.

In the future, I would like to see better support for direct backup to tape.

For how long have I used the solution?

We have been using Veeam Backup & Replication for two weeks.

What do I think about the stability of the solution?

This is a stable product and we haven't had any problems.

What do I think about the scalability of the solution?

Our installation is not very large, so scaling is no issue.

We have seven users who are operators.

How are customer service and technical support?

We have not needed to contact support.

How was the initial setup?

The initial setup was straightforward and the deployment was quite quick.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid yearly and the cost is about $12,000 Swiss Francs ($17,400 USD).

Which other solutions did I evaluate?

We did evaluate other options before adopting Veeam.

What other advice do I have?

This is absolutely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,021 professionals have used our research since 2012.
System Administrator at Premier press
Real User
Good support, stable, and it can restore VMs directly into a test environment
Pros and Cons
  • "The most valuable feature is the ability to restore the VMs into a test environment."
  • "Some of the best practice documentation could be improved."

What is our primary use case?

We use Veeam for the backup and recovery of our production environment.

What is most valuable?

The most valuable feature is the ability to restore the VMs into a test environment.

What needs improvement?

Some of the best practice documentation could be improved.

What do I think about the stability of the solution?

The stability is perfect and we have not had any problems with it.

What do I think about the scalability of the solution?

With respect to how much we use this solution, we don't expect to increase it. Rather, we're just going to keep our usage the same that we have.

How are customer service and technical support?

Their support is pretty good and I haven't had any issues with it.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

We had an integrator do most of the implementation.

I am the only one in the organization who uses the software.

What other advice do I have?

Overall, we are happy with this software and have not found any limitations to it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior VP at Maxava
Real User
Easy to use, stable, and good price, but its integration with third-party solutions can be better
Pros and Cons
  • "I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it."
  • "It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines."

What is our primary use case?

We develop our own replication solutions for the IBM i platform. Our product is called Maxava. We have 500 customers using that for disaster recovery, data replication. We use Veeam in-house for our Windows replication.

What is most valuable?

I am not a direct user of this product, but my technical guys tell me that they like the product, and it is easy to use. We don't have any issues with it.

What needs improvement?

It would be nice if it could be integrated with third-party solutions like ours. It has been supporting just Windows and virtual machines.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

It is stable. I am not aware of any issues.

What do I think about the scalability of the solution?

It is scalable. We're just using it in-house. We have maybe 20 to 23 users that we support on it.

How are customer service and technical support?

Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything like that. So, I presume it's all pretty good.

How was the initial setup?

It was pretty easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

Its pricing is really good.

What other advice do I have?

I would recommend this solution. From my point of view, I haven't had any issues with it.

I would rate Veeam Backup & Replication a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1461621 - PeerSpot reviewer
Software Security Architect at a computer software company with 11-50 employees
Reseller
High scalability, powerful stability, and best monitoring and performance
Pros and Cons
  • "Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful. It has a friendly interface, and its monitoring and performance are the best in the market."
  • "The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup."

What is our primary use case?

We use this solution for deploying machine backup and for recovery from a disaster recovery site. We also use it for file backup. For the database backup, we use the software embedded in the SQL Server.

What is most valuable?

Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful.

It has a friendly interface, and its monitoring and performance are the best in the market.

What needs improvement?

The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is very stable. This is the main reason why we chose Veeam for this client and not VMware.

What do I think about the scalability of the solution?

It is very scalable. This is another reason why we chose Veeam for backup and recovery for this client. It allows us to scale to many other projects. This project is very big. It involves more than 70 virtual machines in the production environment, and it is possible to scale to more than 100 virtual machines.

How are customer service and technical support?

We didn't face any problems with this solution. 

Which solution did I use previously and why did I switch?

In the past, we also used VMware orchestration for VMware backup and recovery. Veeam is more stable and scalable, and its price is more attractive than VMware.

How was the initial setup?

It was easy for our deployment engineers. The deployment took a maximum of one week. In my company, probably seven engineers are in charge of this. My company has been a large integrator in Romania, and we have expertise in many areas of IT. We have five to seven people for each subdomain in IT.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable for a big company or a big client. It is not too much. It is cheaper than VMware.

Which other solutions did I evaluate?

We tested VMware and Veeam solutions, and we chose Veeam for this project because our client is a public institution and required a very stable solution. Veeam is more stable than VMware, and our client preferred Veeam.

What other advice do I have?

I would rate Veeam Backup & Replication a nine out of ten. There are some features that they need to improve in Veeam, but it is perfect for most of the companies in Romania.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
reviewer1059954 - PeerSpot reviewer
Enterprise Chief Infrastructure Hosting & Cloud Architect with 5,001-10,000 employees
Real User
Good support, easy to set up, stable, and the on-premises version is doing a good job
Pros and Cons
  • "They provide good technical support and we are satisfied with the support we have received."
  • "The Cloud version is not ready, they need maturity and ease of deployment in terms of management."

What is our primary use case?

We are using this solution to back up all of the critical VMs and the critical server. It's applied on the server.

What is most valuable?

It's doing a good job.

What needs improvement?

Azure Cloud version support requires improvement. The on-premises is doing well.

I don't think that it is really ready. 

Ideally, the cloud version and the on-premises version can be managed through the same interface, but that is not the case with their cloud-native implementation. The cloud-native solution is completely disconnected from the on-premise solution. This is an area that needs to improve.

When we started to talk to them about the cloud, we were under the impression that it's was going to be the same console, and everything would be the same, but that is not the case.

The cloud offering as a SaaS and the integration with the cloud providers. We work with Azure, and I think they need better integration with Azure. 

Also, the consolidation between the on-premises solution and those going to the cloud should have the same user experience. That will allow them to manage two environments in the same place. That would be a very good feature to offer, and it would be helpful. 

If they could offer that feature it would probably put them ahead of their competitors.

The Cloud version is not ready, they need maturity and ease of deployment in terms of management.

For how long have I used the solution?

We have been using Veeam Backup & Replication in our organization for approximately six years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It's scalable.

We have a maximum of five users who system administrators. They are managing this solution and operating it.

How are customer service and technical support?

They provide good technical support and we are satisfied with the support we have received.

Which solution did I use previously and why did I switch?

I am not aware of what the organization had in place before I arrive. Veeam Backup & Replication was already in place before I arrived.

How was the initial setup?

The initial setup was straightforward.

I was not a part of the on-premises deployment, so I am not sure how long it took. I don't have an answer for that.

We don't require any staff to maintain this solution.

What about the implementation team?

We had the help of a reseller and the experience was good.

What's my experience with pricing, setup cost, and licensing?

I don't know what the costs are for sure, but I think that it's on a yearly basis.

I don't think there are any costs in addition to the standard licensing fee.

What other advice do I have?

In the near future, we will deploy the cloud version.

I would rate the Veeam Backup Replication on-premises version a ten out of ten, and for the Cloud version specifically with Azure, I would rate them a four out of ten.

I don't know how it performs with other Cloud providers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Real User
Support provides solutions immediately
Pros and Cons
  • "I think that the scalability is very good. We can't compare it."
  • "I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."

What needs improvement?

I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide. 

Otherwise, I don't see any additional improvements in Veeam because they are very good. It integrates very well with Microsoft applications. Veeam is very user friendly and you don't need to have certifications to work on it.

For how long have I used the solution?

I have been working with Veeam Backup and Replication for the past four years.

What do I think about the scalability of the solution?

I think that the scalability is very good. We can't compare it. The only problem that users may face with Veeam, is if people do not size it correctly, which can cause performance issues.

Cloud backup on AWS Azure is also fantastic. It backs up applications, such as Oracle SAP, as well.

How are customer service and technical support?

The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.

What's my experience with pricing, setup cost, and licensing?

If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive.

The price of Micro Focus will beat Veeam, but then you're missing one or two functionalities which is good to have for disaster recovery.

What other advice do I have?

I would rate Veeam Backup a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Technical Pre-Sales Consultant at a tech services company with 1,001-5,000 employees
Real User
User-friendly and easy to integrate
Pros and Cons
  • "I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam."
  • "I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have."

What is most valuable?

Veeam Backup does not interfere with your environment. It's got those facilities, which are very good.

Acronis has been a long time player on the images and in block-based backups. I can't think of any improvements yet for Veeam because they are very good. It integrates very well with Microsoft applications. It is very easy to integrate. Micro Focus can also integrate but it's more complex. You have to know the product very well to be able to integrate. While Veeam, it's very user-friendly. You don't need to have certifications or anything to work on Veeam.

What needs improvement?

I like the Acronis backup solutions on the block-based part of backups or snapshots. That's a nice functionality that Veeam doesn't have. 

For how long have I used the solution?

I have been working with Veeam Backup Replication for four years. 

What do I think about the scalability of the solution?

Scalability is very good. The only problem that might occur with Veeam is if people do not size it correctly, they can get performance issues. If you don't do the right thing, you always have those types of problems anyway. 

Backing up to the cloud, AWS or Azure is fantastic. It's really good. It also backs up applications as well like Oracle, SAP, and so forth. Veeam is a good backup solution.

How are customer service and technical support?

The technical support is excellent. If you're on the right support level, they provide a solution immediately. They tell the customer exactly what is wrong. Compared to Micro Focus Data Protector, they've got good engineers to help you, but I think Veeam is much quicker and more helpful in resolving a problem. 

Which solution did I use previously and why did I switch?

If I had to choose visualization between Micro Focus Data Protector and Veeam, I would choose Veeam. It's a much better product. The functionalities for the end-user are much easier. It is a good product for an enterprise, but it's not that user-friendly like Veeam is. The functionalities that Veeam offers are fantastic. It's a very good product.

In terms of virtualization, I would recommend Veeam over Data Protector. Definitely. Even for hybrid, I would still recommend Veeam. Although, the Data Protector hybrid environment is also not bad. But the problem is the complexity.

Micro Focus is developing the virtualization side. You can't compare it with Veeam. The storage and backing up the environment are much easier on Veeam than Data Protector. Veeam is much more ahead at the moment.

Data Protector is not user-friendly. It's more complex. You need to know the product very well to be able to do backups or restores.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable compared to NetBackup, Backup Exec, Dell, Micro Focus, or Acronis, then Veeam is lower in price. 

Micro Focus's pricing is not too bad either because they changed the licensing model.

What other advice do I have?

I would rate Veeam Backup Replication a ten out of ten. 

In the next release, I would like for them to have block-based backups as well. But I don't know if they will do that because they've got all the functionalities to restore a system and it's working. If they would put it in, that would be fantastic, it will maybe even improve the performance when backing up. 

I would rate Acronis an eight out of ten. They're missing a lot and are still not very user-friendly. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.