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Solutions Architect at Net Place
MSP
Jun 21, 2021
Simple and easy to use and manage
Pros and Cons
  • "One of the most valuable features is the simplicity of the solution's administration."
  • "I truly like the solution; it is easy, fast, and reliable when it comes to growth."
  • "While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass."
  • "We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition."

What is our primary use case?

We are familiar with all the versions. As resellers we can sell any version of the solution. 

Our use cases involve  Veeam or Hyper V infrastructure. They concern physical servers, Office 365, complete solution specs, a mold self, the Como workloads and Oracle SAP.

What is most valuable?

One of the most valuable features is the simplicity of the solution's administration. I like its rental capabilities, as well as the backup data, replication abilities, in respect of the current Veeam or the backup servers to the Cloud provider. Disaster recovery is also simple and very easy to manage. 

What needs improvement?

While the Veeam Backup Replication tool can mostly back up all the data in the environment, the AIX from IBM backup capabilities nowadays could stand improvement as they are not featured on a single pane of glass. A consultation is required for its administration. As such, the integration of AIX would be welcome. 

While Veeam Backup & Replication is a complete solution, it would be nice to have the Veeam server on Linux. The availability of the Server Manager only on Windows installation should be addressed.  

For how long have I used the solution?

I have been using Veeam Backup & Replication for around two or three years.

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March 2026
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What do I think about the stability of the solution?

The solution is stable and allows for ease of use. 

What do I think about the scalability of the solution?

The solution is very scalable. Once the license is attended to, there is not much need to concern oneself with new implementations or changes to the installation process. As such the solution is scalable, stable and very friendly to use.

How are customer service and support?

I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be resolved. When there is a need to engage their support services, we have found them to be straightforward and very quick to resolve the issue. 

How was the initial setup?

Taking into account the setups and boss configurations, the deployment takes from two to three days and is very simple to do. With the right partner it can be accomplished pretty quickly and simply. 

What about the implementation team?

Deployment and maintenance involves two or three people. It is quite easy. 

Which other solutions did I evaluate?

We evaluated ARC server and Capizec. We are a reseller and implementation company, so we handle both of these aspects as concerns the software of many different back up tools, but Veeam lags far behind the competition. The others use WAN and are our first choice. 

In comparison with Veeam Backup & Replication, the license form and attendant specs of the competitors make things quite easy. 

What other advice do I have?

I truly like the solution. It is easy, fast and reliable when it comes to growth. 

While our parent company has the solution on-premises, we also sell it as a service, as we are Veeam partners. 

We have a variety of client types and sizes. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Enrico Boseli - PeerSpot reviewer
CTO at a tech services company with 501-1,000 employees
Real User
Jun 17, 2021
Top-notch replication and reporting
Pros and Cons
  • "The replication feature has proven to be the most valuable feature for us."
  • "Sometimes Veeam is not that effective when it comes to legacy environments."
  • "Sometimes Veeam is not that effective when it comes to legacy environments."

What is our primary use case?

We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.

In total, about 30 employees use this solution. 

What is most valuable?

The replication feature has proven to be the most valuable feature for us.

The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.

Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good. 

What needs improvement?

Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.

What do I think about the stability of the solution?

Veeam Backup & Replication is very stable and reliable. 

What do I think about the scalability of the solution?

We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.

How are customer service and technical support?

The customer service is good and reliable.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced. 

What other advice do I have?

Veeam Backup & Replication is a great product for a virtual environment — it's really effective.

From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.

Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
March 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,077 professionals have used our research since 2012.
Syastems & Storage Administrator at a financial services firm with 1,001-5,000 employees
Real User
Jun 8, 2021
Effective CDP, reliable, and good technical support
Pros and Cons
  • "I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs."
  • "I have found the most valuable feature to be the new CDP features, which are very popular for my customer's needs and the solution is user-friendly."
  • "There is some complexity we have experienced when using the solution that should be simplified."
  • "There is some complexity we have experienced when using the solution that should be simplified."

What is our primary use case?

I am using the solution in a virtual environment for backup and replication.

What is most valuable?

I have found the most valuable feature to be the new CDP features. It is very popular for my customer's needs. 

Additionally, the solution is user-friendly.

What needs improvement?

There is some complexity we have experienced when using the solution that should be simplified.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

We have used the technical support and they are very good. We receive a resolution at a high priority.

How was the initial setup?

The installation was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup and Replication is expensive.

What other advice do I have?

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1420584 - PeerSpot reviewer
IT Executive at a tech services company with 51-200 employees
Real User
May 25, 2021
Offers good instant recovery features
Pros and Cons
  • "I consider the solution's technical support to be excellent, perfect."
  • "I consider the solution's technical support to be excellent, perfect."
  • "There should be better use of the external hard drives."
  • "There should be better use of the external hard drives."

What is most valuable?

We have found instant recovery to be a valuable feature. 

What needs improvement?

There should be better use of the external hard drives. 

For how long have I used the solution?

We have been using Veeam Backup and Replication for the past year. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I consider the solution's technical support to be excellent, perfect.

Which solution did I use previously and why did I switch?

While I used to work with other products whose names I cannot recall, I prefer to work with those of Veeam.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be lower.

We pay for the solution annually, particularly as relates to the cloud version.

What other advice do I have?

The solution is deployed both on-premises and to the cloud.

There are 1,500 people making use of it.

We require one person for its maintenance.

While the documentation is good enough, it should be properly read. A person should read the manual and be experienced with the infrastructure of his computers and company servers.

I rate Veeam Backup and Replication as an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Information Security Consultant at Future Telecom
Real User
May 25, 2021
Has a straightforward setup but the reporting features need improvement
Pros and Cons
  • "The initial setup was straightforward."
  • "The initial setup was straightforward."
  • "The support, reporting part and customization should all be improved."
  • "The support, reporting features, and customization should all be improved."

What is our primary use case?

I have no use cases of which to speak concerning the solution. Veeam ONE is a data center product and is not used by users, just for infrastructure purposes.

What needs improvement?

The support, reporting features, and customization should all be improved. 

For how long have I used the solution?

I have been using and providing Veeam ONE for a couple of years. I am using the latest version, which was implemented last month.

How are customer service and technical support?

Customer support should be improved. 

How was the initial setup?

The initial setup was straightforward. It took ten minutes.

What other advice do I have?

I rate Veeam ONE as a five out of ten.

I would not recommend the solution to someone considering its implementation. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network System Specialist at a tech services company with 51-200 employees
Real User
May 18, 2021
Strong backup integrity, high backup and replication performance, and reliable
Pros and Cons
  • "I have found one of the most valuable features to be the integrity of the backups."
  • "We were concerned about ransomware attacks and with Veeam now we are protected."
  • "think backing up from physical servers and ransomware security needs some improvements."
  • "I think backing up from physical servers and ransomware security needs some improvements."

What is our primary use case?

The solution can be used for backing up data such as virtual machines, data servers, and applications.

How has it helped my organization?

We was concern about ransomware attack and with Veeam now we are protected. Thnaks Veeam

What is most valuable?

I have found one of the most valuable features to be the integrity of the backups. It does a great job at taking backups of physical servers and doing replications. The integration with their storage is done well.

What needs improvement?

I think backing up from physical servers and ransomware security needs some improvements. However, they have improved in the newer release by encrypting the backup server.

In upcoming releases, I do not want the UI to change, this is important for individuals using the solution. If there are many changes then they have to keep learning the UI over and over again making it difficult.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

In my experience, I have found the solution to be stable. You are able to scale out to repositories well. You can add all servers together as a bundle and use them as a scale-out repository. 

How are customer service and technical support?

The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs are.

Which solution did I use previously and why did I switch?

I have used Veritas in the past and it does a better job at backing up servers.

Please, take a look at my Veeam Backup and Replication course

👉Get Full Veeam Backup Course Zero to Hero

How was the initial setup?

The installation is simple, it takes less than 15 minutes.

What's my experience with pricing, setup cost, and licensing?

This solution requires a license and the organizations I was involved in were using an enterprise license.

What other advice do I have?

I would recommend using this solution to others.

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Apr 27, 2021
Great Sandbox feature; stable and readily scalable
Pros and Cons
  • "Sandbox feature is like a power tool for troubleshooting."
  • "Technical support is very effective; they respond quickly, faster than Dell."
  • "This is an expensive solution."
  • "I'd like to see the pricing improved, it's currently an expensive solution."

What is our primary use case?

We currently use Veeam Backup & Replication in our own environment. Veeam is very useful  with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam. 

What is most valuable?

I really like the Sandbox feature, it's like a power tool for troubleshooting.

What needs improvement?

I'd like to see the pricing improved, it's currently an expensive solution. 

What do I think about the stability of the solution?

Veeam is very stable.

What do I think about the scalability of the solution?

This is a very scalable solution. 

How are customer service and technical support?

Technical support is very effective. They respond quickly, faster than Dell. 

How was the initial setup?

The initial setup is very easy, it took us around 30 minutes and required one person for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing of this product is expensive.

What other advice do I have?

I would definitely recommend this product.

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1515435 - PeerSpot reviewer
Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Reseller
Apr 18, 2021
Works well in two different environments, whether it is on-premises, cloud, or a combination
Pros and Cons
  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same."

What is our primary use case?

We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.

What is most valuable?

The solution works well in two different environments, whether it is on-premises, cloud, or a combination.

What needs improvement?

If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.

Additionally, the solution can be difficult to manage if you do not have the training.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have deployed this solution mostly in medium to large size businesses.

How was the initial setup?

The installation is very straightforward.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.