We use Veeam to back up our customer's processes. We use it to save and store data and to replicate it from one site to another for data replication and disaster recovery.
In total, about 30 employees use this solution.
The replication feature has proven to be the most valuable feature for us.
The backup feature is good, but the replication as a technology at the time we chose Veeam was really effective.
Also, this solution is extremely user-friendly. They recently added a new reporting feature which has been really good.
Overall, it's a great technology; it's a great product. But Veeam has always been dedicated to the virtual environment — mostly the Intel virtual environment. In our market, the Italian market, there are many companies that have legacy environments that need to be backed up, and sometimes Veeam is not that effective when it comes to legacy environments.
Veeam Backup & Replication is very stable and reliable.
We installed it on-prem according to our customer's specifications. I would say it's a good product with fine scalability. I've never tried it in a very large environment, so I can't speak for large enterprises; however, I do know that some large companies use it.
The customer service is good and reliable.
The initial setup was very easy.
We resell perpetual licenses. We sell monthly licenses, too. Although the pricing could always be better, I'd say it's fair — it's not overpriced.
Veeam Backup & Replication is a great product for a virtual environment — it's really effective.
From a technical point of view, it's very effective — I think they're doing great. Year after year, they announce many new features; they are definitely keeping up to date with the times. Many of their competitors have also released some sort of hardware as a repository together with their software. Still, I think that Veeam will stay software-only, which is fine. I think they're doing good.
Overall, on a scale from one to ten, I would give Veeam Backup & Replication a rating of eight.