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BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 5
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
  • "For me, the most important feature is alerting."
  • "There is a lot of information, so maybe the dashboards could consolidate it."

What is our primary use case?

We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.

What is most valuable?

For me, the most important feature is alerting. I know when something goes wrong, I get an alert.

What needs improvement?

The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.

The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.

For how long have I used the solution?

I have been using Veeam ONE for two or three years.

I recently updated to the latest version.

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What do I think about the stability of the solution?

It stays running, so I don't have to put a lot of time there. 

I updated recently and it keeps running.

Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.

What do I think about the scalability of the solution?

I have a rather small environment so I haven't had to use this feature. 

I assume that it is scalable, but I have never tested it.

How are customer service and support?

I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.

Which solution did I use previously and why did I switch?

I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.

How was the initial setup?

The initial setup and installation were very straightforward.

It took less than an hour to deploy. 

What about the implementation team?

I completed the deployment and implemented it myself.

What's my experience with pricing, setup cost, and licensing?

We have a license combined with my other Veeam licenses.

For what it does, the price is acceptable.

What other advice do I have?

I recommend using Veeam ONE. I see more positive things than negative ones.

I would rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. System Architect at a tech services company with 201-500 employees
Real User
A backup and replication solution with good documentation and technical support.
Pros and Cons
  • "The documentation is very good. It's also easy to install Veeam Backup and Replication."
  • "I don't see much room for improvement except that the price could be better."

What is our primary use case?

We use Veeam Backup and Replication for the virtual server. 

What is most valuable?

The documentation is very good. It's also easy to install Veeam Backup and Replication. They have also introduced a Continous Data Protection (CDP) feature, which is very good.

What needs improvement?

I don't see much room for improvement except that the price could be better. 

For how long have I used the solution?

I have been in a partnership with Veeam for about four years.

What do I think about the stability of the solution?

Veeam Backup and Replication is a stable product.

What do I think about the scalability of the solution?

Veeam Backup and Replication is a scalable solution.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We use Commvault for the standalone server and VMware for different sites.

How was the initial setup?

The initial setup and implementation are straightforward. 

What about the implementation team?

Two of us can deploy this solution depending on the use case. Usually, one person is enough to maintain Veeam.

What's my experience with pricing, setup cost, and licensing?

The license is a bit expensive.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Veeam Backup and Replication an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
June 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.
reviewer1316730 - PeerSpot reviewer
Architecte Datacenter at a tech services company with 1,001-5,000 employees
Reseller
Offers many functionalities; very good data storing compression
Pros and Cons
  • "Good compression when storing data."
  • "The web interface could be more visual."

What is our primary use case?

We are integrators and resellers so we install this product in our clients' environment. I'm a data center architect. 

What is most valuable?

A valuable feature is the compression when storing data. The product has a lot of functionalities even though they're not always used in my customers' environments. 

What needs improvement?

I think that the web interface could be more visual. Also, when I was initially evaluating the solution, I had trouble finding detailed information about it and I think that could be improved too. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and technical support?

As integrators, we use our own support. The documentation is user friendly and that's enough for us.  

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing is on an annual basis and I think it's a good price. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Sr. Executive Admin at a tech consulting company with 11-50 employees
Real User
An easy initial setup with technical support and the ability to handle multiple jobs
Pros and Cons
  • "The initial setup is very easy."
  • "The stability could be better, specifically in the cloud."

What is most valuable?

The VMR is the solution's most valuable aspect.

There is a great catchup backup quality to the solution.

We can have multiple jobs going so long as we have the proper licensing in effect. It's quite helpful.

The initial setup is very easy.

Technical support has been very good. They're helpful.

What needs improvement?

While we used the cloud and on-premises deployment models, on the cloud we found we had some issues and we moved to everything on-premises to counteract that.

The solution needs to fix its incremental sizing. Currently, we are facing an issue with the incremental backup. For example, with a normal user laptop, it is taking a huge amount of incremental backup on a daily basis - more than two, three DBS it is taking place on a daily basis. Much improvement is needed. Though the compression rate is good, what exactly they are backing up on daily basis for such a great extent is unresolved. We want to understand why this is happening.

The stability could be better, specifically in the cloud. We had bad experiences with the cloud. We were using Azure and we found some security issues in terms of ransomware. We relied on the cloud backup, however, the data in the cloud ended up also getting corrupted due to the ransomware. Data security is a huge concern on the cloud, in our experience. 

The scalability could be more effective.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The stability is okay, however, it isn't as stable as we would like it to be. There could be some improvement.

We had issues with ransomware getting into the cloud backup and causing troubles for us. It's not as secure on the cloud as it needs to be.

What do I think about the scalability of the solution?

The scalability could be better. It isn't quite where we need it just yet.

We currently have 20 people using the solution. They are backing up the server time and users.

How are customer service and technical support?

We've been satisfied with the level of support we get from technical support. They are helpful and responsive. They've been good overall.

How was the initial setup?

The initial setup is not complex. It's very easy and very straightforward. A company should have no trouble with the process of deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing is pretty good. If you have it set up correctly, it allows the solution to take on multiple jobs.

What other advice do I have?

We have experience in both on-premises and cloud deployment models.

I'd rate the solution at a seven out of ten. While the on-premises deployment seems to be working well for us, the cloud has given us problems.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Consultant at OmegaChem
Consultant
A stable and scalable backup solution with valuable features
Pros and Cons
  • "I like all the backup features in Veeam."
  • "The price can be better."

What is our primary use case?

We use Veeam Backup Replication for general backup and restore functions.

What is most valuable?

I like all the backup features in Veeam.

What needs improvement?

The price can be better.

For how long have I used the solution?

I have been using Veeam Backup Replication for five years.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

Veeam Backup Replication is scalable.

How are customer service and technical support?

Technical support was good. The few times that you used them, they were pretty decent.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's expensive and costs about 1000 a year.

What other advice do I have?

On a scale from one to ten, I would give Veeam Backup Replication a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Implementation and Support Engineer at PRACSO S.R.L.
Real User
An easy-to-manage, stable, and scalable solution for disaster recovery and instant VM recovery
Pros and Cons
  • "The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage."
  • "Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion. Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products."

What is our primary use case?

We mainly use it for backup. We are using its latest version.

How has it helped my organization?

It protects us from losing data and having downtime.

What is most valuable?

The instant VM recovery feature is the most valuable. It is a very good tool for disaster recovery. It is also easy to manage.

What needs improvement?

Its licensing needs to be improved. Its licensing has become complex since last December. They have changed the way the product is licensed, and there is a lot of confusion.

Sometimes, when a new version comes, it seems that it has not been tested enough because I usually find some bugs in it. 

It could also have more integration with other virtualization products, such as desktop virtualization products and open-source virtualization products.

For how long have I used the solution?

I have been using this product for three years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

Its scalability is great. It offers a lot of options from the scalability point of view. 

We have many users of this solution. Most of the workers are using this solution for backup. 
We use it daily, and we are planning to keep using this solution.

How are customer service and technical support?

Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.

Which solution did I use previously and why did I switch?

We didn't use any other product.

How was the initial setup?

Its initial setup was pretty straightforward. It took me about four hours to implement everything and configure everything. You just need one administrator for its deployment and maintenance.

Which other solutions did I evaluate?

We did not evaluate any other product.

What other advice do I have?

I would recommend this product. It is a very good product. 

I would rate Veeam Backup & Replication an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Engineer at Softline
MSP
User-friendly and quite stable with a straightforward setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus."

What is our primary use case?

We use Veeam in our company for demo purposes to present to our clients and our customers. We have some keys in production implementation in the production environment, in our clients' infrastructure.

What is most valuable?

The solution is a very convenient instant crypto machine. It's great for virtual machine recovery, mass storage, data immigration, restoring backups of physical service to mutual environments, et cetera.

Some features of Veeam will work in cloud environments, such as Azure. 

The solution is extremely user-friendly.

Overall, the product has proven to be quite stable.

The solution has extensive documentation.

The initial setup is pretty straightforward.

What needs improvement?

I just started working with version 11 in January and I am still looking at the changes. I haven't come across areas of the solution that are lacking just yet. I still need to explore it more.

Although the solution offers documentation, it has it only in English, which doesn't help us much in Belarus. It would be much more helpful if they provided their documentation in multiple languages.

The backup jobs and the scheduled tuning are not as convenient as compared to a solution such as Data Protector. They should work on these aspects to make them more convenient.

Veeam can not do some backup jobs. yOu can only arrange it on a daily basis and no more than that. You can't, for example, do a backup twice in one day, even if you need to.  

For how long have I used the solution?

I've been working with the solution for a while. I just started using the latest version in January.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

How are customer service and technical support?

We've never had to open a ticket for Veeam. I've never dealt with technical support directly. I can't speak to how knowledgable or responsive they are.

Which solution did I use previously and why did I switch?

Up until two years ago, I worked with Micro Focus Data Protector, version 9.5. It's more for enterprises and has more capabilities for working with tape libraries, replication between the sites, data trends, or working with virtual tape libraries, and so on. It is more expensive, however, in comparison to Veeam.

How was the initial setup?

The initial setup is not overly complex. It's rather straightforward. Specifically, when it comes to small environments, deployment is very easy. You don't have to be overly skilled to do an implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing of the software. I can't speak to its direct costs.

Which other solutions did I evaluate?

I haven't properly evaluated Commvault, however, I've attended webinars on the solution and have a bit of familiarity with it.

What other advice do I have?

I'm an integrator. Our organization is a Gold Partner with Veeam.

Overall, I would rate the solution at an eight out of ten. It's pretty good.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
CEO at East Harlem Council for Human Services, Inc.
Reseller
Reliable backup that is easy to install and deploy, with good support
Pros and Cons
  • "The most valuable feature of this solution is the recuperation of the weaker machines."
  • "Pricing can be improved."

What is our primary use case?

We also provide services to our customers.

We use this solution to backup virtual machines.

What is most valuable?

The most valuable feature of this solution is the recuperation of the weaker machines.

What needs improvement?

Pricing can be improved.

For how long have I used the solution?

I have been using Veeam Backup & Replication for between six and seven years.

We are using version 11.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We can deploy as many virtual machines as we have in our environment.

We have approximately 25 users in our company.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

Once you know the concept, it is very easy to install and setup.

The deployment time varies on how many machines you have.

In one week, you can have a very good installation.

What's my experience with pricing, setup cost, and licensing?

They could work at providing a better price.

What other advice do I have?

It is a very good product. It does what it takes to backup virtual machines. It is easy to set up and it is very quick.

So far, there isn't anything that I don't like and we are very happy with it.

I would rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.