We use it for backup and replication in small environments.
System Engineer at a computer software company with 201-500 employees
We have been using it in small environments, and it is stable, straightforward to deploy, and scalable for our needs
Pros and Cons
- "The backup and replication features are most valuable."
- "I would like them to move back to host licensing."
What is our primary use case?
How has it helped my organization?
It has not improved anything. It is just a backup solution. Our customers needed something for disaster recovery in case something bad happens. It is something they needed, and it is something they have got.
What is most valuable?
The backup and replication features are most valuable.
What needs improvement?
I would like them to move back to host licensing.
Everything should improve over time as new functionalities come along. The product needs to follow new technologies and integrate them.
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For how long have I used the solution?
We have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is stable. It is almost fire-and-forget.
What do I think about the scalability of the solution?
We don't have experience with large environments. We only have small environments with a host of virtual machines. It is scalable for our use. There is no problem.
Its users are system administrators. Any increase in its usage would depend on the pricing. Veeam has changed its licensing policy. With their universal licensing, things have become a bit expensive. It is a free market, so we'll see.
How are customer service and support?
It should be good, but we have not used it.
Which solution did I use previously and why did I switch?
We also use other products. This is not the only one. We use Micro Focus Data Protector, Arcserve UDP, and Microsoft Data Protection Manager.
Microsoft Data Protection Manager is more windows-oriented. It is not as good as Veeam for sure, but it is good enough for certain environments.
How was the initial setup?
It was quite straightforward. We are using it in relatively small environments. These are not big installations.
It took a few hours. The deployment is quick, but you have to test everything and make sure everything works.
What about the implementation team?
We are an integrator. For its deployment and maintenance, one system administrator is enough.
What's my experience with pricing, setup cost, and licensing?
We try to use perpetual licensing, and there are no additional costs.
They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing.
What other advice do I have?
I would advise others to decide for themselves if it checks all the boxes.
I would rate it an eight out of 10 because it is now more expensive with universal licensing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Scalable with great technical support and an easy initial setup
Pros and Cons
- "The solution is carefully designed to be easy to use - even if you're in a panic."
- "They need to support more platforms."
What is most valuable?
The solution provides great insights. Veeam ONE is like a consolidated monitoring and reporting solution for Veeam Backup Replication, and Hyper-V and VMware environments. It basically provides a pane of glass to monitor and report on both your backup infrastructure and your virtual infrastructure if it is Hyper-V or VMware.
What I really like about it is that usually I would deploy it before I deploy Veeam Backup Replication to get insights on the environment that can help me avoid issues during the VOT or during the implementation of Veeam Backup Replication. For example, I can get insights to see if there is any bottleneck on the production storage on which the servers are residing. If I need to back up, I can find out if the storage has very low space and if I trigger backups with Veeam or any other situation if I come and conduct a snapshot if it will likely cause a recall production issue.
Another really amazing feature I like about Veeam ONE is not just that it helps me plan the deployment and whatnot, in general. It can help me generate reports about the virtual environment that are totally unrelated to the backup. For example, I have one customer within the POC for Veeam Backup Replication and for Veeam ONE, the Veeam Availability Suite. They are using NetBackup. And they said, "Okay, we are okay with NetBackup. We don't need Veeam Backup Replication. But, We want Veeam ONE" This is due to the fact that once I integrated Veeam ONE, I was able to provide them insights into their environment that they had no clue about. For example, how much space is being utilized in the data center, what kind of data growth they're having in the data center, any issues in the infrastructure, and if there are areas for improvement.
Veeam ONE also recommends solutions for the issues. It can let you classify your data center. It will classify your systems and then report on them accordingly. Basically, it would provide many insights and monitor services. Some decision-makers are not into the technical aspects and whatnot. They're into the numbers and where they are right now, where they want to be, the loss options for capacity planning, et cetera.
It's strictly a reporting and monitoring solution for Veeam, Hyper-V, and Veeam Backup Replication. It's a monitoring solution for virtual data centers and backup in one console. Usually, reporting solutions do not have this functionality. You will have report decisions for VMware, however, they will not monitor the backups.
The solution is carefully designed to be easy to use - even if you're in a panic.
Technical support is great.
The solution can scale.
What needs improvement?
They need to support more platforms. Right now, they support their Veeam Backup Replication product, which means they provide monitoring and visibility reporting to the backup infrastructure and the backup portion. However, for some people, they're not using VMware. They are not using Hyper-V, or they have other workloads. For example, they have Nutanix. Veeam can monitor the backups, which is part of Veeam Backup Replication, however, it cannot monitor Nutanix itself.
They also do not monitor physical workloads, for example, physical Windows Servers and physical Linux Servers. They report their backups. They monitor their backups through Veeam Backup Replication. They don't have server monitoring and reporting. That's where there is room for improvement.
The management software for Veeam ONE is installed only on Windows.
Recently, for some reason, a client didn't have the feature "offload backups to object storage", like Azure cloud storage, and for some reason, we were unable to locate any sort of particular report for that particular backup point. Having much more extensive backup reports would be great. They have a lot of backup reports which are great, and they have the option to create backup customer reports, however, it would be great to have additional reports along the way.
For how long have I used the solution?
I've been using Veeam ONE also since version 9.5.
What do I think about the scalability of the solution?
Veeam One is pretty scalable when it comes to VMware and the Hyper-V. It is scalable and has a modular architecture, just like Veeam Backup Replication. You can have the server run in one place and the client run in another. It works well.
How are customer service and technical support?
Technical support is a tricky question. In general, if you're asking about Veeam when compared to other vendors, honestly speaking, the technical support response times are quite good. Support will vary by engineers, no matter which vendor you deal with. One day, I'll have a really bad engineer, the next I'll have an excellent one. However, I evaluate more so based on response times, and as I've said, their response is always excellent.
How was the initial setup?
The solution is very straightforward to set up. It's a product that's designed to be easy to use, and implementing it is no exception.
What other advice do I have?
Veeam has a suite called the Velamen Availability Suite. This Suite consists of two products; Veeam ONE and Veeam Backup Replication. Usually, we use these two products at the same time for different purposes.
I've been using the solution since version 9.5 and now it's on version 11.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
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Veeam Data Platform
April 2025

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Domain architect at a financial services firm with 10,001+ employees
Requires better integration with database components and cloud services; VM backups are good
Pros and Cons
- "The solution does a good job with VM backups."
- "The solution is rather weak when it comes to database integration."
What is our primary use case?
Our primary use case of this solution is for application servers, web servers on Linux, Windows, AIX, databases, Db2, Sybase, Oracle and the like.
What is most valuable?
I think this solution does VM back ups very well.
What needs improvement?
I find this product to be rather weak when it comes to database integration and that really is problematic. It needs to have better integration with the database components as well as the cloud-based services.
For how long have I used the solution?
I've been using this solution for about a year.
What do I think about the stability of the solution?
At the moment, this product is not very stable.
What do I think about the scalability of the solution?
I think it is horizontally scalable, but not vertically very scalable. It tends to run into issues with regards to performance if you require vertical scalability.
How are customer service and technical support?
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly. The rep really needs to be more knowledgeable.
Which solution did I use previously and why did I switch?
We previously used Veritas.
How was the initial setup?
The initial setup was quite complex and took us a few months to install. We used a partner and vendor for the installation because we had a lot of problems. As a result, we're not sure if we'll continue with the solution or choose an alternative.
What's my experience with pricing, setup cost, and licensing?
We chose Veeam because the licensing was cheap and we got a special deal from them.
What other advice do I have?
I wouldn't really recommend this solution. In terms of the integration of this solution, we're finding it doesn't do everything it promises. There is a difference between what the sales people tell you and the reality. Because of the issues we've had, I rate this solution four out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Security Architect at a computer software company with 11-50 employees
High scalability, powerful stability, and best monitoring and performance
Pros and Cons
- "Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful. It has a friendly interface, and its monitoring and performance are the best in the market."
- "The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup."
What is our primary use case?
We use this solution for deploying machine backup and for recovery from a disaster recovery site. We also use it for file backup. For the database backup, we use the software embedded in the SQL Server.
What is most valuable?
Its stability and scalability were the main reasons for going for this solution. It is highly scalable, and its stability is also powerful.
It has a friendly interface, and its monitoring and performance are the best in the market.
What needs improvement?
The orchestration feature can be improved. They can improve the virtual machine orchestration to make it similar to VMware. They can also provide an option to automate the backup and recovery and schedule a backup.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is very stable. This is the main reason why we chose Veeam for this client and not VMware.
What do I think about the scalability of the solution?
It is very scalable. This is another reason why we chose Veeam for backup and recovery for this client. It allows us to scale to many other projects. This project is very big. It involves more than 70 virtual machines in the production environment, and it is possible to scale to more than 100 virtual machines.
How are customer service and technical support?
We didn't face any problems with this solution.
Which solution did I use previously and why did I switch?
In the past, we also used VMware orchestration for VMware backup and recovery. Veeam is more stable and scalable, and its price is more attractive than VMware.
How was the initial setup?
It was easy for our deployment engineers. The deployment took a maximum of one week. In my company, probably seven engineers are in charge of this. My company has been a large integrator in Romania, and we have expertise in many areas of IT. We have five to seven people for each subdomain in IT.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable for a big company or a big client. It is not too much. It is cheaper than VMware.
Which other solutions did I evaluate?
We tested VMware and Veeam solutions, and we chose Veeam for this project because our client is a public institution and required a very stable solution. Veeam is more stable than VMware, and our client preferred Veeam.
What other advice do I have?
I would rate Veeam Backup & Replication a nine out of ten. There are some features that they need to improve in Veeam, but it is perfect for most of the companies in Romania.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
IT Administrator and Sr. VMware Engineer at a retailer with 501-1,000 employees
there should be more manufacturers integrating their technologies, as that would allow more customers to make use of this excellent feature.
Pros and Cons
- "The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time."
How has it helped my organization?
Our virtual datacenter is protected with different types of backups, but critical ones are "always protected". We can restore a VM backup in just minutes, even from a snapshot.
What is most valuable?
RTO time and speed
The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time.
Instant file level recovery
Instant File-Level Restore or IFLR can be used to recover individual VM guest OS files and folders from VM backups. The product doesn't require you to restore a full backup and later search for a specific file. Instead, we can restore files and folders from a regular image-level backup at the necessary point-in-time. IFLR also works with any VM guest OS file system, expanding our possibilities in mixed environments.
WAN Acceleration
If you want to do remote backup or replication jobs, WAN acceleration technology is ideal. It works without problems and with limited bandwidths. When using the accelerators, the CBT allows us to work very efficiently. Before, we needed to make these copies in remote repositories, which took hours. The connections also failed very often. This type of situation is what optimizes WAN Acceleration.
Integrated vendors
With regard to the integration of Veeam with storage manufacturers, it must be said that the list always continues to grow. This growth is very good for all who use these brands. However, there should be more manufacturers integrating their technologies, as that would allow more customers to make use of this excellent feature.
What needs improvement?
The updates of this product are very fast and they always improve the solution.
What do I think about the stability of the solution?
I have not encountered any issues with stability.
What do I think about the scalability of the solution?
I have not encountered any issues with scalability.
How are customer service and technical support?
I would rate the level of technical support 10/10. It is very fast and reliable.
Which solution did I use previously and why did I switch?
I previously used Symantec Backup Exec. It was slow, incomplete, complex, used agents, and the technical support was useless, slow and ineffective. We would pray that we would not have a problem.
How was the initial setup?
The setup is very easy and totally intuitive.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high. Licensing type is VMware friendly, so it is easy.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
If you have virtualized or physical (lastest update of Veeam), you can trust in this solution. Our recovery time was reduced from many hours to a few minutes. Integration with VMware is transparent, easy to use, and intuitive. Backup storage is very efficient and using CBT saves a lot of disk space. Using tapes was greatly improved in the latest version, as well as integration with other sellers' storage products.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner
The biggest advantage has become the functionality of instant recovery and a synthetic full backup.
What is most valuable?
In the past, it was an agentless backup for virtual machines run on the VMware ESX and ESXi (free ESXi without vCenter) servers. As the competitive products also began to use CBT and began to dismantle agentless backup, the biggest advantage for me was the functionality of instant recovery and a synthetic full backup. The SureBackup task and the ability to quickly create a clone of the production environment for testing are also great.
How has it helped my organization?
It ensures the security of the stored data. It saves time for recovery and disk space.
What needs improvement?
Improve compatibility with the database systems such as Oracle, PostgreSQL, and MySQL, and increase the number of compatible disk systems for the snapshot functionality.
For how long have I used the solution?
I have used this solution for about 6-7 years.
What do I think about the stability of the solution?
There were standard problems with the snapshot consolidation for big virtual disks.
How are customer service and technical support?
The technical support is great.
Which solution did I use previously and why did I switch?
We have used almost all of biggest players for a backup solution. Veeam won because it is simple to use and great to integrate with virtualization solutions.
How was the initial setup?
The setup was easy and quick.
What's my experience with pricing, setup cost, and licensing?
It would be useful to use the capacity licensing option.
Which other solutions did I evaluate?
We looked at other solutions, namely Dell EMC Data Protection Suite (DPS), Veritas Backup Exec and IBM Spectrum Protect.
What other advice do I have?
It always depends on your needs and the client's environment. If the client has virtualization for almost all systems, then Veeam is the best way to protect them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Engineer / Virtualization Support at a tech services company with 10,001+ employees
Performs capacity planning of virtual and backup environments. Does cost failure modeling.
What is most valuable?
Some of the valuable features, amongst other brilliant features, are:
- Veeam ONE Reporter: Reporter is the reporting server part of Veeam ONE. It is accessible via a web console, providing featured packed templates (workspace) and dashboard widgets.
- Close-to-accurate capacity planning of virtual and backup environments.
- Host failure modeling
- What-if analysis in case one host has to fail
- Determining if all production VMs will be continuously available on fewer hosts.
- VM optimization by identifying over/under-allocated CPU and memory resources, i.e., right-sizing.
Generating reports is based on your selection criterion and parameters, giving you presentable views for VMware and Hyper-V infrastructures for:
- Backup infrastructures with disk, replication, and tape jobs
- Backup repositories (capacity planning for forecasting)
- Virtual infrastructure trends and alarms
- Virtual infrastructure hosts, clusters, data stores, and VMs
How has it helped my organization?
Complete visibility into compute, storage, and backup resources.
It helps us to meet our client SLAs by optimizing resource usage with tremendous cost-savings (charge-back).
What needs improvement?
I would like to see more drill-down and granular coverage of the compute stack and virtual infrastructure elements for Hyper-V.
I am comparing this to more features already available for VMware environments. I read that more features have now been added in version 9.5 and that the current ones have been enhanced.
For how long have I used the solution?
We have used this solution for four years, since version 6.5.
What do I think about the stability of the solution?
There have been no stability issues so far.
A lot of improvements are made with each new release, as long as you follow the proper and guided upgrade steps.
You also have to take into account the initial best practice deployment with optimal configurations that meet our clients' virtual and backup estates.
What do I think about the scalability of the solution?
There have been no scalability issues so far. Our Veeam ONE servers are implemented as hosted VMs, as opposed to physical machines. These are easily scalable in terms of resources.
Which solution did I use previously and why did I switch?
We used other solutions previously. We are still using SolarWinds Virtualization Manager, version 6.3, in conjunction with Veeam ONE.
One of our large clients decided to acquire Veeam ONE based on their own research. This decision was seconded by us.
We found the reporting and capacity planning tools were really what they needed. That helped us support them better. The cost savings was the driving force.
How was the initial setup?
The initial setup was fairly easy and straightforward with guided wizard-driven configurations. The single-server is used for small to medium size enterprises.
Much larger virtual and backup environments with separate dedicated servers require advanced deployment.
What's my experience with pricing, setup cost, and licensing?
Depending on the edition (Standard, Enterprise, Enterprise Plus), all license costs are calculated per number of physical CPU-Sockets, in each hosted, server hardware.
Which other solutions did I evaluate?
I evaluated Turbonomic 5 (formerly VMTurbo) before. It is a master and “monster” of capacity planning for virtual environments of any size. It is feature-packed and fast.
However, I first started working with SolarWinds Virtualization Manager and still use it in the workplace. I use it extensively for VM sprawl and storage monitoring which is easier for me with this product. It also gives us recommendations on resource sizing/tuning. Veeam ONE and Turbonomic do this as well in their own efficient ways.
What other advice do I have?
If you are looking for complete visibility into your VMware and/or Hyper-V infrastructure with seamless integration of Veeam backup & replication environments at no additional cost, then look no further. It just works.
Just “picture it”:
- Great cost-savings with linked SLAs
- Boosts ROI across the board
- Slices down on Capex and Opex
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Consultant at a government with 501-1,000 employees
We're able to check the quality of our backups and to access reports that let us know what happened during backups.
What is most valuable?
- Reliability: we need backups we can depend on
- Ease of use: when there's an issue and downtime, there's stress involved, and we should be able to restore things without reading 40 pages in a manual
- Reporting: we want to know what happened during the backup and what the results are
- Value for money (of course!)
How has it helped my organization?
It really just works, we don't have backup issues anymore. We're now implementing SureBackup so we can check the quality of the backups. Great feature.
What needs improvement?
The product has a great value for money and I'm happy to see they're still adding more features. I hope they can keep the setup as simple as possible as this is one of the strengths of the product.
For how long have I used the solution?
I've used it for six months.
What was my experience with deployment of the solution?
Some issues with backup proxies, but these issues were partly caused by the partner who installed Veeam. I just read the manual and took care of them myself. Can't blame Veeam for that.
How are customer service and technical support?
They are very responsive, to the point and were able to help us. The forum is great and very active. They also help people using the free version, which is really nice of them.
Which solution did I use previously and why did I switch?
Our previous solution was not transparent, hard to configure and fail short in the reporting. For us, the word of mouth was very important, we heard only positive things about it. The sales people are a bit "overenthusiastic". In the evaluation period I sometimes got phone calls twice a day. Also the access to local technical Veeam people was great.
How was the initial setup?
We didn't set it up, a Veeam partner did. The updates/upgrades are very easy.
What about the implementation team?
We did it with a vendor team to give us a head start. You really have to review the installation afterwards. Veeam is evolving very quickly, you could be missing out on interesting features.
What was our ROI?
It's hard to give ROI at this moment. IMHO the value of a backup is only truly appreciated when you have an issue.
What's my experience with pricing, setup cost, and licensing?
The essentials bundle is great value for money if you have storage from NetApp or HP, but you really have to make sure you will not reach the limits in the near future. There are plans here to cooperate with other organizations and then the 3 hosts limit probably will give us trouble.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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