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reviewer1420584 - PeerSpot reviewer
IT Executive at a tech services company with 51-200 employees
Real User
Offers good instant recovery features
Pros and Cons
  • "I consider the solution's technical support to be excellent, perfect."
  • "There should be better use of the external hard drives."

What is most valuable?

We have found instant recovery to be a valuable feature. 

What needs improvement?

There should be better use of the external hard drives. 

For how long have I used the solution?

We have been using Veeam Backup and Replication for the past year. 

What do I think about the stability of the solution?

The solution is stable.

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Veeam Data Platform
May 2025
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What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

I consider the solution's technical support to be excellent, perfect.

Which solution did I use previously and why did I switch?

While I used to work with other products whose names I cannot recall, I prefer to work with those of Veeam.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be lower.

We pay for the solution annually, particularly as relates to the cloud version.

What other advice do I have?

The solution is deployed both on-premises and to the cloud.

There are 1,500 people making use of it.

We require one person for its maintenance.

While the documentation is good enough, it should be properly read. A person should read the manual and be experienced with the infrastructure of his computers and company servers.

I rate Veeam Backup and Replication as an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Information Security Consultant at Future Telecom
Real User
Has a straightforward setup but the reporting features need improvement
Pros and Cons
  • "The initial setup was straightforward."
  • "The support, reporting part and customization should all be improved."

What is our primary use case?

I have no use cases of which to speak concerning the solution. Veeam ONE is a data center product and is not used by users, just for infrastructure purposes.

What needs improvement?

The support, reporting features, and customization should all be improved. 

For how long have I used the solution?

I have been using and providing Veeam ONE for a couple of years. I am using the latest version, which was implemented last month.

How are customer service and technical support?

Customer support should be improved. 

How was the initial setup?

The initial setup was straightforward. It took ten minutes.

What other advice do I have?

I rate Veeam ONE as a five out of ten.

I would not recommend the solution to someone considering its implementation. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Veeam Data Platform
May 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,585 professionals have used our research since 2012.
Network System Specialist at a tech services company with 51-200 employees
Real User
Strong backup integrity, high backup and replication performance, and reliable
Pros and Cons
  • "I have found one of the most valuable features to be the integrity of the backups."
  • "think backing up from physical servers and ransomware security needs some improvements."

What is our primary use case?

The solution can be used for backing up data such as virtual machines, data servers, and applications.

How has it helped my organization?

We was concern about ransomware attack and with Veeam now we are protected. Thnaks Veeam

What is most valuable?

I have found one of the most valuable features to be the integrity of the backups. It does a great job at taking backups of physical servers and doing replications. The integration with their storage is done well.

What needs improvement?

I think backing up from physical servers and ransomware security needs some improvements. However, they have improved in the newer release by encrypting the backup server.

In upcoming releases, I do not want the UI to change, this is important for individuals using the solution. If there are many changes then they have to keep learning the UI over and over again making it difficult.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

In my experience, I have found the solution to be stable. You are able to scale out to repositories well. You can add all servers together as a bundle and use them as a scale-out repository. 

How are customer service and technical support?

The technical support is great. They have comprehensive FAQ information that can be searched for whatever your needs are.

Which solution did I use previously and why did I switch?

I have used Veritas in the past and it does a better job at backing up servers.

Please, take a look at my Veeam Backup and Replication course

👉Get Full Veeam Backup Course Zero to Hero

How was the initial setup?

The installation is simple, it takes less than 15 minutes.

What's my experience with pricing, setup cost, and licensing?

This solution requires a license and the organizations I was involved in were using an enterprise license.

What other advice do I have?

I would recommend using this solution to others.

I rate Veeam Backup Replication a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Great Sandbox feature; stable and readily scalable
Pros and Cons
  • "Sandbox feature is like a power tool for troubleshooting."
  • "This is an expensive solution."

What is our primary use case?

We currently use Veeam Backup & Replication in our own environment. Veeam is very useful  with the share analysis and with what I get from Reporter. It's very smooth to use. Even the restoration is amazing. The replication feature capabilities are very good. It's useful for Windows products; Exchange, Express, and the like. I'm not sure how they could compete with another product, but it's better. Currently, we are just using this solution on our own site, but not yet integrating for customers. We are integrators of Veeam. 

What is most valuable?

I really like the Sandbox feature, it's like a power tool for troubleshooting.

What needs improvement?

I'd like to see the pricing improved, it's currently an expensive solution. 

What do I think about the stability of the solution?

Veeam is very stable.

What do I think about the scalability of the solution?

This is a very scalable solution. 

How are customer service and technical support?

Technical support is very effective. They respond quickly, faster than Dell. 

How was the initial setup?

The initial setup is very easy, it took us around 30 minutes and required one person for deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing of this product is expensive.

What other advice do I have?

I would definitely recommend this product.

I rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1515435 - PeerSpot reviewer
Data Centre Manager - IT Coordinator PMP at a tech services company with 51-200 employees
Reseller
Works well in two different environments, whether it is on-premises, cloud, or a combination
Pros and Cons
  • "The solution works well in two different environments, whether it is on-premises, cloud, or a combination."
  • "If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards."

What is our primary use case?

We use the solution mainly for backup and redundancies. We keep historical VM images and replicate them to other data centers that we have.

What is most valuable?

The solution works well in two different environments, whether it is on-premises, cloud, or a combination.

What needs improvement?

If you do not use the standard software and you go with a third-party solution such as this one, it might not work the same. There is an integration issue I understand between the database standards.

Additionally, the solution can be difficult to manage if you do not have the training.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have deployed this solution mostly in medium to large size businesses.

How was the initial setup?

The installation is very straightforward.

What's my experience with pricing, setup cost, and licensing?

When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price.

What other advice do I have?

I rate Veeam Backup Replication an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1234998 - PeerSpot reviewer
Systems Manager at a tech services company with 11-50 employees
Real User
Effectively coordinate data with limited intervention and provide alerts to issues
Pros and Cons
  • "I know it's not exactly a feature, but I accept it works and it's easy to use. With the Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore."
  • "It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed."

What is our primary use case?

We use Veeam Backup & Replication to backup, restore and replicate data across our storage locations.

How has it helped my organization?

I know it's not exactly a feature, but I accept it works and it's easy to use. With Veeam Backup & Replication, we have no problems in managing restore. Obviously, the most important thing about backup software. I used to say that every backup software can make backups, but only good ones can make a restore.

What is most valuable?

The features that we use most of Veeam Backup & Replication are SQL backup and tape backup. For us, tape backup is really important because we have to keep all our data on the site. We cannot use it for our sites in terms of policies or a cloud backup. We are using tape backup as a secondary repository. We use the tapes regularly. We also make a regular list of tests for tapes and are quite happy with how we are managing the process.

What needs improvement?

It's hard to answer because managing cloud storage in our version could be better, but now that they have improved it in the recent version, I cannot say it's a better point because I know it should be already fixed.

My point of view is not general but in particular because I can only tell you about the things that we need. For the things that we need, I mostly SQL backup, we have no issues with Veeam Backup & Replication. It's difficult to answer because I am waiting to try new features in the next version that we plan to install next month. So, I can't answer before I try these additional features that I will find in the next version.

For how long have I used the solution?

I have been using Veeam Backup & Replication for the past four years.

What do I think about the stability of the solution?

For our space, we are using not only Veeam Backup & Replication but also Veeam ONE for monitoring, not only backups but for the environment. We have alerts if we have any problems with the backups. The only problem we are facing sometimes with Windows backup is that it is not large enough for periodic full backups, but this is not the problem of Veeam Backup & Replication, it is a problem of our environment. Veeam Backup & Replication end synthetic backups the following day without requiring a configuration plan and full backup.

What do I think about the scalability of the solution?

When we had Windows problems, Veeam Backup & Replication had no problem at all. It also manages other problems with no intervention.

How are customer service and technical support?

We used the service of the Veeam technical support once on the fifth day after installation, and it was a good experience. But that was a few years ago, so I can't tell you how their support works now. Fortunately, we didn't need to consult for the rest of the year.

Which solution did I use previously and why did I switch?

We have used IBM Cloud Backup before, and one of the reasons that pushed us to change the Veeam Backup & Replication was that IBM Cloud Backup was really difficult to use. We have been using it for almost 10 years only to visualize the environment. When we started with IBM Cloud Backup, we also had physical servers. We currently don't have any physical servers. This is another reason we moved to a new generation backup solution.

How was the initial setup?

Veeam Backup & Replication is absolutely straightforward. We had some issues with the initial setup, but it is normal. The initial hardware configuration of the tape library was unclear because we are using a fibre genetic library, so we needed to configure our storage as a network, to have a Windows Server point, exact point contact to the library. However, once the Windows Server manages the tape library, Veeam Backup & Replication has no problems at all. We are using Windows drivers and not native Veeam drivers to manage the library.

What's my experience with pricing, setup cost, and licensing?

It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1298934 - PeerSpot reviewer
Director Cloud Backup and DRaaS at a tech services company with 51-200 employees
Real User
Reasonably-priced and offers good support for virtualization, but it was not built for the cloud
Pros and Cons
  • "We have evaluated other solutions but Veeam is the best for virtualization."
  • "There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud."

What is our primary use case?

We are a managed service provider and we run a cloud backup company. We provide cloud backup services for customers and our primary platform is Veeam. 

What is most valuable?

The primary reason that we use Veeam is the market share.

What needs improvement?

There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud. It wasn't designed for it but we're making it work.

For how long have I used the solution?

We have been using Veeam Backup & Replication for 10 years.

What do I think about the stability of the solution?

There are bugs and other things that go wrong in almost any environment, although it's not that there's anything wrong with the product. That's just life in IT.

What do I think about the scalability of the solution?

Scalability-wise, it is okay, although it could be better.

We use it internally, although it revolves around our clients.

How are customer service and technical support?

Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at following up.

How was the initial setup?

The initial setup is complex. Our is a very large project to run in the cloud.

What about the implementation team?

We have our own Veeam certified engineers who deploy and maintain it.

What's my experience with pricing, setup cost, and licensing?

We spend hundreds of thousands of dollars on Veeam each year, although it is not expensive for what we get.

The licensing is something that could be improved.

Which other solutions did I evaluate?

We have evaluated other solutions but Veeam is the best for virtualization.

What other advice do I have?

My advice for anybody who is considering Veeam is that it's a good product. We do not have an environment that is user-centric, where I can make specific suggestions otherwise.

We are currently using version 10 and plan to move to version 11 within the next two months.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 5
Reliable, easy and quick to install, with good support and alerting
Pros and Cons
  • "For me, the most important feature is alerting."
  • "There is a lot of information, so maybe the dashboards could consolidate it."

What is our primary use case?

We use Veeam ONE to get a better view of our virtualized environment. To see what is happening there.

What is most valuable?

For me, the most important feature is alerting. I know when something goes wrong, I get an alert.

What needs improvement?

The user interface is quite extended, and sometimes it's difficult to find the right information. Once you know and are familiar with it, it's okay.

The user interface could be simplified. There is a lot of information, so maybe the dashboards could consolidate it.

For how long have I used the solution?

I have been using Veeam ONE for two or three years.

I recently updated to the latest version.

What do I think about the stability of the solution?

It stays running, so I don't have to put a lot of time there. 

I updated recently and it keeps running.

Occasionally, I go to the dashboard to see that there are not many alerts showing. It's stable.

What do I think about the scalability of the solution?

I have a rather small environment so I haven't had to use this feature. 

I assume that it is scalable, but I have never tested it.

How are customer service and technical support?

I have not used technical support while using Veeam ONE, but for other products from Veeam I have, and I am happy with their support. They are fast, and their response is very good.

Which solution did I use previously and why did I switch?

I use Office 365, Veeam Cloud Connect, and Veeam ONE in my Data Center.

How was the initial setup?

The initial setup and installation were very straightforward.

It took less than an hour to deploy. 

What about the implementation team?

I completed the deployment and implemented it myself.

What's my experience with pricing, setup cost, and licensing?

We have a license combined with my other Veeam licenses.

For what it does, the price is acceptable.

What other advice do I have?

I recommend using Veeam ONE. I see more positive things than negative ones.

I would rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.