UKG Reviews

I love UltiPro. We have been a customer since 2004. At one point, we had nearly all of the modules, but our management made a decision to move to other solutions for Recruiting and Compensation Planning. This was primarily due to the availability of advanced features at that time. I'd love to have them take another look at UltiPro once those contracts come up for renewal in 2019.

We have improved efficiency in several areas. Employee self-service and workflow processing have been phenomenal improvements. We have also utilized event studio to automate notifications to interested parties. We are saving time, paper and money!

I am excited about the development of a job description component. I had asked about this several years ago!

Since 2004 (our company) and for me personally since 2006.

I missed the initial install, but subsequent modules were installed without incident.

None.

None.

10+!!! Ultimate's support team is by far the best I have ever worked with. Great people who are easy to build relationships with!

Same as above. They rock!

We used Dataease. I'm not sure what prompted the transition, but I'm glad it happened.

Wasn't there for it :(

I believe we used a consultant.

To lock into rates if possible by signing a contract. Your rates are definitely better than those of your competitors.

Yes - Lawson and PeopleSoft.

Ability to have multiple HR processes within a single package.

Automating process approvals.

Implementation.

15 months.

Nothing too much out of the ordinary.

None.

None.

Very good.

Very good.

Newer software, multiple HR functions within one package.

A little complex due to the nature of our company as well has the multiple ways to accomplish the same objective in UltiPro.

In House.

Reporting tools and ease of employee self service.

Employees are able to easily enroll in new benefits online without any assistance.

I would like to see more options for automating 401k feeds/imports.

5 months.

We implemented with an in house team.

I would recommend that when implementing the product the actual coders be included in conversations.  Its seems that we are discussing issues with a third party which prolongs the process if questions or additional conversations are needed.

• HR Core
• Cognos BI

Allows us to keep HR functions centralized.

Better integration between UTA and Recruitment/Onboarding.

4 years.

N/A, deployed before I started.

No.

Somewhat. Often run into the custom zone for any needed features which could be considered standard.

Very Good, responsive.

Good after several days, would be better if they could get to the resident expert on the module on day one.

No.

Instant pay calculations. Garnishment service.

Self Service has opened up a lot for employees. Also, more visibility to employee data from all levels.

UTM, which is coming!

2+ years

Issues with direct deposit, but that was on our bank's side. Otherwise, smooth.

Sometimes a system would be down, but it would be quickly resolved.

No.

8/10

10/10

Yes, ADP. They couldn't provide an interface to our HR System and it took too long to calculate payrolls.

Straitforward, but we had a lot of data cleanup that made it complex.

In House.

Yes, Workday.

Great service and nice to have the ability to change simple things yourself instead of paying the company to do it.

The entire product has been completely wonderful to work with. It truly offers a complete employee lifecycle process that is adjustable to any of our business needs.

We have been able to have more data at manager and leaderships fingertips. Knowledge is power!

The performance module would be ideally updated next since it has not had the full review like the others have.

My company has been on the product since 2011 and I have been using the product since 2011.

Nothing of major note.

At times, but nothing that is worth noting. Uptime is great!

None.

Superior to others, best/top in class. I feel that I am valued and want to be partnered with at all times.

Awesome!

Oracle, move was because of the complexity of the solution. Needed to have too many DBAs on staff to support the product.

Straightforward.

Through Ultimate.

Happy Client and Employees.

ADP

Ceridian

Integration between payroll, recruitment, onboarding, benefits, talent management, etc.

Prior to implementing Ultipro we had four different systems that had employee data. Benefit enrollments were done manually. Having an integrated HRIS system has saved time and increased efficiency.

Since 2015.

Some implementations take longer than others.

No.

No.

At times it takes days to get a return call.

At times it take days to get a return call.

Yes. Needed one system that was integrated.

Some were complex others were not.

It's worth it.

Yes, don't recall the other vendor names.

I really like the robustness of the Payroll Gateway.  Paying employees quickly and correctly has never been so easy!

The onboarding tool has really cut down on the amount of duplicate entry our team was struggling with prior to implementation.

UTM and core connectivity: this should be way more straightforward!

About 3 months.

Yes, 2016 benefit enrollments were loaded for 2017.  The fix took hours.

No.

No.

Right now, 7, but hoping to reach 10 in the near future!

ADP; their payroll team was not knowledgeable enough!

We implemented in-house.

We did: Ascentis, Workday, Paylocity, Payscale, Coastal Payroll.

The ease of use. Ultipro is easy for both the tech savy HR person to those with limited knowledge of using HCM applications.

We were able to automate several job changes where our team made several data entry mistakes. By doing this it reduced cost being misallocated in the GL.

Customization of labels in headers on the pages to fit the actual business verbiage used at your specific organization.

10 plus years.

No.

No.

No.

Scale of 1-10, 7.

Scale of 1-10, 8.

Straight orward if you have a general understand of the offering. I would suggest for new implementations diving more into the functions of the organization and tying specific function of Ultipro to a problem so that the benefit of the investment can be seen faster.

In-house scale of 1-10, 5.

No.

Yes, ADP.

Open enrollment and life events.

Paperless and carrier connection.

Better platform for carriers.

Since October 2016.

Yes. We had many issues with carrier connection.

No.

No.

Top notch.

Top notch.

We switched from our previous solution because of customer service.

Complex. Getting the data and carriers to connect.

In house.

Less time processing open enrollment and life events.

Its worth it.

Yes, we talked with three other companies.