We primarily use the solution for automation testing.
Senior Technical Engineer at Expleogroup
User-friendly, easy to learn, and doesn't require any coding
Pros and Cons
- "The item that is different from all the other tools is that it's module based."
- "It can be quite expensive."
What is our primary use case?
What is most valuable?
The item that is different from all the other tools is that it's module based. This is the thing that I like about Tosca. It means there is no hassle in coding.
What needs improvement?
Every tool has a disadvantage. There are some technologies that are not scanned, for example.
The product needs more technology coverage when scanning modules as not all the modules can be scanned and we have to check for workarounds. We have to overcome the fact that not every technology can be scanned using the module scanner.
It can be quite expensive.
The product does not have an open-source option.
For how long have I used the solution?
I've used the solution for more than five years.
Buyer's Guide
Tricentis Tosca
October 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is okay. I'd rate it seven out of ten in terms of reliability. Sometimes I do face issues around stability, however, most of the time, it is fine.
What do I think about the scalability of the solution?
The scalability is pretty good. I would rate it seven out of ten in terms of how easy it would be to expand.
We have more than eight people using this solution in our organization. It could be a bit more. We do have a client on it as well, and we are working with them.
How are customer service and support?
Technical support is extremely good. They are helpful and responsive, and we've been more than satisfied with the level of support they provide. They are the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did use another solution and used a combination of Tosca and UFT. That was five years ago, and the Tosca technology was a bit different. We were not able to scan the system attributes, for example, using Tosca back then. I introduced another automation tool to open it and run the script and then get back to the original script. It was like a work-around and, at the time, it was successful.
How was the initial setup?
The process for implementation is pretty normal and pretty straightforward. I would rate it eight out of ten overall in terms of ease of deployment. I'm just upgrading it, and it is not hard.
How long it takes to deploy depends on the project scale. For the big project, I it would take us two days. The time it takes depends on the VDIs, the number of VDIs, and how they will be scheduled for deployment.
What about the implementation team?
We had a consultant help deploy the solution for us.
What's my experience with pricing, setup cost, and licensing?
The cost is high for this solution. It is one of the highest in the market. That said, most big companies go for licensed automation applications in general due to security. It's not an open-source product. Big companies do prefer the licensed tool over free options.
What other advice do I have?
Our company is partnered with Tricentis.
We're using the latest version of the solution.
I'd recommend the solution to others. It's user-friendly, easy to learn, and doesn't require any coding. New users, however, must take some lessons before starting with it. Most of the time, they might have colleagues to transfer knowledge and that makes things simpler. Still, it's really easy.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Global Delivery Head at Vaisesika consulting
A stable tool that ensures a return on investment while also providing good support but needs to improve its pricing
Pros and Cons
- "I face no challenges or stability issues."
- "I think the downside would be licensing costs which are very high."
What is our primary use case?
We use the solution in our company for all kinds of automation, so we cannot specify anything.
How has it helped my organization?
Tosca as a tool has matured a lot with new scanning engines being added for different kinds of applications. Copilot and cloud based solutioning are some of new features
What is most valuable?
Before we bought Tricentis Tosca, we had around three tools, Selenium, Worksoft, and Provar. The amount of automation was distributed between these three tools. So it was always a challenge to maintain all these separate automated scripts. Also, you need to have experts on all these tools. So once we brought in Tosca, we actually removed the licenses for Worksoft and Provar.
The major advantage is that it supports all kinds of applications, so it can be either web-based automation or desktop application automation, SAP or other ERP, or the mainframe, Citrix applications. If you want to automate any kind of applications, you can use Tosca, which is not possible with tools like Selenium, Worksoft, or Provar. There are all application-specific solutions.
What needs improvement?
I think the downside would be licensing costs which are very high. Other than that, when it comes to any new issues, the tool is not supporting some features in the application, and then the need for customization comes as a drawback. These customizations are expensive, and we have to pay for them. Also, for integration with other tools like ALM or Jira we have to buy a Tosca connect license which again utilizes Tasktop tool for the integration. Using Tasktop to carryout the integration with Tosca and ALM or Jira is very time consuming and any kind of maintenance or support needs someone from Tasktop to have a look
For how long have I used the solution?
I have been using Tricentis Tosca for three years.
My company has a partnership with Tricentis. We are also customers of the solution. I am using Tricentis Tosca 16.0 and now upgrading to 2024.
What do I think about the stability of the solution?
I face no challenges or stability issues.
What do I think about the scalability of the solution?
Right now, it's around seventy people are using it in our company. More than that, it should be.
It is a scalable tool. It is extremely scalable.
How are customer service and support?
The support is really good.
Our company had opted for platinum support, that is, like, twenty-four hours of service and support, and we are quite happy with the support. They'll come in and support. We face no issues.
I rate the support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is really easy. The initial step is maybe around two hours of work to set up the server and all that. After that, it's very easy to give it and take it over to the testing team to start using it.
It takes two hours to deploy it.
Three people are required to install it, which includes one person from Tricentis, one person to set up the database server, and one of the automation admins from the company.
What was our ROI?
The solution is worth the money.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is very cheap and ten is very expensive, I rate the pricing a ten. The licensing model is based on a yearly basis.
What other advice do I have?
For maintenance, only one person who is an admin is required.
The solution's features are good.
I think whoever wants to use it should understand the tool's capabilities first before taking a dive so they can try a PoC with the tool and then go ahead to use it. I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Tricentis Tosca
October 2025
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
Software Engineer at a financial services firm with 10,001+ employees
It's flexible enough to work with multiple areas, like web, API, database, and retail automation
Pros and Cons
- "We can also create customized functions. For example, if something isn't supported in Tricentis Tosca Commander, we can create our own function to integrate it with Tosca Commander, so we can utilize it and integrate with the macros."
- "First, Tricentis could improve Tosca's Linux scripting. We can automate Linux scripting, but there are a few commands that Tosca doesn't support. DVS support and the object identification mechanism could also be better."
What is our primary use case?
We use Tosca for writing the test cases. It can do multiple things, like linking test cases to requirements and generating custom reports for the queue test. Tosca is deployed on-premises, and more than 500 people are using here.
I've also worked with Tosca VI, which is part of our PTL automation. When did a POC for Tosca VI where the Tricentis team came to India and designed a solution for our requirements.
How has it helped my organization?
We switched to Tosca because it's a no-code solution. That's the primary advantage because many of our functional testers lack technical knowledge and cannot write code in Java. People without coding skill can also use it. We only need to train them. Multiple functions, loops, and logical conditions are available. If you have an in-depth understanding of the Tosca framework, you can easily automate any complex application.
We're working with multiple on-premise and cloud applications, and we use Tosca's reporting tool for regulatory purposes. One of our applications is built upon BDA visual basic, and Tosca can identify the object of that application.
Tosca generally supports 90 percent of the applications. We handle dynamic applications and multiple popups that appear while running them. I've trained almost 50 people in my organization to use Tosca, and they are now doing well.
What is most valuable?
Tosca is flexible enough to work with multiple areas, like web, API, database, and retail automation. Tricentis team supports all these areas regardless of your operating system
Recently, I've been working on an automation application. To date, I've designed almost 10,000 scripts. In addition ETL and AP automation, we are using Tosca API to automate web services.
We can also create customized functions. For example, if something isn't supported in Tricentis Tosca Commander, we can create our own function to integrate it with Tosca Commander, so we can utilize it and integrate with the macros.
We create macros in the Excel DVS, and I created multiple tools via VBA as part of the ATL automation to compare source data to the target. We just need to schedule it. We schedule that via Postcard, so the macros we created will compare the source data versus the target data.
What needs improvement?
First, Tricentis could improve Tosca's Linux scripting. We can automate Linux scripting, but there are a few commands that Tosca doesn't support. DVS support and the object identification mechanism could also be better.
For how long have I used the solution?
I have worked with Tosca for six or seven years.
What do I think about the stability of the solution?
We don't have many issues with stability. The only problem I had was three years back. The support team came to and resolve that issue.
How are customer service and support?
Tricentis support is excellent. When we create a ticket, they'll usually resolve it in 24 hours. There is a also chat bot.
How was the initial setup?
Tosca is heavy software, so the prerequisite is 4GB of RAM and a 255 GB hard disk. It takes almost 10GB of hard disk space, and the initial setup is not difficult. You only need to get the EXT, and Tosca comes with multiple programs like Commander and Executor. There are several tools, but we primarily use the Tosca Commander because it contains everything, like the execution, DHN, and reporting parts.
What's my experience with pricing, setup cost, and licensing?
There are two licenses: single user and multiple user. A multiple-user license means that several people can work together on one project and collaborate on code stored in a central location.
A single-user license is for people working alone on a one particular application. It's much cheaper than a multi-user workspace. If you are getting a large volume of licenses for an enterprise, you can probably negotiate a discount, but I'm not sure about that.
What other advice do I have?
I rate Tricentis Tosca nine out of 10. The tool has multiple features, and it covers a variety of applications, It's accessible, so anyone can use it even if they're not a technical person. But if you have some programming knowledge, you can create your own customized functions and automate any Windows application. Integration is straightforward, and test management tools are also available.
A person can get an ES1 and ES2 certification by viewing a video tutorial before starting the actual scripting. They complete the certification work with any demo application to learn how to scan the objects, execute test cases. Tricentis supports 95 percent of applications, and it covers a broad range of areas, like DB, ETL, and website automation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Central Excellence at Alpura
Useful for functional and automation testing and has libraries
Pros and Cons
- "The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans."
- "Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces."
What is our primary use case?
I use the solution for functional and automation testing.
What is most valuable?
The solution can be deployed in DevOps and ERP environments like Oracle Fusion. It accelerates testing with the libraries. The product incorporates libraries and is more sensitive to the scans.
The tool incorporates AI in maintaining and capturing libraries, making script maintenance easier for automated testing cases.
What needs improvement?
Tricentis Tosca is expensive. It should improve the testing of legacy systems and interfaces.
How are customer service and support?
The tool offers local support in Mexico with the same language and time zone. I haven't contacted support yet.
Which solution did I use previously and why did I switch?
The main difference between Panaya Test Dynamix and Tricentis Tosca lies is the automation testing approach. Tricentis Tosca incorporates scanning and libraries in a model tailored to specific business areas. These capabilities make script and library maintenance more efficient and reduce the time required for upkeep, in contrast to Panaya Test Dynamix's approach.
How was the initial setup?
Tricentis Tosca's deployment is easy and can be completed in two to three days. Three to five people are needed to complete it. It usually takes two people to integrate the system. The exact number depends on what kind of testing is being done. For example, regression testing might need three to five people, especially for handling purchase orders in sales cycles.
What other advice do I have?
I rate the overall product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Quality Analyst at CloudAnalogy
Though good for beginners, it needs to increase its database capacity
Pros and Cons
- "For beginners, the product is good, especially for those who are interested in the quality side of software testing."
- "The product is not very stable when used with cloud storage. It is very hard to load the screen, making it difficult to use the tool in cloud storage."
What is our primary use case?
I use the solution for software validation.
What needs improvement?
The product's database capacity should be increased. The product has certain shortcomings in cloud storage. From an improvement perspective, cloud storage must offer more features.
For how long have I used the solution?
I have been using Tricentis Tosca for a year. I am a user of the solution.
What do I think about the stability of the solution?
The product is not very stable when used with cloud storage. It is very hard to load the screen, making it difficult to use the tool in cloud storage.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
My whole organization uses the product.
The product is used every day.
Which solution did I use previously and why did I switch?
There was another product I had experience with in my previous organization.
How was the initial setup?
I rate the product's initial setup phase a seven on a scale of one to ten, where one is easy and ten is difficult.
The solution is deployed on the cloud model.
The solution can be deployed in a few hours.
What other advice do I have?
Speaking about the feature of the product that has the largest impact on our company's testing process, I would say that I use Selenium to take care of the coding part. In Tricentis Tosca, we can't use Git code, considering the user-based experience and UI for the testing process.
Speaking about the codeless test creation feature in Tricentis Tosca, I would say that in some of the software where the quality assurance team does the verification, Selenium is used by quality analysts. In Selenium, we used to write the codes to check basic stuff. In Tricentis Tosca, we don't have to write any scripts.
Integrating the product into my company's CI/CD pipeline affected the release cycles in a good way.
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
Considering the emerging trends in the automation space, I would say that Tricentis Tosca is a good software.
I rate the tool a seven and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Digital Officer at Cipher7
Offers good stability and scalability for low-code testing use cases but lacks in-build generative AI capabilities
Pros and Cons
- "I would rate the scalability a nine out of ten. We have enterprise-level customers."
- "More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there."
What is our primary use case?
Our customers use it for low-code, no-code testing, near-field communication (NFC) testing, Salesforce testing, and UI testing.
What is most valuable?
The ability to pick up when a desktop picks up, which makes it much faster to run tests. Also, its ability to work across multiple systems is very useful.
What needs improvement?
More and more artificial intelligence (AI) is coming in. So, some amount of AI to create natural language processing (NLP)-based test cases and manage defects would be very helpful. This is because the technologies have evolved in the last five to six months, so there is a potential opportunity there.
For creating test scenarios, looking at defects, historical defects, and kind of putting in generative AI would add value.
For how long have I used the solution?
I have been using this solution for around four years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. We have enterprise-level customers because this is not ideal for smaller customers. Smaller customers tend to be using open source tools, but actually, to get it to the enterprise level, Tricentis is used a lot.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, where one is easy, and ten is difficult to set up. It is usually deployed on public and hybrid.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a seven out of ten, where one is cheap, and ten is expensive. It is on the higher side. There are open-source tools available, and there are other tools available that are much smaller. If you are looking at commercials, then there are options available that are newer.
What other advice do I have?
So, if you need to accelerate the delivery of your solution and leverage the low-code, no-code platform, that's where you can actually bring in quite a lot of automation with the region type in Tricentis Tosca. Maintaining your test scenarios, running them immediately to create mind maps, and then using new-generation tools like xMine to integrate with Tricentis Tosca can significantly reduce the testing cycle time from a typical 20-35% of the software engineering cycle to as low as 10%. This can significantly improve the turnaround time for decision-making.
I would rate it a seven out of ten. There are lots of alternatives that are available at a good price point. So when you are working with large customers who have big budgets, bigger budgets, certain places are something that they are going to take up. When they are working with medium-sized customers, potentially, the signatures could actually address that.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Test Consultant at a tech vendor with 10,001+ employees
Has a wide range of applications with an easy setup and great stability
Pros and Cons
- "The low code is the best feature."
- "It requires some coding customization that requires expertise."
What is our primary use case?
We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.
What is most valuable?
The low code is the best feature, and clients like it.
What needs improvement?
We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.
Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.
For how long have I used the solution?
We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have no issues with scalability. We have a solution architect and a few team members who will develop it.
How was the initial setup?
The initial setup was not complex, and there were no hurdles.
What other advice do I have?
I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager SDLC Automation at a wholesaler/distributor with 10,001+ employees
Stable with good technical support and the ability to scale
Pros and Cons
- "The initial setup isn't too difficult."
- "The solution is expensive."
What is our primary use case?
We primarily use the solution for automation testing. It integrates with other DevOps pipelines.
How has it helped my organization?
The solution has improved out time to release on production. Everything's automated now, which makes everything move faster.
What is most valuable?
The solution is model-based. I know and that's the main reason we went there. We are also using Tosca BI, which is the BI module. We're using that regularly for most of our teams. We just purchased it for our Business Intelligence. We ran a POC and then we just purchased it.
The initial setup isn't too difficult.
What needs improvement?
The solution does not have one catch-all product. For example, if you wanted the DB for Business Intelligence, it's a different module that you have to purchase. If you want to do API testing, you need to buy a different module. If you want to do performance testing, which we haven't bought yet, you would need to buy another module. There are a lot of modules you have to buy in order to have full-blown testing capabilities. I understand that they're breaking them up so people who don't want everything aren't forced into things they won't use. However, for those that do want all of the functionality, it can get costly.
For how long have I used the solution?
We've been using the solution for probably two to three years so far.
What do I think about the stability of the solution?
The stability of the solution is good. It doesn't crash or freeze. there aren't bugs or glitches.
What do I think about the scalability of the solution?
The solution can scale quite well. We have 16 groups using it. I don't know how many individuals are on it, however, it's likely there are five people per team. We usually don't go by user when we're counting.
We do plan to increase usage in the future. We use it quite extensively already. We may be moving some legacy tools over to it.
How are customer service and support?
Technical support has been good. We are satisfied with the level of support on offer.
Which solution did I use previously and why did I switch?
We used IBM Rational or Functional Tester and it was just outdated and we needed to go down the toolset. We also wanted something that we use as a data model.
How was the initial setup?
The initial wasn't complex, it was pretty easy, however, when we did the upgrade to the latest version, which is the new way of architecting, that was more of a challenge due to the fact that we're in multiple clouds. That was more of an issue for us to upgrade due to our multiple cloud environment.
We had to work with Tosca quite a bit to get that one done. Of course, there aren't too many folks who are doing what we're doing, so that might be part of it.
The deployment took a quarter of a year. We tried to install it in our environment and that's got a lot of rules in it, and therefore it took a while. For us, the security and architecture had to be approved before we put anything into our complex environment. It also took a while to train people up on it.
We have three staff members that handle maintenance aspects, however, they also work on different tools as well. They are not full-time on just Tosca.
What about the implementation team?
We hired some consulting hours from Tosca to help us with the tech. We ran a POC, which they helped us with. Then we did have some consulting hours - maybe 30 or so. We also had them train us. It was good.
They also have self-service training. They recommend you take the self-service training before you start working with the consultants. That way you know more, and then it doesn't take as much time with the consultants.
What was our ROI?
While our teams are seeing a great benefit, I wouldn't say we see a return on investment. ROI can be subjective.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. You can do multi-year or you can do yearly in terms of a licensing agreement. You can do whatever you want.
While it's a pricey solution, it's probably more stable and has more capabilities than some of the other solutions out there.
The only other cost, aside from choosing the modules you need, is the server costs as you need to put it somewhere.
Which other solutions did I evaluate?
We did look at other options before choosing Tosca, however, I cannot recall which. It was a few years ago now. We did use Gartner to help narrow down our options.
What other advice do I have?
We are end-users and customers.
We are using the latest version of the solution, although I can't speak t the exact version number.
We have the solution on the AWS and Azure clouds and we also have it on-premises.
I'd rate the solution at an eight out of ten. It's stable and it works, however, the cost is high. You also need a high level of knowledge in order to use it. You can't just pull someone off the street and make them a user. There's a definite learning curve.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2025
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