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Srinivasulu Golla - PeerSpot reviewer
Senior Automation testing engineer at Accenture
Real User
Feb 4, 2024
Does not require coding experience to use and comes with productivity and time-saving features
Pros and Cons
  • "As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding."
  • "The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges."

What is our primary use case?

As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding. This ease of implementation and time-saving feature distinguishes it from other products. 

The tool provides a smooth transition from Selenium and other tools, allowing users to develop frameworks for different functional workflows. The ease of downloading and activating the tool, emphasizing productivity and time-saving features, makes it a valuable choice. We can handle multiple execution and test cases. 

What needs improvement?

The product needs to improve object identification. The identify with properties and anchor methods work perfectly, while the by-index and image methods may face challenges.

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

Tricentis Tosca is stable. 

Buyer's Guide
Tricentis Tosca
May 2026
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.

What do I think about the scalability of the solution?

My company has five users for the product. 

Which solution did I use previously and why did I switch?

We used Selenium before Tricentis Tosca. We chose the product because of its time-saving and ease-of-use features. It also helps us to be more productive. 

How was the initial setup?

The tool's deployment is easy and can be completed in one day. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is lower than that of other automation tools. 

What other advice do I have?

It is recommended to start with training sessions to understand how to use the tool effectively. Pricing might vary based on your organization's specific needs and requirements, so exploring the pricing options is advised. I rate the product a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AshokKumar14 - PeerSpot reviewer
Lead Consultant at ITC Infotech
MSP
Dec 12, 2023
Comes with Tosca Commander feature but pricing needs improvement
Pros and Cons
  • "The tool's most valuable feature is Tosca Commander."
  • "The tool lags in client-based applications. We have also encountered issues with the features in integrations."

What is most valuable?

The tool's most valuable feature is Tosca Commander. 

What needs improvement?

The tool lags in client-based applications. We have also encountered issues with the features in integrations. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

The tool is 99 percent stable if you follow its key specifications and best practices. 

What do I think about the scalability of the solution?

From the automation perspective, Tricentis Tosca's scalability is good. 

How are customer service and support?

We have a portal to contact the support team. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment and maintenance are easy. We get access to the knowledge-based documents in the portal. Deployment can be completed in five to ten minutes. 

What was our ROI?

The tool is worth its cost. 

What's my experience with pricing, setup cost, and licensing?

Tricentis Tosca should improve its pricing. It is expensive. 

What other advice do I have?

I rate Tricentis Tosca an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Tricentis Tosca
May 2026
Learn what your peers think about Tricentis Tosca. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.
Senior Software Engineer at MOURI Tech
Real User
Jan 18, 2023
Affordable with helpful support and a simple interface
Pros and Cons
  • "It's stable and reliable."
  • "In Tosca, I see that there are no user guides."

What is our primary use case?

We have used the product for web application automation and SAP functional automation, as well as for Microsoft Dynamics 365 process automation.

What is most valuable?

There is a specific feature in Tricentis Tosca called Vision AI. What it does is basically it'll capture the entire screen, and you can automate anything that can be viewed on our screen. For example, if you are trying to access an application like Teams, so if you want to select any user and call him, you can do that. Anything that is on a screen, you can automate using that Vision AI tool.

The interface is pretty simple, and it's user-friendly, so people with minimal knowledge also can start using the Tosca tool. The widgets and the invoicing are also user-friendly.

It's stable and reliable.

The solution can scale.

Support is helpful. 

Pricing is affordable. 

What needs improvement?

In Tosca, I see that there are no user guides. So basically, if you want to automate something, you have to really do some research and then start doing it. Having documentation would be helpful, and that is something that needs to be provided, maybe as a jump start to getting going with the product.

There are certain engines that are available that will identify the objects. Yet, there are some engines that are not available, so we need to customize them.

The setup can take a while as the licensing is confusing. 

The response time for support can be slow. 

For how long have I used the solution?

I've been using the solution for around two or three years. 

What do I think about the stability of the solution?

The stability is excellent. I would rate it nine out of ten. 

What do I think about the scalability of the solution?

We have a team of 250 people on the solution right now. We have five active licenses on five servers. We have mostly testers on the product. 

It is a scalable solution and a powerful tool. I'd rate scalability eight out of ten. 

We likely will increase usage in the future. 

How are customer service and support?

There is a lack of a knowledge base, and the time it takes for them to respond is a bit slow. While there is a delay in response, their help is quite good. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've also used Micro Focus and Selenium.

How was the initial setup?

I'd rate the initial setup around six out of ten in terms of ease of deployment. The initial setup was difficult. However, we took support help from the Tosca team, and then we tried to resolve the issues. 

The only issue really is the licensing issue. You need to activate the license and for activating the license, and there is no specific straightforward way to do it. You need to connect to the Tricentis support team, and then you need to get an activation link, followed by their code and all that. It's a challenge.

For deployment, if you have the activation link, it'll be done immediately, instantly, maybe in hours. Otherwise, if you do not have the activation link, then it might take days since you need to connect with support.

What was our ROI?

Most clients I come across prefer open-source solutions and may move towards Selenium to keep the tool cost down. However, if we are using commercial tools like this one, it will take two to three years to realize an ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. I'd rate it eight out of ten in terms of affordability. 

What other advice do I have?

We are partners. 

I'm working with the latest version of the solution. 

I would recommend the solution since the tool is user-friendly and easy to use. It comes with a lot of features, and it's a very powerful tool. I would definitely recommend it compared to other tools.

I'd rate it nine out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
M. Elsayed - PeerSpot reviewer
Senior Technical Engineer at Expleogroup
Real User
Jan 7, 2023
User-friendly, easy to learn, and doesn't require any coding
Pros and Cons
  • "The item that is different from all the other tools is that it's module based."
  • "It can be quite expensive."

What is our primary use case?

We primarily use the solution for automation testing. 

What is most valuable?

The item that is different from all the other tools is that it's module based. This is the thing that I like about Tosca. It means there is no hassle in coding. 

What needs improvement?

Every tool has a disadvantage. There are some technologies that are not scanned, for example. 

The product needs more technology coverage when scanning modules as not all the modules can be scanned and we have to check for workarounds. We have to overcome the fact that not every technology can be scanned using the module scanner.

It can be quite expensive. 

The product does not have an open-source option. 

For how long have I used the solution?

I've used the solution for more than five years. 

What do I think about the stability of the solution?

The stability is okay. I'd rate it seven out of ten in terms of reliability. Sometimes I do face issues around stability, however, most of the time, it is fine. 

What do I think about the scalability of the solution?

The scalability is pretty good. I would rate it seven out of ten in terms of how easy it would be to expand. 

We have more than eight people using this solution in our organization. It could be a bit more. We do have a client on it as well, and we are working with them.

How are customer service and support?

Technical support is extremely good. They are helpful and responsive, and we've been more than satisfied with the level of support they provide. They are the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did use another solution and used a combination of Tosca and UFT. That was five years ago, and the Tosca technology was a bit different. We were not able to scan the system attributes, for example, using Tosca back then. I introduced another automation tool to open it and run the script and then get back to the original script. It was like a work-around and, at the time, it was successful.

How was the initial setup?

The process for implementation is pretty normal and pretty straightforward. I would rate it eight out of ten overall in terms of ease of deployment. I'm just upgrading it, and it is not hard.

How long it takes to deploy depends on the project scale. For the big project, I it would take us two days. The time it takes depends on the VDIs, the number of VDIs, and how they will be scheduled for deployment.

What about the implementation team?

We had a consultant help deploy the solution for us. 

What's my experience with pricing, setup cost, and licensing?

The cost is high for this solution. It is one of the highest in the market. That said, most big companies go for licensed automation applications in general due to security. It's not an open-source product. Big companies do prefer the licensed tool over free options.

What other advice do I have?

Our company is partnered with Tricentis.

We're using the latest version of the solution. 

I'd recommend the solution to others. It's user-friendly, easy to learn, and doesn't require any coding. New users, however, must take some lessons before starting with it. Most of the time, they might have colleagues to transfer knowledge and that makes things simpler. Still, it's really easy.

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Manoj Thakkar - PeerSpot reviewer
Test Consultant at a tech vendor with 10,001+ employees
Real User
Aug 18, 2022
Has a wide range of applications with an easy setup and great stability
Pros and Cons
  • "The low code is the best feature, and clients like it."
  • "It requires some coding customization that requires expertise, so having free services along with the licenses would be good."

What is our primary use case?

We use this solution for a lot of their applications. For example, we use GIS map-based applications and develop solutions around them. We also use the technology to draw a polygon and use API for the mobile solution. We use a silver-based application that will soon be obsolete and some cloud-based applications.

What is most valuable?

The low code is the best feature, and clients like it.

What needs improvement?

We are still exploring the solution but would like a capability where the infrastructure has a code that we can verify using Tricentis Tosca. We are examining how to integrate this with the keyboard and our credentials through Tosca. We want to integrate with other solutions for credential repositories, so we don't need to provide a username and password in the solution explicitly. It would be good if it could grab a specific key and utilize it in the task for execution.

Currently, with Tricentis Tosca, we need to install it as an application on our machine, but it would be better if we could assess a solution. It requires some coding customization that requires expertise, so having free services along with the licenses would be good. Some clients have complained that they need to pay for additional services every time they open a ticket.

For how long have I used the solution?

We have hands-on experience with Tricentis Tosca and have completed Tricentis Tosca training because we are an Alliance partner. We utilized it when we completed training on installing the software, ES1 and ES2. We have been trying to purchase this tool for almost two and a half years. Our clients are almost updated on it, and we are about to deploy this solution in our client locations. They will be using version 15.2.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have no issues with scalability. We have a solution architect and a few team members who will develop it.

How was the initial setup?

The initial setup was not complex, and there were no hurdles.

What other advice do I have?

I rate this solution an eight out of ten. From a UI perspective, there are no issues, but pricing could be better. Our clients had been asking for this solution for over two years, and pricing was the main reason we didn't have it. I would recommend this solution to other companies if they have the budget.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Vinayak Bandewar - PeerSpot reviewer
Test Architect at Cognizant
Real User
Apr 21, 2023
Can conduct parallel testing, supports multiple technologies, and is scalable
Pros and Cons
  • "The scalability is a valuable feature of Tricentis Tosca."
  • "Tricentis Tosca currently does not support any mobile testing and can be improved."

What is our primary use case?

Tricentis Tosca has many use cases. Currently, we are using it for Salesforce testing. The solution can also be used for work safety testing and for API testing.

How has it helped my organization?

Tricentis Tosca supports multiple technologies, which means there is no need to use different tools for various tasks. In our current project, we are conducting Salesforce testing and API testing, both of which can be done using Tricentis Tosca. This makes it easier for us to test different technologies. Additionally, Tricentis Tosca is scalable, allowing us to easily create multiple combinations of test cases using templates by varying the data. Tricentis Tosca also offers distributed execution, enabling us to conduct parallel testing and execute a high number of test cases, depending on the number of agents we have available. This greatly speeds up the application testing process.

What is most valuable?

The scalability is a valuable feature of Tricentis Tosca.

What needs improvement?

Tricentis Tosca currently does not support any mobile testing and can be improved.

I am interested in exploring the features related to artificial intelligence that can help generate data feeds and assist in reducing the time required to design scripts. Therefore, I would like to see AI-related features in the upcoming phase.

The quality of the technical support and the response time has room for improvement.

For how long have I used the solution?

I have been using Tricentis Tosca for over 20 years.

What do I think about the stability of the solution?

I give the stability of the solution a seven out of ten. In general, the stability is satisfactory; however, we encounter performance problems as the size of our repository increases.

What do I think about the scalability of the solution?

I give the scalability of the solution an eight out of ten.

How are customer service and support?

The quality of the support and the response time is lacking.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Micro Focus UFT Developer. However, back then, there were significant differences between Micro Focus UFT and Tricentis Tosca.

How was the initial setup?

The initial setup for a single data report is straightforward, however, if we are using multi-user repositories, it will require some experienced technical assistance.

I give the initial setup a seven out of ten.

The deployment duration may vary based on the infrastructure, but it typically takes a couple of hours.

If we don't need a multiple-user repository, we just download the installation file and proceed with the installation of Tricentis Tosca. However, a valid license is necessary to use the software. In the case of a multiple-user repository, connecting an SQL server to Tricentis Tosca becomes a prerequisite before we can start using the solution.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

I give the cost of Tricentis Tosca a six out of seven. The solution is priced high.

What other advice do I have?

I give Tricentis Tosca an eight out of ten.

We have up to 80 people using the solution.

I highly recommend Tricentis Tosca to others due to its extensive support for numerous technologies and platforms, making it a valuable tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
SAP Test Manager at Apexon
Real User
Apr 17, 2023
Is easy to set up, reduces release cycle timing, and is stable and scalable
Pros and Cons
  • "We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool."
  • "With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants. The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement. I would like to see easy-to-use customizations for reports in the next release."

What is our primary use case?

We utilize Tricentis Tosca to reduce our release cycle timing for our SAP releases. We have at least one release every quarter. We also use it for automation.

How has it helped my organization?

We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool.

What is most valuable?

Test case design and test data management are the most valuable features for us.

What needs improvement?

With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants.

The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement.

I would like to see easy-to-use customizations for reports in the next release.

For how long have I used the solution?

I've been using Tricentis Tosca for the last nine years.

What do I think about the stability of the solution?

In terms of stability, I would rate the solution at nine out of ten.

What do I think about the scalability of the solution?

I would rate Tosca's scalability at eight out of ten. We have 10 users and 10 exemption licenses in our organization. We plan to increase usage in the near future.

How are customer service and support?

Initially, we were able to create a case. Right now, that function is not very useful. We also have to request remote access. In addition, sending large files is a bit cumbersome because our organization's policy does not allow us to upload anything to Tricentis' cloud or network.

Thus, I would rate technical support at six on a scale from one to ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Micro Focus UFT and SmartBear. UFT requires a framework each time, and SmartBear requires coding. Both of these solutions had limitations with regard to our enterprise-level technology stack, and therefore, we decided to go with Tricentis Tosca.

How was the initial setup?

The initial setup is easy, and I would rate it at eight out of ten. The deployment process took at least 48 to 72 hours.

What about the implementation team?

We deployed it ourselves with help from third-party teams. We had four people involved in the deployment including engineers and a manager.

What's my experience with pricing, setup cost, and licensing?

If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight.

What other advice do I have?

Tricentis Tosca does not provide much support for reports and mobile automation. The speed of execution of mobile automation is low. Also, test case creation and the creation of models take a lot of time in the mobile engine.

Overall, I would rate Tricentis Tosca at eight on a scale from one to ten with one being the worst and ten being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1149027 - PeerSpot reviewer
Senior Test Manager at a financial services firm with 10,001+ employees
Real User
Jun 15, 2022
Functional and comes with the Commander feature that maps all items in a tree structure, but its centralized repository mechanism needs to be more flexible
Pros and Cons
  • "The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution."
  • "What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved."

What is our primary use case?

We use Tricentis Tosca for test automation.

What is most valuable?

The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution.

What needs improvement?

What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved.

An additional feature I'd like to see in the next release of Tricentis Tosca is a distributed repository mechanism because it's required in the current installation for my company.

For how long have I used the solution?

We have a contract with Tricentis Tosca, and we've been using the solution for six years now. We're using the latest version, which is version 14 because there was this bug called the Log4j.

What do I think about the stability of the solution?

Tricentis Tosca is a pretty stable solution.

What do I think about the scalability of the solution?

In terms of scalability, that's a challenge in Tricentis Tosca. Scaling the solution is quite difficult because it uses only Windows environments, so it's not a good solution for scaling up. Right now, we rely on Windows, but we are moving to the cloud, so scaling Tricentis Tosca would be difficult for us.

How are customer service and support?

The technical support for Tricentis Tosca isn't quick, but it's useful.

How was the initial setup?

The initial setup for Tricentis Tosca was pretty straightforward.

What about the implementation team?

Initially, for the deployment of Tricentis Tosca, we used a consultancy company, but now we do its deployment in-house.

What's my experience with pricing, setup cost, and licensing?

In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included.

What other advice do I have?

My company is using Tricentis Tosca and is an end-user of the solution.

With the Tricentis Tosca installation that my company has, one person is enough for maintenance.

My advice to others looking into implementing Tricentis Tosca is to limit it. I would use it only for specific test automation requirements, and I wouldn't use it for other purposes because it's a very expensive solution.

My rating for Tricentis Tosca is seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Tricentis Tosca Report and get advice and tips from experienced pros sharing their opinions.