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Sophos Mobile Room for Improvement

Eugene Allen - PeerSpot reviewer
Senior System Engineer at a legal firm with 51-200 employees

In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly because you need to have certain certificates for Apple in order for you to connect to their device. And then you've got to have policies for this and rules for that and it is very complicated. We eventually get there, but their wizards just keep asking you questions, "Well, I don't know what that is." It's like, "Why do I need that?" Or "Where does that come from?" It's just so much.

I would like to have seen them, like several other packages I've seen, give you a set of basic rules and policies that most people use, so that in 10 minutes I could have the environment set up and have basic protection.

For most of the mobile device management, you pop the box and you've got to figure out what your policy is going to be, what your rules are going to be, and what software are you going to use. Are you going to do the full phone or a container? You've got to go figure out all these things because nobody tells you anything. My experience is that even after reading manuals and trying to figure out what pieces of data go where, or checking the support website, then you go look at the wizard or the interface, and it's different. They described things differently. There's a piece of data that you need that's required that the documentation doesn't say that is supposed to go in there. And it just drives me insane when the documentation doesn't exactly match what I'm looking at on the screen.

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BW
Director of Platform and Information Security at a computer software company with 1-10 employees

Sophos Mobile is missing a lot of features that their competitors offer. This solution is outdated. Our main platform is on the MacBooks, and the integration with the Apple MacBook platform is not well designed. They haven't made any major redesign of this solution in approximately two to three years ago. This solution is offering exactly the same for too long. They are far behind the industry's latest technology.

To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not.

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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC

They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced.

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Buyer's Guide
Enterprise Mobility Management (EMM)
September 2022
Find out what your peers are saying about Sophos, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: September 2022.
632,611 professionals have used our research since 2012.
Amir Kasem - PeerSpot reviewer
Technical manager at Andalusia Hai Aljamea Hospital

The security could be improved. It could be more secure.

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Nhut Vu - PeerSpot reviewer
Presales Project Manager at FPT

The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve.

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Buyer's Guide
Enterprise Mobility Management (EMM)
September 2022
Find out what your peers are saying about Sophos, Microsoft, VMware and others in Enterprise Mobility Management (EMM). Updated: September 2022.
632,611 professionals have used our research since 2012.