SAP Signavio Process Manager Valuable Features

AS
Senior Risk & Compliance Manager at a tech company with 10,001+ employees

I use SAP Signavio Process Manager to model processes to the former operating model.

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Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH

The visual representation is extremely powerful and easy to use in process modeling and analysis. 

I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change.

It's very easy and intuitive once the person understands it. It's like riding a bike. It's extremely intuitive, which is why some people on our team of 15-17 people, who had never done any business process work previously and come from a ServiceNow background, were able to see how these processes line up and model them easily.

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AM
CEO at ABCDE Tech

One of the most valuable features is the consistency across the process model. The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth. The consistency in diagrams and objects permits effortless dragging, dropping, and reuse. Signavio users can efficiently develop and prepare flows without the need for extensive time investment.

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Buyer's Guide
SAP Signavio Process Manager
March 2024
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
AL
Managing Director at Optus

The most valuable feature is the collaborative nature of it. If somebody documents a global process then everybody can comment on it, or contribute to the process map, regardless of where their office is.

For myself, I most often use the process manager, which has a friendly user interface.

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it_user1238793 - PeerSpot reviewer
Principal Business Process Architect at Met Office

The model validation is valuable because many different people model in different ways to different standards. We have enhanced this by using the Workflow Accelerator functionality to deploy model approval workflows.

The Collaboration Hub allows us to share the models that we've captured and to get comments back, and we don't have to all be in the same room at the same time to do this.  Stakeholders can use their personal devices (even mobile phones) to collaborate and progress workflows.

We are using the simulation capability in Process Manager to accurately model how much things cost and how long they take at present. This enables us to simulate new designs safely at low cost prior to any significant investment in deploying new processes. 

The simulations will allow you to model where you are now, where you think you want to be, and check that it's going to work. 

This solution is very intuitive.

The integration of the Process Manager, Collaboration Hub, and Workflow Accelerator works very well. Now that the organisations process maturity has increased, we are looking at purchasing the Process Intelligence module to allow us to more easily measure and understand our current processes for LEAN six sigma process improvement projects.

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SS
Lead Business Analyst at a media company with 10,001+ employees

For me, the features I find most valuable are definitely in the Collaboration Hub. That is something that we are developing. We are getting more users on there and becoming more familiar with it. The new version is definitely much better that way. The modeling is obviously very important. As a business analyst, when you go from muddling about just using Vizio without using a particular standard and then you go to Signavio you end up modeling to a standard. In a way that can sometimes feel a little bit restrictive. But once you get to understand what the tool is doing for you in terms of giving you the hints and tips and helping you draw plans effectively, it makes a better model in the end.

I see that as a benefit. If you need to do process modeling, I think the tool itself is really good because you can just type in what you want in Quick Model and then that can draw a simple process for you. If you are going from being a business analyst with lots of modeling experience but you had never modeled to a standard and then go to the tool that can be a little bit restrictive initially. Well, then it turns into a benefit because you start using the tool that you are supposed to in the way you are supposed to use it.

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it_user763095 - PeerSpot reviewer
Manager at a financial services firm with 10,001+ employees

What I find most valuable for us is the governance of a workflow by embedding process accountability. It has always been a challenge to define who owns what and under what circumstances you can change processes. 

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DN
Assistant Director at Ernst & Young

The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value-adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process.

The interface is really good. It's on your browser, so you don't have to install anything. It just runs off Internet Explorer or Chrome, so the interface is I think a big plus for me.

The solution's ease of use is very friendly so it has been adopted quite well. I thought a lot of people might complain that they need to do tutorials and things like that but they didn't. The people I've spoken to or worked with almost picked it up immediately, without having to do too much coaching. That's a really good thing about the interface and the front end.

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SJ
Business manager at a non-tech company with 10,001+ employees

It is highly user-friendly and easy to use, even for those who are not familiar with product modeling. Its intuitive interface allows for easy understanding and navigation, ensuring that users of varying levels of expertise can effectively utilize the tool.

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AS
Process Excellence Manager at a healthcare company with 5,001-10,000 employees

One of the most valuable features was the possibility of not only collaborating with the other system Process Managers and also with non-licensed users (whether Collaboration Hub users or other external users). 

This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc.

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FJ
senior cCo-Founderonsultant at a computer software company with 5,001-10,000 employees

The most valuable features of the solution are the ease of use and the connection to the document management system.

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SB
Head of Business Analysis Design and Engineering at BBC

I like the collaboration and the real-time aspects of it. The way that we captured processes previously started with the drawing of an image using Microsoft Visio. We might have had to have two, three, or four workshops to get to an end process that was usable. Now with Signavio, it's real-time. We might have one workshop to start off and capture the main tasks around a workflow, but then we can comment and update that real-time online and collaborate online. It's really helpful, especially as a team spread across the UK.

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VM
Manager, ERP Deployment at a wholesaler/distributor with 10,001+ employees

The solution is user-friendly. It is simpler than other products. It has process mapping features. It also has BPMN, DMN, and QuickModel features.

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SM
Process engineer at Siemens Industry

The product is very useful for office processes. It is also useful for cost-cutting. The solution provides data mining and AI features. We can compare between two companies or departments. We can see if a salesperson is using the best practices to work. The product gives us the process that the users follow to get things done. We need not write it down.

Huge organizations have responsibility charts to know who is doing what. We can better judge whether we want to automate any processes. It’s a next-level tool. It has a huge future.

It’s the only tool for processes that engage shareholders. We can interact with the management more. The solution is great for banks, pharmaceutical companies, financial institutions, and agriculture. It is suitable for non-manufacturing processes. We can use it well in offices.

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TK
Head of CoE Process Management at a healthcare company with 5,001-10,000 employees

As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package. The Workflow Accelerator helps to quickly and easily improve efficiency and automation without the need to customize expensive ERP systems. Process Intelligence helps to get deeper insights of process behaviour.

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AB
Procurement Lead at a tech services company with 10,001+ employees

There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user-friendly, etc.

Another great feature is the visualization, which is easy to see and read. How they map the process is also very user-friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution.

I would rate Signavio's ease of use as eight to nine out of ten. I am not a process management expert, but more of a business expert, yet I don't need much training to use it.

In terms of process modeling and automation, I can only speak on the process mapping feature, because that is the area I'm responsible for. I would rate it at a very, very high level. Besides ease of use, it is actually very professional in terms of its visualization. We even use it for external compliance audits and the like.

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SS
Process Engineer at Swissgrid

I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art.

The most valuable thing for me is the collaboration hub that can be used by everybody. They can really get their information quickly. It shows them the logic workflows, and also allows them to get the needed documentation, forms, templates, and whatever they need. It's easy to use, you know where you go to get your information, and it's very valuable for everybody.

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JR
Director at Celeris Software, Inc.

The most valuable feature of SAP Signavio Process Manager is the ability to do business process models.

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GK
Direct Business Process Management at Coca-Cola European Partners

I'm not a heavy user but I really like the concept of the Collaboration Hub, where people can work together on the processes. I would say in general, what I like most is that it is an easy to use tool. I have also worked with ARIS, and this is much easier.

I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us.

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GL
Senior lecturer and researcher at a university with 1,001-5,000 employees

The number one, most valuable feature is the process repository so we can gather all our processes in one place. Then, students can also see each other's work, having all the comments in one place and attached to the processes.

The process repository is proof of, or an example of, what students can achieve during one course as well as how they have improved their understanding and learning of process management. 

Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization.

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AS
Head of Business Process Management at a manufacturing company with 1,001-5,000 employees
  • High acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us)
  • Easy to use for process modeling users by drag and drop
  • Modeling convention check automated based on the defined setup
  • Easy access for collaboration hub users by single sign-on
  • Linking different processes to each other
  • Collaboration, everybody can contribute to process improvements
  • Excellent deployment program
  • Fast response to questions/issues
  • IT feedback "fastest and easiest Single Sign On (SSO) we have done so far"
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JB
Business Process Consultant at Hirslanden

Based on my experience, one of the best features offered by Signavio is its simple Collaboration Hub functions, where users from various departments can constantly refer to in their TO-BE process design. The impact bridging silos with offering transparency is immense, especially in hierarchical organizations like hospitals. Most people feel part of the "process revolution" and some of them are even affected by the "process virus", thus initiating continuous improvement by looking at potentials/low hanging fruits in their own AS-IS processes.

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OK
IT Team Assistant for Integrity and Compliance at TUI Group

The most valuable feature is modeling. It is very quick and easy.

The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice.

The customization is very valuable because we use a lot of attributes, which helps us with how we look at our processes and also the steps in our documentation.

The QuickModel feature allows you to start right away, put down a model, and then clean it up later. It's very quick and easy and we like that.

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SN
Operations Change at Morgan Stanley

The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by business users. That's what we really like about it.

It is also easy to use. We were using Visio, PowerPoint, Word, Excel, and Paint until very recently to document our processes. Through this automation program I was leading, we were using another product, which has the word blue in it, which was a leg up from Visio, but still not quite what we were expecting. For us, it's really about the data-driven aspect so we are able to access the data and stitch different things together, especially when you're looking at things in hindsight.

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HASAN BACIOĞLU - PeerSpot reviewer
SeniorSAP Specialist at AKKAZETA

SAP Signavio Process Manager is very responsive. 

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ME
Partner at PricewaterhouseCoopers

Signavio's way of handling is really an advantage. It's quite easy to use, without too much training. That's the main point for me.

It's quite difficult for clients to change from describing their process in variety to a process modeling tool. This tool helps convince them in the projects, by using BPMN modeling, which is a close step of automation. There's a code that can be machine-read and so used for further automation.

My team does not use the process intelligence function but other colleagues of ours do use it. It's helpful, but there is still a long way to go for Signavio to be a leader in this area. There are other tools.

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MI
Operations Governance and Oversight at a consultancy with 501-1,000 employees

The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well.

We had a solution before that was not as easy to use. A recent internal survey showed that people have found that Signavio is much more user-friendly. One of our goals was to make sure that our own staff is able to learn a model as opposed to relying on external resources. Our staff was able to be trained on how to use this tool and the model they own for themselves. In terms of ease use, it's very good.

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GS
QA Engineer at a consultancy with 11-50 employees

The solution is user-friendly and has efficient process manager, collaboration, and intelligence features.

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IB
Senior Compliance Manager and IT Systems at Tui

The most valuable feature is that this is a 100%, web-based software as a service solution. This was the reason we chose Signavio. We are working in different countries, so we need a product that is easily accessible from everywhere and is easy to use, especially in collaboration for all users. It can't be complicated.

For me, it's really easy to use this product, and it helps to model processes and to comment on them.

I love the collaboration function, especially the option to invite people who don't have any users on the licenses. This is beneficial to use and work on processes and model processes.

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JK
Global BPM Professional at a renewables & environment company with 1,001-5,000 employees

I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process. 

I also really like the fact that even if you are just in a draft version, you can share your process with others, so that they can comment on the process, and then you can continue working on it and incorporate the suggestions of others in your process.

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VB
Process Manager at a non-tech company with 1,001-5,000 employees

The benefit of this application is that I can describe processes and immediately form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs.

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MB
Manager at a consultancy with 51-200 employees

The usability of Signavio is at a very high level.

The Collaboration Hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes. That is very important for us because that makes the process-based change really successful for the customer.

Signavio one hundred percent underlines the mind change that is required to implement a successful process landscape.

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NarendraKumar1 - PeerSpot reviewer
Works at AG Consultancy & Apps. Lt.

When comparing my experience with Celonis and Signavio, I can discern the distinctions between these two platforms. However, I'm unable to differentiate between ARAs and add-ons, as that falls outside my scope of familiarity.


Regarding Celonis, it comes with its set of advantages and disadvantages. Notably, it boasts robust features like action flows, task mining, and seamless integration with AML programming. Conversely, Signavio lacks action flows and instead relies on action segments and tasks for interaction. This discrepancy is a significant factor setting Selenium and SecureView apart. In the context of Signavio, it offers a combination of BPMN and process discovery, a feature absent in Celonis. This tandem of BPMN and process insight contributes to Signavio’S potency. Meanwhile, Celonis primarily features the process miner tool, setting it apart from Signavio. These variations collectively outline the numerous differences existing between Celonis and Signavio.

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PH
Business Process Manager at VAT

All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops. The enforced modeling conventions help us to maintain a standardized process look and feel. Additionally, the collaboration functionality is top of the line. This allows us to quickly collect the various ideas and feedback from the various organizational roles. 

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PH
Managing Director at Aqetas

The most valuable feature for me is usability. I have experience in managing and growing businesses, operating models that were built for me, and have also built them myself on Microsoft Visio and other tools. They have been horrible, static, unused, impossible to maintain, and inaccessible tools. Now, as an independent consultant, usability is important to me.

It is very easy to implement BPMN using this tool.

The Collaboration Hub is a big thing. 

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GT
Business Process Management at VAT

There are many valuable features, of course.

I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user-friendly, etc.

In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made. This is really valuable because when a process is not documented, people can be talking about two different things and arguing about them without knowing what the other one means.

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MM
Global Business Process Management Facilitator with 501-1,000 employees

This is what we use and find most valuable:

  • Quick modeler; as the process interview can be done by everyone. The Gateway is missing, which is a shame because others have this feature.
  • Signavio modeler; this is our bread and butter functionality, although it is missing process variants, localisations, and no "To Be" process management.
  • Dictionary; this is an extremely powerful function that helps us to understand who does what, system and data usage, capability, and Business Term Management.
  • Collaboration Hub; we name it the Zespri process Portal. It is the one place to go, and a single source of information of truth.
  • Process management/Process governance is what we think Signavio is very good at.
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JB
Team Leader Business Process Management at Laepple AG

This solution is innovative and simple to use.

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KP
Manager of Process and IT at Phoenix emobility

What I like most about Signavio is the ease of use. A couple of team members received training from Signavio for two days, and now with this training, these people are training other colleagues within our company. 

The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model.

The linking machine is very good. You can link everything that you would like to have. As soon as you have a URL, you can link it to Signavio. 

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JS
Process Manager at a energy/utilities company with 51-200 employees

The most valuable feature is the editor and its ease of use. I do a lot of live editing in meetings and I do workshops with the people. As they tell me things about a process and I am doing live modeling, they sometimes say it is like magic. When people are looking at it, they can make comments about changes that need to be made. This is really valuable because when a process is not documented, people can be talking about two different things and arguing about them without knowing what the other one means.

The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes. This means that they can improve their own processes because it gives them the opportunity to look at them, and think about other ways that they can be done. They do not have to pick up the telephone and call the modelers.

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TK
Head of CoE Process Management at a healthcare company with 5,001-10,000 employees

The most valuable feature is usability.

The biggest benefit of using this business transformation suite is the combination of all of the modules. There are many components like process intelligence, modeling, designing, and presentation.

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ST
Group Accountant at HUGO BOSS

The interface is very intuitive and includes a drag-and-drop function. I've never seen anybody who needs a big introduction to the software. Using it is a bit like an iPad or an iPhone.

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PY
Business Process Architect at a comms service provider with 5,001-10,000 employees

We can use workflow manager to create forms. 

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SW
Process Architecture Lead at a insurance company with 1,001-5,000 employees

One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away. For example, people love the Spacemaker tool, which is funny out of everything they could pick, but they think that is really good. The ease of use, the way the interface looks is very clear and having the ability to add an extra layer to process plans is helpful. I think that extra layer is something that I've really been able to use with the business, and it is nice how valuable that can be.

With the various ways that we can get out into the business through modelers and also through the quick model, we have been able to get things into the solution from different formats and that has been adopted very well. We are getting a lot of the content into the quick modeler. Essentially, in the department I work in, we do not have a full view of everything that goes on in the business. The solution enables the subject matter experts to get their information in and then we can go along and help them construct it and tidy it up properly.

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TR
Process Manager at a wholesaler/distributor

The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company. Key positions were falling away and we didn't really know what jobs the person was responsible for. Now with the glossary, we can link everything and we know exactly what we need to replace if a position is vacated or eliminated.

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MB
Lean Manager at a tech services company with 51-200 employees

The solution demonstrates clear visibility of the business processes to the new employees. Along with this, it explains their work responsibilities as well.

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SL
Process Advisor at Statnett

It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement.

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EM
Business Process Manager at Chal tec

The feature that I like the most is the Collaboration Hub, where every user or every employee can see the process in the overview. This helps because it adds transparency such that everybody can see and discuss the same process. You can change it and it stays current for everybody. Also, you don't have to send an email or use a shared folder or anything like that. You can just work on it using the interactive Process Manager.

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AD
Technical Lead at a tech services company with 10,001+ employees

Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly.

Also, although we haven't used it yet, its integration with SAP Solution Manager is a good feature we were looking for.

It also provides us with a software-agnostic solution.

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SK
Quality Management at J Wagner

The most valuable feature is that the product makes it very easy to change something. If you think about all the things you do nearly every day, we should make a habit of creating defined processes for it. After you do, then you can simply open the editor and start right away.

Back in the day, I worked for another very big company. But then process management was more that we would take some post-its and write stuff on it that we thought we would want in the process. Then we moved them around to try to figure out what the process should look like. Then we really designed a process according to this very rough version of it by copying it. So with this tool, it is so much easier. It is possible to do the whole drafting process at the same time in Sagnavio so you don't have this double effort of writing it once, arranging and entering it again.

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SM
Owner at BPM Stephan Muller

The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background.

The interface is user-friendly.

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MZ
IT Consultant in House at Interseroh proserv gmbh

The most valuable features are syntax evaluation, the editor, and version management.

The editor is very easy to operate and I like it for writing models.

Version management is helpful because I like to try different versions and then decide which of them should be the main model.

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MV
Head of Global Operation Excellence at a media company with 1,001-5,000 employees

The most valuable feature is the short version of the mapping because it is easy to do.

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EI
Consulting Manager at a tech consulting company with 51-200 employees

The product's most valuable feature is the transformation process.

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IS
Regional Director at a consultancy with 51-200 employees

It's the integration that is the most valuable feature, so I can know exactly where the bottleneck is in my overall operations. It also enables me to benchmark the cycle to help me determine where the bottleneck is.

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NL
Process Manager at DKV Mobility Services

The most valuable feature is that you can customize it completely with all of the attributes that you need. You can build it the way you need it.

It is really easy to use and design models.

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MR
Sales Operations at a tech vendor with 10,001+ employees

Once you are in Signavio and you understand the notational language, then it is quite easy to use. You can work up process plans very quickly and share them easily. So, say the process owner documents a process. They can then share the process with other departments in the company. Even if the other people have no clue about process management, they can easily review the process and make comments. The collaboration features are great.

The capability to integrate with other solutions can ensure we are using standards within the company. If it is like LeanIX, our architectural system that provides us the inventory of our internal systems and SAP, whenever someone is in the process referring to the CRM system, you will spell it the right way and maintain consistency. 

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Buyer's Guide
SAP Signavio Process Manager
March 2024
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.