Name: Salesforce Commerce Cloud
Brand: Salesforce
Rating: 3.9 (33 reviews)

it_user4938

Director of eCommerce at a tech company with 51-200 employees

Mar 10, 2013

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Lots of great features. I just wish it were easier to integrate in our environment.

What is most valuable?

We evaluated Demandware last year. Here are some of my team's impressions: - Excellent support for mobile devices, which is important for us - Social hooks into FB, etc. - I like the dashboard which provides centralized access to all management, policies, rules, etc. - Extensive partner ecosystem

What needs improvement?

- Expensive!!! - Our architecture team raised questions about how it would fit in our environment, as there would be a good amount of internal work to get everything integrated together. You may want to look into this as part of your evaluation. It's not SaaS after all.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user6060Architect with 51-200 employees

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Oct 21, 2013

With my personal experience i can say please look at the following advantages only:
-Caching
-Build management and disaster recovery in a very small amount of time.
-Good plug-ability from a technical point of view.
-Same version of code can serve multiple devices with responsive design.
-No database :)

There are problems related to the API (a bit) and maintenance but these are not significant if we follow best practices.