Rubrik Reviews

We use Rubrik for daily VM snapshots at local sites, but it is also used for replication in our DR sites because Rubrik has the ability to run a VM on its hardware in case of a failure.

It has greatly simplified our backup process. We create SLAs inside Rubrik, and it does the rest. For most VMs, there is not a Client to be installed. 

We also like the DR features that Rubrik has. E.g., if our main storage goes down, we can temporarily mount VMs on Rubrik.

The user interface (UI) is great. It is very lightweight and intuitive. 

The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure.

There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line. If they do, they will continue to grow and be a great product.

No stability issues.

No scalability issues.

We have had training sessions. We used customer support once, and they resolved the issue immediately.

We previously used EMC Avamar. The reason that we switched was cost, maintenance, and customer support.

The initial setup is very straightforward. 

We have installed three Rubrik devices so far. The setup took only two to three hours at each site. We were immediately able to start backing up after the initial setup.  

We used Rubrik for the implementation. They let us know what the requirements were for their product to be successfully installed and implemented. We filled out a worksheet with all the configuration settings. The tech came onsite, and it was done in two to three hours.

To be determined.

The cost was less than our previous provider, and this is a much better product.

We looked into EMC's newest product, Veeam, and Cohesity.

If you are looking for a product that offers backups and DR capabilities, which is easy to use, look no further than Rubrik. I am very satisfied.

We use the solution for backups. We transitioned from Veeam to Rubrik, and we currently have on-premises backups for production and disaster recovery purposes. These backups are clustered between both sites, with 60 appliances used for backup operations.

Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data. 

We have set up all the alerts for sensitive data. It's not exactly data governance fully, but it does help us to identify those data. The tool helps us to avoid vulnerabilities and any cyber protection issues. For example, if any antivirus or other security measures are on the system, Rubrik flags it immediately, indicating that a backup and an air gap are required. This ensures that no other backups would be impacted if there's an issue with one backup. Additionally, Rubrik comes with live monitoring capabilities, allowing its support team to identify and address any issues immediately. 

The tool's most valuable features are the management of sensitive data, the air gap backup functionality, and the real-time monitoring capabilities. Additionally, the speed and reliability of the platform are also highly beneficial.

Instant recovery with Rubrik has significantly improved our RTOs. The process is much quicker than traditional backups, allowing us to restore backups with minimal downtime.

I hope to see enhancements in areas like data governance and the incorporation of new features in future updates.

On a scale of one to ten, I would rate the stability of Rubrik as a ten. It meets our requirements and has become our primary backup solution.

The solution is scalable. 

We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was excellent and assisted in the deployment process. Even after deployment, their responsiveness to tickets was impressive, addressing any issues promptly.

Positive

I rate the product's deployment an eight out of ten. 

I rate the tool's pricing a six out of ten. 

We found that Rubrik offered a comprehensive solution with a single appliance that met all our needs without requiring additional services or infrastructure. Other solutions often involved purchasing separate storage, servers, and proxy servers, which could be costly. In terms of cost, while Rubrik initially seemed more expensive, the overall cost was more favorable compared to the multiple components required by other solutions. 

I rate the overall product a nine out of ten. 

We're using it for the backup of our virtual machines or VMs for the cloud. It is also for the standalone. We have a connector with vCenter, and we are using it for the virtual machine backup.

It is on-premise. We have two Rubrik. We are using one as a standalone, and we are also using one Rubrik in our private cloud. It is an on-premise VMware cloud.

We haven't upgraded the software in the last one year. We do the security patch updates and hardware firmware upgrades, but at the software level, we haven't done any major updates. We are using the same version.

It provides cost savings. Cost-wise, it is beneficial for us. We are protecting more than 3 petabytes of data daily, and we have more than 3,000 plus servers. 

Rubrik is cheap, and you get good performance. 

Its implementation is easy and doesn't take much time. Scalability and high availability are also there.

NAS backup can be improved. We have a NAS share, and we were not able to configure that with Rubrik. We found a solution from Dell EMC called Avamar that has an accelerator for NAS backup. The NAS backup is quicker in Avamar with the accelerator hardware, but in Rubrik, it is time-consuming.

Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations. If they can improve these things, it would be good. We are managing services for our customers, and every month, I have to provide reports for different types of KPIs and SLAs. We need to provide KPIs to the customers in terms of:

• How many clients are we protecting?
• How much frontend data are we protecting?
• How much recovery are we doing?
• How many recovery jobs and backup jobs have we performed?
• How many ad-hoc jobs have we performed?
• How many new backup clients are we adding every month?

This is the information that I have to give to the customer to show the effort that we are putting in, but currently, we have to do a lot of manual tasks and customizations. If there is a way to generate such reports, it would be helpful. 

By default, it shows only weekly reports. There should also be monthly and quarterly reports.

We have been using Rubrik for the last one year.

Its performance and stability are fine. We haven't faced any issues in the past year.

It is scalable. We can add a node and scale it. 

In terms of its usage, it is used every day. Currently, we have only five users because we also have other solutions. We also have Dell EMC Avamar and Networker. 

We have been using EMC for the past seven or eight years, and we have recently started moving to Rubrik. When I calculate the ROI for both, there is a lot of difference, and that's why we started using Rubrik.

We are using Rubrik only for the VMware backup. VMware works fine with Dell EMC Avamar and Rubrik. Our environment also has SAP HANA, Oracle, SQL, but we are not using Rubrik for these. We use Dell EMC NetWorker for these.

It was not complex. It was very fast, which is also a good thing about Rubrik. It just takes one day for hardware mounting and connectivity. In three days, we completed everything, including the integration between vCenters.

It was implemented in-house. 

Its maintenance is minimal. Usually, for patching, we take support, and our staff works with the support. Currently, I have three to four people working for the data protection part. They work with Rubrik, and they also work with Avamar.

There is just one cost, and it includes software and hardware. So, everything is included. 

It is better than other solutions in terms of cost. We also have Dell EMC Avamar in our environment, and we have to pay for the hardware and data domain. We also have to pay for the software license for the data protection suite. So, based on my calculations, I find Rubrik cheaper, and we are also getting good performance.

I would rate it an eight out of 10. Technically and operationally, everything is fine. In terms of implementation and cost also, it is fine, but its reporting needs to be improved.

We are an MSP and offer Rubrik as a backup service to customers on private and public cloud environments and internally managed environments. We run the solution against VMware and Hyper-V with minimal physical systems.

Currently, there is no support for image-level backups on systems in Azure and AWS from Rubrik. Presently we use agent-level backups however this is not ideal for fast whole system recovery. The next version (4.2) has support for image backups, and this will be investigated for functionality when released.

The legacy backup solution required large capital expenditure upfront and was not easy to scale, required a high degree of technical expertise to operate, and featured time-consuming upgrades which required a lot of troubleshooting post-upgrade. The system also had many limitations around the number of concurrent hot mount operations.

Rubrik, on the other hand, is very easy to scale, can be operated by junior staff, and upgrades to date have been seamless. Each time we add a Brik we gain additional backup and restore performance. They claim performance at up to 30k IOPS per Brik, however, I suspect the actual figure to be below that. Having said that, we can instantly recover an entire customer's environment in minutes and run happily on the system until a storage vMotion is completed to production storage without any issues.

Google-like file search is another invaluable tool to quickly find and restore files directly to your browser. This feature has saved significant time for end users who can’t remember where they saved a file.

• Google-like file search
• System scaling
• Ease of use/upgrade/addition of capacity.
• Frequent development cycle which is typically 3 months between feature releases.
• Direct feedback to product managers is invaluable, features we have requested are typically added to the next product release.
• Product support team is excellent, with issues typically being resolved the same day.
• Although not in large-scale use at the moment, the ability to convert a VMware image backup to an EC2 instance will be of great use moving forward to provide disaster recovery to the cloud when required.

• Global management of multiple systems is lacking, as is reporting across multiple installed units. This is presently a development item in the Polaris platform, however the current capabilities do not justify the price tag.
• MFA/SAML support to improve security for login to the backup system.
• Image-level backup for Azure and AWS with storage held outside of the Azure/AWS account so that if an account breach does occur backups and primary data would not be compromised in a single attack.

No

No

Avamar with Data Domain, which was expensive and hard to manage, and had poor product updates.

The initial setup was done in one to two hours, with racking the equipment being the most time-consuming part of the install.

If you are unsure, get a POC unit and see how easy backups can be to manage, and how easy restores are.

Veeam, Avamar, and Cohesity.

We use Rubrik as a secondary recovery method for our Tier 1 applications and the primary recovery method for our Tier 2 and below applications.

The time it takes to manage Rubrik across our entire multi-site environment takes considerably less time that it has taken in the past to manage a single location. With Rubrik's integration into VMware, we don't have to worry about unprotected new servers or changes made to existing servers.

The file search feature across all backups has been helpful. The surprising use has been mounting recent backups to create new servers rather than cloning servers in VMware, which drastically cut down required time.

Troubleshooting failed backups is not what it should be. Once you gather logs, deciphering them without the help of support is usually almost impossible. However, support is great in that regard.

None whatsoever.

The only issue we have run into is the sizing of the Virtual Edge devices. In retrospect, we sized incorrectly and ran into the limits of the virtual device. If we had setup a physical cluster, we would not have had any issues at all.

We used EMC Avamar for many years. Cost and support were key reasons for the switch.

Initially we save several hundred thousand dollars on purchase/licensing. However the true ROI is hard to calculate when you start to look at the quality of the services/support offered.

Within a couple of days of a proof of concept, you'll be convinced that what they have been telling you is true. The sales team was great in putting together a thorough cost comparison.

The scope of our requirements limited the playing field. We did look at solutions like Veeam and Unitrends. However, we settled rather quickly with Rubrik.

A proof of concept will answer all of your questions and sell itself.

We predominantly use the solution as a backup system to protect and manage the data. The data is logically air-gapped making the backup immune to malware. 

Whenever the data center encounters issues, we can spin the data on the cloud or the on-prem appliance and reduce downtime using the solution. It is the most valuable feature of Rubrik.

The solution's reporting feature is very basic. It needs to be more advanced for detailed reporting.

We have been using the solution for two years now.

The solution is robust. I rate its stability a ten out of ten.

I rate the solution's scalability a nine out of ten.

The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as well. Thus, explaining the problems and steps taken to fix them becomes more accessible to the clients.

The solution's initial setup process is straight forward if you get all the essential requirements from the client. Although, it takes work to ensure we have included the right SPF and network requirements for the data center.

The solution is expensive for small businesses. It suits medium to large enterprises. I rate its pricing a five out of ten. Also, some products are low-cost, while a few are more expensive than the solution. 

The solution is perfect. I rate it a ten out of ten.

It was a test environment for testing the backups.

Rubrik is a little better than Cohesity.

Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four.

For the most part, it is easy to use.

It is secure.

The dashboard and user interface could be improved to make them more user-friendly.

Rubrik was last used six months ago.

We had some stability issues. We encountered some bugs and glitches.

I recall having to go to the lab because we couldn't get in from the outside, we had to gain access from within, and I had a network.

Rubrik is easy to scale.

We had a team of about seven users when we were working with Rubrik.

Technical support was pretty good. They were excellent.

I have also worked with Cohesity, Dell, and Veritas. Cohesity was one of the simplest. It is more user-friendly.

The initial setup is pretty straightforward.

The Rubrik, team assisted us with the installation and the updates.

I would rate Rubrik a nine out of ten.

We use Rubrik for backup and recovery.

Rubrik is critical for our organization because it keeps our data safe. It helps us meet all of our POs and TOs.

The most valuable features of Rubrik are the restoration and ease of use.

The solution could improve by having fewer VM Stuns.

I have been using Rubrik for approximately three years.

We have recently scaled the solution and it went well.

We have an administrator and people who do the restorations that use the solution.

I rate Rubrik support a five out of five.

We were previously using Avamar, but we switch because it was too expensive.

The initial installation was very simple. 

I would create the ease of installation a five out of five.

We used a VAR for the implementation and our experience was excellent.

We haven't actually calculated the ROI, but there's a good return on investment.

I would rate the ROI of Rubrik a four out of five.

We are on an annual license to use Rubrik and it is priced well.

I would rate the price of Rubrik a four out of five.

We evaluated other options before, such as Cohesity. We choose Rubrik because it was overall a better solution.

If you are wanting to implement this solution I would recommend doing your homework and evaluating other solutions.

I rate Rubrik a nine out of ten.