Rubrik Reviews

My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.

I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.

Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.

The guarantee of data restoration in a crisis is the main benefit.

It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.

Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful. 

For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.

Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.

The only disadvantage is the price due to the extensive features.

I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.

I have been working with Rubrik for three years.

It's very stable.

It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.

The customer service and support are good.

The initial setup is very easy and not complex at all.

Deployment process:

We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs. 

If it's a public cloud, it's a similar process, but we have to submit changes to the organization.

Deployment time:

It depends, but in a data center, we can be up and running in one to four weeks.

We have multiple customers, so we work with different versions. 

For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.

We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.

It is expensive.

I would recommend using it. 

Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.

Overall, I would rate the solution a nine out of ten.

The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.

Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.

Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.

I've been using Rubrik for approximately a year.

My experience with customer service and support was very good. They were available to help with both deployment and training.

Positive

Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.

The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.

While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.

The initial setup cost includes support and maintenance costs, followed by a monthly fee.

The product's protection against ransomware is a significant benefit. 

I rate it an eight out of ten.

We use the solution for backups. We transitioned from Veeam to Rubrik, and we currently have on-premises backups for production and disaster recovery purposes. These backups are clustered between both sites, with 60 appliances used for backup operations.

Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data. 

We have set up all the alerts for sensitive data. It's not exactly data governance fully, but it does help us to identify those data. The tool helps us to avoid vulnerabilities and any cyber protection issues. For example, if any antivirus or other security measures are on the system, Rubrik flags it immediately, indicating that a backup and an air gap are required. This ensures that no other backups would be impacted if there's an issue with one backup. Additionally, Rubrik comes with live monitoring capabilities, allowing its support team to identify and address any issues immediately. 

The tool's most valuable features are the management of sensitive data, the air gap backup functionality, and the real-time monitoring capabilities. Additionally, the speed and reliability of the platform are also highly beneficial.

Instant recovery with Rubrik has significantly improved our RTOs. The process is much quicker than traditional backups, allowing us to restore backups with minimal downtime.

I hope to see enhancements in areas like data governance and the incorporation of new features in future updates.

On a scale of one to ten, I would rate the stability of Rubrik as a ten. It meets our requirements and has become our primary backup solution.

The solution is scalable. 

We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was excellent and assisted in the deployment process. Even after deployment, their responsiveness to tickets was impressive, addressing any issues promptly.

Positive

I rate the product's deployment an eight out of ten. 

I rate the tool's pricing a six out of ten. 

We found that Rubrik offered a comprehensive solution with a single appliance that met all our needs without requiring additional services or infrastructure. Other solutions often involved purchasing separate storage, servers, and proxy servers, which could be costly. In terms of cost, while Rubrik initially seemed more expensive, the overall cost was more favorable compared to the multiple components required by other solutions. 

I rate the overall product a nine out of ten. 

We're using the solution for backing up email to file servers and for Oracle backups.

The solution's technical support team is very responsive and proactive.

I don't like Rubrik's user interface because it's not intuitive, and I find it hard to get the information I need. Rubrik is an expensive solution, and its pricing could be improved. There are issues with the compatibility between Oracle and Rubrik.

I have been using Rubrik for one year.

I rate Rubrik an eight out of ten for stability.

Since we're using Rubrik for backups, we don't have users logged into it. The solution is used by our IT support team, which has six to seven users.

I rate the solution an eight or nine out of ten for scalability.

The solution's technical support team is very responsive and proactive.

Positive

We previously used Tivoli Storage Manager (TSM).

The solution's initial setup is easy enough, and we paid for a Rubrik expert to install it for us. It was easy in most systems, but there were ongoing issues with the Oracle backups.

The solution's deployment could take a week or so. However, the deployment took a few months for us because of the compatibility issues between Oracle and Rubrik.

Rubrik is an expensive solution.

Rubrik is deployed on-premises in our organization. We're also doing a total backup to the cloud. It's backed up to our main data center, where we have a Rubrik cluster. That Rubrik cluster is replicated to the Rubrik cluster in our DR center. From there, we do a total backup to an archive out to the cloud. So, we have a mixture of everything going on.

If users are buying Rubrik to back up their Oracle database, I suggest they speak to a customer who has implemented Rubrik with Oracle. They should investigate and ensure they understand what they're buying before proceeding.

Overall, I rate Rubrik a five out of ten.

We primarily use Rubrik to back up and restore our VMware VMs and our Microsoft SQL databases and also to perform long-term archival.

Compared to other enterprise backup restore solutions, it is really easy to start using Rubrik to perform a backup and restore. The solution's interface is really intuitive.

For Microsoft SQL databases, Rubrik allows to perform a live mount of a database backup. Instead of doing the whole tedious restore procedure to get an older copy of the database back, you can also mount the database directly to the database from the backup storage. You will have a read-only copy on the backup server, which you can use to retrieve your old data.

Rubrik is a very scalable and high-performing backup restore solution. We can back up a large number of databases and also restore them with a very good backup restore performance.

Rubrik's disaster recovery capabilities could be improved. If you are using Rubrik and want to use it to do a quick and easy restoration of a site if one data center goes down, some small improvements can be made there.

I have been using Rubrik for four to five years.

Rubrik is a very stable solution, and we hardly have any issues with it.

Rubrik is a very scalable solution. The DBA and the server admin team, comprising approximately 15 employees, use the solution in our organization.

I rate Rubrik a nine out of ten for scalability.

We contacted the technical support team for some technical questions, and the experience was very positive. They follow up quickly on our support cases, and we get the technical expertise we seek. If we are looking for a particular feature that is not yet available, they add that requested feature to their backlog to implement it in a newer version of the solution. We are very happy with the technical support for the solution.

I rate Rubrik’s technical support eight and a half out of ten.

Positive

We previously used the latest backup restore capabilities offered by Microsoft SQL Server. We used our custom scripts and methods to perform backups and restores. We switched to Rubrik because we wanted a uniform backup restore solution and more advanced data protection against ransomware attacks. With Rubrik, we can safeguard our data more easily than our old custom backup solution.

With Rubrik, I was not involved in setting up the backup restore solution. From a database administrator's perspective, it is really easy to set it up if you want to configure backups for a database server. You have to install the agent, and then the server pops up in the Rubrik environment as a new server. Then, you can configure your backup configuration and backup policies, and you're good to go.

If you choose Rubrik, you will most likely have a positive experience. You should perform a thorough assessment and comparison to see if Rubrik is indeed the best fit for your environment. In my personal experience, Rubrik is a very good backup solution if you can afford its price.

Overall, I rate Rubrik a nine out of ten.

I use this solution to back up virtual machines and databases. We started to use Rubrik because we wanted more ease of management and fewer issues on an ongoing basis.

The solution is deployed on-premises. We have physical nodes at our main data centers and virtual nodes at our remote sites.

This solution gave us more time to work on other tasks. For a lot of issues that come up, we have support look into them and give us direction instead of us spending a lot of time investigating them.

The web-based approach is the most valuable feature.

There could be better reporting and better filtering.

I have been using this solution for three and a half years.

The stability is excellent.

They sell hardware processing and discs, so if you want more disc space, you have to buy more processing. But I understand the model, so we're fine with it.

We have plans to increase usage because our company is growing.

The technical support is excellent. I would rate technical support 10 out of 10.

I work with them on an almost daily basis. They tunnel in and find out what's going on. They answer quickly, and they don't get frustrated by the number of questions I ask them. They escalate it when necessary. They've been excellent.

We previously used Commvault. It was a pretty complex setup. There were a lot of hardware, servers, and issues that were hard to troubleshoot.

The networking wasn't straightforward because of the way our network is designed, but it was pretty straightforward after that.

For deployment, we only needed two people: myself and a networking colleague. One of my responsibilities is to design policies. This solution requires regular maintenance, and I'm the primary person who manages it. 

For a product like this, you need high-speed connectivity to your virtual environments and database servers.

We used professional services from Rubrik. Our experience with them was good.

We're okay with the price. There are additional costs like maintenance, and there are some features on their central management piece that don't come with our licensing.

We also looked at Cohesity. The main difference is that Rubrik is more web-based, has a more active customer support model, and is less complex.

I would rate this solution 10 out of 10. We're very happy with them. They have an excellent sales and technical support team.

For those who are evaluating this solution, my advice is don't underestimate the importance of excellent customer service.

The biggest lesson I've learned from using Rubrik is to make sure I take as many security precautions as possible to protect my backups.

The solution is used for data center, backup, and recovery. Also, two companies are looking for an ERP solution, a Cyber Recovery Vault.

Rubrik can be described as a single solution where most things are integrated, making the aforesaid detail its valuable feature.

Pricing is something that needs to be considered for improvement. Pricing needs improvement when compared with a similar product coming from a Cohesity. The cost side is a bit higher, making the solution costly for our company.

I have been using Rubrik for more than five years. My company functions as a service integrator of Rubrik.

I haven't encountered any bugs or glitches using the solution.

Stability-wise, I rate the solution an eight out of ten.

My clients are mostly medium and enterprise-sized businesses.

Scalability-wise, I rate the solution an eight out of ten.

I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on the support side. Hence, I rate the technical support a nine out of ten.

Positive

I rate the implementation a seven on a scale from one to ten, where one is difficult, and ten is easy.

The majority of the deployments, like 80 percent, are done on-premises.

The deployment process takes a maximum of two weeks.

The number of people required for deployment depends on the data volume and the number of clients required. So, generally, we keep two people.

I rate the pricing an eight on a scale of one to ten, where one is low, and ten is high.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution an eight out of ten.

We back up our virtual infrastructure with it. We have about 400 virtual machines that we back up.

We are using its latest version. We upgraded just recently.

It is basically a backup solution, and we use it when we need to. We have had Veeam, IBM TSM, and a couple of other solutions before this. From the business perspective, the users don't see anything different other than submitting a ticket saying that they need something restored.

Our DBAs utilize it as well. They do test environments. They'll pull stuff from the backup system into their testing areas so they can test different scenarios, and so far, they're liking it fairly well, which is completely different from when we utilized Veeam. We basically had to go and do it for them. With this, we were able to offhand different tasks to different departments, and they could do their own tasks. So, it has made it much easier in terms of infrastructure where we can give other departments the ability to perform their own tasks and projects.

Its reporting is most valuable. I like how it reports that everything is successfully backed up. It provides a summarized report that I can give to auditors and management.

Their documentation can be improved to provide information about how some of the things work.

They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support.

I have been using this solution for about three or four years.

There are no issues on the side of Rubrik itself. Rubrik seems to be very stable, especially when it comes to their physical installs. If it's a physical backup appliance, it works really well.

So far, we've not had any issues at all. We have 16 nodes on one site, and we also have several virtual Rubriks where it's just a single instance. So, we have a range of different configurations, and all of them scale pretty decently.

We have about 10 users who use it directly. Its usage depends on the day. At times, it's heavily used, and at other times, it's not. It's a come and go thing.

We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the norm of what a normal customer utilizes the system for. So far, they have been very responsive, and nine times out of 10, they are able to accomplish the task that we're trying to perform.

We had Veeam before this, and we've also had IBM TSM, Tivoli. We've also used a couple of other solutions out there.

We switched because the cost of Veeam was too much. After 200 core licenses, the support cost was almost the same as buying Rubrik for the first time.

I've been here 13 years, and I actually deployed it. I've deployed five different sites, so we don't have just one. For the most part, it was pretty straightforward. It took about 30 minutes.

The first time, we used a consultant from Rubrik, and after that, we did it ourselves. Our experience with them was exceptional. It was really good.

I don't remember the cost, but I know that for Veeam, we were spending almost $250,000 a year for 205 licenses. It was an enterprise version. When we purchased Rubrik, it was just a little bit more. It was not a terribly huge amount, and if I recall, that was for three years of support as well. So, Veeam priced itself out of the market at a certain point in time.

In terms of additional costs, there are some add-ons that they have built. Since the time we purchased it, there have been different cloud offerings. When you purchase the appliance or Rubrik basic services, you get all services. As far I'm aware, you don't necessarily have to purchase extra things. They don't nickel and dime you.

I would advise others to do a PoC, test it, and see how well it works. They should compare it to some of the other solutions that they can PoC as well. That's because we've seen that there are a couple of places in our environment where Veeam still makes logical sense versus Rubrik. Rubrik is able to hit about 95% to 98% of the things that we want to do, which is not going to be the case for every company, but it will fit most customers' needs.

I would rate it a nine out of 10. They're able to hit the mark about 95% to 98% of the time, and when we have problems, they're able to jump on and help out. We're always able to work through it. Sometimes, it might take time. There is no perfect product out there that I'm aware of, or else we would look at it.