PeerSpot user
Cloud and Virtualisation Specialist at VodafoneZiggo
Real User
Instant recovery of virtual machines allows for the restoration of services in minutes
Pros and Cons
  • "Instant recovery of virtual machines allows for the restoration of services in minutes."
  • "A singular system is needed to manage all of the clusters."

What is our primary use case?

We use the Rubrik solution to back up our private cloud environment with hundreds of virtual machines.

How has it helped my organization?

The old method of backup wasn't the right product for our cloud solution. The restore and backup times took to long.

What is most valuable?

The most important feature is the instant recovery of virtual machines. It allows us to restore services in minutes.

What needs improvement?

We need one system to manage all the Rubrik clusters. We are now looking into Rubrik Polaris as a solution.

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April 2024
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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's a very stable solution.

What do I think about the scalability of the solution?

Not at all.

How are customer service and support?

All of the Rubrik engineers know everything about their products.

Which solution did I use previously and why did I switch?

We used NetBackup in the past but it didn't fit with our new requirements.

How was the initial setup?

Straightforward.

What about the implementation team?

A Rubrik engineer configured the system for us at location.

What was our ROI?

The instant recovery is what we needed. I don't know the exact ROI.

What's my experience with pricing, setup cost, and licensing?

I can't speak for others, but look at what you require in your environment.

Which other solutions did I evaluate?

NetBackup, Veeam and Cohesity

What other advice do I have?

Have a look at the Rubrik API Playground to automate a lot of processes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User
The archive functon allows for data archival on the cloud or through NFS Share

What is our primary use case?

We use it to backup our virtual machines, specifically file-based backup and backup of our SQL Database. We also use it to archive data on NFS Share and the cloud.

How has it helped my organization?

We are now able to perform fast backups and very quick restores. Now we have a tool to restore a virtual machine with Windows Server 2012 R2 from about 1 TB in around 2 minutes up to login.

What is most valuable?

The Archive function, which allows you to archive data on the cloud or NFS Share. This allows us to use cheap space in the cloud to archive long-term data, and for short-term data we can use NFS Share.

What needs improvement?

I think the product is perfect as it is. It does exactly what it is supposed to, backup and restore.

One additional feature that would be nice in one of the next releases would be the integration of MySQL/MariaDB.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No, if you need more space you can simply add a node.

How are customer service and technical support?

Very good support who helps with each question. Very fast response time.

Which solution did I use previously and why did I switch?

Yes, we used VMProtect but had problems with large Debian virtual machines under VMware. Sometimes the virtual machine got stuck with CPU at 100% after removing the snapshot.
This solution has much better backup and restore times.

How was the initial setup?

Straightforward

What about the implementation team?

Implemented through a in-house team.

What was our ROI?

One hour for critical virtual machines.

What's my experience with pricing, setup cost, and licensing?

The product is not cheap, but you get really good value for your money. Setup costs are cheap because the product is easy to setup.

Which other solutions did I evaluate?

Yes we tried Veeam, but we had the same problem with large Debian virtual machines. The performance was not really better.

What other advice do I have?

Everyone who needs fast backup and quick restore should try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rubrik
April 2024
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
PeerSpot user
Systems Engineer at a logistics company with 10,001+ employees
Real User
Their support is always available and their response times are quick
Pros and Cons
  • "It works with VMware and Hyper-V without agent installation."
  • "With multiple Rubrik clusters setup in an environment, it becomes painfully obvious that this product needs a central management console."

Excellent company to work with as they have strong pre-sales and engineering knowledge. Their support is always available and their response times are quick.

The product is as good as advertised and totally changes the way enterprise businesses do data protection.

Pros: 

  • Easy implementation whether using their physical appliance or Edge VMs that can be deployed at smaller sites.
  • It works with VMware and Hyper-V without agent installation.
  • If you have physical servers or non-supported hypervisors (looking at you OVM), you can install the Rubrik Backup Service and create filesets and SLA to backup your data.

Cons:

  • With multiple Rubrik clusters setup in an environment, it becomes painfully obvious that this product needs a central management console. With no single pane of glass, it is causing headaches trying to maintain dozens of Rubrik installations across a big corporate environment.
  • Missing features, such as role-based access with granular permission sets, are really hurting the product. This might be a non-issue with a smaller IT department, but for larger teams, the ability to be specific on permissions for Rubrik appliances is badly needed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at Tahaluf
Real User
Provides excellent recovery features that are not available in other tools
Pros and Cons
  • "Instant recovery is a good feature."
  • "Collecting logs in Rubrik is very difficult compared to other tools."

What is most valuable?

I am satisfied with the product. The VM recovery and file-level recovery from the VM snapshot are valuable. It supports object storage. It supports S3 buckets. It is a good feature. Instant recovery is a good feature.

What needs improvement?

The process of adding policies to the dashboard must be improved. It is very easy to add the policies in other solutions. Collecting logs in Rubrik is very difficult compared to other tools. If there’s an issue, it is very difficult to get the logs. The product must support OpenShift Container.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 500 employees. We have only two administrators.

How are customer service and support?

The technical support is okay. We do not face many problems. We solve all our issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was not easy, but it was not complex. The deployment took one day.

Which other solutions did I evaluate?

We use other solutions for different purposes. We chose Rubrik because it has some good features.

What other advice do I have?

I will recommend the solution to others. It has some features that are not available in other products. Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Senior System Engineer at a comms service provider with 201-500 employees
Real User
Good protection, impressive support, and suitable for enterprises
Pros and Cons
  • "The security and the ransomware protection are most valuable."
  • "They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."

What is our primary use case?

It is used for data protection, data backup and security, and disaster recovery. It is also used for backup as a service inside the organization, and it is sometimes also used for cloud migration.

What is most valuable?

The security and the ransomware protection are most valuable.

What needs improvement?

They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs.

For how long have I used the solution?

I have been using this solution for almost five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They are very impressive. Their support is good, and they are cooperative.

How was the initial setup?

It was straightforward. It took a maximum of two days.

For its deployment, you need one to two technical engineers. For support, you need one technical engineer. 

What other advice do I have?

If you want to compare this solution to others, it should be an apple to apple comparison. This way, you will see the full value of the solution.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Cloud Solutions Architect at Clouditalia Telecomunicazioni
Real User
Backup time and infrastructure complexity are drastically reduced. The disk mount feature allows for immediate restore.
Pros and Cons
  • "Time dedicated to backup was drastically reduced."
  • "A reduced infrastructure complexity and fast to rack and go."
  • "Disk mount that lets a restore happen immediately, no need to re-hydrate."
  • "Needs integration with video CD (coming in the next release) and a multi-tenant GUI."
  • "Lacks availability in a NFR format of virtual appliances to test them in public cloud environment."
  • "Setup is immediate but pricing is not cheap."

What is our primary use case?

We use this solution for IaaS customer environment backup in cloud and for internal purposes. We're planning on offering a GUI to the customers so that they'll be able to restore by themselves.

How has it helped my organization?

  • Time dedicated to backup was drastically reduced.
  • Reduced infrastructure complexity, and easy and fast to restore.

What is most valuable?

  • Disk mount that lets a restore happen immediately, no need to re-hydrate.
  • A reduced infrastructure complexity and fast to rack and go.

What needs improvement?

  • Integration with video CD (coming in the next release) and a multi-tenant GUI.
  • Availability in a NFR format of virtual appliances to test them in public cloud environment.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues, integration between hardware and software makes it very stable.

What do I think about the scalability of the solution?

Not at all, it's built to be scalable.

How are customer service and technical support?

Any of the few customer issues were promptly solved by the support. We had internal training through videos offered on their site.

Which solution did I use previously and why did I switch?

We used Commvault and Acronis and we switched, the first because of complexity, the second because of unreliability.

How was the initial setup?

Very simple and assisted by their engineers on site.

What about the implementation team?

We bought it directly from Rubrik, whose support is praiseworthy.

What was our ROI?

Since it was fast to rack and go, ROI is highly positive, and customer response was great.

What's my experience with pricing, setup cost, and licensing?

Setup is immediate but pricing is not cheap. The best solution for a small company is to join a provider to backup in the cloud and/or locally with Rubrik Air (BaaS).

Which other solutions did I evaluate?

We looked at VEEAM (but was based only on a software solution) and Cohesity (similar but less performant).

What other advice do I have?

I'm completely enthusiastic about the product, and I advise it to everyone who needs a fast and easy solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Systems Administrator at Saint Tammany Parish Hospital
Real User
Management is so simple that anyone can check the backups and do restores when necessary
Pros and Cons
  • "​Rubrik is very simple to implement and setup. ​"
  • "Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
  • "Management is so simple that anyone can check the backups and do restores when necessary."
  • "It needs more storage array integration options and an easier restore for files that download using a browser."

What is our primary use case?

Rubrik is being used at my organization for the backups of virtual and physical servers enterprise-wide. I no longer feel the need to babysit and monitor all of the backup jobs in the backup system. It simply works when it is supposed to, at all times. Live recovery is near instant and it handles all mounts through the appliance for rapid recovery. Spinning up test SQL servers from mounts are also great for our development team.

How has it helped my organization?

Management is so simple that anyone can check the backups and do restores when necessary.

What is most valuable?

Instant recovery because it takes about 10 seconds to restore the VM from backup to production, and also mounts from point in time.

What needs improvement?

It needs more storage array integration options and an easier restore for files that download using a browser.

For how long have I used the solution?

One to three years.

How was the initial setup?

Rubrik is very simple to implement and setup.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information Security Administrator at City of Sioux Falls
Real User
It has a good interface which is simple to navigate and utilize
Pros and Cons
  • "It has a good interface which is simple to navigate and utilize."
  • "Rubrik has improved our organization by minimizing downtime."
  • "It needs to keep innovating to stay relevant in the data management field."

What is our primary use case?

The primary use for Rubrik in our environment is data backup and recovery. Also, Rubrik has a good interface which is simple to navigate and utilize. 

How has it helped my organization?

Rubrik has improved our organization by minimizing downtime (in case of an incident was to occur). It also has quick backups helping us to stay current.

What is most valuable?

The best feature on Rubrik is the interface, as it is easy to use and navigate the program.

What needs improvement?

For Rubrik, though it does a great job, it needs to keep innovating to stay relevant in the data management field.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.