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PeerSpot user
Senior Technology Architect at PCCW GLOBAL
Real User
The system is able to determine when it is the best time to do backups. This is SLA-driven.
Pros and Cons
  • "The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
  • "It needs to support more applications natively, like MySQL/MariaDB."

What is our primary use case?

We were operating more than 10 different backup products company-wide and none of them were doing the job correctly. While reviewing the market, I found Rubrik. They were small at the time, and have since acquired a lot of credibility. The first PoC was a real success. We decided to start with them at the end of 2017. We were amazed by the product's simplicity and performance.

How has it helped my organization?

It improved the backup/restore process by a factor of a 1000. Now, we are sure what we have on our system is an exact image of what it was at the time of backup. Restoration validation is piece of cake. This is all new to us.

What is most valuable?

With Rubrik, there is backup window to manage. The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too.

What needs improvement?

It needs to support more applications natively, like MySQL/MariaDB

Put more attention on the physical world. They already support it bit, but I would love to see endpoint protection.

Buyer's Guide
Rubrik
June 2025
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

For how long have I used the solution?

Still implementing.

What do I think about the stability of the solution?

The platform is completely stable. We have never a crash.

What do I think about the scalability of the solution?

So far, so good.

How are customer service and support?

Customer support is very efficient. It is very similar to Nutanix, in my opinion.

Which solution did I use previously and why did I switch?

We tried Veeam, which could be a valid alternative, except: 

  • You still need storage (Rubrik provides a turnkey solution).
  • You need a Windows license (Rubrik is Linux-based).
  • You still need to manage jobs (Rubrik is SLA-based).

How was the initial setup?

The initial setup is easy. I created a blog post about it.

What about the implementation team?

I did everything by myself.

What was our ROI?

It is hard to tell so far.

What's my experience with pricing, setup cost, and licensing?

Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal.

Which other solutions did I evaluate?

Veeam was considered, but dismissed.

What other advice do I have?

Do not be afraid to go with newcomers. Rubrik is a fast growing company, and there is a reason for it: They understand the business!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Administrator at Churchill Downs
Real User
It has greatly simplified our backup process
Pros and Cons
  • "The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure."
  • "The user interface (UI) is great. It is very lightweight and intuitive."
  • "Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."

What is our primary use case?

We use Rubrik for daily VM snapshots at local sites, but it is also used for replication in our DR sites because Rubrik has the ability to run a VM on its hardware in case of a failure.

How has it helped my organization?

It has greatly simplified our backup process. We create SLAs inside Rubrik, and it does the rest. For most VMs, there is not a Client to be installed. 

We also like the DR features that Rubrik has. E.g., if our main storage goes down, we can temporarily mount VMs on Rubrik.

What is most valuable?

The user interface (UI) is great. It is very lightweight and intuitive. 

The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure.

What needs improvement?

There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line. If they do, they will continue to grow and be a great product.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

We have had training sessions. We used customer support once, and they resolved the issue immediately.

Which solution did I use previously and why did I switch?

We previously used EMC Avamar. The reason that we switched was cost, maintenance, and customer support.

How was the initial setup?

The initial setup is very straightforward. 

We have installed three Rubrik devices so far. The setup took only two to three hours at each site. We were immediately able to start backing up after the initial setup.  

What about the implementation team?

We used Rubrik for the implementation. They let us know what the requirements were for their product to be successfully installed and implemented. We filled out a worksheet with all the configuration settings. The tech came onsite, and it was done in two to three hours.

What was our ROI?

To be determined.

What's my experience with pricing, setup cost, and licensing?

The cost was less than our previous provider, and this is a much better product.

Which other solutions did I evaluate?

We looked into EMC's newest product, Veeam, and Cohesity.

What other advice do I have?

If you are looking for a product that offers backups and DR capabilities, which is easy to use, look no further than Rubrik. I am very satisfied.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Rubrik
June 2025
Learn what your peers think about Rubrik. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
it_user815694 - PeerSpot reviewer
Paralegal at a legal firm with 501-1,000 employees
User
It brought all of our backups under a single pane of glass and made recovery extremely simple
Pros and Cons
  • "Rubrik has brought all of our backups under a single pane of glass and made recovery extremely simple."
  • "In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."
  • "It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."

What is our primary use case?

We use it for backup and recovery of VMware servers, physical Windows servers, SQL Databases, and Microsoft Exchange.

How has it helped my organization?

Our previous backup solution was slow, unreliable, and difficult to manage. Rubrik has brought all of our backups under a single pane of glass and made recovery extremely simple.

What is most valuable?

Instant Recovery of VMs: We had a case where a SQL server had been rendered unusable. Rubrik had us back up and running in seconds.

What needs improvement?

It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better.

For how long have I used the solution?

Less than one year.

How are customer service and technical support?

In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable.

Which solution did I use previously and why did I switch?

We used Backup Exec and Veeam. We made the switch as we found Backup Exec was slow, unreliable, and difficult to manage. Having two solutions was also not ideal, and Rubrik met our needs perfectly. 

How was the initial setup?

The initial setup was very straightforward. 

What's my experience with pricing, setup cost, and licensing?

Rubrik is at the pricier end of the market, but the setup and implementation are so simple that it just works.

Which other solutions did I evaluate?

We looked at Veeam with ExaGrid and Arcserve.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user865374 - PeerSpot reviewer
Network Engineer at a legal firm with 501-1,000 employees
User
The process to manage backup and recovery is painless with this tool
Pros and Cons
  • "Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
  • "I would like for unmanaged backups to be able to be saved in a separate policy."
  • "I would like a way to set monthly backups on a certain date and time."

What is our primary use case?

The primary use case is easy backup and recovery for multiple servers and workstations. It also backups NAS, SQL Servers, and Nutanix.

How has it helped my organization?

Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects.

What is most valuable?

The quick, easy backups and fast restore work great. I also enjoy support calls and the easy updates to the software.

What needs improvement?

No areas need to be updated at this time.

The addition features that I would like are a way to set monthly backups on a certain date and time. Also, I would like for unmanaged backups to be able to be saved in a separate policy.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Systems Administrator at Saint Tammany Parish Hospital
Real User
Management is so simple that anyone can check the backups and do restores when necessary
Pros and Cons
  • "​Rubrik is very simple to implement and setup. ​"
  • "Instant recovery because it takes about 10 seconds to restore the VM from backup to production"
  • "Management is so simple that anyone can check the backups and do restores when necessary."
  • "It needs more storage array integration options and an easier restore for files that download using a browser."

What is our primary use case?

Rubrik is being used at my organization for the backups of virtual and physical servers enterprise-wide. I no longer feel the need to babysit and monitor all of the backup jobs in the backup system. It simply works when it is supposed to, at all times. Live recovery is near instant and it handles all mounts through the appliance for rapid recovery. Spinning up test SQL servers from mounts are also great for our development team.

How has it helped my organization?

Management is so simple that anyone can check the backups and do restores when necessary.

What is most valuable?

Instant recovery because it takes about 10 seconds to restore the VM from backup to production, and also mounts from point in time.

What needs improvement?

It needs more storage array integration options and an easier restore for files that download using a browser.

For how long have I used the solution?

One to three years.

How was the initial setup?

Rubrik is very simple to implement and setup.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Technology Architect at PCCW GLOBAL
Real User
Easy, no need to worry about managing backup jobs, all based on SLAs
Pros and Cons
  • "Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
  • "It is already very well furnished, but live mounts for Nutanix AHV would be amazing."

What is our primary use case?

Our primary use case is vCenter and Nutanix AHV backups.

We are in an international environment which does not provide any backup window, so the SLA way of doing things is amazing.

How has it helped my organization?

  • Easy, no need to worry about managing backup jobs.
  • All based on SLAs.
  • Easy to run and learn.
  • Nice interface.
  • API driver and reporting included.

What is most valuable?

Adaptative backup and SLAs. They simply allow you to tell a machine to backup without taking care of the backup window. This is a real improvement.

What needs improvement?

It is already very well furnished, but live mounts for Nutanix AHV would be amazing. From what I understand, however, this will not be soon.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Information Security Administrator at City of Sioux Falls
Real User
It has a good interface which is simple to navigate and utilize
Pros and Cons
  • "It has a good interface which is simple to navigate and utilize."
  • "Rubrik has improved our organization by minimizing downtime."
  • "It needs to keep innovating to stay relevant in the data management field."

What is our primary use case?

The primary use for Rubrik in our environment is data backup and recovery. Also, Rubrik has a good interface which is simple to navigate and utilize. 

How has it helped my organization?

Rubrik has improved our organization by minimizing downtime (in case of an incident was to occur). It also has quick backups helping us to stay current.

What is most valuable?

The best feature on Rubrik is the interface, as it is easy to use and navigate the program.

What needs improvement?

For Rubrik, though it does a great job, it needs to keep innovating to stay relevant in the data management field.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Infrastructure Services Manager at a university with 1,001-5,000 employees
Real User
Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming
Pros and Cons
  • "Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
  • "It has the ability to test DR in a controlled, inexpensive way and to restore between environments."
  • "CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing."
  • "Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP."

What is our primary use case?

Replaces legacy tapes and disk backups which are unreliable, expensive, and space consuming.

How has it helped my organization?

It has the ability to test DR in a controlled, inexpensive way and to restore between environments.

What is most valuable?

CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing which is often a flaw with storage products.

What needs improvement?

Better integration for complex NAS structures having to mount at root adds time and workload to the process of NDMP.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Rubrik Report and get advice and tips from experienced pros sharing their opinions.