Rubrik Reviews

The primary use cases of Rubrik are to back up critical files, servers, documents, VMs, and partition drives from servers. We protect our Linux and Unix OSs.

I am using both their physical appliances and software. We are using it on SaaS.

The SLA-based policy automation affects us greatly because we don't need to monitor it daily. We just allow the SLA to screen and do a daily checkup, e.g., if the SLA proceeded and or if it failed. This makes our work much easier. 

We use the archival functionality in terms of our cloud operations. Instead of buying extra hardware or extra large devices for Rubrik, we attached it and transferred our on-premise data to the cloud. We had a seamless connection from the AWS platform.

Lately, we appreciate the archival to cloud and search finder for restorations, where we don't need to back up or restore the overall backup of a drive. Instead, we just retrieve specific files from specific servers.

Rubrik's web interface is user-friendly. It takes time to understand every aspect of the system and interface, but it is understandable and quite easy to use.

It is seamless with fast backup storage.

The reporting in the dashboard and reporting for extractions both need improvement. I would suggest making them easier to understand and use, not just out-of-the-box. We should also be able to customize them.

I have been using Rubrik for around two years.

We have had some minor issues, but they have been solved. In terms of backup, it has been quite good and works as expected.

I would rate the scalability as a three out of five because additional hardware is a must if in terms of infrastructure loads. In terms of archival functionality, the scalability is good because you can achieve that through cloud storage.

We have four Rubrik clusters with 41 DB in them. I would assume that we are backing up around 100 terabytes of data from the company.

We have three system administrators who handle the infrastructure side of the company.

In terms of escalating tickets or bugs, they are very quick in terms of their support system.

We used a different solution called Legato, which is an old school tape backup solution. We switched to Rubrik because of:

1. Costs.
2. Time.
3. Hardware updates and outdated technology.

Compared to the way that we were previously backing up different files and servers, using Rubrik is as easy as clicking a button, except using dates.

The initial setup was straightforward.

Rubrik's partner (Trend Micro) usually does the heavy work on it. It only takes around three to four hours to set up, depending on the company's infrastructure and security. We had a very good experience during the deployment process.

We were able to decrease the process around five minutes using Rubrik from a day's work.

It trims down recovery testing time from eight hours to 10 to 15 minutes.

In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology.

We reviewed Commvault, Rubrik, and Dell EMC. Rubrik won out in stability, support, and functionality.

Know your needs first and understand if Rubrik can provide the solution to your problems. In terms of backup, Rubrik is a top-notch technology. In terms of user-friendliness, UI, and the price, it is suitable for a company or startup to consider this solution.

Time matters in terms of receiving and backing up data. Having a solution that can fit in terms of time management can help a company thrive.

We don't actually backup cloud systems. We only do archival. We upload the on-premise data to the cloud.

I would rate Rubrik as a 10 (out of 10).

Our primary use case is vCenter and Nutanix AHV backups.

We are in an international environment which does not provide any backup window, so the SLA way of doing things is amazing.

• Easy, no need to worry about managing backup jobs.
• All based on SLAs.
• Easy to run and learn.
• Nice interface.
• API driver and reporting included.

Adaptative backup and SLAs. They simply allow you to tell a machine to backup without taking care of the backup window. This is a real improvement.

It is already very well furnished, but live mounts for Nutanix AHV would be amazing. From what I understand, however, this will not be soon.

• Daily backups at different intervals
• Audits
• Live mounting of production servers
• DR

We are a 90 percent VM environment. We have a different OS environment, as well as databases.

The product is simply easy to use, efficient, and its out-of-the-box configuration just works. The SLA policy set makes it easy to manage and forget about time conflicting backup schedules. We have had a few recoveries, and this solution worked very well.

The live mounting and compatibility of different operating systems is great. Rubrik can also serve as a secondary host for emergency recoveries. It is fast and efficient.

I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards.

No issues.

No issues.

Support is very friendly, easy to work with, and showed great expertise in the product. 

We used Avamar, and it was complicated.

The initial setup is straightforward. We were up and running within an hour.

We had the vendor team onsite, and it was super fast to set up.

As little downtime as possible. 

The product is not cheap, but for good reason. It simply works and is very fast.

We thought about Veeam.

Give it a try and find out for yourself if it is for your environment.

As a financial company, we are under stringent data compliance, availability, and integrity rules. We use Rubrik to enhance governance of data archiving, as well as the backup and restore production environment consisting of multiple converged systems. We are also looking into the feasibility of using Rubrik as part of the firm's BCDR efforts and enhancement of the development environment.

Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations. It has a streamlined user interface, provides an improved tech support experience, and reduces the time required to locate and restore data.

Automation with PowerShell allowed us to realize the additional benefits of integrating Rubrik with other PowerShell-capable systems within the same framework. 

We run Microsoft Exchange on physical servers, and we are looking into simplified physical Microsoft Exchange server backup and restore capabilities.

Currently, more properties and methods are exposed via REST API when compared with PowerShell. Improving PowerShell integration would greatly simplify Rubrik management.

Rubrik was purchased to replace our aging backup solution. Providing us an 'all-in-one' unit to manage backup, DR, and BC.

Newly onboarded and very impressed. Removes all the headaches of a traditional three-tier backup solution. A little bit of fine tuning needed, but what product does not.

• Single pane of glass interface
• Drives the back-end through a powerful, well-documented API.

Error/fault reporting. When errors do occur, it can be a somewhat painful process to get to the bottom of issues. On the plus side, the support channel is fantastic. This means if you can't find out why, they will and quickly.

No stability issues.

No scalability issues.

Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.

HPE Backup Servers, Dell EMC Data Domain, and Veeam. 

Whilst this solution was effective, it took considerable management to keep it all working. Rubrik's all-in-one approach removed all the complexity.

Easy install/setup - Literally an hour from the box arriving to ingesting the first data.

Vendor (fantastic knowledge and service) and in-house implementation.

Rubrik is an all inclusive price. No additional implementation costs or licencing.

Yes. Like for like replacement, with consideration of Veeam, Arcserve, Dell EMC Data Domain, NetApp AltaVault, etc.

Rubrik has allowed our Managed Backup product to be elevated from a home-brewed concoction of free backup products wrapped in our special "glue" to a modern, intelligent, single-pane-of-glass orchestration engine. We are no longer embarrassed to explain how our backup product works!

• Near-zero RTO for VMs
• API-first architecture
• Intelligent agent technology

There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients, but Rubrik Engineering listens to our feedback and has been delivering the features that we have been asking for over the last year, so we are confident that they will knock those out soon, as well.

Early on there was an issue with our special "flavor" that caused some instability with the Rubrik nodes, but that was resolved within a couple of months by their engineering team.

No, our biggest Rubrik cluster is 10 briks/20 nodes and we're still growing that pool.

Customer Service:

Very good, almost a 10 out of 10. They are among the very best vendors we've worked with.

Technical Support:

Very good, an eight out of 10.

Yes, we previously used a home-brewed solution that didn't have the scalability that we needed.

Straightforward. The deployment was about 20 questions and 20 minutes, and it was done.

In-house team.

Approximately three years.

Yes, we evaluated Bacula Enterprise, Commvault, Veeam, and EMC Avamar/Data Domain.

The most valuable feature of this product is fast recovery from the backup. Fast recovery is managed by attaching a disk where the backup is located. It's immediately available to the customer who doesn't need to wait for the system to recover the BKP from an archive.

The traditional backup solutions didn't allow us to give a prompt answer to customers who needed recovery. Plus, there were too many human resources involved for management.

Some of the areas that need improvement are the user GUI (multi-tenancy) and the promised Rubrik Edge solution, which will allow customers to back up their physical devices in our cloud. About the GUI, the interface for our customers is not available at the moment in a multi-tenant environment.

I have used this solution for around ten months.

We encountered an anomaly in freeing up space after archiving but the resolution from support has been satisfactory and fast.

We have not encountered any scalability issues. This is the best scalable backup device that we found in the market.

The level of technical support is very high in terms of the availability, skills and low time to solve issues.

Previously, we have used Commvault. It was a nice solution and also effective in deduplication. However, the license renewal costs were similar to 1 box of Rubrik.

We have also used Acronis, but it's not an enterprise-class product and the several issues that we encountered have not been solved by their support. We still use it because of the customer interface and BaaS.

It's been fast. It took about one hour and was installed for free by a Rubrik field engineer. It is important to note that they have no offices in Italy, so they came from Netherlands for installation.

Licensing is included in the HW. Pricing is adequate for CSP; however, it might be a bit too high for small companies.

We evaluated other traditional SW products; more or less, we looked at all of them.

If a fast recovery and scalability are critical points, then this is the best choice.

It is important to note that it's an HW solution, so all the CPU, RAM and other resources are completely dedicated to backup.

Global (Google Like) Search - This allows us to instantly search for servers and files whether they are hosted on the local Rubrik appliance, replicated to another Rubrik appliance or in the long-term storage tier.

Instant Mount - This provides us with the ability to perform instant restores within seconds and whats best is it can be scripted. Restores enable fast invocation of DR, DR testing and Test/Dev.

Replication - Replicate to another brik to enable DRaaS. This is excellent for our customers as it removes the need for a secondary DR data centre and all the associated costs such as hardware, connectivity, management and licensing.

Cloud Archive (Cloudian, S3, NFS) - This long-term storage tier ensures unlimited data retention can be achieved without the need for tape. This scale-out architecture keeps costs low and allows geographical separate for DR/compliance.

Speed of deployment - Setup takes 30 minutes then configuration is performed through a simple UI.

Automation - Create Local SLA domains and automate ongoing protection.

Cost reduction - Automation, scale-out architecture, central monitoring and BaaS/DRaaS in one solution all help to reduce TCO.

Since my last report we now have physical support for Linux and Windows. Hyper-V is coming very soon. We are confident by the end of 2017 that Rubrik won't have any gaps in their support matrix compared to their competition.

Over 1 year. The solution is already excellent and is improving rapidly. Rubrik are eating up the competitors customer base.

No. Its easy and quick.

No. Reliability is very good with Rubrik mainly due to the serious investment in the core technology.

No. Add a brik and scale indefinitely. Scale-out to the cloud provides no fork lift upgrades and unlimited data retention.

10/10. Never seen support like it.

The best of the best. Rubrik's investment in quality staff really shows.

Asigra. Old tech, dated code, poor with virtual environments. Zerto, great product for DR but only works on virtual and you can't keep history (journal) for long.

Easy. Plug and play.

We are a 100% Rubrik centric partner. We provide BaaS and DRaaS for enterprises worldwide with Capex and Opex budgets.

It converges backup and DR into one product so is good value for money. If you need to pay for this on a monthly model then this is achievable through Assured Data Protection.