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reviewer1261605 - PeerSpot reviewer
Director at a tech services company with 51-200 employees
Real User
Easy to use and set up with excellent anti-spam features
Pros and Cons
  • "The anti-spam features are excellent on the email firewalls."
  • "The solution could be improved with the addition of PLP and email encryption features."

What is our primary use case?

Proofpoint is number one in terms of market share worldwide. We recommend it to clients because of its rich features. It offers a lot of choices. We primarily use the solution because of its rich features in email protection. It also provides protection for the cloud. It provides backup targeted attack protection features as well.

What is most valuable?

The solution is very simple.

The anti-spam features are excellent on the email firewalls.

The program's interface is easy to use. We've found that end-users have been very happy in terms of the usage provided and the delivery of an email solution that protects them.

What needs improvement?

The search functionality is quite small. It could be a bit more in-depth. Right now, it's a bit simple.

The solution could be improved with the addition of PLP and email encryption features.

For how long have I used the solution?

Our company has been working with Proofpoint for two years.

Buyer's Guide
Proofpoint Email Protection
April 2025
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution is fine. We haven't had any negative feedback from any of our customers.

How are customer service and support?

We have contacted technical support in the past. However, Proofpoint offers access to technical support via a portal for end-users. Sometimes end-users can't access the portal. In this case, technical support is largely directly through the vendors. 

How was the initial setup?

The initial setup is straightforward. We found it quite easy.

Deployment took approximately two to three days. It does, however, depend on the customer-commissioned network setup.

What about the implementation team?

We supply the solution to the end-user.

What's my experience with pricing, setup cost, and licensing?

The pricing is relative; it's not a fixed amount, so it's hard to discuss exact numbers.

What other advice do I have?

Our company is a direct partner of Proofpoint and not an end-user. Since I don't have too much experience with usage, I don't think I can speak to it as well as a typical user. We work with Email Protection and Targeted Attack Protection.

We handle the on-premises deployment model.

I'd rate the solution ten out of ten. I'm very happy with it, and even one year after implementation I haven't had any issues with it or had any customers who were displeased with the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1625004 - PeerSpot reviewer
Gerente de operaciones at a tech services company with 11-50 employees
Real User
Helpful report, useful dashboards, and simple setup
Pros and Cons
  • "The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
  • "You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."

What is most valuable?

The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.

What needs improvement?

You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.

The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.

For how long have I used the solution?

I have been using Proofpoint Email Protection for less than a year.

How was the initial setup?

The initial setup of Proofpoint Email Protection was very simple.

What about the implementation team?

We worked with the vendor to implement Proofpoint Email Protection.

What other advice do I have?

I rate Proofpoint Email Protection a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Proofpoint Email Protection
April 2025
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
reviewer1458411 - PeerSpot reviewer
Network Security Engineer at a tech services company with 11-50 employees
Real User
Supportive and responsive technical support with good security rules
Pros and Cons
  • "They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
  • "They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."

What is our primary use case?

We are system integrators and this is a product that we implement for our customers.

What is most valuable?

The sandbox update is very accurate.

They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.

What needs improvement?

They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does.

Also, they are not able to scan multiple engines as McAfee does.

I would like to see a feature included as an email security gateway the way that Symantec does.

For how long have I used the solution?

I have been using Proofpoint Email Protection for seven months.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

I believe that it is scalable, but we have not explored that area yet.

How are customer service and technical support?

Technical support is very supportive and they respond immediately.

How was the initial setup?

The initial setup was very easy, and straightforward. It only takes one day to deploy.

What other advice do I have?

I would rate Proofpoint Email Protection a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1458411 - PeerSpot reviewer
reviewer1458411Network Security Engineer at a tech services company with 11-50 employees
Real User

Proofpoint is able to scan with multiple engines. and can scan internal mails with an additional solution (internal mail defense).

Buyer's Guide
Download our free Proofpoint Email Protection Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Proofpoint Email Protection Report and get advice and tips from experienced pros sharing their opinions.