Proofpoint Email Protection Reviews

My main use case for Proofpoint Email Protection is corporate email protection.

For corporate email protection, we are using Proofpoint Email Protection by having email on the cloud through Azure and we are using the solution to protect our email so that we are not receiving malicious emails.

I have concerns mostly related to ransomware attacks in addition to my previous use case.

The best features Proofpoint Email Protection offers include performance and fewer false positives compared to other tools. When I refer to performance, I mean the speed of detection of cyber emails. Proofpoint Email Protection has positively impacted my organization by reducing the number of cyber email attacks we are receiving compared to the past. We are receiving fewer cyber emails, which is a specific outcome that demonstrates our improved security.

Using Proofpoint Email Protection impacts my SOC analyst workloads by adding more performance. Proofpoint Email Protection provides a high level of visibility into people-based risk within my organization. I have noticed changes in operational efficiency after implementing Proofpoint Email Protection, and those changes have increased performance.

Proofpoint Email Protection can be improved by using more AI-powered features.

On a scale of one to ten, I would rate Proofpoint Email Protection overall as seven. I choose seven out of ten because you need more improvement related to AI features.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is stable.

The scalability of Proofpoint Email Protection is very good.

The customer support for Proofpoint Email Protection is very good.

I would rate the customer support on a scale of one to ten as eight.

I have seen a return on investment.

My experience with pricing, setup cost, and licensing for Proofpoint Email Protection is that it was very easy to use and very good.

Proofpoint Email Protection is deployed in my organization using both on-premises and hybrid cloud setups, specifically Azure and AWS together. We use Azure more heavily than AWS.

Proofpoint has influenced the quantity of threats my organization needs to protect against, with an increase of eighty percent.

I assess the overall scope and range of Proofpoint's threat protection capabilities in addressing modern security challenges as very good.

My advice to others looking into using Proofpoint Email Protection is to purchase it because it is very good. I would rate this product seven out of ten overall.

My company has a business relationship with this vendor as a partner.

My main use case for Proofpoint Email Protection is stopping phishing emails.

The best features Proofpoint Email Protection offers are definitely the security email gateway, which provides us with information and pulls emails before they actually reach our environment. If an email has made it past the security email gateway, it will actively go out and pull an email out of someone's mailbox when they have received a phishing email. It is constantly and actively scanning mailboxes for malicious links that may not have been malicious once when they came in.

On a day-to-day basis, Proofpoint Email Protection has saved me about 50% of my workload, which has been a real godsend. Company-wide, this has definitely provided us with more information on how many actual phishing emails we receive on a day-to-day basis. Our previous product did not pull phishing emails out very often as it was not the greatest product.

We were able to find that number of a 50% reduction in my workload by the fact that the number of phishing alert emails that we received in our ticketing system had actually gone down. By calculating how much time I would spend on each individual phishing email, we were able to figure out time spent.

I feel Proofpoint Email Protection can be improved by providing a better user experience. The experience within the product is not the greatest. This is information that I have given back to them previously. I feel the product has been made by an engineer and it really needs someone with UI experience to go through and actually update it so that it is more seamless.

I would prefer to be able to jump into the workbench and do everything within that particular spot without having to jump between multiple screens. I do not want to have to jump into a threat response to look at threat responses. I would prefer to be able to look up an email address and have it provide me all the information I need. I do not need to start typing out the header or the email message ID or which IP address it came from. When I type something into a search field, it should provide me that information immediately.

The experience with Unified Admin Console and Threat Protection Workbench for managing security operations needs a lot of work within the user interface.

I have been using Proofpoint Email Protection for the last six months.

Proofpoint Email Protection is stable, and I have not had any downtime with it yet.

I have Proofpoint Email Protection implemented across five different subsidiaries at the moment, and it has been pretty seamless when it comes to that.

Customer support for Proofpoint Email Protection is amazing. Whenever we have problems, we log tickets and we get a response within the day from them. I would give the customer support a nine on a scale of one to ten.

Positive

I used Mimecast previously. I still use it for my archiving solution, but for anything else, I have moved to Proofpoint Email Protection due to the fact that Mimecast was not performing as intended. It did not provide me with any phishing protection.

I have not noticed any changes in operational efficiency after implementing Proofpoint Email Protection.

Proofpoint Email Protection does not really provide much information in the way of reports regarding the quantity of threats my organization needs to protect against.

Metrics-wise for myself, I save fifty percent of my time in my day-to-day work due to Proofpoint Email Protection. There has definitely been an ROI in that, considering half of my time was spent on that work. Company-wise, the return on investment would be that we are receiving fewer phishing emails and we have better metrics on seeing which phishing emails had actually come into the company or the number of phishing emails.

This is not something that I deal with regarding pricing, setup cost, and licensing.

I tested Abnormal and Harmony, and I also tried another product before choosing Proofpoint Email Protection, but I cannot remember what that product was called.

I sometimes receive communications from my partners with Proofpoint who will contact me to let me know that there is a BEC email going around in my environment, which has really been helpful, seeing as I do not actually pay for that service at the moment.

I feel Proofpoint Email Protection handles the overall scope and range of threat protection capabilities pretty well. The only problem is that some of the features are hidden behind paywalls. I would prefer it if they were not.

I would give this review a rating of eight out of ten.

Proofpoint Email Protection is primarily used for anti-spam purposes. As other companies receive a lot of malware, phishing emails, and unwanted bulk email, Proofpoint Email Protection stops unwanted email from getting through to mailboxes.

The supplier threat protection feature of Proofpoint Email Protection is particularly valuable. The gateway model prevents emails from reaching the tenant in the first place.

Proofpoint Email Protection ensures users have clean mailboxes and are not bothered by unwanted email. The security operations team spends less time processing unwanted emails or viruses due to Proofpoint Email Protection.

Some of the old portal features of Proofpoint Email Protection are missing in the new portal, so some of the settings could be modernized. The TRAP mail gateway product of Proofpoint Email Protection also has settings missing from its cloud deployment.

The unified admin console in Threat Protection Workbench for managing security operations is still confusing, with many different portals and changing names making it difficult to find all of the features across different products.

Proofpoint Email Protection has been in use for approximately six or seven years.

Proofpoint Email Protection is stable.

The private cloud scalability of Proofpoint Email Protection is managed by Proofpoint, and it is not something that the customer has to handle.

The customer support for Proofpoint Email Protection is good, though it can sometimes not be very responsive. The answers provided are accurate.

Positive

I advise others looking into using Proofpoint Email Protection to invest the time to understand all of the products and features that the platform offers. Using Proofpoint Email Protection helps to reduce SOC analyst workloads by reducing false positive emails that reach users' mailboxes.

Proofpoint Email Protection provides new features that identify highly attacked users, along with BEC features for that. Proofpoint Email Protection has reduced the amount of threats. I gave this review a rating of 10.

My main use case for Proofpoint Email Protection is to monitor our email gateway and apply the necessary spam filters and virus protection, as well as controls on phishing-related emails.

Proofpoint Email Protection helps to control the large volume of spam and phishing-related emails that come through the gateway, allowing us as human analysts to see through and cut through the noise.

Proofpoint Email Protection helps me with phishing or spam emails by providing their own analytics on determining whether an email is phishing or spam, and their phishing and spam scoring helps dictate that.

Proofpoint Email Protection offers granular controls over what we can do with email flow into and out of the organization, and having a one-product suite where I can manage this makes my job much easier.

Regarding granular controls, we employ a managed service with Proofpoint, and we collaborate with them to roll out different initiatives based on observed threats that Proofpoint reports to us, going through an auditing rule process before we implement it to reduce friction as well as email flow of false positives if it catches any.

Proofpoint Email Protection has positively impacted my organization by definitely lowering the amount of phishing or scam-type emails that our users were receiving, helping them focus more on their work rather than dealing with these types of fraudulent emails.

To improve Proofpoint Email Protection, I suggest improving the UI from the pod to align with the new admin.proofpoint.com interface, as the pod is still existing for a reason, but the interface is definitely outdated.

In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.

I have been using Proofpoint Email Protection for around four years.

Proofpoint Email Protection is stable, with some downtimes maybe once or twice per year, but the Proofpoint team alerts us as soon as they can to inform us of that.

The customer support for Proofpoint Email Protection is great; we employ a managed service team with Proofpoint, and they do reply quite quickly.

Positive

I rate Proofpoint Email Protection a seven out of ten.

I choose that number because there is room for improvement, but I am more than happy with the current state of Proofpoint Email Protection, just looking at what they can continue to build upon.

Using Proofpoint Email Protection has positively impacted my SOC analyst workloads by reducing noise because of the large volume of emails that come into our organization every day.

Proofpoint Email Protection provides visibility into people-based risk within my organization through the TAP alerts that we receive on various very attacked people, helping us decide how we want to target them in the upcoming security awareness campaigns.

After implementing Proofpoint Email Protection, I have noticed changes in operational efficiency, specifically much more targeted and focused work on the cases that we need to triage rather than dealing with the false positives that we were getting before Proofpoint was implemented.

I would describe my experience with the unified admin console in Threat Protection Workbench for managing security operations as great; the UI is user-friendly and helps streamline what I can see on the dashboard, allowing me to quickly scan through to get what I would like to get from that session.

Proofpoint Email Protection has influenced the quantity of threats my organization needs to protect against by helping with reducing the number of threats through active controls and measures, blocking such threats before they get to the user, which reduces the number of incidents that could arise from having these possible fraudulent emails.

For others looking into using Proofpoint Email Protection, my advice is that it is a great product; it has covered the main areas and more, and I believe they will only get better from here, as they have been very thoughtful in how they design their products.

Proofpoint Email Protection is used to set up filters to review and filter out threats from emails, managing security posture and inbox security.

Additionally, it helps create rules and policies to filter out potentially malicious emails, thus defending the environment and reducing risks to users.

TAP alerts, where Proofpoint Email Protection scans emails and sends alerts, provide the ability to review suspicious emails and validate them in a sandbox environment.

Highlighting risky users and identifying them for more training or if targeted externally is useful.

Proofpoint Email Protection also helps in mitigating attack vectors and reducing the amount of threats.

It allows implementing policies that block known threats, reducing exposure and the time for threat identification.

The management portal of Proofpoint Email Protection has an outdated UI that requires an update for better usability.

Additionally, reduction of false positives in TAP alerts is necessary, necessitating constant updating and submission of documentation for training Proofpoint Email Protection's AI agents.

I have been working with Proofpoint Email Protection for approximately two to three years.

We have not experienced any major incidents with Proofpoint Email Protection.

It plays a crucial role in solving small incidents.

Proofpoint Email Protection is quite scalable; I have not experienced any issues with the onboarding and offboarding of users and devices.

It can be automated, indicating its high scalability.

I have contacted the technical support or customer support of Proofpoint Email Protection. They have consistently provided timely responses and solutions.

I do not have any negative experience with them, rating the support 8 out of 10.

Positive

We used to have Proofpoint Email Protection's security awareness training platform, which was replaced by another vendor.

The pricing for some Proofpoint Email Protection services led to switching vendors because of higher costs.

When I started working with Proofpoint Email Protection, it was already enabled.

I played a part in updating things over its life cycle, and from what I heard, the initial setup was not considered overly complex.

The pricing of Proofpoint Email Protection is considered expensive by upper management.

This high pricing has led us to switch some other Proofpoint Email Protection services to other vendors.

Proofpoint Email Protection is our main in-house product, but Microsoft Outlook offers similar email services.

Proofpoint Email Protection is our main product that we use in-house, but Microsoft Outlook offers comparable email services.

My main use case for Proofpoint Email Protection is email filtering; we use it for TRAP and Clear, and I use it for Zen Guide.

I use Proofpoint Email Protection for email filtering by using Zen Guide for simulated phishing campaigns, and I use email protection to see where people have reported spam or phishing emails and have a look at those messages to see what people are reporting.

Regarding my main use case with Proofpoint Email Protection, I just use it to see what people are reporting, and people in my team then use it for investigation.

I think Proofpoint Email Protection's filtering is really, really good; we don't get a lot of material going through to our users because the filtering works really well.

Regarding the filtering of Proofpoint Email Protection, I think it just does a general good job with phishing emails.

Proofpoint Email Protection has positively impacted my organization by making things safer; when we rolled it out, it gave us better filtering than the previous product that we were using, capturing a lot more of the malicious material and being easier to use.

Using Proofpoint Email Protection has impacted my SOC analyst workloads by resulting in fewer false positives to chase up.

Proofpoint Email Protection provides good visibility into people-based risk within our organization, as we use Zen Guide for simulated phishing, which gives us insight into the level of human-based risk.

I have noticed that more malicious emails are getting blocked after implementing Proofpoint Email Protection; it's just doing a better job than the previous product.

Regarding improvements, the search in Proofpoint Email Protection is a bit slow sometimes; if it was quicker, it could probably improve the search a little bit.

I have been using Proofpoint Email Protection for approximately 18 months to two years.

Proofpoint Email Protection is very stable.

The scalability of Proofpoint Email Protection is good; we haven't had a problem with it.

Customer support for Proofpoint Email Protection is excellent; whenever I've raised an issue with them, they've been able to solve it.

Before switching to Proofpoint Email Protection, we did use a different solution that just wasn't doing a very good job, so we decided to look for something else.

Before choosing Proofpoint Email Protection, other people in the team evaluated options, but I didn't do that personally.

I would rate Proofpoint Email Protection an eight, though I also think it could be a nine.

I choose a nine for Proofpoint Email Protection because I think the interface can be a little bit better; if the search was a bit quicker and a bit easier to do, then it would be a ten.

My advice for others looking into using Proofpoint Email Protection is that you should do it because it delivers some of the best filtering in the industry.

I can't think of any metrics, but since switching to Proofpoint Email Protection, there are certainly fewer bad messages getting through to people's mailboxes over what we had. Overall, I rate Proofpoint Email Protection an 8 out of 10.

My main use case for Proofpoint Email Protection is as the SEG. I use Proofpoint Email Protection as the main gateway for our organization, serving as the main email gateway.

The best features Proofpoint Email Protection offers are rule-based email protection and policy-based email protection, which are among the best in the industry. We receive a lot of unsolicited emails every day, and Proofpoint filters out all the spam really well.

Because we have control over the policies and rules, I am able to configure the rules according to our requirements, rather than relying on standard out-of-the-box configurations. This helps us curate a solution which is both industry best practice and optimal for our use cases and needs.

Proofpoint Email Protection has positively impacted our organization as it has been deployed for more than five years. It has been a good SEG, protecting our staff members before email hits their inboxes. Whatever is junk or spam gets filtered out, allowing users to spend significantly more time on real work rather than going through unnecessary emails.

One thing we have been discussing with Proofpoint is tone-based blocking. We receive a lot of unsolicited emails wherein the tone is not appropriate; it is malicious and abusive, but the text itself appears clean. There is no profanity, no links, no images, and nothing malicious, but tone-based blocking using AI would be a great option.

I feel there is still room for improvement because many features are in POD and not yet available in the Admin Portal. The Admin Portal is really easy to use, but we are struggling with many policies in the Admin Portal. We need to have AI capability shown in the Admin Portal rather than just discussed or operating in the background.

I find my experience with the unified admin console in Threat Protection Workbench for managing security operations much easier to use because of Threat Workbench. However, there is a visibility problem where all emails are visible to everyone who logs into Threat Workbench, and that should not happen. Additionally, many features shown in seminars about AI are not yet enabled for us, so whatever we see, we are not able to experience it in our gateway yet.

I have been using Proofpoint Email Protection for more than seven years.

Using Proofpoint Email Protection has positively impacted my SOC analyst workloads because the rules work really well. We do not need to interfere in the SEG operations daily as they function automatically, so only edge cases are being looked after by SOC. This approach has worked significantly better than what we experienced earlier.

We are not focused on people-based risk yet, so I am not able to provide that number. I do not know about scalability because we have maintained the same average number of users for the last five years.

I would rate customer support an eight.

Positive

We have been using Proofpoint exclusively.

We have evaluated Trend Micro and Darktrace.

I would advise others looking into Proofpoint Email Protection that Proofpoint has developed two good new API solutions. People who want to deploy Proofpoint on a faster scale might use the API, which provides protection after the email has been delivered, and it is as good as the SEG. My overall rating for this product is eight.

I have about three years of experience with Proofpoint products.

I gained experience with this product while working in the retail industry.

We deploy it in the cloud.

I deal primarily with Proofpoint Email Protection, which is the main focus of Proofpoint's offerings.

Mail security works in conjunction with firewalling for email and DMARC compliance, and there are various authentications involved.

Proofpoint Email Protection is focused on email protection and is the key product.

With Proofpoint Email Protection, I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement. It's also very less noisy.

I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.

I have about three years of experience with Proofpoint products.

During outages, I don't see much of an issue, as they let us know, and I personally don't experience many outages.

It is very less noisy, and if we need support, it is also much better compared to other vendors.

I would rate the support a nine or ten.

I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.

Positive

I do not have experience with Microsoft Purview products, but I know some Proofpoint products.

I apologize, I do not have experience with the Purview one, but I do know the Proofpoint products.

I'm not sure about the features of the Purview one.

Compared to other products, Proofpoint's real-time threat intelligence makes it less noisy. They collect and share threat information effectively, which benefits all customers.

I have seen a lot of improvements in Proofpoint's reporting and analytics compared to earlier days.

As a leader in the market, I find the pricing for Proofpoint Email Protection is a little high.

Their licensing models vary, and even the premium model adequately supports awareness campaigning, so I find it acceptable.

Normally, they sell their products through resellers, not directly through AWS Marketplace.

For us, we are clients of Proofpoint.

I rate Proofpoint Email Protection a nine out of ten.