Proofpoint Email Protection Reviews

Proofpoint Email Protection is used as the first line of defense for the email gateway. It protects the infrastructure from various attacks such as spam, malicious viruses, ransomware, imposter attacks, and Active Directory harvesting attacks. It safeguards users' emails by filtering offensive words, scanning for viruses and malware, and controlling SMTP rates.

Proofpoint Email Protection helped create a safe environment by blocking and preventing Active Directory harvesting attacks, imposter attacks, backscattering, spam, and malicious attacks. Dictionaries have been implemented for some portions of DLP control. Proofpoint Email Protection is a market leader with vast machine learning capabilities for virus and spam detection. It provides two-layer protection with TAP (Targeted Attack Protection) for message defense and URL rewriting and TRAP (Threat Response Auto-Pull) for pulling malicious emails automatically from users' mailboxes.

Proofpoint Email Protection needs to enhance its capabilities for AI-related threats as it is primarily a rule-based solution. Integration with other tools, especially SIEM tools, needs improvement. There is a lack of public documentation for integration with other market tools, particularly AI solutions such as Sentinel. The product needs to be improved to handle adversarial effects from generative AI, which are not rule-based and can quickly propagate in the environment.

I have been working in the current field for the last ten-plus years.

Proofpoint Email Protection is stable as a hosted infrastructure on a Linux box, providing stability and scalability.

Proofpoint Email Protection can be easily scaled through contacting the company if there is a need for resource addition regarding CPU, memory, and RAM, indicating a scalable solution. Additionally, Proofpoint Email Protection continues to enhance its capabilities for integrating with SIEM tools.

Proofpoint Email Protection customer support is excellent. They assist in setup and issue troubleshooting effectively. Their genuine team efficiently addresses problems during calls.

Proofpoint Email Protection is used as a hosted infrastructure, with payment for the license cost and additional setup costs. The cost is competitive with Proofpoint Email Protection being a market leader and their customer support is very good.

I would rate Proofpoint Email Protection 10 out of 10. If you are considering a market leader or thinking about switching from a different solution to Proofpoint Email Protection, it would be a wise decision because Proofpoint Email Protection is a market leader for email protection. You will get all those components needed to safeguard your environment. It is backed by Proofpoint Email Protection enterprise customer support, so their support will be there if any major outages occur. My overall review rating for Proofpoint Email Protection is 9 out of 10.

My main use case for Proofpoint Email Protection is email security to help achieve better results compared to what we currently have with Microsoft Defender.

A specific example of how I use Proofpoint Email Protection for email security compared to Microsoft Defender is that we were finding many false positives with Microsoft Defender and inconsistent results where it would let one email through and mark another email as spam or phishing. It was quite inconsistent. With Proofpoint Email Protection, it was very consistent and blocked the email for all recipients, unlike Defender.

In addition to my main use case with Proofpoint Email Protection, we also use the report phishing button from Proofpoint Email Protection, and it has been great.

The best features that Proofpoint Email Protection offers are consistency, security, and ease of setup.

The consistency and security features of Proofpoint Email Protection function effectively, as they block emails that are meant to be blocked and allow emails that are meant to be allowed. In terms of security, Proofpoint Email Protection has caught quite a few malicious emails that have passed through the filters of other security providers.

Proofpoint Email Protection has positively impacted my organization by blocking significantly more phishing emails, and phishing is the main entry point into getting compromised. I have more peace of mind knowing that more malicious emails are getting blocked.

We are definitely seeing fewer escalations with Proofpoint Email Protection in that many more malicious emails are getting blocked right at the gate instead of requiring remediation after the fact.

I have been using Proofpoint Email Protection for one year.

Proofpoint Email Protection is stable.

In terms of scalability, Proofpoint Email Protection is the main gateway, so I am not sure how it can get more scalable. It is literally the gateway that handles all emails and all traffic for email.

Customer support for Proofpoint Email Protection is good and it is nice to have local support as well.

Positive

Previously, we used the default Microsoft option and found that there were many issues with it missing malicious emails and letting them through, which led us to switch to Proofpoint Email Protection.

I have definitely seen a return on investment with Proofpoint Email Protection, particularly in time saved. There is less remediation work, possibly around ten hours a week saved with not having to remediate as many emails or malicious emails as before.

My experience with pricing, setup cost, and licensing for Proofpoint Email Protection is that it is somewhat on the higher end and more premium, but it is a good product.

Before choosing Proofpoint Email Protection, we looked directly into Proofpoint Email Protection and did not look at anything else.

I think Proofpoint Email Protection is a great product and I appreciate the fact that they have a proof of concept where they can put the tool behind, for example, Microsoft Defender, and anything that is missed by Defender typically gets caught by Proofpoint Email Protection. It is a very effective way of proving the product. I gave Proofpoint Email Protection a rating of nine out of ten because I do not think many or any providers are a perfect ten, as it is hard to achieve that score.

My main use case for Proofpoint Email Protection is email protection and policy setup. For email protection and setting up policies, especially for encryption, we use encrypted emails to send out and the URL Defense feature. These are policies that we set up, along with safe attachments for any attachment protection.

The best features of Proofpoint Email Protection are URL Defense. The URL Defense feature has definitely helped my organization because when URLs come in, end users often don't know if they are safe or not. It is good that Proofpoint hides or changes URLs in a way that is safe. If users even click on them, the links do not go anywhere. Otherwise, when URLs come directly to end users, they could click on malicious links or malware that could be installed or forwarded. I have seen this before in a previous job, and here with using Proofpoint, it is really helpful.

Proofpoint Email Protection has positively impacted my organization because when people know that we are using Proofpoint and they know we have set up a mailbox for protection, they forward issues to that mailbox and we search for them. For safe links and safe attachments, when Proofpoint hides the actual link, it is really helpful for end users, and they know whatever comes to their mailbox is safe to click on. I have definitely noticed fewer incidents, as last month we had maybe one or two tickets for Proofpoint that people wanted, and those are false positives, but it is way less than before without Proofpoint.

I believe if the GUI were more user-friendly for people using it for the first time, or if there were more training available for end users to share with them, that would be good.

I have been using Proofpoint Email Protection for two years.

Proofpoint Email Protection is stable.

The scalability of Proofpoint Email Protection the way that we are using it here with the county is that most people can get in. The only issue that we have is that it is not really end user friendly and a little bit confusing for people that do not have experience with email protection.

The customer support is good and they have good customer support. Even level one support is knowledgeable and it is quick. I like it.

Positive

I previously used Microsoft before Proofpoint Email Protection, but the reason we switched is that there were a lot of limitations and they do not have all the features that Proofpoint can handle.

I have definitely seen a return on investment with Proofpoint Email Protection when we save on employee costs.

I did not evaluate other options before choosing Proofpoint Email Protection because I did not go through that part and this was a decision that the company made for me.

It is easy to manage Proofpoint Email Protection. I would rate Proofpoint Email Protection a nine out of ten. I chose nine out of ten because it is not really user-friendly for end users and a little bit confusing for people that do not know about the protection. My advice to others looking into using Proofpoint Email Protection is to make sure to get enough training and set up the solution in the way that is recommended by Proofpoint.

My main use case for Proofpoint Email Protection is DMARC and DKIM, which assists me in ensuring that emails are delivered and not tampered with.

I have been using Proofpoint Email Protection for multiple years, predominantly for DKIM and DMARC.

At this stage, I do not have anything else to add about my main use case or how I use Proofpoint Email Protection.

The best features Proofpoint Email Protection offers include a fantastic customer relationship, intuitive dashboards, and overall it's a good platform to work with.

The dashboards in Proofpoint Email Protection are simple to use, the data is easily understandable and displayed well.

Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email.

I have noticed improved compliance relating to DMARC since implementing Proofpoint Email Protection.

At this stage, there is nothing that I can think of to improve Proofpoint Email Protection, and I am happy to see that they're continuously innovating.

At this time, I do not wish to add anything else about the features or any small tweaks that could make my experience even better.

I have been working in my current field for about four years.

Proofpoint Email Protection is stable.

I think Proofpoint Email Protection's scalability is quite reasonable, as we're a large corporation and there have been no issues thus far.

I think the customer support for Proofpoint Email Protection is quite good.

Negative

Overall, I think Proofpoint Email Protection's pricing, setup cost, and licensing are reasonable, but it will be interesting to see how contracts change and adapt in the coming months.

Overall, my experience with the unified admin console in Threat Protection Workbench for managing security operations has been good.

I currently do not have those metrics available, but I do think Proofpoint Email Protection has saved us time and money.

Using Proofpoint Email Protection has probably reduced overall workload for our SOC analysts as it's able to take on some of the brunt of that work.

Overall, I think Proofpoint Email Protection's pricing, setup cost, and licensing are reasonable, but it will be interesting to see how contracts change and adapt in the coming months.

My advice to others looking into using Proofpoint Email Protection is that there can be a little bit of a learning curve, but once you're all over it, it's fantastic to use.

Overall, I rate Proofpoint Email Protection nine out of ten because I think there's always room for improvement; if we identify that a platform is a ten out of ten, it's basically saying there is no room for improvement or innovation. As such, at this time, I think there is always a need for new ideas and new adoptions and new innovations.

At this stage, I do not have any additional thoughts about Proofpoint Email Protection, but it is a fantastic product.

My main use case for Proofpoint Email Protection is analyzing incidents when users in the company report suspicious emails and determining the appropriate next action.

I use Proofpoint Email Protection in situations involving spam emails or real phishing emails, which allows me to categorize and quarantine those emails from the user's inbox so that the user cannot receive the same type of email or any emails from the same sender in the future.

Proofpoint Email Protection provides features including URL Defense, forensics, and access to detailed information in emails, including the email body, and I can view the URLs by opening them in the isolation browser.

The isolation browser feature helps in my daily work by allowing me to open suspicious URLs from phishing emails safely, protecting our devices from any suspicious activity linked to those URLs.

For reporting in Proofpoint Email Protection, there is a report phish button in every email, so if users receive any suspicious emails, they can click on that and it will directly send an alert to Proofpoint, and I will receive that incident immediately after.

Proofpoint Email Protection has positively impacted our organization by protecting us from many phishing and suspicious emails.

I do not think there is anything to improve in Proofpoint Email Protection as it has a very user-friendly UI and no improvements are needed at this time.

I have been working in this field for two years, and I have been using Proofpoint Email Protection for two years.

Proofpoint Email Protection is stable.

Proofpoint Email Protection has better scalability.

The customer support for Proofpoint Email Protection is quick and very helpful.

Once, a user received an email stating they had received a bonus with a request to click on a link to know the bonus amount, and after that user reported that email, I received an incident for the same matter. When I accessed Proofpoint Email Protection, I could see the URL given to the user in the email and the full email body along with all other details.

Since I started using Proofpoint Email Protection, I have blocked numerous phishing emails, and while I cannot remember the exact numbers, it is more than 200 or 300. I have observed a 90% reduction in incidents after using Proofpoint Email Protection.

I would rate Proofpoint Email Protection 10 out of 10 because I have been using it for two years and have worked extensively with it to understand how Proofpoint Email Protection operates. It provides all the details and information needed during investigations or any phishing attempts.

If you are working in any SOC analysis, my advice is that it is very necessary to use Proofpoint Email Protection as your email protection tool, and it is greatly beneficial to learn how it works in the cybersecurity field.

I rate Proofpoint Email Protection 10 out of 10 overall.

My use case for Proofpoint Email Protection is email security and threat protection.

The best features of Proofpoint Email Protection are the spam and malware filtering.

Proofpoint Email Protection has a dashboard showing the trends and targeted users. I think they have the Very Attacked People feature as well, which gives us the option to prioritize which users are most vulnerable.

Proofpoint Email Protection has impacted my SOC analyst workloads around email protection, ensuring that our clients stay protected with threat filtering.

I think Proofpoint Email Protection could be slightly more intuitive.

I have used the solution for about three years.

Proofpoint Email Protection definitely works very well. I have no problems with it. We tend to vary the products on a different client by client basis, so it is what they choose to implement, but I have no problems with it at all.

On a scale of one to ten for Proofpoint Email Protection's scalability, I would rate it an eight.

The times I have reached out to technical support for Proofpoint Email Protection, it has been fine. I would rate it an eight or nine.

Positive

I have used some other solutions and I feel Proofpoint Email Protection has the best detection rates.

The unified admin console for Proofpoint Email Protection seems easy to use. We use single sign-on, so there is just one sign-on, which is nice and easy in terms of accessing it, and then you have all the sections there. The targeted attack protection is included, and I think you have the security awareness training piece there as well.

We are a partner and reseller of Proofpoint Email Protection.

I think for Proofpoint Email Protection compared to other solutions, the pricing is at the right ballpark figure. I would say it is reasonable.

We typically use Mimecast and then a few of the Microsoft 365 Defender built-in features, so it is a combination of those three solutions with Proofpoint Email Protection.

From the reports that we hear back from clients regarding Proofpoint Email Protection, they are noticing less spam and fewer phishing attempts in their email. It is definitely doing the job. We would recommend Proofpoint Email Protection.

Overall, I rate Proofpoint Email Protection an eight.

My main use case for Proofpoint Email Protection is to protect the mailbox.

A specific example of how I'm using Proofpoint Email Protection to protect users' mailboxes is that when users click malicious links, if it goes through, then Proofpoint TRAP will take it out, which addresses those types of threats.

Proofpoint Email Protection has positively impacted my organization by significantly reducing the risk of employees clicking a malicious link or the company getting compromised.

Using Proofpoint Email Protection has impacted my SOC analyst workloads positively as it frees the workload because emails that a user might report as containing a malicious link are automatically dealt with by TRAP and those tools, so I do not have to search for that email myself.

I have noticed changes in operational efficiency after implementing Proofpoint Email Protection. Specifically, when you are sleeping, the application does the work for you, especially if you are operating in different geo-locations where users are awake while you sleep.

The time required for email investigations and responses has changed significantly with Proofpoint Email Protection's visibility and automation, going from what would have been 45 minutes down to approximately 10 minutes.

The best features Proofpoint Email Protection offers include the ability to be integrated with other tools like information security awareness training, allowing you to train and perform simulations.

Integrating Proofpoint Email Protection with my other tools and awareness training platforms was smooth, and I did not run into any challenges.

I cannot think of anything that Proofpoint Email Protection can improve upon.

I have been using Proofpoint Email Protection for five years.

Proofpoint Email Protection is stable.

Proofpoint Email Protection has very good scalability.

The customer support for Proofpoint Email Protection is good.

Positive

Proofpoint Email Protection was implemented before I joined the organization, so I did not previously use a different solution.

I assess the overall scope and range of Proofpoint Email Protection's threat protection capabilities in addressing modern security challenges as excellent.

I am becoming familiar with the unified admin console in Threat Protection Workbench for managing security operations.

I am unable to share return on investment metrics such as money saved or time saved.

My advice to others looking into using Proofpoint Email Protection is that it will definitely save you time and protect your organization while reducing risk.

Proofpoint Email Protection is deployed in my organization in a hybrid cloud setup using Azure and Office 365 as our cloud provider.

I rate this product 9 out of 10 overall.

My main use case for Proofpoint Email Protection is that I work at an MSP, providing end-user support as the SMEs for Proofpoint for a customer, primarily focused on mail security.

A specific example of how I use Proofpoint Email Protection for mail security includes whitelisting, whitelisting URLs, and whitelisting email domains.

The best feature that Proofpoint Email Protection offers is probably threat protection.

What I find most valuable about threat protection is the awareness and the breadth of how it can be.

Proofpoint Email Protection has positively impacted my organization because it has done its job; the company we support does not have any sort of vulnerability attacks by having it in place.

This has definitely led to measurable outcomes, as I have definitely reduced incidents.

Proofpoint Email Protection can be improved in that it is quite a large product, so learning how to be fully conversant in it can take some time within the team; this is probably the biggest challenge at the moment for us, getting everyone fully conversant to support the product.

I choose 8 out of 10 for Proofpoint Email Protection because I do not give anything a 10, as there are always things that can be improved in a product; it is quite a large product for us to support, so that is why I give it an 8 out of 10; it is a good product, an excellent product.

I have been using Proofpoint Email Protection for just over two years.

I do not think I have noticed any changes in operational efficiency after implementing Proofpoint Email Protection.

Proofpoint Email Protection provides some visibility into people-based risk within my organization, as the information we provide back to the customer allows them to deal with it within a different team.

I do not deal with the SOC, so I do not know how using Proofpoint Email Protection has impacted SOC analyst workloads.

I would describe my experience with the unified admin console in Threat Protection Workbench as user-friendly, but it is a large product, so there are many things to do and much to learn about it.

My advice for others looking into using Proofpoint Email Protection is that it is a good product, but as long as you set it up properly at the start, it will serve you well.

I give Proofpoint Email Protection an overall rating of 8 out of 10.