Proofpoint Email Protection Reviews

Proofpoint is number one in terms of market share worldwide. We recommend it to clients because of its rich features. It offers a lot of choices. We primarily use the solution because of its rich features in email protection. It also provides protection for the cloud. It provides backup targeted attack protection features as well.

The solution is very simple.

The anti-spam features are excellent on the email firewalls.

The program's interface is easy to use. We've found that end-users have been very happy in terms of the usage provided and the delivery of an email solution that protects them.

The search functionality is quite small. It could be a bit more in-depth. Right now, it's a bit simple.

The solution could be improved with the addition of PLP and email encryption features.

Our company has been working with Proofpoint for two years.

The stability of the solution is fine. We haven't had any negative feedback from any of our customers.

We have contacted technical support in the past. However, Proofpoint offers access to technical support via a portal for end-users. Sometimes end-users can't access the portal. In this case, technical support is largely directly through the vendors. 

The initial setup is straightforward. We found it quite easy.

Deployment took approximately two to three days. It does, however, depend on the customer-commissioned network setup.

We supply the solution to the end-user.

The pricing is relative; it's not a fixed amount, so it's hard to discuss exact numbers.

Our company is a direct partner of Proofpoint and not an end-user. Since I don't have too much experience with usage, I don't think I can speak to it as well as a typical user. We work with Email Protection and Targeted Attack Protection.

We handle the on-premises deployment model.

I'd rate the solution ten out of ten. I'm very happy with it, and even one year after implementation I haven't had any issues with it or had any customers who were displeased with the solution.

The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful.

You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive.

The administrator that manages the service should be better in their role. They don't have enough people to manage the service well.

I have been using Proofpoint Email Protection for less than a year.

The initial setup of Proofpoint Email Protection was very simple.

We worked with the vendor to implement Proofpoint Email Protection.

I rate Proofpoint Email Protection a nine out of ten.

We are service providers who recommend products for our customers. Our customer's license expired and we suggested Proofpoint Email Protection.

Our customers are enterprise companies.

The most valuable features are the business email compromise protection and targeted attack prevention.

With Proofpoint, you have this targeted attack feature wherein you can protect them from specifically targeting high profile users of an organization.

The largest complaint that we hear from our customers is that there is no local support. We wait for the internet from the US to connect.

If the customer has a P1 or P2 issue, they need someone to immediately focus on the solution. We have been trying to build a team to support our local customers because there is no local support available from Proofpoint.

I am not sure if there is anything available as a SaaS offering, but that would be good. 

Also, the threat intelligence of phishing emails is an additional feature that we expect from Proofpoint.

We have been using Proofpoint Email Protection for a couple of years.

It's a stable solution. There are no complaints from our customers.

The initial setup is okay. It is not complex.

The price is reasonable.

I would rate this solution an eight out of ten.

We are system integrators and this is a product that we implement for our customers.

The sandbox update is very accurate.

They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.

They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does.

Also, they are not able to scan multiple engines as McAfee does.

I would like to see a feature included as an email security gateway the way that Symantec does.

I have been using Proofpoint Email Protection for seven months.

It's a stable product.

I believe that it is scalable, but we have not explored that area yet.

Technical support is very supportive and they respond immediately.

The initial setup was very easy, and straightforward. It only takes one day to deploy.

I would rate Proofpoint Email Protection a nine out of ten.