PeopleSoft is an ERP and provides the software that gives a whole view of a company. From the delivery of raw materials and output from manufacturing plants to distribution, sales and accounting. It provides a unified view and a single source of truth for enterprises. We have 10 clients and those 10 clients have many users who use this solution.
Senior Software and Cloud Engineer at Velocis Technologies LLC
Business enablement tool that offers easy scalability and good technical support
Pros and Cons
- "It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
- "This solution could be improved by lowering the cost of support."
What is our primary use case?
What is most valuable?
It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features. For example, we are doing load balancing and it does this perfectly. When more people need to use the system, Oracle Cloud infrastructure automatically scales up the ERP deployment so that it can handle millions of people using it.
What needs improvement?
This solution could be improved by lowering the cost of support.
For how long have I used the solution?
We have been using this solution for four years.
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August 2025

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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scaleable solution due to the fact that it is cloud based. If the demand increases, the backend servers are able to detect that and scale automatically.
How are customer service and support?
The technical support for this solution is good but it is expensive. You have to subscribe to tech support. If you don't subscribe and pay, you don't get support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is quite complicated. It requires knowledgeable and experienced people to set it up. It took a whole day to set up and two or three days for training of end users.
What's my experience with pricing, setup cost, and licensing?
This solution offers annual licensing. We pay per user.
What other advice do I have?
I would recommend this solution to other users. That being said, I would rate Microsoft Dynamics ERP higher than this solution. Microsoft products are better suited for small-scale businesses.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Manager - Enterprise Business Systems at a healthcare company with 1,001-5,000 employees
Flexible, highly customizable, and reliable
Pros and Cons
- "PeopleSoft is resilient and has the flexibility for us to customize it."
- "One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
What is our primary use case?
PeopleSoft is an HR management system.
How has it helped my organization?
The solution has benefited our organization, it has allowed us to be able to manage employees' information in the system.
What is most valuable?
PeopleSoft is resilient and has the flexibility for us to customize it.
What needs improvement?
One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether.
The solution is not that effective for mobile devices.
For how long have I used the solution?
I have been using PeopleSoft for approximately 10 years.
What do I think about the stability of the solution?
PeopleSoft is stable and reliable.
What do I think about the scalability of the solution?
The scalability is good for PeopleSoft.
We have approximately 6,000 people using this solution.
This solution is being extensively being used in my organization and we will increase usage as needed.
How are customer service and support?
The technical support is average.
I would rate the technical support of PeopleSoft a three out of five.
How was the initial setup?
The implementation is not difficult. The full deployment takes approximately one year.
What about the implementation team?
We used consultants for the implementation of the solution. The solution requires a fair bit of maintenance and we have a five to ten-person team that looks after it.
What other advice do I have?
My advice to those thinking about implementing this solution is it is a dying technology. If anybody wants to implement something similar they should be looking for new systems.
Oracle is not investing much into PeopleSoft. They are not enhancing it. However, they are doing some kind of change but it's not significantly enough, which could significantly help their business users.
I rate PeopleSoft a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeopleSoft
August 2025

Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,324 professionals have used our research since 2012.
DGM HR at a comms service provider with 10,001+ employees
The leave application automatically flows to the manager, and the manager can approve it also online
Pros and Cons
- "I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
- "I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
What is our primary use case?
PeopleSoft is our HR system. We used it for everything at my old company, including performance appraisal, leave application, employee, master database. This company only uses the performance management module, so we do goal-setting and appraisals through PeopleSoft.
Mangement also plans to adopt the compensation module. They are currently only using a small part, but they want to use the full module.
How has it helped my organization?
Applications for employee leave used to be a problem. Now employees can check their own leave balances and apply for leave accordingly. The leave application automatically flows to the manager, and the manager can approve it also online. Employee performance appraisals are documented online, and past appraisals can be retrieved if needed.
What needs improvement?
I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features.
For how long have I used the solution?
I've been using PeopleSoft since 2011.
What do I think about the stability of the solution?
PeopleSoft is highly stable. They are still using the system.
What do I think about the scalability of the solution?
Many businesses have been added, so PeopleSoft is highly scalable. We have 8,000 employees, but my previous company was a huge global organization with thousands upon thousands.
How are customer service and support?
Since I joined this organization, I haven't contacted Oracle support, but we implemented Oracle HRMS in my last company. This was back in 2005 or 2007. At the time, IBM was an implementation partner, and we interacted with Oracle's tech team. We went to Bangalore to meet them, and they were quite helpful.
Which solution did I use previously and why did I switch?
I've worked for different companies, and each had its own ERP solution. My previous company was using Aramco, but they switched to Oracle. Then I another company with no HR system, so everything was manual, but they implemented SAP.
I joined my current company in 2011, and they were using PeopleSoft, but they merged with another firm that was using SAP. Now we have a hybrid system. Some of our modules are SAP, and others are SuccessFactors or PeopleSoft. We're also using Cornerstone OnDemand for training, learning, and development.
What other advice do I have?
I rate PeopleSoft 10 out of 10. I think PeopleSoft is a good tool for HR administrators. It's easy to navigate compared to the other ERPs. The management of the tool is straightforward from the employee's perspective, so the employee experience is good. PeopleSoft is intuitive, so no one needs to be taught how to use the system. It's self-evident, like Facebook or Twitter. SAP is a little more technical, and you need to understand coding.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
HR/Pay Systems Administrator/Director at a university with 10,001+ employees
Overall exceptional functionally, stable, and good support
Pros and Cons
- "PeopleSoft is a good core system. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good."
- "PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration."
What is our primary use case?
PeopleSoft is used for human capital management in my organization. It can manage a lot of business areas, such as payroll, time and labor, and absences.
How has it helped my organization?
The solution is very good and we have been using it for a very long time keeping us organized.
What is most valuable?
PeopleSoft is a good core system. It has a lot of functionality. They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good.
Employees can use PeopleSoft to input their time and their own absences. Additionally, they can look at their paychecks and configure their direct deposits.
What needs improvement?
PeopleSoft should be more flexible with the configuration. There should be less coding and more configuration.
For how long have I used the solution?
I have been using PeopleSoft for approximately 30 years.
What do I think about the stability of the solution?
The solution is very stable, it is a senior or mature solution.
What do I think about the scalability of the solution?
PeopleSoft is scalable. We are decreasing employees versus increasing right now, but it has worked well for us. We are using the solution extensively in our organization. We plan to increase usage.
We have approximately 9,000 employees using the solution in my organization.
How are customer service and support?
The product strategist from PeopleSoft is very good. I have not contacted the support myself but I have heard they are good.
Which solution did I use previously and why did I switch?
We have used other systems in the past. The organization is a University and we have been here for a long time.
How was the initial setup?
The initial implementation is complex. Everything is complex when you first start using a new system. If someone tells you it is not complex, they can not be telling the truth. However, the most recent upgrade from 9.1 to 9.2 was pretty good.
What about the implementation team?
When we first implemented the solution we used consultants but recently we did the upgrade of the solution in-house. We saved a lot of money.
We have an IT team of four who do the maintenance, checkups, updates and patching. Additionally, they answer user help requests. We have an additional three or four developers and administrators that help out during projects.
What's my experience with pricing, setup cost, and licensing?
We are a University and the cost and license are negotiated privately.
Which other solutions did I evaluate?
We did a complete evaluation of other solutions, such as cost and customer responses, and we determined PeopleSoft was best suited for us as a University.
What other advice do I have?
PeopleSoft is a stable solution and it has a lot of functionality. Additionally, it has good product strategist and user input support.
I rate PeopleSoft a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Strategy and Innovation Director at a insurance company with 10,001+ employees
Easy to customize, but it's a legacy product and not a modern tool
Pros and Cons
- "I often say that PeopleSoft's greatest feature is how customizable it is."
- "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."
What is our primary use case?
This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.
How has it helped my organization?
You can meet the business needs of any of our Stakeholders.
What is most valuable?
I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.
What needs improvement?
We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.
Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.
We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.
For how long have I used the solution?
I have been working with PeopleSoft since 1995.
We are using the most up-to-date version.
PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.
What do I think about the stability of the solution?
We have not experienced any issues with the stability of PeopleSoft.
What do I think about the scalability of the solution?
PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.
I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.
We have 85,000 users.
How are customer service and technical support?
Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.
Which solution did I use previously and why did I switch?
I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.
Ceridian was a great product, but we made a company change and the new company used PeopleSoft.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.
What other advice do I have?
Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.
There are no additional features that I would recommend and that it is a legacy product.
Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Consultant at Orpheus Consulting
Richly configurable, and offers great customizations
Pros and Cons
- "It's very fully featured. It has more features and more configurability than SAP."
- "It would be nice if it became even more declarative in its development."
What is our primary use case?
I've put in project costing and/or P2P systems for places like the European Investment Bank and IFAD.
What is most valuable?
PeopleSoft is a fantastic solution. It's deployable in the cloud.
It's very fully featured. It has equal in feature/function and more configurability than SAP.
The customization is great. Also, you can change it significantly without having to write much code. That's a big benefit for multinational organizations.
It's very stable.
Technical support is decent.
The solution is incredibly scalable.
What needs improvement?
It would be nice if it became even more declarative in its development so that, basically, you don't have to write any code like with Salesforce.
It's pretty much fully featured right now. They're mostly bringing out small improvements to existing features and then expanding the product set.
For how long have I used the solution?
I've worked with the solution for 25 years. I worked with the solution up until six months ago.
What do I think about the stability of the solution?
The solution is extremely stable.
What do I think about the scalability of the solution?
The solution scales well. It's extremely scalable - so much so that it's the only thing that can handle high volume customers like Amazon with their millions of employees.
How are customer service and support?
Technical support was great. It's still okay.
Which solution did I use previously and why did I switch?
I'm also familiar with SAP, which doesn't have as many configuration capabilities. I'm also familiar with Workday.
Peoplesoft is your own instance. You're not stuck in a multi-tenant deployment where you have no control over the features or the functionality. PeopleSoft, due to the fact that it's your own instance and even in the cloud, it's not run as SaaS. With PeopleSoft, have complete control over what you're doing, so you can customize and change a lot. Even in the cloud it runs as single tenant PaaS which gives a lot of advantages.
How was the initial setup?
It's quite straightforward to implement the solution. There are a lot of configuration choices; however, it's very simple and straightforward when you understand what you're doing.
The time it takes to deploy with any of these systems is based on the client, not the software. If you have a client that knows what they want to do, it's quite easy. It's quite quick. However, it just depends on the mindset of the client. Do they work in an agile way, or are they still stuck in waterfall? A lot depends on the experience level and maturity of the customer's processes.
There's always maintenance. Oracle releases two or three service packs a year to upgrade. They went from a big release model to a small service pack-driven release model. There are now functions and new features that get dropped in every six months or every four months. You have to be aware of that if you want to take advantage of the new stuff.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
If you are running an financial institution or project-driven organization, there is no better solution than PeopleSoft.
Overall, I would rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
CEO at a consultancy with 1-10 employees
Overall useful features and beneficial navigation customization
Pros and Cons
- "All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
- "The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients."
What is our primary use case?
I focus on financial supply chains and treasury modules in PeopleSoft. They're used by every one of my clients. Additionally, I have clients that use campus solutions and use payroll. The footprint is much larger than what I service.
How has it helped my organization?
PeopleSoft plays a crucial role in executing daily operations, generating reports, and managing procurement processes.
What is most valuable?
All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial.
What needs improvement?
The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients.
The needs and preferences vary for each industry and client, but a recurring request has been for improved data analytics capabilities. The work centers have provided a useful tool for customizing the navigation, however, I believe the code needs to be optimized to increase efficiency. Clients often have demanding workloads, and when they all have customized work centers, it puts a strain on the system.
For how long have I used the solution?
I have used PeopleSoft for approximately 22 years.
What other advice do I have?
I rate PeopleSoft a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Human Resources at a university with 201-500 employees
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
- "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
- "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
What is our primary use case?
We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.
What is most valuable?
The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.
What needs improvement?
PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.
For how long have I used the solution?
I have been using PeopleSoft for approximately three years.
What do I think about the stability of the solution?
PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.
What do I think about the scalability of the solution?
The scalability of PeopleSoft is very good.
We have over 10,000 employees and all of the employees utilize the solution in some way.
Which solution did I use previously and why did I switch?
I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.
What other advice do I have?
My advice to others is for them to do their research before they choose a solution.
I rate PeopleSoft a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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