Moses NYOTA - PeerSpot reviewer
Senior Software and Cloud Engineer at Velocis Technologies LLC
Real User
Top 5Leaderboard
Business enablement tool that offers easy scalability and good technical support
Pros and Cons
  • "It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
  • "This solution could be improved by lowering the cost of support."

What is our primary use case?

PeopleSoft is an ERP and provides the software that gives a whole view of a company. From the delivery of raw materials and output from manufacturing plants to distribution, sales and accounting. It provides a unified view and a single source of truth for enterprises. We have 10 clients and those 10 clients have many users who use this solution.

What is most valuable?

It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features. For example, we are doing load balancing and it does this perfectly. When more people need to use the system, Oracle Cloud infrastructure automatically scales up the ERP deployment so that it can handle millions of people using it.

What needs improvement?

This solution could be improved by lowering the cost of support.

For how long have I used the solution?

We have been using this solution for four years. 

Buyer's Guide
PeopleSoft
March 2024
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scaleable solution due to the fact that it is cloud based. If the demand increases, the backend servers are able to detect that and scale automatically.

How are customer service and support?

The technical support for this solution is good but it is expensive. You have to subscribe to tech support. If you don't subscribe and pay, you don't get support. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite complicated. It requires knowledgeable and experienced people to set it up. It took a whole day to set up and two or three days for training of end users. 

What's my experience with pricing, setup cost, and licensing?

This solution offers annual licensing. We pay per user. 

What other advice do I have?

I would recommend this solution to other users. That being said, I would rate Microsoft Dynamics ERP higher than this solution. Microsoft products are better suited for small-scale businesses. 

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Independent Peoplesoft Consultant at Asoft Management Consulting Inc
Real User
The solution is stable and it is easy to set up and configure
Pros and Cons
  • "The new version of this solution is very scalable."
  • "There could be more adaptability of the system."

What is our primary use case?

Our clients' primary use case of this solution is for paying their employees. 

How has it helped my organization?

People who are willing to learn the technology and follow the correct procedures can improve the way their organization operates. So from that perspective, there have been one or two of my clients where things have worked out for them, and they've moved on with version 9.2. They were happy with at least eliminating a number of issues that they were encountering prior to not using that functionality. 

What is most valuable?

The answer to this question will vary from one client to another. Some Clients are more focused on the processes of how it's working within the system. Others are more focused on what they can improve by using more PeopleSoft features. Most of them are not sure what functionality has given them more leisure towards doing things manually. Most of the time issues are around customizations that are part of standard practice which is at times hard for clients to get rid of and that process becomes a habit and the resistance is noticed not only from employees but by the organization as a whole, which I think is not very productive. 

What needs improvement?

The documentation is very easy but it becomes an issue when users don't know how critical it is for them to follow that documentation. If users don't follow the documentation, it is useless. And as soon as they have an issue, they blame PeopleSoft. As soon as they cannot figure something out, they play the blame game. 

There is always room for improvement, but I find that people are moving over to working on the cloud more now. So now developers don't have any more to add because cloud is like the place to go. But perceptions differ, and I still feel that it's better if it were on-premises, because there is always the possibility of errors while working on the cloud. Data might get lost, for instance.  

For how long have I used the solution?

I have been using PeopleSoft for ten years now.

What do I think about the stability of the solution?

From what I've heard, the solution is very stable.

What do I think about the scalability of the solution?

The new version of this solution is very scalable.

How was the initial setup?

Some clients are hesitant to get rid of some of the customizations that they are used to and being able to pick up the versatility provided by Oracle to make their life easier. They are hesitant to adapt to the system and then they won't be able to pick up and go on cloud. The deployment for version 9.2 took about four to six months, depending on how large the project or the scope is. Deployment on cloud depends on if they are going by face to face, and it will take anywhere from three to four months because they give patches. These patches are pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost for PeopleSoft is 3,500 per course and the annual subscription fee is 6,500. That is rather expensive. I am not sure, but I believe there are some hidden costs.

What other advice do I have?

I would rate this solution an eight out of ten. 

There could be more adaptability of the system because obviously it's much better now with being able to do your own reports and navigate around, which was not the case in the past. Perhaps the developers can also work on better reporting because I think there is still room for improvement in that area. My advice to others would be to believe in the system. This solution has the potential of making life easier, so it is just a question of adaptation to it. If users are willing to give the system a chance, it should work for them.

Which deployment model are you using for this solution?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
PeopleSoft
March 2024
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
CEO at 2209413 Ontario Inc.
Real User
Top 5Leaderboard
Overall useful features and beneficial navigation customization
Pros and Cons
  • "All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
  • "The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients."

What is our primary use case?

I focus on financial supply chains and treasury modules in PeopleSoft. They're used by every one of my clients. Additionally, I have clients that use campus solutions and use payroll. The footprint is much larger than what I service.

How has it helped my organization?

PeopleSoft plays a crucial role in executing daily operations, generating reports, and managing procurement processes.

What is most valuable?

All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial.

What needs improvement?

The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients.

The needs and preferences vary for each industry and client, but a recurring request has been for improved data analytics capabilities. The work centers have provided a useful tool for customizing the navigation, however, I believe the code needs to be optimized to increase efficiency. Clients often have demanding workloads, and when they all have customized work centers, it puts a strain on the system.

For how long have I used the solution?

I have used PeopleSoft for approximately 22 years.

What other advice do I have?

I rate PeopleSoft a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies
Real User
Top 10Leaderboard
HRMS that is scalable and stable but is complex to setup and implement
Pros and Cons
  • "PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
  • "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."

What is our primary use case?

PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.

What needs improvement?

As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.

What do I think about the stability of the solution?

This is a stable solution that has been on the market for many years. it was acquired by Oracle. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.

What's my experience with pricing, setup cost, and licensing?

Annual subscriptions are offered from a pricing perspective. 

What other advice do I have?

I would not recommend PeopleSoft over other solutions in the market that are easier to implement. 

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
DGM HR at a comms service provider with 10,001+ employees
Real User
The leave application automatically flows to the manager, and the manager can approve it also online
Pros and Cons
  • "I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
  • "I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."

What is our primary use case?

PeopleSoft is our HR system. We used it for everything at my old company, including performance appraisal, leave application, employee, master database. This company only uses the performance management module, so we do goal-setting and appraisals through PeopleSoft. 

Mangement also plans to adopt the compensation module. They are currently only using a small part, but they want to use the full module.

How has it helped my organization?

Applications for employee leave used to be a problem. Now employees can check their own leave balances and apply for leave accordingly. The leave application automatically flows to the manager, and the manager can approve it also online. Employee performance appraisals are documented online, and past appraisals can be retrieved if needed. 

What needs improvement?

I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features.

For how long have I used the solution?

I've been using PeopleSoft since 2011.

What do I think about the stability of the solution?

PeopleSoft is highly stable. They are still using the system.

What do I think about the scalability of the solution?

Many businesses have been added, so PeopleSoft is highly scalable. We have 8,000 employees, but my previous company was a huge global organization with thousands upon thousands. 

How are customer service and support?

Since I joined this organization, I haven't contacted Oracle support, but we implemented Oracle HRMS in my last company. This was back in 2005 or 2007. At the time, IBM was an implementation partner, and we interacted with Oracle's tech team. We went to Bangalore to meet them, and they were quite helpful.

Which solution did I use previously and why did I switch?

I've worked for different companies, and each had its own ERP solution. My previous company was using Aramco, but they switched to Oracle. Then I another company with no HR system, so everything was manual, but they implemented SAP. 

I joined my current company in 2011, and they were using PeopleSoft, but they merged with another firm that was using SAP. Now we have a hybrid system. Some of our modules are SAP, and others are SuccessFactors or PeopleSoft. We're also using Cornerstone OnDemand for training, learning, and development. 

What other advice do I have?

I rate PeopleSoft 10 out of 10. I think PeopleSoft is a good tool for HR administrators. It's easy to navigate compared to the other ERPs. The management of the tool is straightforward from the employee's perspective, so the employee experience is good. PeopleSoft is intuitive, so no one needs to be taught how to use the system. It's self-evident, like Facebook or Twitter. SAP is a little more technical, and you need to understand coding.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Architect at Alten
Real User
Top 20
Simple setup, excelland support, but more connected needed
Pros and Cons
  • "PeopleSoft is scalable."
  • "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."

What is our primary use case?

Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.

Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.

What needs improvement?

PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.

In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

The stability of PeopleSoft is good.

What do I think about the scalability of the solution?

PeopleSoft is scalable.

How are customer service and support?

The support I have received from PeopleSoft has been excellent.

How was the initial setup?

The initial setup of PeopleSoft is easy.

I rate PeopleSoft a four out of five.

What about the implementation team?

PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.

What other advice do I have?

I rate PeopleSoft a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Vice President, Senior Applications Consultant with 1,001-5,000 employees
Real User
It allows for some configurability without coding, but initial deployment is a complex process.

What is most valuable?

It’s more configurable than it used to be. This makes it easier. You have opportunities where coding is not required and I think that’s the direction they are heading in, but if you have complex needs this does create an issue.

It has definitely evolved over time. I like the direction they are going in. It’s more robust now than it used to be, although sometimes that’s a good thing and sometimes a bad thing!

What needs improvement?

It requires more technical expertise to weed through code and see what’s happening behind the scenes to actually deliver a solution that the end user is happy with. They are trying to make it more flexible. It certainly requires more technical savvy expertise than in the past.

For how long have I used the solution?

I have been working with PeopleSoft for around 15 years.

What was my experience with deployment of the solution?

First deployment always takes a little work, and we came from the legacy system to the PeopleSoft world. Within the legacy world, we had three systems that didn’t really communicate with one another. I can’t say that it’s become easier over time, from our first implementation to what I deal with now. It’s a complex process, as it just depends on how many systems you are working with and maintaining. I think the first one was certainly easier than the upgrades that we have to deal with since.

Which solution did I use previously and why did I switch?

We used legacy systems previously.

What other advice do I have?

I would definitely recommend for people to look around at other vendor software. It of course depends on the needs of that business. I think it’s a good product it has its problems because the software is made to fit across many organizations as Oracle tries to make it fit across many industries. However, I definitely enjoy working with the software as I have been working with them for so long.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Manager - Enterprise Business Systems at a healthcare company with 1,001-5,000 employees
Real User
Flexible, highly customizable, and reliable
Pros and Cons
  • "PeopleSoft is resilient and has the flexibility for us to customize it."
  • "One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."

What is our primary use case?

PeopleSoft is an HR management system.

How has it helped my organization?

The solution has benefited our organization, it has allowed us to be able to manage employees' information in the system.

What is most valuable?

PeopleSoft is resilient and has the flexibility for us to customize it.

What needs improvement?

One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether.

The solution is not that effective for mobile devices.

For how long have I used the solution?

I have been using PeopleSoft for approximately 10 years.

What do I think about the stability of the solution?

PeopleSoft is stable and reliable.

What do I think about the scalability of the solution?

The scalability is good for PeopleSoft.

We have approximately 6,000 people using this solution.

This solution is being extensively being used in my organization and we will increase usage as needed.

How are customer service and support?

The technical support is average.

I would rate the technical support of PeopleSoft a three out of five.

How was the initial setup?

The implementation is not difficult. The full deployment takes approximately one year.

What about the implementation team?

We used consultants for the implementation of the solution. The solution requires a fair bit of maintenance and we have a five to ten-person team that looks after it.

What other advice do I have?

My advice to those thinking about implementing this solution is it is a dying technology. If anybody wants to implement something similar they should be looking for new systems.

Oracle is not investing much into PeopleSoft. They are not enhancing it. However, they are doing some kind of change but it's not significantly enough, which could significantly help their business users.

I rate PeopleSoft a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.