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Technical Team Lead at Rotary International
Real User
Mar 21, 2023
A stable solution that assures its users a guaranteed return on their investment
Pros and Cons
  • "PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft."
  • "The solution's initial setup is not straightforward."

What is our primary use case?

Regarding use cases, our company uses PeopleSoft for its entire ERP suite. PeopleSoft remains the best ERP solution available in the market, particularly for those focused on financials, HCM, or supply chain management. The solution's processing capabilities, integrations, stability, and availability of resources on the internet are among its amazing features. I would like to see Oracle ERP Cloud, which is new in the market and has been around for five to six years, eventually reach PeopleSoft's level. It is also important to note that the amount of information we get on the internet is very limited when you compare it with what you get on PeopleSoft. In short, PeopleSoft is amazing.

What is most valuable?

Regarding features, PeopleSoft excels in several areas, like stability, portability, and integrations, including PeopleSoft Component Interface. PeopleSoft Application Engine handles all batch-related jobs. Despite being around ten to fifteen years old, the Application Engine remains one of the best solutions in the market today, given its reliable performance.

When it comes to features, PeopleSoft's General Ledger functionality stands out. Creating and posting journal entries is seamless, with a low risk of errors. Even if errors occur, the system provides informative error messages rather than cryptic ones. So, even functional users can understand it very quickly.

What needs improvement?

At present, many clients are moving from PeopleSoft to Oracle ERP. However, to be completely honest, I believe that we should conduct a need-gap analysis in our company to determine if we must move away from PeopleSoft.

Regarding additional features of PeopleSoft in the next release, I am uncertain when it transitions to a SaaS product. Currently, PeopleSoft is more of a PaaS product. I expect PeopleSoft to eventually become a complete cloud solution to compete with other ERP products, including Oracle's ERP products. In short, I would like to see PeopleSoft's integration with ERP improve.

For how long have I used the solution?

Our company works with Oracle PeopleSoft, and we have been using this solution for almost twenty years. Currently, I think we use PeopleSoft PeopleTools 8.57. However, I am not sure of the version we use, but we are currently upgrading to a newer version of PeopleTools. Our company is currently upgrading our test environments to the latest version, and we will be upgrading our production environments within the next month or so.

Buyer's Guide
PeopleSoft
March 2026
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

For stability, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Since PeopleSoft is a PaaS solution, it can be scaled up in terms of CPUs and memory while having the option of being hosted on Oracle Cloud. This allows for a straightforward process of scaling it horizontally and vertically simply by raising a request for scalability.

To consider the number of users using the solution within our company, it's worth noting that our company currently has approximately 60 employees, which marks a significant reduction compared to the past when we had over 800 employees.

We have been phasing out the use of PeopleSoft since we moved to Oracle ERP. Therefore, there are no plans to increase the number of users for PeopleSoft.

Which solution did I use previously and why did I switch?

We work with Oracle Cloud Infrastructure. We also use Oracle PATH, Oracle RXi Reports, and Oracle OBIEE.

In our company, for more than twenty years, we have been using PeopleSoft. So, we were using a custom legacy application where we did not have any ERP. So we had the standalone machines talking to each other where we had a lot of data issues, integration issues like data conflicts and all. After implementing PeopleSoft as our ERP solution, I mean, we could get away with many other different subsystems. And with different technologies built into PeopleSoft. So we should get one system to help us and dissolve all those needs. We had many legacy systems.

For more than twenty years, our company has used PeopleSoft. Before implementing PeopleSoft as our ERP solution, we were using a custom legacy application, which led to a situation where standalone machines had to communicate with each other, resulting in numerous issues related to data management and integration issues like data conflicts. However, with the implementation of PeopleSoft, we could do away with many other subsystems we had in place, owing to the different technologies built into PeopleSoft. As a result, we got one system that could help us dissolve all of our needs. Previously, we had legacy systems.

How was the initial setup?

The solution's initial setup is not straightforward. Additionally, PeopleSoft is not a cloud-based solution at present. Therefore, if Oracle focuses on converting PeopleSoft into a cloud-based solution, it would be really helpful for our company. Regarding the time required for deploying the product, if one considers PeopleTools upgrade and requirements, it usually takes around a day or two since the changes in the features of the solution can provide for the solution's upgrade. This way, one can have complete control over the solution. We used PeopleSoft Change Assistant to deploy the solution.

We have a technical team for deployments and maintenance. So, compared to other PaaS products where you don't have any control over deployment, with PeopleSoft, we have total control over the deployment process, including the timing and method of deployment and the ability to perform audits on the deployment.

What about the implementation team?

The implementation process of the solution can be carried out with the help of an in-house team.

What was our ROI?

The ROI for the solution is good. Our organization has stuck with the solution for more than twenty years. So, from the aforementioned fact, one can imagine the solution's ROI. I would say that the solution's ROI is 100%.

What's my experience with pricing, setup cost, and licensing?

I'm not into the part that manages the solution-related expenses. Right now, we are only paying for the solution's tools version, which is not hefty for our organization. The expenses related to the solution are nominal.

What other advice do I have?

PeopleSoft is an amazing solution. Its users can have total control of the system, including PeopleCode, Application Engine and Component Interface, along with many other tools delivered by PeopleSoft. Overall, I rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1954608 - PeerSpot reviewer
Human Resources at a university with 201-500 employees
Real User
Oct 21, 2022
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
  • "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
  • "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
  • "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."
  • "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."

What is our primary use case?

We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.

What is most valuable?

The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.

What needs improvement?

PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.

What do I think about the scalability of the solution?

The scalability of PeopleSoft is very good.

We have over 10,000 employees and all of the employees utilize the solution in some way.

Which solution did I use previously and why did I switch?

I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.

What other advice do I have?

My advice to others is for them to do their research before they choose a solution.

I rate PeopleSoft a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
PeopleSoft
March 2026
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
reviewer1501470 - PeerSpot reviewer
IT Strategy and Innovation Director at a insurance company with 10,001+ employees
Real User
Jun 21, 2021
Easy to customize, but it's a legacy product and not a modern tool
Pros and Cons
  • "I often say that PeopleSoft's greatest feature is how customizable it is."
  • "I love how easy it is to customize."
  • "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."
  • "We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product."

What is our primary use case?

This solution is our primary HCM product. We use it for core HR, payroll benefits, time, labor, Regs, and Legs.

How has it helped my organization?

You can meet the business needs of any of our Stakeholders.

What is most valuable?

I love how easy it is to customize. I often say that PeopleSoft's greatest feature is how customizable it is.

What needs improvement?

We are in the process of migrating from PeopleSoft, Oracle HCM Cloud, and Taleo.

Their greatest challenge is how customizable it is because the more you customize, the more the total cost of ownership increases.

We have already deployed it and we have had it for several years but we are switching to a modern HCM SaaS cloud product. We chose Workday, and we are in the process of implementation.

For how long have I used the solution?

I have been working with PeopleSoft since 1995.

We are using the most up-to-date version. 

PeopleSoft no longer has true versioning. They do PUM upgrades and we stay current with our PUM upgrades.

What do I think about the stability of the solution?

We have not experienced any issues with the stability of PeopleSoft.

What do I think about the scalability of the solution?

PeopleSoft is a legacy product and I feel that they have effectively taken care of customers who want to stay on PeopleSoft. From that perspective it is scalable, but certainly not modern. It was created in the early 90s.

I refer to our business partners as clients but they are internal. I am their IT, strategy, and planning. I work with our business strategy teams for the technology enablement of their business needs.

We have 85,000 users.

How are customer service and technical support?

Because it's on-premises, we don't rely on Oracle for support. We have our internal team for production support.

Which solution did I use previously and why did I switch?

I am also using Oracle Taleo, Oracle HCM Cloud, and Ceridian.

Ceridian was a great product, but we made a company change and the new company used PeopleSoft. 

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Oracle doesn't charge us for all of our customization's but we have an in-house development team that does the customization.

What other advice do I have?

Given that it's a legacy product, there's not a lot of people who are looking to deploy PeopleSoft. We will be moving to a modern solution.

There are no additional features that I would recommend and that it is a legacy product.

Because it is not a modern tool, I would rate PeopleSoft a six out of ten. It was built on 1990s technology.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Douglas Gray - PeerSpot reviewer
Principal Consultant at Orpheus Consulting
Consultant
May 11, 2023
Richly configurable, and offers great customizations
Pros and Cons
  • "It's very fully featured. It has more features and more configurability than SAP."
  • "It would be nice if it became even more declarative in its development."

What is our primary use case?

I've put in project costing and/or P2P systems for places like the European Investment Bank and IFAD.

What is most valuable?

PeopleSoft is a fantastic solution. It's deployable in the cloud. 

It's very fully featured. It has equal in feature/function and more configurability than SAP.

The customization is great. Also, you can change it significantly without having to write much code. That's a big benefit for multinational organizations. 

It's very stable.

Technical support is decent.

The solution is incredibly scalable.

What needs improvement?

It would be nice if it became even more declarative in its development so that, basically, you don't have to write any code like with Salesforce

It's pretty much fully featured right now. They're mostly bringing out small improvements to existing features and then expanding the product set.

For how long have I used the solution?

I've worked with the solution for 25 years. I worked with the solution up until six months ago. 

What do I think about the stability of the solution?

The solution is extremely stable. 

What do I think about the scalability of the solution?

The solution scales well. It's extremely scalable - so much so that it's the only thing that can handle high volume customers like Amazon with their millions of employees. 

How are customer service and support?

Technical support was great. It's still okay. 

Which solution did I use previously and why did I switch?

I'm also familiar with SAP, which doesn't have as many configuration capabilities. I'm also familiar with Workday.

Peoplesoft is your own instance. You're not stuck in a multi-tenant deployment where you have no control over the features or the functionality.  PeopleSoft, due to the fact that it's your own instance and even in the cloud, it's not run as SaaS. With PeopleSoft, have complete control over what you're doing, so you can customize and change a lot. Even in the cloud it runs as single tenant PaaS which gives a lot of advantages. 

How was the initial setup?

It's quite straightforward to implement the solution. There are a lot of configuration choices; however, it's very simple and straightforward when you understand what you're doing.

The time it takes to deploy with any of these systems is based on the client, not the software. If you have a client that knows what they want to do, it's quite easy. It's quite quick. However, it just depends on the mindset of the client. Do they work in an agile way, or are they still stuck in waterfall? A lot depends on the experience level and maturity of the customer's processes.

There's always maintenance. Oracle releases two or three service packs a year to upgrade. They went from a big release model to a small service pack-driven release model. There are now functions and new features that get dropped in every six months or every four months. You have to be aware of that if you want to take advantage of the new stuff. 

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

If you are running an financial institution or project-driven organization, there is no better solution than PeopleSoft. 

Overall, I would rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
IanCampbell - PeerSpot reviewer
CEO at a consultancy with 1-10 employees
Real User
Top 5Leaderboard
Feb 5, 2023
Overall useful features and beneficial navigation customization
Pros and Cons
  • "All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
  • "The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients."

What is our primary use case?

I focus on financial supply chains and treasury modules in PeopleSoft. They're used by every one of my clients. Additionally, I have clients that use campus solutions and use payroll. The footprint is much larger than what I service.

How has it helped my organization?

PeopleSoft plays a crucial role in executing daily operations, generating reports, and managing procurement processes.

What is most valuable?

All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial.

What needs improvement?

The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients.

The needs and preferences vary for each industry and client, but a recurring request has been for improved data analytics capabilities. The work centers have provided a useful tool for customizing the navigation, however, I believe the code needs to be optimized to increase efficiency. Clients often have demanding workloads, and when they all have customized work centers, it puts a strain on the system.

For how long have I used the solution?

I have used PeopleSoft for approximately 22 years.

What other advice do I have?

I rate PeopleSoft a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Moses NYOTA - PeerSpot reviewer
Senior Software and Cloud Engineer at Velocis Technologies LLC
Real User
Aug 5, 2022
Business enablement tool that offers easy scalability and good technical support
Pros and Cons
  • "It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features."
  • "It is a very stable ERP solution, supported on Oracle Cloud and providing extensive features such as perfect load balancing and automatic scaling of the ERP deployment to handle millions of users."
  • "This solution could be improved by lowering the cost of support."
  • "This solution could be improved by lowering the cost of support."

What is our primary use case?

PeopleSoft is an ERP and provides the software that gives a whole view of a company. From the delivery of raw materials and output from manufacturing plants to distribution, sales and accounting. It provides a unified view and a single source of truth for enterprises. We have 10 clients and those 10 clients have many users who use this solution.

What is most valuable?

It is a very stable ERP solution. It is also supported on Oracle Cloud and provides extensive features. For example, we are doing load balancing and it does this perfectly. When more people need to use the system, Oracle Cloud infrastructure automatically scales up the ERP deployment so that it can handle millions of people using it.

What needs improvement?

This solution could be improved by lowering the cost of support.

For how long have I used the solution?

We have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scaleable solution due to the fact that it is cloud based. If the demand increases, the backend servers are able to detect that and scale automatically.

How are customer service and support?

The technical support for this solution is good but it is expensive. You have to subscribe to tech support. If you don't subscribe and pay, you don't get support. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite complicated. It requires knowledgeable and experienced people to set it up. It took a whole day to set up and two or three days for training of end users. 

What's my experience with pricing, setup cost, and licensing?

This solution offers annual licensing. We pay per user. 

What other advice do I have?

I would recommend this solution to other users. That being said, I would rate Microsoft Dynamics ERP higher than this solution. Microsoft products are better suited for small-scale businesses. 

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Technical Architect at Alten
Real User
May 17, 2022
Simple setup, excelland support, but more connected needed
Pros and Cons
  • "PeopleSoft is scalable."
  • "The support I have received from PeopleSoft has been excellent."
  • "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
  • "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."

What is our primary use case?

Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.

Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.

What needs improvement?

PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.

In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

The stability of PeopleSoft is good.

What do I think about the scalability of the solution?

PeopleSoft is scalable.

How are customer service and support?

The support I have received from PeopleSoft has been excellent.

How was the initial setup?

The initial setup of PeopleSoft is easy.

I rate PeopleSoft a four out of five.

What about the implementation team?

PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.

What other advice do I have?

I rate PeopleSoft a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies
Real User
Apr 11, 2022
HRMS that is scalable and stable but is complex to setup and implement
Pros and Cons
  • "PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
  • "PeopleSoft is mostly used for payroll and core HR functionality, and some customers use it for its finance module."
  • "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
  • "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."

What is our primary use case?

PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.

What needs improvement?

As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.

What do I think about the stability of the solution?

This is a stable solution that has been on the market for many years. it was acquired by Oracle. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.

What's my experience with pricing, setup cost, and licensing?

Annual subscriptions are offered from a pricing perspective. 

What other advice do I have?

I would not recommend PeopleSoft over other solutions in the market that are easier to implement. 

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.