PeopleSoft Reviews

Having a complete enterprise solution where all the reporting is in our own centralized system is great. Also, having capabilities for analytics and reporting needs is highly valuable for us.

It's improved or functioning as we went from a mainframe legacy system to an ERP solution, so it's just a whole different world. It's like comparing apples and oranges, as the benefits are all over the place because we didn't have the capabilities that we have now. It did take getting used to, but we're in a much better place.

It needs more reconciliation between the modules.

We've had no issues with deployment.

It is a stable product, and we have had no issues with instability.

It has scaled well for our needs.

We've opened tickets and the IT side handles that as I'm more on the functional side. We send the request to IT and they opened up the tickets, but the turnaround time is a little long.

It was a complex setup. There were a lot of man hours involved as it was a big project.

We implemented it with our in-house team.

No, we did a pilot program ten years ago and we already had the licenses and infrastructure in place for it.

Setup and configuration is key. It takes a lot. It depends on where you come from, though. If you're coming from another software that integrates, it's an easy implementation, but if you're coming from a thirty-year-old mainframe system, you're going to have some tough times ahead.

This is primarily used as a business system.

The time system is what we get the most benefit from.

We needed to do a lot of integration with third-party applications in order to get the functionality that we needed.

The API integration could be better.

I have been working with PeopleSoft for more than ten years.

We have experienced a couple of bugs while working with PeopleSoft.

We have been in touch with technical support and feel that it was good, keeping in mind the scope. They do not support third-party applications, but for what they are responsible for, it is good.

The initial setup was straightforward and didn't give us any trouble. However, when we had to integrate many other modules, it was an extensive process.

This is a good product and I recommend it, although it depends on the use case for the business. There are advantages and disadvantages and you need to consider the objective. On this basis, every organization measures differently, but I definitely recommend it. That said, there is no perfect product.

I would rate this solution a seven out of ten.

One of the best on-prem ERP systems on the market with robust features. It is a complete suite with modules that fully cover all the needs of any business. Also, it is highly customizable.

Our business is very unique and we need a system that allows to be extended and customized to meet the needs of our users and customers.

Upgrades are lengthy and costly.

Over 7 years.

By having a team of experienced analysts and the use of consultants and good project managers the deployment was flawless.

By having an on-prem system, our infrastructure team has 100% of control of the system/DB and hardware.

No problems.

Oracle support could be better.

Oracle support could be better.

We went from a homegrown system to PeopleSoft.

It is complex because it needs to be properly configured to meet the needs of the organization.

In-house and consultants.

It is strong in business processes and technology. The technology is open-ended. The user interface is much more stable and really robust. The strength of PeopleSoft is that the business processes are solid.

I work with the end users. I manage big projects, multimillion dollar projects. I work as a business analyst, or as a functional lead, finance lead. I find that technology is great, technology is always great. Oracle improves it in terms of integration, porting, better tools, better user interface. But, if you go and talk to the lowest level of the users – the people who enter the invoices, the vouchers, the general entries, add an asset, create a PR requisition, or enter the employee information – they still think that they do not have the tools to enter the data in a much more easier way. There still is a big complaint. They cannot go and get a report that easily. They cannot go in and see the information they want that easily. There is a lot of room for improving the user interface.

Every time we see a new PeopleSoft release, either an application release or a tool release, people get excited to see what is in it. That is fine, but you see that they're not offering anything for the end users to easily enter the data, or easily go and edit the data. That is one area there is a lot of room for improvement.

I rate it that the only area they can improve is the user interface.

I have been using it for 18 years.

It is an absolutely stable solution. We can take a clue from the implementation of PeopleSoft. If you look at their clients – PeopleSoft has all these government companies, huge public-sector companies –they all have PeopleSoft for decades. They're still with PeopleSoft, and they're really loyal customers. That testifies that PeopleSoft is a very stable product.

It is scalable, absolutely. Scalability is one of the factors for implementing PeopleSoft; scalability, in terms of integrating with other software vendor’s applications, such as financials, supply chain, or manufacturing. At the same time, it offers integration with third-party applications. Because the technology is open-ended, you can easily build integrations, either with third-party applications or within PeopleSoft; PeopleSoft HRM with our EPM product, or with our other Oracle CRM products. It does offer the scalability factor there.

Technical support is always an area that is a little sticky. PeopleSoft are doing OK in their space, but there's certainly a lot of room to improve there. I've been working with themfor almost two decades. If you look back 20 years compared to now, there has been significant improvement there. Still, there is a lot of room to improve there.

Customer service per se is good, but the methodology or the time they take to resolve some of the issues is more than expected.

The complexity of the setup and configuration depends on the business problem that we have. If you are a seasoned guy – a PeopleSoft consultant, a functional or solution architect – and you know the problem, you can fix it quickly. I think PeopleSoft is very reasonable. They have designed their system very, very well, keeping in mind the best of the best business processes all over the world, catering to verticals in all the industries. I find it reasonably good. I don't find it too complex, because you're expected to be an expert in that. Not everybody can go and do it.

I've seen Oracle Financials; I've seen SAP. PeopleSoft is a very solid and robust product. Like I said, they have captured the best of the best business processes. Coupled with that, the technology is very stable and the scalability is there.

I find that the user interface is very comfortable and convenient to use. It's pretty intuitive for what I need to do.

Because the UI is to easy to use, it makes our work processes flow more efficiently, which, of course, impacts cost and time savings.

There are some small things I'd like changing, but the big thing that needs work is their technical support. They're really lacking in terms of timely responses to our trouble tickets.

I've used it for about four years.

We don't have issues deploying it.

It's a mission-critical application for us, and we've found that it has the stability that we need. We haven't really had issues with instability.

We've had to do some scaling, and it's been able to handle the additional workload. We've had no issues with the inability to scale the solution for us.

7/10 - Just responsiveness tends to be an issue. They seem to be knowledgeable once we can get the involvement needed.

There's always room for improvement, but we're overall happy with the solution.

My primary use is to keep track of clients.

The most valuable feature is that it's easy to use.

An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice.

I've been using this solution for a few months.

I'd rate this solution as eight out of ten.

The Strategic Module – with features such as Profile Management, Performance Management, Career Planning, Succession Planning, Recruitment, Global Payroll, and Administer Training.

Organizations can manage the talent that support business objectives.

There is room for improvement in the Operation Module, such as Time Labor, and Global Absence, where every country has different regulations. That's the challenge for Oracle: to bridge the customization.

I have been using it for six years.

We have encountered stability issues, but the latest version is more stable.

I have not encountered any scalability issues.

Technical support is good.

We use different solutions because not all systems comply with all regulations.

Initial setup complexity depends on the user’s needs; if the requirement from the client can use the standard setup, then the implementation will be straightforward, but if there are many requirements that cannot use the standard setup, then setup and customization will be complex.

Oracle PeopleSoft HCM is one of the most expensive systems in the HCM area, so if the organization has budget limitations, then I would not recommend this system.

Before choosing this product, I did not evaluate other options. It was a management decision.

If the organization has a sufficient budget and wants to manage talent and support business objectives, then this is the answer.

There are several new features in the PeopleSoft tool set that I've found particularly valuable, such as grid control and related actions.

It allows our business users to access information in a format that's easier for them to digest than just raw data.

The main area for improvement would be with performance in some cases, specifically with migrations. We've had to address some of those issues recently.

We've had no issues with deployment.

It's pretty stable, but it does depend on the release, like how early you are on the release that you are adopting. Stability on a particular version becomes better after a certain release of that version.

It has pretty good scaleability. We've had no issues scaling it for our needs.

The level of technical support varies, but we've been pleased with the ticket resolutions for the most part.

The implementation was done before I was at the company, but I haven't heard that it was particularly complex.

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