PeopleSoft Reviews

I basically deal with order management, purchasing order, inventory and accounts receivable.

In general, this solution is user-friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do.

I believe this software is quite easy to work with, because I have used other software, such as SAP. I find Oracle and SAP are both easier to work with than other apps.

The other reason I use this solution is because I have only worked for one and a half years with SAP, whereas I have been working with Oracle for nine years, so I have more experience in Oracle and I find it more user-friendly.

I think the inventory part it should be simplified. There is the GR, or Good Receipt note, which is the time that the materials come in, and the workdays, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get better clarity over it.

I would like to see order management or purchase order screens, with all of the information there on a single line, so you just have to scroll the page to the right side to view all of the information. If you work in inventory, however, you have to keep on changing the screen, one after another. I think that is not perfect, so improvement can be done here.

In terms of additional features, I would like to see a list of employees entered into the organization, their attendance, payroll, and other things that are more linked to Oracle. Only the name of the employee which is entered into the Oracle Master is there, but the in and out system of an employee and other things like payroll, salary, etc., are not included in Oracle. For those things, we have to use another software or ERP.

For human resources, we have one ERP and for daily transactions, we have another ERP. I think Oracle can take this part of the detailed system and attendance into Oracle so that it is right there in one ERP. Oracle could handle all of the transactions, whether they are in human resources, accounting, supply chain, or any other department.

I've been working with Oracle PeopleSoft for more than nine years.

Sometimes when a month is closing, there is a huge number of invoices that are being generated and many orders being placed by customers. At that time, there is a huge invoice created and the server cannot handle the capacity. Then the invoice gets stuck up in between. The time-lapse is due to this and due to the fact that the order cannot be generated during this time, may mean that two percent of your opportunity is lost. 

Apart from that, stability is good. If you take a calendar month of 30 days, from the 4th to the 25th, all is well and good. After getting to the 30th, which is the peak time of sale, I think the software hangs up too much.

There is too much demand from customers at that time, so you have to handle it very well so that none of the other invoices are getting stuck. You also need to make sure pickup and delivery are on the spot and on time.

This solution can be expanded at any time. Initially, we started in one department and then another department got used to it. Later on, other departments began to use it. In our entire company, we have 27 branch offices and four factories. Initially, it was only implemented in the head office to get people used to it. Now, the entire company has been using it, including branches and our department center, all of the 10,000 employees have been using it. It's scalable. Everybody is used to it now.

It's used by 10,000 people. We have 10,000 employees here.

I've always been in touch with technical support because I love to actually see the coding they do behind the bug releases. I don't understand that much, but my curiosity makes me just want to know what they write there and how they put the command in it to clear the invoices, etc. When I see at the end of the month that it gets stuck, they clear the errors from the back end. There are also many times when there is a load on the servers, so they jointly come up to the other end and they write some of the other code.

I really don't understand the technical part, but I enjoy seeing it and I think that they do a great job. There is a functional coordinator and there are technician coordinators, though we as the users are not supposed to interfere with the technical people. Functionality has to coordinate with technical, but there are some people who can directly talk to the technical guys. For instance, when you are stuck, there is a problem with the server, or the invoices are getting stuck, I am one of the people that can go and ask them.

In terms of technical support, I can approach them directly and ask them for assistance. Instead of going through the functional team, I ask them directly. It's a direct communication, so it goes faster.

The initial setup is straightforward. It is not complex.

Initially, we needed help to implement this solution because I was an SAP user, so getting into Oracle, I needed consultants to understand it. Obviously, if you're moving from one ERP to another ERP, you need to get help from somebody to get educated. There was a data consultancy which was reappointed here to train each and every one of them.

We were trained at first until they trained the trainer. You get your first training and then you can train other people.

Based on my experience, if your company is expanding on a very high level and already has good growth in it, you could do very well with Oracle. If you want to develop your own project as well, which involves standardized as well as customized forms, that would be another reason to go with Oracle.

SAP has their own advantages as well, so I would not say that Oracle is the best platform. You could go with SAP also. It depends which company asks for which ERP software.

I would rate this solution as seven out of ten.

This solution is similar to SAP SuccessFactors, and Workday. 

PeopleSoft HRMS is an ERP software which was one of the leading successful software in North America, in the Canadian Region.

We have implemented multiple modules that are the core HR function management, performance management, training, administrative training, access management, global payroll for India, and recruitment.

The most valuable feature is the core HR, the strength, how the data is captured, and position management that gives flexibility in different organizations.

Also, the work center where you can see the different steps in your activity guide. There are different tasks that need to be performed for a recruiter to set up an activity guide. He can see all of the tasks to complete the upgrading for a new hire.

The ease of use. PeopleSoft is easy to understand, where any end user that is logged in can easily navigate through the menus. You don't need any help as long as you have the instructions. 

The reporting needs to be improved. 

It would be helpful for the end-user if the reports were customized. They would be able to select the fields while generating their reports.

In the next release, they can look at reducing the price.

This solution is stable.

This solution is scalable.

We have eight thousand users with different companies.

The technical support is very good.

The initial setup is straightforward. It is not complex.

Deployment depends on the size of the organization. If you are just installing it, it can take a week, but if you are installing, and doing a quality implementation it can take five to six months, which would include doing analysis, customization, and testing.

I don't know if they are still providing licenses or if they have suspended licenses.

There have been a lot of upgrades in the 9.2 version with the UI and implementation of data analytics, HR analytics, the analytics dashboards have been introduced, the mobility, and the ability to use PeopleSoft applications on a mobile device.

The features are good but you will have to do cost-data analysis with other modules and if it fits you can go for it. It is a good product to go with.

You get all of the features, and anything that you don't get, you can customize.

I would rate this solution an eight out of ten.

The primary use case of this solution is for HR, payroll, benefits, time and labor, e-pay, absence management, and position management.

Peoplesoft is the best payroll software in the market.

For HCM the editing criteria, especially for the time and labor section, the editing tool needs improvement. The 9.2 Time and Labor came with a lot of features. People didn't use them, instead, they used their own.

The financial interface should be optimized. It's not the best way to do an interface between HCR and financial. It runs like it was a patch job. In the past, the financial was separate and HCR was separate. When they came out with a new interface, people were too lazy to undo their current work.

Commitment accounting also needs improvement. 

If there is another release, they should look at going to mobile computing to stay competitive.

The solution is very stable, especially the payroll.

This solution is scalable.

If you know PeopleSoft, then the setup is straightforward.

If you go to the PeopleSoft education sector they make it complicated and people don't understand.

It's important to provide consultants with proper training. Often the implementation is completed incorrectly and they blame the solution. It's not the solution, rather it's the people who implemented it incorrectly. If it's not set up correctly then it will take the software forever.

The licensing depends on the number of people using it. The fees are based on the number of users you have and the number of features or options you require.

They can sell it based on the population. For example, if you have five thousand users they will charge a base amount per user. It's approximately $3,000,000 to $4,000,000 USD per year.

It also depends on the size of your company. If your company is small then you can take a different licensing, such as a constant number. Or, if your company is growing and is dynamic then you would select the license for the number of users and the features you require.

It comes in bundles for HCM, which has HR, benefits, payroll, and time and labor. Whether you use all of these features or not, it's there for you.

To obtain a certified license as a consultant it will cost you a few thousand dollars. I don't believe in the licensing process. I was on a plane once and a woman was sitting next to me and she was completing her license online but she was on the phone asking her boyfriend for the answers to the questions asked. This is not a trustworthy or reliable way to obtain a license.

They also have a separate license for contract management, for people who do contract payroll.

It's important to know the product, but know the business, it's just as important.

Most are going with cloud solutions because they don't want the IT departments. When you go with the cloud, you have to accept it, you can't change it. Anytime there is a change you have to pay for customization and that is very expensive.

People should understand the features and the payroll policies to have it work correctly.

PeopleSoft had Canadian and US payroll tables in the same table and you have to know or remember to put the correct payroll code.

I don't believe in obtaining a license, it's about the working experience.

People are now interested in WorkDay, for mobile computing. 

WorkDay was initially put in place to replace PeopleSoft from the people who designed PeopleSoft. They aimed to replace PeopleSoft with WorkDay because they were upset that PeopleSoft sold. It was a hostile bid and they didn't want to sell but it got sold.

Peoplesoft has been in business since 1988, they are very mature.

Review the implementation of your existing software.

If you are looking for payroll software, PeopleSoft is a solid system.

I would rate this solution an eight out of ten.

We use the product in our everyday HR functions. I use it to verify salaries or employment dates, examine transactions submitted by my team, check recruitment postings, and ensure the implementation of performance reviews.

I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI. 

The product is not intuitive, and finding the right candidate can be arduous. 

I have been using the product for four and a half years. 

I rate the tool's stability a nine out of ten. 

I rate PeopleSoft's scalability a seven out of ten. My institution has several thousand users here. I don't have the exact number of those with the same access as me, but in our unit alone, there are probably around 20 people connected to HR with similar access. University-wide, though, we're looking at several thousand users utilizing the software.

We have our technical team to resolve the issues. 

The major difference I've noticed between PeopleSoft and other systems I've used lies in its intuitiveness and user-friendliness. Over my four and a half years of using PeopleSoft, I've become more accustomed to navigating it, but for new users, it can still pose a challenge compared to other systems.

I rate the overall product a seven out of ten. 

I have used the product for maintaining employee information for a bank. It is the best HR solution to maintain employee information.

Job data is a valuable feature. The business unit concept is also important.

The Time and Labor module is not that flexible. It's very cumbersome to create the rules.

I have been using the solution since 1999.

The product is very stable.

We had 160 members using the tool in our team. The solution is scalable if we do not complicate it with integrations.

The response time must be improved.

Neutral

I rate the ease of setup a seven or eight out of ten. It takes us weeks to get the proper structure implemented.

The tool is expensive. There are much cheaper products available in the market.

If someone has a license to the tool, I recommend utilizing it completely and reap its benefits. There are so many solutions available in the market on the cloud. Overall, I rate the solution a six out of ten.

I like the speed of the processing and how easy it is to use.

I would like to see it become available again in Mexico. 

I have been using PeopleSoft for the past twenty years.

PeopleSoft is very stable.

PeopleSoft is scalable and we use it with different sizes of servers.  We currently have around one hundred users.

Technical support is not very good and needs improvement in the area of speed in responding to issues.

PeopleSoft has a yearly maintenance fee.

PeopleSoft is a really good product and I would rate it a nine out of ten.

My primary use is to keep track of clients.

The most valuable feature is that it's easy to use.

An area for improvement would be that it's quite difficult to learn how to use this product, and the documentation provided isn't helpful in giving you practical advice.

I've been using this solution for a few months.

I'd rate this solution as eight out of ten.

For most of PeopleSoft's functionalities, everything is related to finance, to manufacturing, to service, and to sales and sales opportunities. The broad scope for most of the year includes these functionalities.

The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit. Then, when we chose Oracle, it was also for the graphical interface, which was already uploaded at that time. These are the two big advantages.

The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP.

We have been using PeopleSoft for almost 10 year now.

Once the setup is done and it's tuned, it is very stable.

It is not that difficult to scale it. If you work in a virtualized environment it is easy to scale. You just have to add a CPU and memory and reboot the thing, and you have the necessary performance. In a RAC environment, you add another member in your cluster, and then you have more performance.

Technical support for the database, for the Linux environment, and for the virtualization layer, is great. However, for the functional PeopleSoft support, we were not that happy. The first thing they say is, "you have to upgrade to the next version, and if the problem is still there, please call us again." That was a little bit difficult. We weren't satisfied with the functional support. For the database, for the virtualization platform, and for the Linux, that was very good.

The initial setup is rather complex, depending on what you want. If you want to set up a RAC environment, then it's more complex and you need additional hardware. You need a skilled Oracle DBA. If you keep it to a single INSERT, it's simpler.

We have an enterprise agreement, which is great because you don't have to look to the number of users every year. You have to send the results of the company to Oracle, and depending on the limits that were defined in the contract by module, you see if you exceeded those limits or that you stayed within them. Then you have to buy additional products and support. It is a flexible model, but it only goes up. So if you come during a more difficult period, like last year with Corona, it never goes down.

On a scale of one to ten, I would give PeopleSoft an eight.

To raise that score they would have to improve the upgrade path to the cloud.

The advice I would give to others who are looking into implementing PeopleSoft is to go directly for the cloud product. Don't do it on-prem. Go directly for the cloud product.