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reviewer1954608 - PeerSpot reviewer
Human Resources at a university with 201-500 employees
Real User
Easy data retrieval, reliable, but not user-friendly
Pros and Cons
  • "The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
  • "PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate."

What is our primary use case?

We use PeopleSoft for most of the modules. For example, we use it for all our job data for all of our employees, E-recruit, time and labor, and performance.

What is most valuable?

The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed.

What needs improvement?

PeopleSoft could improve by being more user-friendly. It's somewhat awkward to navigate.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

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June 2025
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What do I think about the stability of the solution?

PeopleSoft is a stable solution. We haven't had any glitches or disruptions in utilizing it. They do updates fairly regularly and that usually seems to be beneficial.

What do I think about the scalability of the solution?

The scalability of PeopleSoft is very good.

We have over 10,000 employees and all of the employees utilize the solution in some way.

Which solution did I use previously and why did I switch?

I have previously used Oracle Taleo and it's far superior to the E-recruit feature in PeopleSoft. There's more functionality in Oracle Taleo than there is in E-recruit.

What other advice do I have?

My advice to others is for them to do their research before they choose a solution.

I rate PeopleSoft a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Architect at Alten
Real User
Simple setup, excelland support, but more connected needed
Pros and Cons
  • "PeopleSoft is scalable."
  • "PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."

What is our primary use case?

Our company is using the PeopleSoft CRM for receiving data from different sources. For example, our employee management system database data.

Workday information will be stored in the PeopleSoft system. We will create some APAs, through those APA it's a third-party call to connect to the PeopleSoft systems.

What needs improvement?

PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems.

In the next release of PeopleSoft, they should provide multiple connectors to support the latest systems, such as connecting with the Mule and Kafka. Additionally, they should be more reliable.

For how long have I used the solution?

I have been using PeopleSoft for approximately three years.

What do I think about the stability of the solution?

The stability of PeopleSoft is good.

What do I think about the scalability of the solution?

PeopleSoft is scalable.

How are customer service and support?

The support I have received from PeopleSoft has been excellent.

How was the initial setup?

The initial setup of PeopleSoft is easy.

I rate PeopleSoft a four out of five.

What about the implementation team?

PeopleSoft needs an implementor to properly implement the solution. However, once implemented then it is easy to use.

What other advice do I have?

I rate PeopleSoft a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
PeopleSoft
June 2025
Learn what your peers think about PeopleSoft. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,034 professionals have used our research since 2012.
Kumar Madhur - PeerSpot reviewer
Service Delivery Project Manager at HCL Technologies
Real User
HRMS that is scalable and stable but is complex to setup and implement
Pros and Cons
  • "PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
  • "The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."

What is our primary use case?

PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module.

What needs improvement?

As a future improvement, this solution could be configuration-based for an easier setup. To fully customize this solution to implement core HR functionality would take eight to nine months.

What do I think about the stability of the solution?

This is a stable solution that has been on the market for many years. it was acquired by Oracle. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday.

What's my experience with pricing, setup cost, and licensing?

Annual subscriptions are offered from a pricing perspective. 

What other advice do I have?

I would not recommend PeopleSoft over other solutions in the market that are easier to implement. 

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business/Systems Analyst at a manufacturing company with 201-500 employees
Real User
Cheap, well-integrated, and stable
Pros and Cons
  • "Scales up very well."
  • "Global payroll could be easier to use."

What is our primary use case?

My primary use case is for global HR and payroll.

How has it helped my organization?

PeopleSoft is well integrated and has excellent tools to enhance or amend according to business practices. You are also provided with professional help, which means everything can be done without too much consulting. The product includes effective dating, numerous data analysis tools, even for big data, and self-service to handle pages, screens, development, and so on.

What is most valuable?

The most valuable features are the functionality to take care of HR and payroll needs, SQR and SQL tools, and good security.

What needs improvement?

An area for improvement would be PeopleSoft's global payroll capabilities, which could be easier to use. In the next release, I'd like to see multifactor authentication for self-service be added as an inbuilt feature.

For how long have I used the solution?

I've worked with PeopleSoft for twenty years.

What do I think about the stability of the solution?

PeopleSoft is a solid product - no other HR package gives the same flexibility.

What do I think about the scalability of the solution?

PeopleSoft scales up very well.

How was the initial setup?

The initial setup is straightforward and can be completed quickly, though a totally new implementation may take a little longer.

What's my experience with pricing, setup cost, and licensing?

This is one of the cheapest solutions available, and it's also one of the best.

What other advice do I have?

PeopleSoft is easy to develop and maintain. I would rate this solution as nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant Peoplesoft at NYS Consultoria
Real User
A scalable and stable solution
Pros and Cons
  • "The solution is easy to scale, expand and make bigger."
  • "Response time takes very long and requires a person to be awake night and day to benefit from it."

What is our primary use case?

We primarily use the solution for our payroll needs and in human resources. These are the areas in which I have expertise. 

I am acquainted with versions 8.8 and 9.2.

What is most valuable?

The solution allows us to explore the databases and enables people to properly develop their work. 

What needs improvement?

The main issue we have with the solution is that it is very expensive. This presents an issue when it comes to tabulating the many tariffs which exist in Mexico. 

We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it. 

For how long have I used the solution?

I have been working with PeopleSoft for the past 14 years. 

What do I think about the stability of the solution?

We have encountered no bugs or glitches with the solution. 

What do I think about the scalability of the solution?

The solution is easy to scale, expand and make bigger. 

How are customer service and support?

We find the technical support to be very difficult, as it is not local, and we tend to receive a response only the following morning. Response time takes very long and requires a person to be awake night and day to benefit from it.

How was the initial setup?

Deployment takes a minimum of six months and I speak from the vantage point of someone who has a year-and-a-half of experience with my company, primarily in the area of implementation. 

What's my experience with pricing, setup cost, and licensing?

The main issue we have with the solution is that it is very expensive. This is an issue when it comes to tabulating the many tariffs which exist in Mexico.

The calculating of the taxes in Mexico is an issue which many companies face, as this must be done every two weeks. 

What other advice do I have?

I would recommend the solution to others. 

I rate PeopleSoft as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1516176 - PeerSpot reviewer
Vice President - Enterprise Applications at a computer software company with 1,001-5,000 employees
Real User
Stable with good integration capabilities and has the ability to scale
Pros and Cons
  • "It's great for helping users deal with their supply chain."
  • "There can occasionally be complexity in the initial setup."

What is our primary use case?

We are not deploying PeopleSoft for our internal process, but we are implementing PeopleSoft to other organizations. Clients primarily use it for their financials, for the HCM, and some of them do use it for their supply chain.

What is most valuable?

The financial capabilities are great.

We really like the HCM.

It's great for helping users deal with their supply chain.

The stability is quite good.

The solution has the potential to scale. 

It's very easy to integrate with other solutions.

What needs improvement?

I'm not a direct user. I'm more of an implementor. Therefore, I can't speak to what may be missing. If we do need to add something, we can do so for the client via extensions. I'm not sure what a client would like in future releases.

There can occasionally be complexity in the initial setup.

The pricing could be lower.

For how long have I used the solution?

We have been working with this solution for almost six or seven years. It's been a while. 

What do I think about the stability of the solution?

The stability of the solution is excellent. There are no bugs or glitches. It does not crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is fine. We don't have any issues if we need to expand. That said, we haven't had any situations where people wanted to expand anything. Of course, if it also happens it's fine.

We have about 15 clients on the solution so far.

How are customer service and technical support?

Technical support has been fine. They are helpful and responsive. We're happy with the level of support we get. 

How was the initial setup?

The initial setup can be straightforward or complex. We've dealt with both types of implementations. It really depends on the client and their requirements. 

What about the implementation team?

We tend to implement this solution for our clients. 

What's my experience with pricing, setup cost, and licensing?

This solution offers a perpetual license.

While I cannot compare the solution directly to others on the market, I can say that it would be ideal if the pricing was a bit less.

What other advice do I have?

We are an implementor and a partner of Oracle.

In our client's environment, we are using the latest version of the solution. I can't speak to the exact version number.

I'd recommend the solution to other companies, however, it all depends upon the maturity of the customer, and its ability to adapt to this Tier 1 ERP's expertise.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1568328 - PeerSpot reviewer
Senior Manager, Devops, Infrastructure, Reliability Engineering at a financial services firm with 10,001+ employees
Real User
Customizable with a good interface, but is very bad in terms of performance, resilience, and scalability
Pros and Cons
  • "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."
  • "Scalability is not there in PeopleSoft. Its performance and resilience are also very bad. When you're trying to stretch it, it breaks. It is not resilient. It is also not stable. It is stable as far as data is concerned, but the infrastructure is not stable."

What is our primary use case?

We use it for financial books. It is used for bookkeeping, accounting, and reporting.

It is on-premise, and the next logical step in the journey is to either take it to a public cloud such as GCP or go for SaaS.

What is most valuable?

It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. 

As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights. 

What needs improvement?

Scalability is not there in PeopleSoft. Its performance and resilience are also very bad. When you're trying to stretch it, it breaks. It is not resilient. 

It is also not stable. It is stable as far as data is concerned, but the infrastructure is not stable.

For how long have I used the solution?

I have been using this solution for more than 13 years.

What do I think about the stability of the solution?

It is not stable. It is stable in terms of data, but it is not stable in terms of infrastructure. This is because PeopleSoft has to rely on Oracle and Microsoft for the underlying infrastructure stack, so it boils down to how reliable these components are. From what I have seen, Windows is not reliable, and therefore, the time it takes for transaction processing is not good. It takes a long time.

What do I think about the scalability of the solution?

It is not scalable. When you're trying to stretch it, it breaks.

How are customer service and technical support?

Their technical support is not that good. Because we've done so much customization, they don't support us. They support only out-of-the-box features.

How was the initial setup?

It was complex. It was done 15 years ago. I wasn't there when the installation was done, but it was quite complex.

What other advice do I have?

I am not satisfied with this solution because its performance is not good. Everything Oracle promises is under-delivered. For example, version 12c of Oracle Database promises an in-memory capability feature, and they say that in-memory makes your workload super fast, but we haven't seen that improvement. It is a case of overpromising and under-delivering. It is also very difficult to adopt the features that Oracle keeps releasing. PeopleSoft is certainly very flexible, but we cannot use the new features.

I wouldn't recommend this solution because PeopleSoft is now the end of life. There are no new customers for PeopleSoft. I wouldn't suggest anyone to go for it. It is a dying product. Even though Oracle says that it will be supporting PeopleSoft until 2030, you shouldn't go for PeopleSoft.

I would rate PeopleSoft a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Of Risk Management at a financial services firm with 11-50 employees
Real User
Easy to install, has a good interface, and it integrates well with Exchange
Pros and Cons
  • "The PeopleSoft interface is very good."
  • "The whole systematic flow of any query raised to HR should be improved."

What is our primary use case?

This is an ERP product and the best use case is to raise your query to the HR manager. There is functionality built-in for the staff to raise their queries direction to HR.

What is most valuable?

The PeopleSoft interface is very good.

The integration with Microsoft Exchange Server works well.

What needs improvement?

The whole systematic flow of any query raised to HR should be improved. For example, if I raise a query, I cannot see the status. I don't know if it's under review, or if someone is reviewing it or not. If it is taking quite a long time and you're worried about it, then you can't see if somebody has had the chance to review it or not.

In the future, I'm expecting to see a complete user flow. It should be a complete flow of the process for the end-user and it should connect with the line managers, as well as others in the same area.

For how long have I used the solution?

I have been using PeopleSoft for the past seven years.

What do I think about the stability of the solution?

This is a stable product and I prefer to keep using it in the future.

What do I think about the scalability of the solution?

PeopleSoft is quite scalable. We have more than 2,000 users in our organization.

How are customer service and technical support?

The technical support is very robust and I am satisfied with it. They will solve any technical issues that you have with the REP.

Which solution did I use previously and why did I switch?

I have heard about several other similar products but do not have any experience with them myself.

How was the initial setup?

This product is quite easy to install, although I'm not sure how long it takes to complete. It integrates with LDAP services and with Microsoft Exchange Services, so I think that it takes between two and three days.

From a technical perspective, it is not a problem for the end-user to deploy it.

What about the implementation team?

Our in-house team is responsible for the installation of products and integration with other services.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs for licensing.

What other advice do I have?

I can recommend PeopleSoft to all institutions and companies.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free PeopleSoft Report and get advice and tips from experienced pros sharing their opinions.