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reviewer1460898 - PeerSpot reviewer
Lead Consultant at a tech services company with 1-10 employees
Real User
Straightforward to install, with good logging and reporting, and nice support
Pros and Cons
  • "All of the reports and events from different locations can be managed centrally."
  • "Aside from pricing, I don't have any issues with Panorama."

What is our primary use case?

We are a solution provider and one of the Palo Alto products that we implement for our clients is Panorama. This product is a management solution for cloud firewalls.

It is a central management and logging system.

What is most valuable?

When a customer has many locations and they would like to push policies to all of the firewalls from one central location, Panorama is the product that enables customers to do this. They can configure templates and push them out to all locations. This makes it easy to manage.

All of the reports and events from different locations can be managed centrally.

What needs improvement?

Aside from pricing, I don't have any issues with Panorama.

For how long have I used the solution?

We have been dealing with Panorama for more than five years.

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Palo Alto Networks Panorama
May 2025
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What do I think about the stability of the solution?

The product is stable and I haven't faced many issues with it.

What do I think about the scalability of the solution?

Panorama is a scalable solution.

How are customer service and support?

The technical support is nice.

How was the initial setup?

With respect to deployment, they have both the virtualized product as well as the offline version. The initial configuration might take two to three hours, with an additional hour for configuration. I would budget four hours in total.

What's my experience with pricing, setup cost, and licensing?

The price of Panorama is expensive.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Farouk Zyada - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Useful management functionalities an god performance but needs better integration
Pros and Cons
  • "Panorama provides management functionalities."
  • "Integration between Panorama and the Edge Firewall has a lot of issues, like different configuration assets, configuration object templates, lack of flexibility, and not a good browser."

What is our primary use case?

We are dealing with Palo Alto Networks as a firewall.

What is most valuable?

Panorama provides management functionalities.

What needs improvement?

Integration between Panorama and the Edge Firewall has a lot of issues, like different configuration assets, configuration object templates, lack of flexibility, and not a good browser. It needs improvement in saving and synchronization.

For how long have I used the solution?

We have been dealing with Panorama for one year.

What do I think about the stability of the solution?

There is no issue about performance. However, keeping the communication between Panorama and the Edge Firewall is a big issue if there is a different configuration version between both Panorama and Firewall.

What do I think about the scalability of the solution?

We are not working over a complex network, but Panorama manages about six to eight firewalls. We may face a lot of issues when scaling up.

How are customer service and support?

The first layer of support is not very good. The second layer is better.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We switched from a different solution.

What other advice do I have?

Panorama has a lot of issues accessing and configuring the firewall or deploying the firewall from Panorama. I'd rate the solution five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.