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reviewer978189 - PeerSpot reviewer
Sr. Director, Security and Architecture at a pharma/biotech company with 11-50 employees
Real User
Oct 23, 2021
Provides visibility into what is going on, 100% stable, and infinitely scalable
Pros and Cons
  • "Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that."
  • "Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product."

What is our primary use case?

It is essentially a lightweight SIEM, so it'll detect and flag any sort of vulnerabilities or attacks on your network.

I've been using the most recent version of it. In terms of deployment, it is on the cloud. It is a private cloud. It is Palo Alto's Cloud, and I think they host on AWS.

How has it helped my organization?

It centralized the management of our Palo Alto systems. It provided more visibility into what was going on. It sort of gave a single painted glass picture instead of 25 different pictures.

What is most valuable?

Panorama enables you to provision all your firewalls and other things as a cluster. It is quite useful for that.

It is a very simple product. It does what it is designed to do.

What needs improvement?

Its UI and usability could be improved. The way the UI looks could be improved to make it a little bit more intuitive. Other than that, it is a pretty simple product.

Buyer's Guide
Palo Alto Networks Panorama
December 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

It is 100% stable.

What do I think about the scalability of the solution?

It is highly scalable. It is pretty much infinite.

In terms of the users, the Firewall Management team and the Security team use it. There are probably only 10 people who really have access to it. They also take care of its maintenance.

It is being used extensively at the moment. Its usage will just kind of naturally grow over time. As we deploy more devices, we'll put them into Panorama for management.

How are customer service and support?

Palo Alto is very good at technical support. They're a 10 out of 10. They're very good.

Which solution did I use previously and why did I switch?

We used FireMon in the past. It does a little bit more, but it is not as tightly integrated as the Palo Alto solution.

How was the initial setup?

It was very straightforward and very simple. I helped them roll it out and watch them spin it up. I didn't do anything configuration-wise, but I think it took us 10 minutes. It was that fast.

What about the implementation team?

It was done in-house.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly and multi-yearly. It is not expensive.

What other advice do I have?

Be prepared for simple. It is not complicated. You're up and running in 10 minutes, so you'll be surprised.

It is only for Palo Alto products, so you can't scale it to anything else. It does what it is designed to do, which is to manage Palo Alto firewalls and other Palo Alto equipment.

I would rate it a 10 out of 10. It is a pretty simple platform; it is just the UI that can be made a little more intuitive. That's it.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1608327 - PeerSpot reviewer
Cyber Ambassador at a comms service provider with 11-50 employees
Reseller
Sep 8, 2021
Easy to use, updated regularly, and helpful for managing multiple environments, firewalls, and locations
Pros and Cons
  • "The entire ease of use is most valuable. If you're managing firewalls locally with PAN-OS, the look and feel of Panorama is the same. So, you don't have to relearn another product. If you're used to managing firewalls from Palo Alto, you can easily use Panorama to manage them. It looks and feels the same."
  • "Reporting might be an area to improve. It can provide reporting or some sort of graphical representation of your environment."

What is our primary use case?

We use it internally to manage the solutions that we provide to our customers. So, we use it to manage our own firewalls and Prisma Access. We also use it to manage managed firewalls. We can also resell it, but we don't tend to do too many panoramas.

We are using version 10.0.7, which is the latest one under version 10. We're not running 10.1 yet. We don't need to run that.

What is most valuable?

The entire ease of use is most valuable. If you're managing firewalls locally with PAN-OS, the look and feel of Panorama is the same. So, you don't have to relearn another product. If you're used to managing firewalls from Palo Alto, you can easily use Panorama to manage them. It looks and feels the same.

Our primary issue at the moment is to manage Prisma Access because we just switched over to using Prisma Access for our customers. My newest one is in North America. It is a great tool for that. The fact that you can push out your Prisma Access just dynamically and it changes into Prisma Access Cloud is fantastic.

What needs improvement?

It tends to move along fairly quickly in terms of features because it is a part of PAN-OS. We are waiting on one feature that's on the beta at the moment, but that's because we use Okta as our authentication.

Reporting might be an area to improve. It can provide reporting or some sort of graphical representation of your environment.

For how long have I used the solution?

I have been using it for probably two years.

What do I think about the stability of the solution?

There are no reliability issues.

What do I think about the scalability of the solution?

You can manage multiple environments, multiple firewalls, and multiple locations with it. So, it scales really well.

We have just a handful of admins. We have less than five of them.

How are customer service and technical support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

We've always been Palo Alto. The founders of our company were ex-Palo Alto people, so it is always going to be Palo Alto.

How was the initial setup?

I've been using it for two years, but I didn't actually deploy those instances at Panorama. When we recently moved to Azure, I actually deployed it in Azure, and I had no issues. So, I was a complete rookie in terms of deploying it because I'd never done it before. I did that with minimal assistance from Palo Alto or anybody. So, I would say it is easy to deploy in the cloud.

In terms of updates, PAN-OS releases come every month, six weeks, or so. You have to be running a higher or equal level of Panorama to the firewalls that you're managing. If you're keeping your firewall environments up to date, you also have to keep your Panorama up to date, and with that comes new features. You have to plan for firewall updates more than Panorama, which is just managing other environments. You can pretty much update Panorama whenever you want. There is no customer or firewall outage when you update Panorama. It is just the reboot time. You just download it, install it, and reboot it, and you're done. It takes less than 20 minutes.

What's my experience with pricing, setup cost, and licensing?

We're a reseller, and we're an MSSP. So, we get some extreme discounts. 

What other advice do I have?

It is easy if you're used to managing firewalls. Using Panorama to manage the firewalls is not rocket science. It is just another GUI or web UI.

Palo Alto is really good at innovation, adding new functions and features, and rolling those out on a regular basis. So, they're going in the right direction. As long as that keeps happening, they are good. They should just keep adding and improving. 

I would rate Palo Alto Networks Panorama a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
December 2025
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1660839 - PeerSpot reviewer
Security Solution Engineer at a computer software company with 501-1,000 employees
Real User
Sep 7, 2021
Easy to deploy and manage devices, quite stable, but is expensive and not user-friendly
Pros and Cons
  • "The management and the deployment features are most valuable. We can easily deploy and manage the devices. We can do fast deployments without moving from our office and by just providing a short description to the end-user about how to install the physical device."
  • "It is very hard to understand the platform. It is not easy and user-friendly. You need a lot of experience to use Panorama. It is very complex, and you must know exactly what to do. I would like to have a more user-friendly product. FortiManager is comparatively very easy to use. It would be good if Panorama improves in terms of user-friendliness. It is also harder to use than Palo Alto Firewalls."

What is our primary use case?

I worked for a system integrator, and some of our clients  asked us to manage their firewalls. They have a large number of sites all around the world. One of them has got 25 sites, and the other one has got 13 sites. So, we deployed Panorama in our DataCenter, and we managed the gateway for our customers with Panorama.

What is most valuable?

The management and the deployment features are most valuable. We can easily deploy and manage the devices. We can do fast deployments without moving from our office and by just providing a short description to the end-user about how to install the physical device.
With Panorama you are able to manage a large number of firewall and to simplify change and incident management process .
With Panorama, firewall rules may be  managed mixing preconfigured templates (common on all/some firewalls) and more specific rules
From Panorama Dashboard you have an immediate view about the status of all the firewall deployed. 

What needs improvement?

It is quite hard to understand the platform. It is not easy and user-friendly. You need some experience and the proper technincal training  to use Panorama without risks.
It is very complex, and you must know exactly what to do.
The bigger problem is that Panorama Dashboard Logic is quite different than PanOS firewall Dashboard.
The second problem is that you dont have wizards or template .You need to build your enviroment from zero on your own incurring in possibile configuration or logic errors.

I would like to have a more user-friendly and simple to use product .
For istance FortiManager is comparatively much more easier  to use and understand.
Palo Alto Firewall too are Really easier to manage than Panorama. 

Panorama Logging and reporting features are quite good ( like PaloAlto Firewall) but not the best on the market ( for istance Checkpoint SmartEvent is still far better) 

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is quite stable based on my experience. I did not have any big issues regarding the operating system.

What do I think about the scalability of the solution?

It is quite easy to scale with Panorama. It is more for a medium or big enterprise. To manage an environment from Panorama, you must have people with high skills. Its cost is not suitable for a couple of gateways only.

How are customer service and technical support?

We have three levels of Palo Alto support. I also have email support in the Italian language. They provide very good support levels.

How was the initial setup?

I did not install Panorama from scratch. Palo Alto Gateway is quite easy to deploy and has a decent setup.

In terms of maintenance, it doesn't require too much effort. We usually check the best practices from their website. We update the Panorama server according to the best practices and the compatibility with the gateway.

What's my experience with pricing, setup cost, and licensing?

Panorama price is quite high (comparing with other Firewall management suites) 

What other advice do I have?

We have used it in the past for logging and reporting, but now we have another third-party product to manage the logs.

I would recommend Panorama for managing a large-sized or medium-sized network. To manage a center with a lot of devices or cloud services, Panorama is useful. 

I would rate Palo Alto Networks Panorama a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Manager - Projects & Programs at a healthcare company with 201-500 employees
Real User
Aug 14, 2021
Easy to set up with a nice user interface and good technical support
Pros and Cons
  • "The installation process is very simple."
  • "The configuration could be a bit better."

What is our primary use case?

We primarily use the product for security purposes. 

What is most valuable?

Security is the most valuable aspect of this solution. We find that the security level is very high.

The user interface is very good. it's easy to navigate and very user-friendly.

The installation process is very simple.  

The product is scalable. 

The stability has been good.

We have found the technical support to be very helpful.

What needs improvement?

The configuration could be a bit better. For us, it's a critical aspect. We've noticed Cisco may be better in this regard. 

For how long have I used the solution?

We only recently upgraded the solution within the last six months.

What do I think about the stability of the solution?

The stability of Palo Alto is good. We don't have issues with bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the solution to be scalable. Users can expand it if they need to.

How are customer service and technical support?

Technical support from Palo Alto has been very good. We are quite satisfied with the service we receive. 

How was the initial setup?

The installation process is not overly complex or difficult. It's very easy and quite straightforward. A company shouldn't have any issues with it.

Which other solutions did I evaluate?

We've looked at Cisco and noted that configurations seem to be easier using that product as opposed to Palo Alto. That said, Palo Alto is okay and still manageable. 

What other advice do I have?

We are just customers and end-users.

I would rate the solution at a ten out of ten. We have been quite pleased with its capabilities.

At this time, I would definitely recommend the solution to other companies and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1274937 - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Real User
Aug 12, 2021
Records go back to 30 days, user-friendly interface, and great support
Pros and Cons
  • "It is great that the records go back to 30 days."
  • "There were a few bugs a couple of years into it. There was a big bug where it had trouble communicating with the two main boxes."

What is our primary use case?

We have M-100 Panorama, and we also have two from the 5000 series. They record all the traffic that goes through the two firewalls.

We are using the latest version. 

What is most valuable?

It is great that the records go back to 30 days. 

Palo Alto's user interface is much more user-friendly than other platforms.

What needs improvement?

There were a few bugs a couple of years into it. There was a big bug where it had trouble communicating with the two main boxes.

For how long have I used the solution?

I have been using this solution for five or six years.

What do I think about the stability of the solution?

It once had trouble communicating with the two main boxes, but other than that, it has been pretty solid. We used their tech support to fix the issues.

What do I think about the scalability of the solution?

It is straightforward to scale. Three people access it on a day-to-day basis.

How are customer service and technical support?

Their tech support has always been great. I would rate them a 10 out of 10.

Which solution did I use previously and why did I switch?

We've been using this solution for as long as I can remember.

How was the initial setup?

It is pretty straightforward. It is not very complex.

What's my experience with pricing, setup cost, and licensing?

It is pretty reasonable as compared to other companies.

What other advice do I have?

I would rate Palo Alto Networks Panorama an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1227594 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 201-500 employees
MSP
Aug 3, 2021
Works well and helpful for centralized management of devices at different locations
Pros and Cons
  • "Templates and the possibility to apply a configuration to many devices at the same time are the most valuable features. We are able to create templates, and we don't need to go to each firewall to make changes. We can make changes in Panorama, and it automatically applies those changes to all those firewalls on which we want to apply the changes. It provides centralized management."
  • "It communicates with remote devices, and sometimes, there is a little bit of delay during its communication with remote devices. There should be real-time communication or updates from the manager to devices."

What is our primary use case?

It is a management tool, and we use it to manage many devices at many locations. 

What is most valuable?

Templates and the possibility to apply a configuration to many devices at the same time are the most valuable features. We are able to create templates, and we don't need to go to each firewall to make changes. We can make changes in Panorama, and it automatically applies those changes to all those firewalls on which we want to apply the changes. It provides centralized management.

What needs improvement?

It communicates with remote devices, and sometimes, there is a little bit of delay during its communication with remote devices. There should be real-time communication or updates from the manager to devices.

In Panorama and Palo Alto firewalls, I would like to have a traffic simulator. They have packet capture for troubleshooting, but it would help if they can provide a traffic simulator so that we can simulate the traffic and see the route the traffic is taking and get feedback about whether it is blocked or it is able to pass.

For how long have I used the solution?

I have been using this solution for maybe a year and a half.

What do I think about the stability of the solution?

I don't have big deployments. It works and is stable for what I have, and I don't have concerns.

What do I think about the scalability of the solution?

I don't have experience in big deployments. In terms of its users, our network engineers have access to it. We have less than 10 people.

How are customer service and technical support?

I don't have any experience with their tech support.

Which solution did I use previously and why did I switch?

Its main competitor is Cisco with the next-generation firewalls and FTD. They are managed by FMC, which is a little bit similar to Panorama and firewalls. There are some similarities, but there are also some different approaches. In general, they both are using the same standards. One major difference is that Palo Alto uses security zones, but Cisco doesn't have this feature, which makes Palo Alto better.

How was the initial setup?

It is not so straightforward, but it is also not complex. It is acceptable.

What other advice do I have?

I would advise others to completely evaluate the requirements and build properly with hierarchical templates. This will make it more scalable and manageable in the future.

I would rate Palo Alto Networks Panorama an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech services company with 501-1,000 employees
Reseller
Jun 8, 2021
Can be used for centralized management but has a complex initial setup
Pros and Cons
  • "One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage."
  • "The initial setup requires expertise and can be a bit complex."

What is our primary use case?

We have five to six firewalls, and we manage those firewalls with Palo Alto Networks Panorama.

What is most valuable?

One valuable feature is centralized management. We are able to manage it centrally for two to three remote offices, our head office and our data centers. So, it is very simple to manage.

The second valuable feature is that it stores a lot of the logs. When we require it, we can get the dump, and we can get the logs.

What needs improvement?

Palo Alto must provide a cloud-based feature or solution.

The initial setup requires expertise and can be a bit complex.

I would like to see the management be a bit more simple than it is currently.

For how long have I used the solution?

I've been using this solution for around two and a half years.

What do I think about the stability of the solution?

I find Panorama to be a stable solution.

What do I think about the scalability of the solution?

As for scalability, I tried to add on a Prisma Access plugin, and it was able to take the load.

There are five firewalls behind Panorama, and there are 200-300 users behind these five firewalls.

How are customer service and technical support?

We have made calls to and raised issues with technical support, and they have been responsive.

How was the initial setup?

The initial setup is a bit complex and requires expertise. Configuring a firewall is a bit easier than configuring multiple firewalls at a time through Panorama. To create device groups and templates, and to manage everything is a bit difficult the first time.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license. The cost is not that high and not that cheap either.

What other advice do I have?

If you have multiple firewalls, like around 10 to 15 firewalls, then you should go for Palo Alto Networks Panorama. If you do not have more than 10 firewalls, I would not recommend that you go with it.

If I were to rate it on a scale from one to ten, I would rate Palo Alto Networks Panorama at seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Md. Soyaeb Hossain - PeerSpot reviewer
Senior Manager at a tech services company with 11-50 employees
Real User
May 31, 2021
Manage devices centrally, reliable, and good technical support
Pros and Cons
  • "The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature."

    What is our primary use case?

    We have firewalls in different locations and we want to manage them centrally to see all the information available. The best way to do this is by using this solution, we are able to monitor, manage, and have visibility of the networks.

    What is most valuable?

    The most valuable aspect of this solution is the ability to manage our devices centrally. Additionally, we can monitor the workforce connections, receive reports, and use the backup feature.

    What needs improvement?

    There are times when we are backing up a device centrally, we do not get a full backup. We are able to do a full backup of all the devices but when we attempt to backup a single device, it only does the backup of a few presets and not the full configuration.

    In the future, they could improve by providing better management of the devices, such as bandwidth. 

    For how long have I used the solution?

    I have been using the solution within the last 12 months.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    The solution is scalable. You are able to go through this solution and download from the internet upgrades to push them to the certain devices that need it.

    How are customer service and technical support?

    The technical support is good. I receive a resolution from the technical support whenever I have dealt with them.

    How was the initial setup?

    We sometimes have difficulty with the deployment configuration.

    What's my experience with pricing, setup cost, and licensing?

    The solution requires a license and the price is higher than competitors. It would be better for them to decrease the price or maximize the discount.

    What other advice do I have?

    I would recommend this solution to others if you have multiple sites and you want to manage them centrally.

    I rate Palo Alto Networks Panorama a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.