Senior Network & Security Administrator at a consultancy with 1,001-5,000 employees
Real User
Easy to set up, good support, and allows us to create shared profiles for all gateways
Pros and Cons
  • "It has shared profiles for all gateways. If I do not have Panorama, I need to create a separate profile for each and every gateway by logging into that particular gateway, but with Panorama, I can create a shared profile and just push it down to each and every gateway connected to it."
  • "In our version, there is no feature to transfer or upload a database of third-party vulnerabilities or signatures so that Panorama can convert them into its own database. This kind of feature might already have come in version 10."

What is our primary use case?

Our primary use case is to have a centralized console for gateways.

What is most valuable?

It has shared profiles for all gateways. If I do not have Panorama, I need to create a separate profile for each and every gateway by logging into that particular gateway, but with Panorama, I can create a shared profile and just push it down to each and every gateway connected to it.

What needs improvement?

In our version, there is no feature to transfer or upload a database of third-party vulnerabilities or signatures so that Panorama can convert them into its own database. This kind of feature might already have come in version 10.

For how long have I used the solution?

I have been using this solution for around four years.

Buyer's Guide
Palo Alto Networks Panorama
April 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the scalability of the solution?

As of now, I am not seeing any limitation in terms of technicality, deployment, and functionality. In terms of licensing, depending on the number of gateways or serial numbers, I need to purchase the license, which is not really a limitation.

How are customer service and support?

They are good. Whenever there are some issues or bugs and we are not able to trace them out, we reach out to them. They provide the required support.

How was the initial setup?

It was straightforward. The gateway integration with Panorama was also a pretty straightforward configuration for us. 

We deployed it site-wise. For each HAPS, it took us around two hours to take an existing production gateway behind Panorama.

What other advice do I have?

I would recommend this solution to others. It is a good solution. If any environment has multiple gateways, such as 50 or 100 gateways, it is good to have Panorama. If you have only one or two gateways of Palo Alto, you can easily manage them individually without having Panorama.

I would rate Palo Alto Networks Panorama a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user972015 - PeerSpot reviewer
Information Security Consultant at a tech services company with 51-200 employees
Real User
A straightforward setup with a user-friendly interface
Pros and Cons
  • "The interface is very easy to use. You can do most jobs from one single console."
  • "The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint."

What is our primary use case?

Our primary use case of this solution is to have as a management tool for firewalls.

What is most valuable?

The interface is very easy to use. You can do most jobs from one single console.

What needs improvement?

The general customer feedback is when saving the configuration, it takes a long time. That needs to be fixed. The troubleshooting, the debugging part is also a little bit of a pain. It's not user-friendly on the interface to do our debugging when comparing it with other firewalls, like Forcepoint.

It would be nice to have a real-time traffic monitoring console similar to Forcepoint firewalls where you can see in real-time instead of having to keep on refreshing, or maybe a command on the console where you are able to see the traffic. 

The solution needs to work on speeding up the committing time. 

For how long have I used the solution?

I have been installing the solution for eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is very scalable. If you have a large enterprise network, where you have 30 or 40 firewalls, you can see everything and you're able to administer all the firewalls on one single console. We typically install the solution for medium-sized to enterprise-level businesses.

How are customer service and technical support?

We're not fully satisfied with technical support. Sometimes it's hard to get in touch with them. In regards to the first level of support engineers, it could be nice to know that they had more expert experience on the device so they can immediately resolve issues. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would recommend the solution. I find Palo Alto is the easiest product to deploy.

I would rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Palo Alto Networks Panorama
April 2024
Learn what your peers think about Palo Alto Networks Panorama. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Sontas Jiamsripong - PeerSpot reviewer
Account Presale at a tech services company with 1,001-5,000 employees
Real User
Top 10
A scalable solution for centralized monitoring
Pros and Cons
  • "We use the solution for centralized monitoring."
  • "Clients need to have an alarm and alert system from which they can forward the trigger. The product needs to improve its integration as well."

What is our primary use case?

We use the solution for centralized monitoring. 

What needs improvement?

Clients need to have an alarm and alert system from which they can forward the trigger. The product needs to improve its integration as well. 

For how long have I used the solution?

I have been working with the tool for seven years. 

What do I think about the stability of the solution?

I would rate the product's stability a seven out of ten. 

What do I think about the scalability of the solution?

The product is scalable. 

How are customer service and support?

The product's support needs to improve. 

How was the initial setup?

The product's deployment was simple. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is high but flexible. It now follows the pay-per-use pricing model. I would rate the tool's pricing a five out of ten. 

What other advice do I have?

I would rate the product a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director at a tech services company with 1-10 employees
Reseller
Centralized management system for network visibility and control; has good stability and technical support, but not easy to use
Pros and Cons
  • "Variable creation and template stack functionalities make Palo Alto Networks Panorama a brilliant solution. It is a completely scalable system, with good technical support."
  • "The ease of use of Palo Alto Networks Panorama is an area for improvement. Another downside is that you need a lot of comprehension to understand what it is."

What is our primary use case?

Palo Alto Networks Panorama can be used for managing all your files at once. Its primary use case is that it's a centralized management system for firewalls. For example: we have a company with four different sites, and each one of those sites has two Palo Alto networks in there, so rather than do one integration, then replicate it four times, what we do is we plug it all into Palo Alto Networks Panorama and make the change once, and it pushes out to all the firewalls, regardless of where those are located.

What is most valuable?

What I find brilliant in Palo Alto Networks Panorama is that you can create variables. The template stack function of the system is also valuable. You can create one profile for several firewalls, and I find that really, really cool. If there's a file on the network that needs to have an address arrangement, you can just import it similar to how you do a CSV import. It's a solid product and it does what it's supposed to do.

What needs improvement?

The ease of use of Palo Alto Networks Panorama is an area for improvement, because it's not very easy to use. The downside with the system is that you need a lot of comprehension to understand what it is. There are also risks associated with making a change, e.g. you can accidentally break your network which knocks off the firewall, and then you can't get back on again. If you know what you're doing, e.g. if you're a specialist, then there won't be any problems, in general.

It's important to gain an understanding of Palo Alto Networks Panorama, or the concept, before you start. It works like Palo Alto, but it doesn't at the same time, because you have templates, and the templates have to be applied before your variables, and then those variables directly affect your objects. It's important to understand how it works. I wish they could make it easier, and a bit more intuitive, but if you're doing the training, and you're properly in the system, then it will make sense the way it's explained to you, otherwise, it'll be hard to make sense of it.

It could be difficult to get to the stage you want to be on with this system. It's similar to a different language, and it's so hard to just do it on your own, but if you are in the culture and you're speaking to other people, then it becomes easier because you're doing it. That's the learning curve right there, e.g. if you've never done it before, you'll sit and look around saying: "What is this? I don't understand." If you're doing the training, and you're more involved in the product, or even if you speak to specialists, they will be able to help you, then you start to learning it and what it can do.

For how long have I used the solution?

I've been dealing with Palo Alto Networks Panorama for four years now.

What do I think about the scalability of the solution?

Palo Alto Networks Panorama is very, very scalable. The way the system works is that you have clustering, so you can have all these machines connect to each other in stacks. It's a completely scalable system.

How are customer service and support?

Technical support for Palo Alto Networks Panorama is good. I'm giving them a score of four out of five.

How was the initial setup?

The setup for Palo Alto Networks Panorama is quite difficult, because you're essentially building this one machine, then you have to create all the log ins, then once you've done that, you start registering your files, but you have to do an ingestion on them. You have to bring the file all in, and then it takes the config then puts the config back out again, but that config will then be a "protected config", so if I was logging onto that machine locally, I can't change that file.

The setup is quite easy just to build the machine, but to get it to work is quite difficult.

What other advice do I have?

I've been dealing with version 10.0 of Palo Alto Networks Panorama. I'm a reseller of this solution.

One person could do the deployment and maintenance for Palo Alto Networks Panorama, but what we do in our office is: we have a buddy system. If there's a change that needs to be made, e.g. if someone does the work, someone verifies it, and then catches any problems there, because if you're managing several firewalls, one more change might break all of them. That's the risk that you're in.

My advice to others who are planning to implement Palo Alto Networks Panorama is to look at the use case, e.g. if you have two firewalls, or if you have several firewalls across the country, it's best to get a specialist in to help you deploy it. For a regular IT guy who works in a company managing the server, etc., it'll be such a hard learning curve to go through. Try and learn it yourself if you can, but if not, always defer to a specialist.

I'm rating Palo Alto Networks Panorama seven out of ten, just because it's quite difficult.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Network Security Engineer at a tech company with 201-500 employees
Real User
A flexible and scalable centralized management system, but it could be easier to manage
Pros and Cons
  • "I like its flexibility."
  • "It could be easier to manage. In the future, it should be much easier because it's not very easy to manage. So in the next release, I think it should be much easier to manage, especially in the first configuration. It could also be more stable."

What is our primary use case?

We use it only for management. It's dependent on the customer environment. If they have more than one Palo Alto product, they prefer to buy Panorama because you can manage all Palo Alto products.

Suppose you have four or five firewalls for different environments related to the same customer. You can buy one license for Panorama and handle the management of all these firewalls simultaneously from one console.

We usually use the same use cases related to it because we're working with only government parastatals. We have certain criteria that we cannot move out of, and we should be in the same line as they provide for us.

What is most valuable?

I like its flexibility.

What needs improvement?

It could be easier to manage. In the future, it should be much easier because it's not very easy to manage. So in the next release, I think it should be much easier to manage, especially in the first configuration. It could also be more stable.

For how long have I used the solution?

I used Palo Alto Networks Panorama for about a year and a half.

What do I think about the stability of the solution?

Palo Alto Networks Panorama is fairly stable. Sometimes it takes a long time. Sometimes there is a delay in pushing the policy or configuration between the Panorama and the host.

What do I think about the scalability of the solution?

Palo Alto Networks Panorama is scalable.

How are customer service and technical support?

Palo Alto technical support is good, and they answer in really good time.

How was the initial setup?

It's easy to install, but the configuration is not simple as the installation. Nevertheless, the deployment should take less than ten minutes.

What about the implementation team?

We're an integrator, and we implement this solution.

What's my experience with pricing, setup cost, and licensing?

Sometimes the company prefers to give a license to test the product in our environment before we go to the customer. But the customer should buy his own license, and that's the system here. The system is different between one country and another. Some countries say that the IT solutions provider should provide the license.

I lived in Turkey before, and over there, the customer buys the license and provides this license to the IT solutions provider. However, here in Qatar, the customer asks the IT solutions provider to do everything.

What other advice do I have?

I would recommend this product to potential users.

On a scale from one to ten, I would give Palo Alto Networks Panorama a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Senior Information Security Engineer at Westcon
Real User
Easy integration of the firewalls and extremely stable and scalable, with no additional costs
Pros and Cons
  • "The solution is absolutely stable."
  • "I would like more dashboard management."

What is our primary use case?

We mainly use this solution to centralize our management.

What is most valuable?

What I really like about this program, is the easy integration of the firewalls and the core management interface, which is almost exactly the same as the single firewall.

What needs improvement?

I think the multitenancy of this solution can be improved. I would also like to see better management task automation for the trial environment. That is missing in this solution.

In the next version, I would like to have more integration with the cloud and with the services delivered by Palo Alto. It isn't very task integrated at this stage. I would also like more dashboard management. 

For how long have I used the solution?

I've been using the solution for about three years.

What do I think about the stability of the solution?

The solution is absolutely stable.

What do I think about the scalability of the solution?

I believe the solution is scalable, because it is able to manage more than 3000 devices for our company without any issues.

How are customer service and technical support?

I am impressed by the customer service. The Palo Alto software is a good, fast and it is easy and quick to find a solution.

How was the initial setup?

The initial setup was very easy and deployment took about four hours.

What's my experience with pricing, setup cost, and licensing?

If you compare the price of this solution to other management solutions, it is relatively low. You only pay for the license and there are no additional costs.

What other advice do I have?

My advice to others who are looking into implementing it, I would say that the solution is practically completely perfect. It gets a ten out of ten rating from me. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
PDE at a non-tech company with 10,001+ employees
Real User
Top 20
Easy to use, suitable for enterprise companies, and reliable
Pros and Cons
  • "The most valuable feature of Palo Alto Networks Panorama is its ease of use."
  • "The solution can improve by providing unique reports in relation to the function of which you choose the firewall to do."

What is our primary use case?

We are using Palo Alto Networks Panorama for a firewall between the DMZ and the enterprise.

What is most valuable?

The most valuable feature of Palo Alto Networks Panorama is its ease of use.

What needs improvement?

The solution can improve by providing unique reports in relation to the function of which you choose the firewall to do.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for three years.

What do I think about the stability of the solution?

We have used the solution for a long time and it has been operating steadily. We have not had issues.

What do I think about the scalability of the solution?

I rate the scalability of Palo Alto Networks Panorama a seven out of ten. We are using the solution in enterprise companies. There are approximately 3,000 to 4,000 people using the solution.

How are customer service and support?

We used the support for some hardware inquiries and for some issues. They were about to resolve the issues.

How was the initial setup?

The initial setup of Palo Alto Networks Panorama is simple. The implementation is done in stages. The first stage, takes approximately three to four hours.

What about the implementation team?

We have our own in-house team that does the implementation.

What's my experience with pricing, setup cost, and licensing?

The price of Palo Alto Networks Panorama is expensive.

What other advice do I have?

If the use case fits the solution then it will work very well.

I rate Palo Alto Networks Panorama eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kyaw Bo Bo Htun - PeerSpot reviewer
Network Engineer at One Cloud
Real User
Top 10
Beneficial centralized control, scalable, and reliable
Pros and Cons
  • "The most valuable features of Palo Alto Networks Panorama are centralized management. We can manage all our firewalls."
  • "Palo Alto Networks Panorama could improve by making the solution less expensive."

What is our primary use case?

We use Palo Alto Networks Panorama to monitor and have centralized control.

What is most valuable?

The most valuable features of Palo Alto Networks Panorama are centralized management. We can manage all our firewalls.

What needs improvement?

Palo Alto Networks Panorama could improve by making the solution less expensive.

For how long have I used the solution?

I have been using Palo Alto Networks Panorama for one year.

What do I think about the stability of the solution?

Palo Alto Networks Panorama is a stable solution.

What do I think about the scalability of the solution?

I have found Palo Alto Networks Panorama to be scalable and it is easy.

We have two engineers that use the solution.

Which solution did I use previously and why did I switch?

I have previously used Fortinet FortiGate, but we found Palo Alto Networks Panorama had a lot more features and this is why we switched.

How was the initial setup?

The initial setup of Palo Alto Networks Panorama was simple. The time of the implementation depends on the environment.

What about the implementation team?

We used an integrator for the implementation of Palo Alto Networks Panorama.

What's my experience with pricing, setup cost, and licensing?

The price of Palo Alto Networks Panorama could be lower.

What other advice do I have?

I rate Palo Alto Networks Panorama an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Palo Alto Networks Panorama Report and get advice and tips from experienced pros sharing their opinions.